AMD HD 7650M - Photoshop cc 3D

Hello, this is my first post here.
Well, as i said i have the HD 7650M and updated driver but i cant use the 3d option at photoshop CC.Can anyone help me?
(i am graphic designer so this is very important for me)
Sony Vaio SVE1512Z1EB
System info:
Adobe Photoshop Version: 14.2 (14.2 20131211.r.515 2013/12/11:23:00:00) x64
Operating System: Windows 8 64-bit
Version: 6.2
System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2195 MHz
Built-in memory: 8139 MB
Free memory: 5777 MB
Memory available to Photoshop: 7102 MB
Memory used by Photoshop: 77 %
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=768, right=1366
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGPUs=1
gpu[0].OGLVersion="3.0"
gpu[0].MemoryMB=2048
gpu[0].RectTextureSize=16384
gpu[0].Renderer="AMD Radeon HD 7550M/7650M Graphics"
gpu[0].RendererID=26689
gpu[0].Vendor="ATI Technologies Inc."
gpu[0].VendorID=4098
gpu[0].HasNPOTSupport=1
gpu[0].DriverVersion="8.982.10.8000"
gpu[0].Driver="aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64. dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dl l"
gpu[0].DriverDate="20121003000000.000000-000"
gpu[0].CompileProgramGLSL=1
gpu[0].TestFrameBuffer=1
gpu[0].OCLPresent=1
gpu[0].OCLVersion="1.2 AMD-APP (938.2)"
gpu[0].CUDASupported=0
gpu[0].OCLBandwidth=2.24169e+010
gpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.20"
gpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[214748 3647]
gpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
gpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[32]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
gpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
gpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[16384]
gpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[16384]
gpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[29]
gpu[0].extension[AIF:GL::GL_ARB_VERTEX_PROGRAM]=1
gpu[0].extension[AIF:GL::GL_ARB_FRAGMENT_PROGRAM]=1
gpu[0].extension[AIF:GL::GL_ARB_VERTEX_SHADER]=1
gpu[0].extension[AIF:GL::GL_ARB_FRAGMENT_SHADER]=1
gpu[0].extension[AIF:GL::GL_EXT_FRAMEBUFFER_OBJECT]=1
gpu[0].extension[AIF:GL::GL_ARB_TEXTURE_RECTANGLE]=1
gpu[0].extension[AIF:GL::GL_ARB_TEXTURE_FLOAT]=1
gpu[0].extension[AIF:GL::GL_ARB_OCCLUSION_QUERY]=1
gpu[0].extension[AIF:GL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
gpu[0].extension[AIF:GL::GL_ARB_SHADER_TEXTURE_LOD]=1
License Type: Perpetual
Serial number: 91198700731897176156
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\
Temporary file path: C:\Users\Tsan\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
  C:\, 900,9G, 562,3G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Plug-ins\
Installed components:
   ACE.dll   ACE 2013/10/29-11:47:16   79.548223   79.548223
   adbeape.dll   Adobe APE 2013/02/04-09:52:32   0.1160850   0.1160850
   AdobeLinguistic.dll   Adobe Linguisitc Library   7.0.0  
   AdobeOwl.dll   Adobe Owl 2013/10/25-12:15:59   5.0.24   79.547804
   AdobePDFL.dll   PDFL 2013/10/29-11:47:16   79.508720   79.508720
   AdobePIP.dll   Adobe Product Improvement Program   7.0.0.1786  
   AdobeXMP.dll   Adobe XMP Core 2013/10/29-11:47:16   79.154911   79.154911
   AdobeXMPFiles.dll   Adobe XMP Files 2013/10/29-11:47:16   79.154911   79.154911
   AdobeXMPScript.dll   Adobe XMP Script 2013/10/29-11:47:16   79.154911   79.154911
   adobe_caps.dll   Adobe CAPS   7,0,0,21  
   AGM.dll   AGM 2013/10/29-11:47:16   79.548223   79.548223
   ahclient.dll    AdobeHelp Dynamic Link Library   1,8,0,31  
   aif_core.dll   AIF   5.0   79.534508
   aif_ocl.dll   AIF   5.0   79.534508
   aif_ogl.dll   AIF   5.0   79.534508
   AMTLib.dll   AMTLib (64 Bit)   7.0.0.169 BuildVersion: 7.0; BuildDate: Mon Apr 8 2013 2:31:50)   1.000000
   ARE.dll   ARE 2013/10/29-11:47:16   79.548223   79.548223
   AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830
   AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
   Bib.dll   BIB 2013/10/29-11:47:16   79.548223   79.548223
   BIBUtils.dll   BIBUtils 2013/10/29-11:47:16   79.548223   79.548223
   boost_date_time.dll   DVA Product   7.0.0  
   boost_signals.dll   DVA Product   7.0.0  
   boost_system.dll   DVA Product   7.0.0  
   boost_threads.dll   DVA Product   7.0.0  
   cg.dll   NVIDIA Cg Runtime   3.0.00007  
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007  
   CIT.dll   Adobe CIT   2.1.6.30929   2.1.6.30929
   CITThreading.dll   Adobe CITThreading   2.1.6.30929   2.1.6.30929
   CoolType.dll   CoolType 2013/10/29-11:47:16   79.548223   79.548223
   dvaaudiodevice.dll   DVA Product   7.0.0  
   dvacore.dll   DVA Product   7.0.0  
   dvamarshal.dll   DVA Product   7.0.0  
   dvamediatypes.dll   DVA Product   7.0.0  
   dvaplayer.dll   DVA Product   7.0.0  
   dvatransport.dll   DVA Product   7.0.0  
   dvaunittesting.dll   DVA Product   7.0.0  
   dynamiclink.dll   DVA Product   7.0.0  
