Ambiguous workflow when creating shopping cart

Hi,
When I am trying to create a shopping cart system is showing the error ambiguous workflow.
We are having a stand alone system in SRM5.0.
The configs that have been done are as follows:
1)Root organization , the purchase organization and purchase groups have been created and assigned to the root organization.
2)One manager and a employee have been assigned to the root organization.Manager has red hat.
3)For the task specific workflow configuration ,under assign agents the manager has been assigned to TS 10407964.
4)The standard SAP workflow are all active and have the same currency as the shopping cart .
Can anyone tell me the steps for checking the uniqueness of the workflow?
Further, do we require specifying anywhere that the manager is the approver of the employee or the system is supposed to find that automatically from the organization plan?
I am basically a MM guy new to SRM, so any input in this regard will be very useful.Points will be awarded.
Regards
Supratim

Hi,
Please check whether for the SC multiple approval workflows are active by going in trascn SWE2.There for the Event BUS2121,you can see a list of workflows.
If more then 1 WF is active,then check whether the starting conditions(if they exist) for the Workflows are unique.
If the starting conditions are not unique then the system doesnt understand which WF to trigger once the SC is saved..Hence you get the message that the "Workflow is ambigous".
If you are doing the agent assignemnt at the TASK level,the approver/manager be will be directly taken from there.However if you want some specific logic to be followed while determinig the agent,then you can write your own rule(in which the logic can be written to determine the Approver) which needs to be attached to the Task of the WF.
Alternatively,you also have N-step Approval Workflow for SC approval in which the complex logic for determinig can be written in a BADI.
For more details on WF,refer the foll link:
http://help.sap.com/saphelp_srm40/helpdata/en/5a/af5eff85d011d2b42d006094b92d37/content.htm
BR,
Disha.
<b>Pls reward points for useful answers.</b>

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http://help.sap.com/saphelp_srm30/helpdata/en/4e/1d74eff196d64e880fd28d41d4502b/content.htm
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Do reward points for useful answers.

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Edited by: Alex Waiyaki on Sep 9, 2010 7:51 PM

Hi Virender
Thanks for you responce. I was going down this pasth of using a shoppingcart form the info on this SAP link below i thought it was possible...
http://help.sap.com/saphelp_srm50/helpdata/en/72/f40f3c98ddaa4ce10000000a11402f/frameset.htm
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Ambiguous workflow when creating shopping cart

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