AMD Radeon HD 8610G/8670M framerate drops

Question

Hi there
During the last year I have been able to play Battlefield 3 and 4 on fairly low resolution and graphics setting obtaining an average fps of 50 (BF3 1366*768 on low settings) and 30-40 (BF4 1280*768 on Low settings) but as of a few days ago playing BF4 the frame rate would drop down to below 10 for a short period of time (30-40 secs) before going back to the normal 30-40 fps.  I have fully reinstalled Windows 8.1 and the latest drivers from the HP website for this product but the drop in framerate still happens sporadically.  I have also played with some of the catalyst settings and Resolution Scale in BF4 and have in some cases gained framerate upto 60fps in low graphic areas but there is still a sporadic drop in framerate every now and again.  I fully realise that this graphics cards is low end spec for gaming but as said, over the previous year I have had no problem until now.  My first thought was perhaps a dirty fan but have blasted it with an air canister and checked the GPU temps etc and everything appears to be within normal specs.  As the notebook is still under guarantee until March I wanted to know if there was anything else I could try before sending it back (RMA) as I can only assume there is now some kind of fault with the grahics card.
Many thanks.

Answer 1

Hi @NMawer42 
Thank you for your reply.  I regret that my suggestion did not help.
As you have stated the frame rate    was better previously you could try a system restore back to when it was good.
Using Microsoft System Restore (Windows 8)
You could also try installing the original driver using the recovery manager
Using Recovery Manager to Restore Software and Drivers (Windows 8)
The next step would be to do a full recovery.
Performing an HP system recovery (Windows 8). During the recovery there is an option to backup your personal files to prevent data loss. If you have not previously done one, now is a good time.
Restoring Files that were Backed Up Using HP Recovery Manager (Windows 8)
You can contact HP support at any time. They can remotely log onto your system to help locate and resolve difficulties.
Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
World Wide Phone Support
Good Luck!
Sparkles1
I work on behalf of HP
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