   ExtendScript.dll   ExtendScript 2013/10/30-13:12:12   79.546835   79.546835
   FileInfo.dll   Adobe XMP FileInfo 2013/10/25-03:51:33   79.154511   79.154511
   filter_graph.dll   AIF   5.0   79.534508
   icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  
   icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  
   imslib.dll   IMSLib DLL   7.0.0.145  
   JP2KLib.dll   JP2KLib 2013/10/29-11:47:16   79.248139   79.248139
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
   libiomp5md.dll   Intel(R) OMP Runtime Library   5.0  
   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  
   LogSession.dll   LogSession   2.1.2.1785  
   mediacoreif.dll   DVA Product   7.0.0  
   MPS.dll   MPS 2013/10/29-11:47:16   79.535029   79.535029
   msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6910  
   msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
   msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  
   msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6910  
   msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
   msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  
   msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6910  
   msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
   PatchMatch.dll   PatchMatch 2013/10/29-11:47:16   79.542390   79.542390
   pdfsettings.dll   Adobe PDFSettings   1.04  
   Photoshop.dll   Adobe Photoshop CC   CC  
   Plugin.dll   Adobe Photoshop CC   CC  
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   4.2.0.36  
   PSArt.dll   Adobe Photoshop CC   CC  
   PSViews.dll   Adobe Photoshop CC   CC  
   SCCore.dll   ScCore 2013/10/30-13:12:12   79.546835   79.546835
   ScriptUIFlex.dll   ScriptUIFlex 2013/10/30-13:12:12   79.546835   79.546835
   svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  
   tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003  
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003  
   updaternotifications.dll   Adobe Updater Notifications Library   7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   7.0.1.102
   WRServices.dll   WRServices Mon Feb 25 2013 16:09:10   Build 0.19078   0.19078
Required plug-ins:
   Accented Edges 14.2
   Adaptive Wide Angle 14.2
   Angled Strokes 14.2
   Average 14.2 (14.2 x001)
   Bas Relief 14.2
   BMP 14.2
   Camera Raw 8.0
   Camera Raw Filter 8.0
   Chalk & Charcoal 14.2
   Charcoal 14.2
   Chrome 14.2
   Cineon 14.2 (14.2 x001)
   Clouds 14.2 (14.2 x001)
   Collada 14.2 (14.2 x001)
   Color Halftone 14.2
   Colored Pencil 14.2
   CompuServe GIF 14.2
   Conté Crayon 14.2
   Craquelure 14.2
   Crop and Straighten Photos 14.2 (14.2 x001)
   Crop and Straighten Photos Filter 14.2
   Crosshatch 14.2
   Crystallize 14.2
   Cutout 14.2
   Dark Strokes 14.2
   De-Interlace 14.2
   Difference Clouds 14.2 (14.2 x001)
   Diffuse Glow 14.2
   Displace 14.2
   Dry Brush 14.2
   Eazel Acquire 14.2 (14.2 x001)
   Embed Watermark 4.0
   Extrude 14.2
   FastCore Routines 14.2 (14.2 x001)
   Fibers 14.2
   Film Grain 14.2
   Filter Gallery 14.2
   Fresco 14.2
   Glass 14.2
   Glowing Edges 14.2
   Grain 14.2
   Graphic Pen 14.2
   Halftone Pattern 14.2
   HDRMergeUI 14.2
   IFF Format 14.2
   Ink Outlines 14.2
   JPEG 2000 14.2
   Lens Blur 14.2
   Lens Correction 14.2
   Lens Flare 14.2
   Liquify 14.2
   Matlab Operation 14.2 (14.2 x001)
   Measurement Core 14.2 (14.2 x001)
   Mezzotint 14.2
   MMXCore Routines 14.2 (14.2 x001)
   Mosaic Tiles 14.2
   Multiprocessor Support 14.2 (14.2 x001)
   Neon Glow 14.2
   Note Paper 14.2
   NTSC Colors 14.2 (14.2 x001)
   Ocean Ripple 14.2
   Oil Paint 14.2
   OpenEXR 14.2
   Paint Daubs 14.2
   Palette Knife 14.2
   Patchwork 14.2
   Paths to Illustrator 14.2
   PCX 14.2 (14.2 x001)
   Photocopy 14.2
   Photoshop 3D Engine 14.2 (14.2 x001)
   Photoshop Touch 14.0
   Picture Package Filter 14.2 (14.2 x001)
   Pinch 14.2
   Pixar 14.2 (14.2 x001)
   Plaster 14.2
   Plastic Wrap 14.2
   PNG 14.2
   Pointillize 14.2
   Polar Coordinates 14.2
   Portable Bit Map 14.2 (14.2 x001)
   Poster Edges 14.2
   Radial Blur 14.2
   Radiance 14.2 (14.2 x001)
   Read Watermark 4.0
   Reticulation 14.2
   Ripple 14.2
   Rough Pastels 14.2
   Save for Web 14.2
   ScriptingSupport 14.2
   Shake Reduction 14.2
   Shear 14.2
   Smart Blur 14.2
   Smudge Stick 14.2
   Solarize 14.2 (14.2 x001)
   Spatter 14.2
   Spherize 14.2
   Sponge 14.2
   Sprayed Strokes 14.2
   Stained Glass 14.2
   Stamp 14.2
   Sumi-e 14.2
   Targa 14.2
   Texturizer 14.2
   Tiles 14.2
   Torn Edges 14.2
   Twirl 14.2
   Underpainting 14.2
   Vanishing Point 14.2
   Variations 14.2 (14.2 x001)
   Water Paper 14.2
   Watercolor 14.2
   Wave 14.2
   WIA Support 14.2 (14.2 x001)
   Wind 14.2
   Wireless Bitmap 14.2 (14.2 x001)
   ZigZag 14.2
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
   Mini Bridge
   Adobe Exchange
   Kuler
Installed TWAIN devices: NONE

