Amazon Prime Instant Video worked at 2am CST this morning, but not at 8pm CST...why?

Hello Mozilla,
Between the times mentioned in the question my computer was shutdown. When I loaded Firefox after work its appearance had changed. Specifically I noticed that the tabs looked different. I think that, somehow and without my knowledge or approval, Firefox got updated. I am not sure what version I had at 2am, but it is 29.0 now. Anyway, everything seemed to work fine until I tried to watch an Amazon Prime Instant Video. I tried several different videos, they just load indefinitely. YouTube works. Clearing history or restarting Firefox did nothing. Due to impatience I have not tried anything else. I am using Google Chrome now, but I would prefer a solution to my problem so that I can use Firefox again. Thank you.
Best regards,
Mark

Hello,
You mentioned clearing history but not cache and cookies. Please give that a try, if that doesn't work-please tell us your operating system.
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!
Thank you.

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Amazon Prime Instant Video worked at 2am CST this morning, but not at 8pm CST...why?

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