Amazing 40% annual price increase for Creative Cloud

Well, Adobe is off to monopoly pricing.
I got an offer to suspiciously save in the new year. I could save "$30 a month".
This was off the new price for Creative cloud: Raised to $69.99 per month for this new year!
That is _$20_ more than the previous year, regular prices both.
It's slightly better if you do the bait and switch for previous customers.
However, 40% increase in only the second year of this CC program is an amazing display of offshore-orientated management.
Completely unfair, and in a special way idiotic, don;t you think?

Looks like the "for teams" plan is pretty terrible then. If it costs more than the individual license plan paid monthly, that sucks.
I'm not sure what kind of programs you are looking at on the mac as alternatives to adobe, but I know I am very concerned about the next couple of years when pricing doesn't look like it will expand to include sensible solutions for small businesses and small business contractors.
There does appear to be a very 'now-centric' thinking on the CC pricing that simply does not mesh with the thinking of users. It might be justifiable for some big businesses where financial decisions are made by people with budgets and little knowledge of how Adobe Anything works, but in circumstances where the paying decisions are made by the types of people who have spent countless hours studying and learning and in many cases planning for the future with the creation of a business, it's quite plainly a bad financial proposition.
The payment plan for Photoshop and LR are pretty good at $9.99/month, but the primary attraction there is for PS hobbyists and stay-at-home mom's wanting to learn something useful.
There's no real option there for serious professionals either using a basic 2D suite (PS + AI + maybe one other) or a more advanced suite (like Production Premium).
The logic of drawing customers in to CS6 packages that were well priced and well suited to people who could afford to upgrade every couple of versions and then locking the door on them is bizarre.

Similar Messages

Price drop for creative cloud not re-calculated?

Yesterday may 6 I pre-ordered creative cloud one year subscription through myadobe for 47,99 euro a month. Only to find out today it has dropped to 29 euro a month for people who have reigstered and product and logged in with myadobe users, like me. I have a creative suite Mastercollection CS4 and production suite CS 5/5.5 in my account.
Order: AD003246660NL
It is still pending so I should be able to cancel it but it's not possible. This looks messy and I feel like just buying a product and skip the "service"
So is Adobe going to change my order to the discount or do i need to cancel the order / exchange it? Or am I going to get a version that is 228 euro better?

If you qualify for the 29 euro a month introductory offer then you should be able to just cancel this order and place another for lower priced option. I would recommend just contacting Adobe CS with your serial numbers for your Master Collection CS4 and production suite CS 5/5.5 products, order number given here and explain what happened. They should be able to get you taken care of.
Verkoop
Nederland: 0800 0200164
België: 0800 80982
Press option 1
-Dave

Are there planned price increases for renewal of creative cloud subscription

My renewal for creative cloud is pending.Are there price increases planned for creative cloud single app renewal?

I should have wrote, "I am better off, purchasing the Creative Suite 6 Design & Web Premium at $1899.00 and upgrading every 2 years at a cost of $375."
So....
Let's do some basic arithmatic
CC Suite is $49.99 x 12 = $599.98 per year || $1199.76 / 2 years || $1799.74 / 3 years || $2399.72 / 4 years || $2999.70 / 5 years || $3599.68
When you compare to purchasing the Creative Suite 6 Design & Web Premium at $1899.00 and then upgrading every 2 years at a cost of $375, it only takes 4.5 years before the CC subscription begins to surpass the 'owning' the product license model. Of course, the Adobe finance people know this very well and that is why the subscription model is absolutely adored!
My graph clearly illustrates this... hopefully I don't annoy the Adobe people with this... not my intention.
I am rounding values and not taking into account regional price differences nor am I accounting for price increases.
I should add that at a subscription rate of $29.99 per month, Adobe still stands to make significantly more money, over the long term... but the mid-point is just over 9 years, rather than 4.5 years and that is a more palatable proposition... I am guessing... for most of us.
Adobe, don't be greedy!

Can I get a lower price for Creative Cloud?

I just bought the student version of CS6 last month, since I didn't know there is a service called Creative Cloud before. Can I return the student version I bought or can I get a lower price for Creative Cloud than the student price?

Yes this should be possible. Please contact Customer Support by phone and they will be able to help you.