>gpu[0].DriverDate="20121003000000.000000-000"
That's out of date.
First thing I'd try is to find the latest display driver release from AMD / ATI that supports your OS and hardware.  Catalyst 13.12 is a good, stable release for me with my Radeon HD 7850, so I suspect it will be better for you than the driver version you have from 2012.
Most folks with desktops can go directly to AMD's web site for this, but since your system is a Sony Vaio I suspect you'll need to go to Sony for the driver update specifically for your system.
Good luck.
-Noel

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    Press 'Z' to select zoom tool
    Photoshop crashes before the zoom tool is selected
    It appears to crash with any tool that is selected after Move.. but I haven't tested all of them.
    It seems OK as long as the move-tool is never selected or used, and if I never use the move tool I can work on an image without crashes. Unfortunately it's too important a tool to work without it..
    The crash is not new for the latest Photoshop version but was there on at least the last couple of versions.
    Attaching a debugger shows a crash in the AMD driver through aif_ogl.dll.
    Why it would call there when GPU acceleration is disabled I cannot fathom, but I digress.
    I deleted aif_ogl.dll to see if it resolved the problem.
    It did not and it now crashes in kernel.dll, on first call after Photoshop.exe.
    Switching the primary graphics card to another card with a different driver solves the problem (and also enables GPU acceleration, though whether that is related I cannot say).
    Searching the web I find that many people have the exact same problem. This is unfortunate. Perhaps a future AMD driver will magically solve the problem, but Photoshop should at the very least work with GPU acceleration disabled.
    The problem has existed for at least a couple of months.
    Thanks,
    Erik

