Amazing service from Apple for my iPad Air
Probably the first time i ever taken the trouble to give feedback, but given my recent positive experience with Apple i really felt i had too.
My problem revolved around my 128Gb iPad 3 which was just on the edge of it's one year guarantee - i think. The battery was failing and i had an issue with the power button being stuck. Following initial remote diagnostics via a very comptenent technican the battery problem was isolated. Apple then put excellent communication together and my ipad was picked up via UPS. Another amazing bout of communication stating that my device was received and being worked on followed pretty much the next day by an email stating my device had been replaced and was en route back to me.
In summary in a space of 4 days my ipad was picked up, replaced and a new one was back in my hands. Indeed i write on it right now !
Never in my life had i experienced service like this and helps me justify why my family own a combined 4 ipads, 3 iphones and a MAC !
Thank you Steve Jobs a superb foundation created.
10 out of 10.
Andy.
Yes.
http://store.apple.com/us/product/MC184LL/B/apple-wireless-keyboard-english
Similar Messages
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How much trade in for IPad 2 for new Ipad air at Apple store?
gypsycowboy wrote:
How much trade in for IPad 2 for new Ipad air at Apple store?
Apple will not give a direct trade in on and older device. Best Buy might (or depending on how long you have had may refund your money, as suggested, but don't hold your breath). There are a number of sites such as Gazelle.com where you may be able to get a pretty good price for it.
As for lizdance40's comments, everyone I know with an iPad Air is perfectly delighted with it. Google "concerns" and pretty much any mobile device and you will get plenty of hits. -
Can I purchase an Apple Care extended warranty for an iPad Air if I purchase it at Best Buy?
CAn I buy an Apple Care extended warranty for an iPad Air if I purchase it at Best Buy?
For me? Buying from best buy was my only option since the closest apple store is over an hour away. (and technically in another state)
Also, when I bought my iPod the warranty that Best Buy offered was far more comprehensive than Apple Care with accidental damage protection for up to 3 years.
And, when my iPad's charging port messed up, I took it into Best Buy and they swapped me out for a new one while at an Apple store I likely would have gotten a refurb.
When I swapped out my iPod 4 for my iPod 5 I took it into best buy, got $70 towards the purchase of the new device by trading in the old one.
Best Buy isn't perfect and not every store is a good one, but they are a good alternative or other option to explore for those buying devices.
I think my biggest beef when buying my iPad and later iPod at Best Buy is when I bought my iPad I bought the screen protector and they wanted to charge me to apply it...and it kinda rankled for me to be plunking down over $600 dollars to have them want to charge me $15 for a screen protector install. -
What is the best charging cable for the iPad Air (that is not made by Apple)? I need a long cable (over 6ft or more). I also need the cable to be of high quality and the cord part of the cable to be made of strong material. Apple does not make one this long. Is there a cable out there that is sturdy like this and is safe to use?
yes, but I'm trying to use my iPad to type notes (using pages) and I have the smart case which I use as a stand. I need a cable long enough to fit through the back of my desk and the charging brick for the iPad won't fit behind the desk. I have to put it on the floor and then the apple cables aren't long enough to reach.
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Is it possible to purchase cellular service while traveling in Japan for an Ipad Air?
I am traveling to Japan and would like to know if it is possible to purchase cell service for my Ipad Air for several weeks? What are the possible cell providers?
I would rather look into renting a MiFi device. It's a small, portable WiFi router connected to a cellular carrier. The advantage is that you can connect up to 5 devices (usually). I've done this when traveling to countries other than Japan and it worked exceptionally well for me.
I did a quick Google search for "rent mifi japan" and came up with several options. -
I'd like the benefit of, when visiting the US, selecting a wireless carrier without having to swap in a carrier-specific SIM card.
The following questions are not clear on the Apple website (and the chat reps don't sound knowledgeable)
Does this nifty multi-carrier 'Apple SIM card' come only with an iPad Air 2 sold in the US or UK?
If an iPad Air 2 sold in Australia does not come with a mult-carrier 'Apple SIM card', can I purchase one while in the US? If so, how much is it?Yeah It'll work, if the iPad is not locked to AT&T. Why should you buy from AT&T if you can buy from anywhere else and get an Apple SIM. Using that you can change carriers whenever you want. But if you change the carrier to AT&T, I've heard that they Lock your iPad to AT&T. Thats a bad move by them.
I've compared the bandwidths of networks myself and they are exactly the same in US and India
To compare it yourself check out the these Sites:
INDIA https://www.apple.com/in/ipad-air-2/specs/
US https://www.apple.com/ipad-air-2/specs/https://www.apple.com/in/ipad-air-2/specs/ -
Air MD792E/A, iPAD WIFI CELL 32G Space Grey
Can't remember password for new ipad air. have never synced it with another computer never had the chance to use icloud. How do i get in? Tried to sync with itunes but iTunes can't sync without a password. I cannot see summary on the side bar. How do I restore so I can restart my iPAD Air since it has relatively no history. I have not had the chance to use it yet. Finished set up to as far as the start menu.