I own CS6 from DVD and have just upgraded (by paying) for Creative Cloud. Is there an upgrade price or do I just start with monthly/yearly subscriptions to CC2014?

I own CS6 from DVD and have just upgraded (by paying) for Creative Cloud. Is there an upgrade price or do I just start with monthly/yearly subscriptions to CC2014?

You get a discounted first year on your subscription if you own a previous product, which you should have been asked for when signing up.
Mylenium

Lightroom 4 does not qualify for creative cloud 29.99 price?

Can someone explain why the Lightroom 4 product does not qualify for the discounted 29.99 membership for creative cloud?
Offer available to all registered users of individual products and suites, CS3 or later.

Lightroom is not considered a Creative Suite individual product. Same for Photoshop Express and Premiere Pro Express.
The wording on the full promotional terms from the link at the bottom of https://creativecloud-specialoffer.adobe.com/special-offer/ is: "This offer is only available to customers who own a Creative Suite edition or individual product, version CS3 or later (CS3.x, CS4, CS5.x, or CS6)..."

Double-charged for Creative Cloud Membership - I need a refund!

My student subscription was automatically cancelled and switched to a regular subscription. Adobe never told me, but I saw on my bank statement that I had been charged $24.99 instead of $14.99.
When I first contacted Adobe and asked for a refund, the customer support rep told me to simply cancel my old subscription and create a new student subscription with my student account. I did this, and then I was charged a FURTHER $14.99 under this new subscription, for the 'new month' that I had already been charged for (that was the original $24.99 payment).
I have now tried twice to contact Adobe's support service, and both times I have heard excuses such as 'There is a technical fault with our systems - when I try to refund you $24.99, it only lets me refund you $14.99' or 'I will escalate this to a higher team member'. I have yet to hear back from Adobe and it has now almost been a month since the double charge, and I am worried I am going to be charged AGAIN (or worse, twice again) in the next month if I don't get this resolved.
Please assist, and in future, please tell your customers before you start charging random balances to their credit cards.

Hi aagirlz
An email is sent 30 days prior to the annual renewal date with details of the renewal price. Sometimes this might go to your spam/junk folders so it's worth checking there.
When you signed up for Creative Cloud at the promotional price, the offer terms would have explained that the promotional price is valid for 12 months and then you renew at the standard price for that plan.
The current student/teacher offer terms can be viewed here: Creative Cloud free trial & plans : Adobe Creative Cloud
Kind regards
Bev

25% price increase when ordering Cloud membership?

Hi,
I was about to order the Cloud Membership. Price is $50 for one year or $75 per month. When I went to the checkout it switched to Norwegian kroner, fair enough, but the prices is at the same time increased by 25%. Converted back the price is now $67 and $101.
I won't pay that, I wonder who is taking the extra charge here?
All prices is $50 and $75 an all pages advertising for the Cloud Membership, until payment.
Regards
Terje

Dean Utian wrote:
@John
In Australia, we also pay higher prices for Adobe software - around the same increase as you're seeing at your end - about 25% higher. Think the Aus price is AU$62/month for CC and the Aus $ is stronger than the US.
Thanks Dean. Yes, that's what I'm paying. I'm in Australia too.
Dean Utian wrote:
There has been a lot of discussion about this in avrious blogs, magazines. The official Adobe explanation is:
"Our pricing methodology takes into consideration the costs of doing business in different regions and customer research that assesses the value of the product in the local market. Conditions vary between markets and it’s difficult to make a straight comparison between countries."
http://desktopmag.com.au/news/adobes-cs6-pricing-explanation/
It doesn't really explain things but suggests that Adobe creates a price they think will be accepted by the market.
I've seen these vague "explanations" trotted out online often.
They're often cut-and-pasted in this forum by Adobe Staff. Suggest the Staff don't have a better answer either - or they're not authorised to post one.
Problem is the "explanations" don't explain anything - especially the fact that the Cloud is digitally delivered so no transport or packaging costs, just bit and bytes and Gigabytes from an Adobe server located somewhere around the globe. Same product and service wherever you are.
As you say, Adobe charges what the market will bear. Some loathe it and won't pay the regional price differences on principle. The majority tolerates it in order to use the software.
Free market capitalism at its purest.
Dean Utian wrote:
In Australia, the educational price for Creative Cloud is in line with the US price. In fact, with current exhange rates, it's slighly cheaper.
Interesting observation.