    Yes naturally. The problem is that Photoshop crashes, I'm fully OK with it not using GPU acceleration.If GPU acceleration is disabled it shouldn't crash.
    Especially a crash such as this that is easily reproducible and happens in a very specific circumstance of selecting a particular tool should be easily patched.
    This might of course be overridden if Photoshop has some acceleration as a requirement and that this particular driver crashes under correct usage by Photoshop. The way that it crashes however it quite strange and specific enough that I feel it warrants an investigation in Photoshop. (Crashes in another place under the same circumstance if OpenGL support is removed).
    I find threads about this exact crashon AMD's forums from the last couple of weeks, but no replies or acknowledgements (which AMD never seems to give on their forums).

  • Will Photoshop CS5 run on a n AMD-based laptop?

    I have an Intel based desktop PC and want to buy an AMD based laptop.
    Will the CS5 photoshop program I have run on both types of processors?
    This may be a stupid question to some, but I would like to be sure before I buy.
    Thanks, Fred

    It's not a stupid question, but lucky for you those times like back in the 1990s where AMD processors were not fully compatible are long past. As long as you have your system running and installed all AMD specific stuff like motherboard drivers and Windows updates, I would not expect issues. I'd be more concerned about compatibility if the new laptop runs Win 8 instead of Win 7... There may be minor issues to overcome.
    Mylenium

  • Laptop for Photoshop - GPU (Nvidia vs AMD) + Display (IPS vs TN) questions - please help

    Hi, I am helping someone with getting a new laptop for PhotoShop work, and am very confused about a couple of things.
    Hoping that the pros on this forum can help.
    1. Dedicated Graphics card - needed or not?
        If needed, AMD Radeon/FirePro (difficult to find on laptops) or Nvidia GeForce GTX 6xxM/7xxM or Quadro?
    2. Suggestions on laptops with an IPS panel and wide color gamut.
    Re. 1 - this is very confusing. From what I researched, the new Photoshop versions (CS6 and above) do use the GPU very effectively, and are using OpenCL rather than CUDA. Yet there are people on some forums that say that a GPU is not needed unless editing video.
    My friend is not editing video - he is using Photoshop to create Digital Art. He does use all of the Photoshop features in his work. No 3D work, no video editing. The end result is Printed artwork - sometimes large prints 3 ft x 4 ft printed with geeclee on canvas/high quality paper.
    Is a GPU needed, and if so is it better to get the AMD cards (Radeon most likely) that seem to completely outperform the GeForce cards in OpenCL at least?
    Most of the laptops available seem to have the GTX 6xxM or 7xxM cards, and I read on one forum that the OpenCL functions are disabled on these cards. Read on another forum that it can be re-enabled with a hack. Thorougly confused. Please help.
    Re. 2 - This too is confusing. Seems like an IPS panel has the best color rendition, but then they do not cover the entire color spectrum - or at least not as widely as the TN panels. If this will be the only monitor for work, is an IPS panel the best way to go or is it better to get a TN with wide gamut? Are there laptops with both - an IPS panel and a wide color gamut - without breaking the bank?
    Currently the Sager/Clevo machines, and some MSI models, and ASUS models seem to be the best candidates. Had to rule out Dell Precision 6700/4700 and HP Elitebook 8770W/8570W due to price, but considering refurbished ones.
    I am working with a $1200 budget with maybe some stretchability. Any advice/suggestions will be much appreciated.

