AMD Radeon HD 8750m Install package failure

Hello.
I have an HP Probook 450 G1 with an Intel HD 4600 and an AMD 8750m graphics card. I just formatted my windows, I have installed the Intel driver, restarted my laptop and tried to install my AMD card driver when I stumbled into a problem that sounds like this: Application Install: install package failure!
Is there someone that could help me with this problem please? It would be very much appreciated

Apparently my laptop doesn't even recognize that I would have an AMD graphic card. I installed the AMD Catalyst Auto Detect program and it's just showing me this:

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Need Help With AMD Radeon HD 8750M + HD 8000 Series Dual Graphics

I recently purchased the ENVY 15z-j000 and upgraded it with the AMD Radeon HD 8750M + HD 8000 Series Dual Graphics. I wanted the dedicated HD 8750M for playing games and whatnot. When I first opend up my new laptop, I performed a clean install of Windows 8 from a USB drive. This completely wiped all of the preinstalld HP drivers, software, etc.
I installed the beta drivers for my laptop from AMD's website. Here is my issue. How do I know my dedicated video card is working properly? I ran some games and they seemed to do fine. But when I checked my system with CPUz and dxdialog it said I was running the integrated graphics. How does dual graphics work and how do I make sure I am taking advantage of my dedicated card. An in depth explination and how to for using the AMD dual graphics solution would be apprechiated.
This question was solved.
View Solution.

I'm no expert on Switchable Graphics, but you may find the answers to your questions in Overview of Switchable Graphics or Dual GPUs or Switchable Graphics on Notebooks Configured with Dual AMD GPUs. Be forewarned though, the documents were written for HP PC's using the appropriate HP drivers, if you are using Beta drivers from AMD, then the documents may not match what you see on your system.
R
Although I am an HP Employee, I am speaking for myself and not for HP.

AMD Radeon HD 8670M Install Prblem

I got a problem with my AMD Radeon HD 8670M graphic card. As when I updated windows 8 to windows 8.1 my laptop started using his own graphic card (Intel HD Graphics 4000) wich decreased my framerate in games and that how I found out about it. After resarching the web and trying most of the things I don´t know what to do anymore. I tried many times to deinstall my driver, when i install it back again and i right click on desktop->AMD catalyst control center it says it cant start the program because there is no AMD driver software instaled or there is no AMD card there. I tried many drivers and nothing really worked. But when i check my Device-manager, there are 2 graphic cars listed, the Intel HD 4000 and the AMD 8670M.
HP Pavilion 15-N258TX Black
PLS HELP ME FOR SOLUTION
This question was solved.
View Solution.

Hi,
Try this AMD HD Graphic driver : http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-127829-1&cc=us&dlc=en&lc=en...
thanks,
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AMD Radeon HD 8750M on HP Probook 450G1 - Autocad and Revit

Hi to all!
I have a problem with graphic card dedicated to Autocad and Revit software. (Win7; 64bit; HP Probook 450G1)
But when I look inside software - there is only Intel Graphic...
Autocad:
Revit:
Any Idea how to use Radeon Card? Have tried to change in BIOS, but I dont see any options to do this...
Thanks!

Apparently my laptop doesn't even recognize that I would have an AMD graphic card. I installed the AMD Catalyst Auto Detect program and it's just showing me this:

AMD RADEON GRAPICHS HD 8750M PROBLEM

Hey, last week i just bought a new laptop , Lenovo G510. I installed windows 7 (32 bit) and everything works fine , excepts my graphic cip (AMD RADEON GRAPHICS 8750M). In DXDIAG menu it says my graphic cip is Intel(R) HD Graphics 4600. And when i try to entry in Graphics Proprietis it says I need to install framework net 4.0 but i cant , it givs me a error. Can u guys give me a website or something where i can download my graphic cip ? Games are working horrible , i mean some games that i had install need at least a pentium 2.5 ghz processor and i have I5 and this graphic cip and they are working horrible , if someone could help me I would appreciate it. Thanks

I couldn't message you (frztbyte99) some problems appears and here the message
Hello friend .....
I have AMD Radeon HD 7690M XT (2 GB DDR5 dedicated)
my current driver is 2011-11-18 version 8.882.2.3000
is very old
and never update it or there is no update has come since I bought the notebook
when I installed 14.4 version and after restart .... this message comes
how do you update to13.12 driver version ???????

I cant install drivers for AMD Radeon HD 8750 M on a G500 i7-3612QM CPU@2.1Ghz Lenovo.