<Personal Information Edited by Host>How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
I have forgotten my passcode for my iPad air and I have tried to erase it and start over, but I stuck!! I just got it and I'm just starting to activate it as a new iPad
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
Headphone jack sometimes doesn't work for my ipad air.
Headphone jack sometimes doesn't work for my ipad air, when watching a video or listening to music the audio in the ear or head phones cuts off. It's definitely not the ear phones it's the ipad because I've tried too many different headphones. It's been 7 months that I've bought it from the apple store so would you be able to fix it. Is there a fee?
Hello SungSungE,
please check out this thread: https://discussions.apple.com/thread/6288240
It doesn't perfectly answer your question but you will see that I have an answer from Apple regarding this problem.
regards, Elberto -
Unable to enter Recovery Mode for my iPad Air
Unable to enter Recovery Mode for my iPad Air
While updating my iPad Air to iOS 7.0.6, it went into an endless loop of cycling between the white Apple screen and the whirling dashes. I can't even reliably shut it down. It seems a prime candidate for recovery mode, but unfortunately I can't get it there. When I try to enter recovery mode by attaching to iTunes then pressing the home key and then reattaching theUSB cable when attached to iTunes, I just go back into the same endless loop Apple screen / whirling dashes cycle.
Right now I'm just waiting for it to power off by letting the battery run down, to see if that jumpstart brings it back up into a different state.
Anything else I can try? Or is my next stop the Genius Bar?
Thank you,
MattThe timing on this has to be...just...right to enter DFU mode. If that won't work, plug the iPad Air into your computer and set the iPad into recovery mode, like so:
1) Turn off your device. If you can't turn it off, press and hold the Sleep/Wake and Home buttons at the same time and wait a few seconds for it to turn off.
2) Plug the device's USB cable into your computer only.
3) Hold down the device's Home button as you connect the USB cable to it.
4) When you see the Connect to iTunes screen, release the Home button. If you don't see this screen, try steps 1 through 3 one more time. -
I have one iphone 5 16 gb white colour with me and its in still under warranty and my phone was fallen down by chance and it got turned off totally and not even switched on also then i went to apple authorised service center for regarding the same . then service center people said that sir you need to submit your phone , after that i left my phone to service center and after two days i have got one call from service center that sir your phone is under phisical damaged condition so u will not be abel to get warranty from apple this will cover under paid replacement and you need to talk to apple customer care also regarding this .same .
Then i called up to apple customer care and they said sir we have got some images from the service center regarding your phone and we found that your logic board is damaged from inside and you would not be abel to get the paid replacement also you need to buy a new phone on stock price i was shocked on that time why would i pay 40 to 50 thouasnd again on iphone if its not that much stronger to take bit of imapcts like this
I had talked numbers of time to service center also but they all are denied against the complainst
if any body is there how can help me out regarding this so pls register my complaint and help me out from this highly dissatisfied service from apple .
Thnaks
karanWarranties do not cover damage
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I recently purchased iCloud storage for my iPad Air so that I can store my photos in the cloud. I don't know how to do this. I want to be able to retrieve them as well.
Hello Janet
With that iCloud storage that you purchased, is used for mainly for iCloud Backup for your iPad Air, app data as in games and documents for like iWork and other apps that save data locally within the app. Dealing with photos in your Photo Stream they actually do not count towards that storage plan. If you don’t think that the storage is going to work for you, then cancel the upgrade you just made.
iCloud: iCloud storage plan overview
http://support.apple.com/kb/PH12796
iCloud: Shared Photo Streams FAQ
http://support.apple.com/kb/HT5903
iCloud: Cancel your storage upgrade
http://support.apple.com/kb/PH12798
Regards,
-Norm G. -
I figured out by trying different sizes to make about a perfect sized wallpaper for the iPhone 5, but can't seem to make one for the iPad air. The dementions I used for the iPhone 5 was 1536x 894 pixels or (12.417 inches Wide x 21.333 inches Height) which fits the iphones wallpaper about perfect. Note this is with having reduce motion ON in the settings>accessibility tab. I used photoshop to create these wallpapers. Please let me know if you have figured this out Thanks!
I reduced the size of my photo small enough so when you go to install it you need to put two fingers on it to stretch it out to fit. Far from an exact science but doable.
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Hi how to logout from apple store in ipad mini
Hi how to log out from apple store in ipad mini
From the Home Screen, tap AND HOLD any of the App icons until they wiggle. The ones you can delete will have an "x" in the top-left corner. Tap the "x" of the app you wish to delete and follow the on-screen prompt. The apps that do NOT have the "x" while wiggling cannot be deleted as they are system-embedded apps. To exit from the wiggling icons mode, tap the Home button once.
Note that you cannot delete apps (purchased or free) from the App Store. they remain there indefinitely in the cloud (or until they are removed by Apple or the developer for some reason). -
How to transfer photos from my PC to ipad air
how to transfer photos from windows pc to ipad air?
Sync photos to iPad
http://support.apple.com/kb/ht4236
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