A few questions before I buy a new iMac/Mac mini and sign up for Creative Cloud.

Hello Everyone,
I am looking to purchase a new Apple computer and sign up for Creative Cloud within the next week and I have a few questions that should be answered before I proceed.
My wife and I own a business and we will be using the CS6 apps to create brochures, Constant Contact mailings, product package inserts, edit product photography for print and web use, and short HD how-to videos. We are not graphics professionals or power users and wont be doing anything too complicated.
Any help and answers will be greatly appreciated.
I will start with the hardware questions first:
I am trying to decide between the iMac and the Mac mini.
The iMac is a 2.7Ghz Quad-core Intel core i5 and comes with 4GB of memory that is expandable to 16GB, which I will do for sure. It comes with a Radeon HD 6770M graphics card with 512MB of GDDR5 memory(not upgradable), and a 1TB HDD that runs at 7200RPM. This unit meets the specs required.
The 2.5Ghz Mac Mini comes with 4GB of memory that is expandable to 8GB, I will also do this. It has a Radeon HD 6630M graphics card with 256MB of GDDR5 memory(not upgradable), and a 500GB HDD that runs at 5400RPM. This unit meets all the spec(I think) except for the speed of the HDD.
Question: Will the mini run the software without too much of an issue considering the speed of the HDD?
Question: Will the iMac run the software significantly better to justify the price difference?
I already have 1 mini(purchased 4 months ago, with the same specs listed above) and will be purchasing a second computer for my wifes desk. If the mini will run CS6 fine, that is great and we can save a few bucks. If my mini will not run CS6 well, I will get the iMac for her desk as she will be doing the bulk of the work in that regard anyway.
Now a couple of software questions.
After reading hundreds of reviews and forum posts over the last few days I have seen many people having this or that issue. It seems to me that most of the issues are because of upgrades from Lion to Mountian Lion after installing CS6 first or trying to open CS3,4,5 files in CS6.
If you want to know what issues have me concerned take a look at just this one forum:
http://blogs.adobe.com/jnack/2012/07/adobe-cs-apps-mountain-lion-no-known-issues.html
Similar issues are discussed in the Apple forums as well as many other places around the web.
I am not a computer professional but I know enough to maintain my systems and keep them running smoothly.
We do not have any Adobe software installed on my mini and will not be opening any files from previous versions of Adobe product in the new CS6 software. These will be a clean installs on pristine systems running fully updated Mountian Lion OS's on both machines and creating new files from scratch.
Question: Should I be expecting any issues like the ones I have read in the forums and blogs or are these just the normal things that happen when upgrading to new software with multiple hardware configurations?
My feeling is that we will not be having too much of a problem due to the clean installs and no files from previous versions.
Next up, the Creative Cloud(CC) FAQ states that you can install on 2 machines but can't open stuff at the same time.
Question: Does this mean we can't be using any CS6 apps at the same time or just not using the same app at the same time?
Example: PS and PS on both machines at same time = No, PS on one and Dreamweaver on the other at the same time=Yes?
The CC FAQ page says Adobe will add Lightroom 4 later in 2012 while the main CC page lists it as available now.
Question: Which is true?
My mini is registered to me, with my name, iTunes account, Apple ID etc.
Question: Do I need to do the initial set-up of the new machine with all my information to ensure the CS6 suite works on both machines? Do the computers need to be registered(as far as Apple configuration is concerned) to same person for them to work on one CC account or can I install CS6 on any 2 machines regardless of how they were initially set-up?
This may seem like a silly question but I want to avoid any problems before they happen.
Well, those are all of my questions at the moment. To anyone who made it this far in my looooong post, Thank You so much for your time. I appreciate your expertise and knowledge and hope that you can help me make this decision.
Cheers,
Alex Bogdan