Hi.
I bought recently a Lenovo G500 i7-3612QM [email protected],
4GB ram,
Windows 7 Ultimate,
Service pack 1,
64-bit Operating System and
AMD Radeon HD 8750M graphics Card.
I follwed many of the discussions for this card but without results.
I unistalled from device manager the card driver.
I unistalled all the previous ATI and AMD installations and
then I installed again avga110w7 driver.
But allways with the same message at the device manager "Windows has stopped this device because it has reported problems. (Code 43)".
Now the laptop works with Standard VGA Graphics adapter.
What can I do for make work the card?
Why is it so difficult?
Can anybody help me?
Thank you.
John.

Hi John,
As the application is not using the GPU, I suggest you to uninstall AMD Driver under Device Manager and make sure to put a check on the prompt asking to delete driver software. Then Check under Control Panel / Programs and Features / Uninstall any Catalyst or AMD Graphics Components.
Now install the AMD driver in the computer and then check if the same is displayed in the Device Manager, below is the link to download the driver. Then add the application using the catalyst control center as displayed in the below image.
AMD Video Driver for Windows 7 (32-bit, 64-bit)
Spoiler (Highlight to read)
Hope this helps!!!
Do post us back if the issue still persists.
Best Regards
Shiva Kumar
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AMD Radeon HD 8670M won't show in dxdiag (HP Pavilion 14)

Hello,
I just bought HP Pavilion 14 N037-TX
Intel‎‎ Core‎‎ i5-4200U 1.6GHZ
‎4 GB DDR3 RAM
AMD Radeon HD 8670M 2GB DDR3
The notebook already had Ubuntu (uninstalled now) and then I installed Windows 8.1 64 Bit.
I installed the necessary drivers from http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4158&lc=en&cc=id&dlc=en&sw_lang=&product=5448...
However, the driver for AMD Radeon didn't work, http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-126598-1&cc=id&dlc=en&lc=en...
The installer failed to install AMD Catalyst Control Center and it says "Application Install: install package failure!"
And then I took a look the installation log, it said the installer only install the OEM but not the Catalyst Control. I keep looping install-uninstall the driver but it's always gave the same result.
I already tried some driver from AMD, this one: http://support.amd.com/en-us/kb-articles/Pages/latest-catalyst-windows-beta.aspx
and then this one: http://www.driverscape.com/download/amd-radeon-hd-8760
and this one too: http://www.amd-drivers.com/download-RadeonHD8760-graphics-driver-for-Windows8-64bit.html
and now I am using this one: http://support.amd.com/en-us/download by detecting my OS and automatically install the best driver according to AMD, it has 'Mobility' on it's name.
The problem is, those drivers was succesfully installed the Radeon on Device Manager, but not in dxdiag. The dxdiag still shows that I am using the Intel HD Graphic instead the AMD Radeon 8670M. The catalyst control center won't let me see what GPU is used for power savings and high-performance mode. The dxdiag keep on showing the Intel HD Hraphic whether my notebook is plugged-in to power source or on battery, the Switchable Graphics just did not work as expected.
I already look for an answer in so many forums with similar problem, but the problem still persist.
I am sorry for my bad English, hope you guys can help me, thanks in advance.

Here install the driver from device manager (if you don't know how search it up,remember to check uninstall software driver too)
http://ftp.hp.com/pub/softpaq/sp62501-63000/sp62664.exe
Sorry because of different timezone I might not be able to help/reply you right away.IF that happens I deeply apologize!
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HP Probook 650 G1 Radeon HD 8750M/Intel HD 4600

Hi All,
I purchased a 650 G1 3 days ago and I just spent the last three days trying to fix this laptop.
OS: Windows 7 Pro 64 Bit
First of all I don't understand why this laptop was not prepared properly directly from the manufacturer.
When I right click on my desktop and click Catalyst Control Center I get the followng error.
"AMD Catalyst Control Center cannot be started.
There are currently no settings that can be configured using AMD Catalyst Control Center"
In the device manager both drivers are installed.
And my laptop is plugged into a docking station with two monitors attached.
Here is my problem.
If I go to AMD's website and install the latest drivers CCC works fine i can adjust which software should be on high power and which software should be on low power. Problem is that when the latest AMD drivers are installed from AMDs website Intel driver does not work and does not recognize the two monitors that are attached through the docking station.
If I uninstall the AMD's drivers and install HP Amd drivers(which are older than the AMD drivers on AMD website, please see the link: http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5405405&sp... )
Then Intel graphics card works fine and I can use both my screens.
HP installs the AMD drivers as "AMD Radeon HD 8750M" where as AMD drivers installs it as "AMD Radeon HD 8500/8700"
How can I fix this?