    At the potential risk of your pretending to kick me off what you misguidedly perceive as your thread—which by the way you would have no right to do, since you do not own a thread just because you started it—I'll have a couple of comments on your original thoughts.
    There's no reason to be "confused" here.
    1.— Utilization of the GPU is indeed always beneficial to using recent versions of Photoshop, regardless of whether you work with video or not.  Whether you "need it or not" is a different discussion.
    2.— Of course it's absolutely necessary to be able to work with a monitor that has a narrower gamut than your working space or even your output target profile.  In my case, for example, as I'm 99.9% concerned with high quality prints, I work exclusively in ProPhoto RGB.  I'd be in a pickle if I were to restrict my work to just what I can see on any monitor regardless of how wide its gamut were.
    One just has to learn how to work in Photoshop.  That's what  Gamut Warning and Soft Proofing are there, for example.  Printers are capable of printing some colors that are not visible on any monitor.
    3.—  If both the video card and/or its driver fail to support Open GL and Shader Model, no "hack" on Earth can make up for it.
    4.— If someone came to me for advice on a laptop on which to run Photoshop  well, my main and perhaps only goal would be to dissuade that person from wasting his or her money.
    I know there might be flak from some laptop users for that immediately preceding paragraph, but hopefully not as much as you're likely to get—and deservedly so—from Mac Pro users for your astonishingly uninformed comments on those machines. 
    One thing is having a laptop as a second machine on which to show your Photoshop work to clients and prospective clients when forced to, and another one is trying to use a laptop as one's main, working Photoshop machine.
    Going to a laptop publication (which I gather the obscure, niche-market "NBR" you cite is) for information on whether to use one or not is like seeking theological religious advice about world religions from the Pope in the Vatican or the Ayatollah in Tehran. 
    5.— In the past I had run Photoshop on a variety of different nVidia GeForce cards with up to 512 MB of VRAM, but with Photoshop CS6's more advanced utilization of the GPU I have moved to a mutant, factory-overclocked, flashed ATI Radeon HD 5770 with 1 GB of VRAM driving side-by-side dual 22" monitors in my current desktop Mac Pro 2.66 GHz under OS X Lion 10.7.5 and I couldn't possibly be happier.
    I do run my second copy of Photoshop on my Mac Book (not "Pro") laptop with its stock Intel GMA 950 video circuitry and its paltry  64 MB of shared system memory, and it works just fine for the aforementioned purposes of showing  Photoshop work to others.  I wouldn't want to do any editing in Photoshop on that machine other than for minor touch-ups in an emergency, however.
    Lastly, I feel compelled to add that, in my opinion, basic human decency would dictate that you offer Trevor some sort of apology for your presumptuousness in asking him to leave this thread.  If I hadn't already begun typing this post before you posted your #6, I might have just ignored your thread.  Considering the overall anti-laptop tenor of this post, you may well wish I had. 

  • I need some drivers for amd radeon hd 7650m

    Hellow, my English not very well, but I try to explaine my problem. 
    I have notebook HP 4540s  with amd radeon hd 7650m and Windows 7 Ultimete, and I can't find any drivers for this video adapter. This adapter don't work. What I must to do? 
    Thank! 
    This question was solved.
    View Solution.

    Hi:
    The support site is back up and running.
    Below is the link to the W7 x64 graphics driver you need for your model.
    http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5229456&swItemId=ob_105419_1&swEnvOid=405...
    This driver installs the drivers for both the AMD and Intel GPU's.
    Never install the standalone Intel HD graphics driver or allow Windows Update to install a newer Intel graphics driver, or the switchable graphics in your notebook will no longer function.

  • AMD 7650M Driver Error Windows 8.1 on HP Probook 4x40s

    Yes this topic is closed ( 4x40s windows 8.1 AMD driver - UNSOLVED & IGNORED ISSUE) with Unsolved status !
    It's incredible
    I don't need to say much about this error. You can see link above.
    HP staff promised will release new driver soon but still now nothing for this and this topic has been closed by ....

    Hi Andre Tomlinson,
    Based on my research, we can find many same issues related to Ralink RT3592 wireless card.
    Meanwhile, I analyzed the dump file from the same case provided by customer in other forum.
    Crash DMP points to netr28x.sys.
    Netr28x.sys is Ralink driver.
    I suggest we try the following driver to test it.
    http://www.driveridentifier.com/scan/driver_file_detail.php?inf_file_id=1717350&md5=d3fdb7b09dac78ff59ec7fabae612f9a&scanid=BF49AEABBD324C94A897C82A72A304E2&item_id=296364557&hardware_id=PCI%5CVEN_1814%26DEV_3592%26SUBSYS_1638103C
    Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
    If the issue still persists, since it is a driver issue, I suggest you contact HP support for further help.
    Regards,
    Kelvin hsu
    TechNet Community Support

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