Alex,
I'll try and answer your questions as best I can.
Qn 1 Which Mac.
Ans:- As I understand it both units will run Adobe CS6.
          Which one really depends on what you wand from CS6. If you are looking for high end demand and performance, then I would go for the IMac
          Your Specs for the Imac are right. However if you buy your IMac straight from Apple there are even higher specs.
          You can get:-
                              3.4 GHz i7 processor rather than the i5
                               2GB video card as opposed to a 1Gb video card.
                               Of course such a model will cost you more.
          In the end it is needs compared with money to spend. That is only a decision you cam make.
Q2:- Will the higher cost for the Imac justify copst.
Ans:- Again it depends on what demands you intend to make on the hardware and software.
          But I note you have a business and if that businees expects to high demand and high speedy performance then I suspect the Imac would be more able to provide your needs.
          Again only you will know the answer to that.
Q3:- Questions about CS6 reliability
Ans:- I have been with Adobe for way over 10 years.
         Speaking, only for myself, it is the most reliable software on the market.
          It is true that if you look down this form, like any other and I am thinking about the Apple discussions forum, you will find numerous instances of problems.
          Again this is only my opinion, but although all these problems are real for the individuals:-
          First it is not clear why they have the problem e.g. what have they done or not done.
          Second, they are in the minority of the total users using the hardware / software.
          The only problem I am aware of with CS6 is Acrobat X. I understand it has been sorted Adobe, however it cost me so much work I have removed it from my system and reverted to Acrobat 9
          So what I am saying is that there are only two comapnies I rely 100% on: They are Adobe and Apple.
         So if you are happy with my opinion I would not worry about Adobe CS6
Qn 4:- CS6 0n 2 machines.
Ans:- Yes you will not be able to run the same program similtaneosly.
           I believe, if it is important that you do run the same program together, that you can acquire a further licience from Adobe to do that.
           You would need to contact Adobe about that.
Qn 5:- Lightroom 4
Ans:- Lightroom is now available as part of Creative Cloud.
Qn 6:- Set up for individual machines
Ans:- I do not believe you do. Once you have set up your Creative Cloud account you go to the apps site and download the apps for each machine.
          Each machine downloads the apps and your machine and the apps are registered by Adobe.
         Here is something that you may want to know:-
          Because I was so unhappy loosing all the Acrobat data with Acrobat X I ended up deleting Acrobat X
          However as far as Creative Cloud is concered Acrobat X is still on my machine.
          It is not a problem for me because I am happy with Acrobat 9, it fullfils my needs and has not crashed and lost me all my bookmarks.
          However here is the point:-
          Adobe, when there was a problem with Acrobat X requested that no-one deletes the application.
         Though I do not know for certain I believe registration of the apps you have with Creative Cloud are registered with Creative Cloud in their database. Therefore were you to delete an app, it will still be registered with Creative Cloud and you will not be able to download a further copy even though the app is no longer on your    machine.
          Therefore it maybe not a good idea to delete an app when you no longer have a use for it. If you want it back I suspect you will have to contact Adobe Support
Personal Comment:-
          It is true many unfortunately have had all sorts of problems, including me with Acrobat X.
          That said, Creative Cloud in my view has been a major advance in how Adobe delivers software. I have no regrets with signing up to Creative Cloud and I expect to remain with it.
Hope all of that goes some way to answering your questions.

How do I get the Apps onto one Ipad only for Creative Cloud??

We've downloaded onto 2 imacs Creative Cloud Software and there are not problems at this stage.
How do I get the Apps onto one Ipad only for Creative Cloud??
regards
Rod

This was part of the original thread you responded too but I have branched out your discussion to make it more specific. This is already discussed under the Touch Apps FAQ - http://www.adobe.com/products/touchapps/faq.html. Here is the relevant excerpt:
Customers who sign up for an annual membership to Creative Cloud or who buy a 12-month prepaid card at a retailer or online store will be eligible for a free month of Creative Cloud when they purchase and sign in from three qualifying Adobe Touch Apps from Google Play or the Apple App Store. This includes Adobe Collage, Adobe Debut, Adobe Ideas, Adobe Kuler, Photoshop Touch, and Adobe Proto.
Customers who purchase an annual membership directly from Adobe and qualify for this offer will not be charged for the month of service following sign-in from their third Adobe Touch App.
Customers who purchase a 12-month prepaid card from a retailer or online store and qualify for this offer will have one month added to the duration of their membership.
Creative Cloud members will be notified about their free month within 60 days of signing in to their third qualifying Adobe Touch App

I have a Creative Cloud License for "Creative Cloud Student and Teacher Edition". Can my daughter use an App on a separate computer? If not, can I purchase a second license? Thank you.