I was having the same issue with my HP ProBook 640 G1 with AMD Radeon 8750M. The problem was driving me nuts!
I just had my motherboard replaced because it wouldn't charge the battery. (Tried 2 batteries, 4 AC adapters, and a dock.) The computer showed the AC adapter was connected and "charging," except that the battery wouldn't actually charge at all.
Well, after the motherboard was replaced due to the battery charging issue, I am now able to install the HP customized version of the AMD Radeon 8750M video drivers, and it works! No more "Catalyst Control Center cannot be started" error!
See here:
http://h30499.www3.hp.com/t5/Notebook-HP-ProBook-EliteBook/HP-Probook-640-G1-Radeon-HD-8750M-Win-7-P...
Hope this helps.

AMD Radeon HP 7520G in Windows 8

I have a HP Pavilion g7 Notebook PC, running Windows 8 (not 8.1)
Adobe Flash Player version 15.0.0.189 is installed, but all videos play audio, but with a Green screen!
I'm assuming this is a driver issue? Because I've tried most everything else after the last Adobe Flash Player Update (when all this started happening).
How do I update the driver driver for AMD Radeon HP 7520G, installed on my PC?
This question was solved.
View Solution.

Hi @Pyrate77
Welcome to the HP Support Forums!
I am happy to help you with your questions and assist with the green video issue. Firstly, Pavillion G7 is a family of notebooks with many different members with pretty much every possible combination of windows 7, 8 and 8.1 among them. Please see the following if you need any help in finding that information:
How Do I Find My Model Number or Product Number?
Is the Windows Version on My Computer 32-bit or 64-bit?
You could try whichever of these drivers most applies to your notebook. It is possible that it could resolve the problem.
AMD High-Definition Graphics Driver - Windows 8 32bit
AMD High-Definition (HD) Graphics Driver - Windows 8 64bit
Please let me know the result.
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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Amd radeon 8750m changes to 8600-8700m

hi everybody,
i have a problem with my hp probook 450 G1 i have intel hd 4600 and amd radeon 8750m i installed the amd catalyst control center then my graphics card is shown 8600-8700m i updated it to the latest version 8750m the one i had before then the catalyst won't open anymore it shows error no setting to be adjusted.
so please some body help me

Hello zeyadgamal2002z
Thanks for posting on the HP Forums!
I understand you are experiencing an issue with your notebook. However, since this is a commercial notebook, you should post your issue on the notebook board of the HP Enterprise Forums for a better answer.
Have a wonderful day!
Mario
I worked on behalf of HP.

I am running Photoshop CC 2014 on Windows 8.1 with an AMD quad core processor and AMD E1-2100 APU with AMD Radeon HD 8210 Graphics Card. I have installed the latest driver version 13.152.0.0. When I activate puppet warp, the mesh appears over the image an

I am running Photoshop CC 2014 on Windows 8.1 with an AMD quad core processor and AMD E1-2100 APU with AMD Radeon HD 8210 Graphics Card. I have installed the latest driver version 13.152.0.0. When I activate puppet warp, the mesh appears over the image and I can place the first pin. However, when I go to add the second pin, Photoshop crashes. I have tried with on a new, blank file, with just a few lines on it, but, as soon as I place the first pin, the image disappears, and then, as soon as I click anywhere else in the image, Photoshop crashes. I have followed all the online advice about settings under the Preferences/Performance interface, but nothing fixes the problem. Can anyone please help?

BOILERPLATE TEXT:
If you give complete and detailed information about your setup and the issue at hand, such as your platform (Mac or Win), exact versions of your OS, of Photoshop and of Bridge, machine specs, such as total installed RAM, scratch file HDs, video card specs, what troubleshooting steps you have taken so far, what error message(s) you receive, if having issues opening raw files also the exact camera make and model that generated them, etc., someone may be able to help you.
A screen shot could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

Help installing AMD Radeon 8490 graphic card on HP Pavilion P7-1110

Appreciate any help on this that anyone can give. I'm at a loss at the moment. Just got an AMD Radeon 8490 graphics card to put into the HP Pavilion p7-1110 desktop. I have not opened up the back of a computer for probably ten years (used to do it, but haven't for a long time). The card I got was new, but pulled from a workstation before going out, and came with no disk or documentation.
I tried just opening up the back, and putting the card in the PCI-16 slot, but when I restarted the computer, the computer did not recognize either the old integrated graphic card or the new one. When I pulled the card back out, it recognized the old integrated card.
From what I've been reading, there's a suggestion that I uninstall the Intel Integrated graphics driver before trying the install again, then plugging in the new card, turning the power back on and letting Windows 7 choose the drivers necessary for the new card, then it might work.
But what if it doesn't. Then I don't have the drivers for the old and it's gotten me nervous that I'll be without any graphics at all and unable to use the computer.
Any suggestions? Don't know why this has me this nervous, but I guess it's that lag time between dealing with a motherboard.
Appreciate any assistance, guys.
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JD