I have a Creative Cloud License for "Creative Cloud Student and Teacher Edition". Can my daughter use an App on a separate computer?
If not, can I purchase a second license?
Thank you.

The license allows YOU to install on a 2nd computer... it does not allow someone else to use your license
Licenses and terms of use | Adobe
You may also not purchase an Education version for someone, they must do that for themself... if they qualify
Adobe Education... Start here https://creative.adobe.com/join/edu
Education Plan https://creative.adobe.com/plans?plan=edu
One Year Intro Price http://forums.adobe.com/thread/1448933?tstart=0
http://www.adobe.com/products/creativecloud/students.edu.html
http://www.adobe.com/education/students/student-eligibility-guide.edu.html
ID Proof http://www.adobe.com/store/au_edu/academic_id.html
I do not know how it is done, but you MAY be able to buy her a regular subscription and pay with your credit card... just not the Education version that has strict requirements

Why do I pay more for Creative Cloud?

Hello,
I subscribed to Creative Cloud for almost a year, and each month I pay € 30.74 (educational version). However, after checking on the Adobe website, the monthly award for Creative Cloud is € 15.99 (for the first year)!
How to justify such a difference? I've subscribed since January 2014, and in view of the price difference, Adobe would have taken me € 175.89 too much. This is not nothing, and I do not understand.
Can someone explain?
Kind regards,
Julien

Julien if you have questions regarding your specific membership plan then please contact our support team directly at Contact Customer Care.

OT: Adobe is considering new pricing models for Creative Cloud

Adobe is considering new pricing models for Creative Cloud. Please excuse me if someone posted this already.
http://photorumors.com/2013/06/16/adobe-is-considering-new-pricing-models-for-creative-clo ud/#ixzz2WRiE1dLX

Next year they will bring back perpetual license for customers prepared to pay over the top prices. Microsoft has done it so Adobe and others will just copy them. Who said there is morality in business?

I'm in the trial period for Creative Cloud - I have about 19 days to go on Photoshop CC on my iMac. Can I use the same CC trial on a second machine? Specifically on a Windows 7 machine?

I'm in the trial period for Creative Cloud - I have about 19 days to go on Photoshop CC on my iMac. Can I use the same CC trial on a second machine? Specifically on a Windows 7 machine?

Nothing personal to you or Rajshee, but this is exactly why I absolutely despise these "community forums" (not just Adobe but any company). I called the Tech Support phone line today after digging and digging for a phone number, and they told me the exact opposite, and they did it a lot faster than it was possible to get a forum response. (That's really not personal, because you can't control that, but it's a fact.)
Their answer: As long as I'm signed in with the same ID, I can try, say, Photoshop CC on my iMac at home and also try Acrobat Pro CC on my Windows 7 machine at work. Same account, same login, one trial.
This makes complete sense to me as I'm financially on the hook (potentially) for the same package. If I give away my login to someone else, which I wouldn't do, I'm still on the hook. This is why the cloud approach to software is such genius and I applaud it.
BTW, 99% of the "community forum" wrong answers come on Microsoft sites, so don't feel bad.

Really aggressive marketing campaign for creative cloud

today my Lightroom informed me that there is an update, and asked me if I would like to download the update. I answered "yes" and was taken to the Adobe website. But, instead of being taken to the Adobe Lightroom download page as has happened with all of the previous updates, this time I was taken to a page about creative cloud. I don't want creative cloud. I only want to update my desktop version. So I tried clicking on the way for the desktop version, which is hidden away down in the bottom right corner of the screen. And that takes me to create a cloud. So I tried going to downloads for Lightroom. And I get taken to creative cloud.
I eventually had to call up Adobe on the phone in order to be able to update my desktop version of Lightroom. I let the agent I spoke with know it was very annoying to be subject to this obviously aggressive marketing campaign for creative cloud. When we were done with the call I thanked him for helping me do on the phone what I couldn't do on the website. I also let him know that it seems like Adobe is trying very hard to steer people to be creative cloud option and away from the desktop option. I also let him know that if Adobe ever does away with the desktop version and the creative cloud version is the only alternative I am gone as a customer. I will use Apple photos or some other product. I will not be forced into a subscription-based service against my will.
Greg

Have followed up with the customer via email. Working to resolve the problem.

Amazing 40% annual price increase for Creative Cloud

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