Hi,
I see two possibilities.
The AMD 8490 is not compatible with your PC.
The 250 watt power supply in your PC is insufficient.
Try clearing the CMOS and see if that helps. If not, then try the BIOS update that is posted for your PC.
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
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Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
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BSOD after installing Boot Camp, AMD Radeon 6630M driver issue

I have reinstalled Windows using Boot Camp twice now and get a blue screen right after installing the Boot Camp drivers and restarting.
I am installing Windows 7 Ultimate 64-bit on my Mac mini 2011 edition. I created an install disk in Lion and used the option to copy the Boot Camp drivers into the disk.
I have narrowed the problem down to Apple's driver for the AMD Radeon 6630M graphics which my Mac mini has. The driver will install without errors but then the blue screen appears on next startup. If I use safe mode to uninstall the AMD driver, the blue screen goes away, but the display resolution is very low.
I checked for driver updates from AMD, but there are none for the 6630M.
Anyone else having this issue?

Hi,
I have installed Windows using Boot Camp and I also get the blue screen of death right after installing the Boot Camp drivers and restarting.
I am installing Windows 7 Ultimate 64-bit on a i7 Mac mini 2011 edition. I created the USB install thumb within Lion's Boot Camp, and got downloaded the latest Bootcamp drivers (bootcamp 4.0). I connect the mac mini to a 24" iiyama screen with a HDMI cable. I don't have a DVI cable anymore unless i would have checked that point too.
I have also narrowed the problem down to Apple's driver for the AMD Radeon 6630M graphics which my Mac mini also has. The driver will install without errors but then the blue screen appears on next startup. If I use safe mode to uninstall the AMD driver or renaming the atikmdag.sys file (the main cause of the crash), the blue screen goes away, but the display can't get the effects such as Aero interface.
AMD provides official drivers that don't recognize its own 6630m graphic card with Apple, then doesn't install any up-to-date driver... Only Apple's AtiGraphics setup program will install the drivers...but it makes Windows 7 crash at each boot.
Thanks for your technical skills or info to come over this issue (or releasing a bootcamp update ?)

Installer Package install file failure ....

Hi there,
Reasondly when I make any AIR Installer Package with any of my Apps which are perfectly working I get always an 'Install File Failure (damaged)' when I want to install them. Anybody has an idea what to look out for as this is only happening just reasondly ???
thanks in advance regards aktell

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
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Black screen on hp dv6 after installing AMD CCC for AMD Radeon HD 5470

Hi HP experts,
it started when i was playing on my pc and the screen went black and the laptop shut down. i'd reopen it and after the windows loading screen everything is black, i hear the welcome sound and when i swipe my finger on the biometric reader i hear also the sound announcing that the windows session has been started.
So i've started the laptop on failsafe mode and it's ok. i have disabled the intel HD graphic and i restart in normal mode, the display is ok. so i came back in failsafe mode and i enabled the intel hd graphic and i disabled the AMD Radeon HD 5470 and also it's ok in normal mode. the problem is when i set both of them enabled i will have a black screen in normal mode.
i have formatted my hard drive, reinstalled windows 7 64bit ultimate and i've installed all the driver from HP support web page except the two graphic drivers Intel High-Definition (HD) Graphics Driver and AMD High-Definition Graphics Driver.
Is there anyway to test if the AMD graphic card is not ok? can you confirm that it is not a haedware issue?
I'm in big troubles guys, i've work to finish ASAP, please i need help.
Thank's
HP Pavilion dv6t-3000 CTO Entertainment Notebook PC
intel i5 M450
AMD Radeon HD 5470 with Intel HD graphic
Windows 7 64bit
DirectX version : DirectX 11

@Saber1109 ,
Hello and welcome to the HP support forums. Sorry to hear about your video issue. Based on what you have already done here it shows a definite hardware issue at this point.
You have reloaded the Operating system from scratch. Format Reinstall. Installed drivers from scratch.
At this point you have done all you can do as far as software is concerned. At this point I would contact phone support for repair options.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Thank you again for posting and have a great day.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
D5GR
I work on behalf of HP

AMD Radeon HD 8750m Install package failure

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