AMD Radeon HP 7520G in Windows 8

I have a HP Pavilion g7 Notebook PC, running Windows 8 (not 8.1)
Adobe Flash Player version 15.0.0.189 is installed, but all videos play audio, but with a Green screen!
I'm assuming this is a driver issue? Because I've tried most everything else after the last Adobe Flash Player Update (when all this started happening).
How do I update the driver driver for AMD Radeon HP 7520G, installed on my PC?
This question was solved.
View Solution.

Hi @Pyrate77
Welcome to the HP Support Forums!
I am happy to help you with your questions and assist with the green video issue. Firstly, Pavillion G7 is a family of notebooks with many different members with pretty much every possible combination of windows 7, 8 and 8.1 among them. Please see the following if you need any help in finding that information:
How Do I Find My Model Number or Product Number?
Is the Windows Version on My Computer 32-bit or 64-bit?
You could try whichever of these drivers most applies to your notebook. It is possible that it could resolve the problem.
AMD High-Definition Graphics Driver - Windows 8 32bit
AMD High-Definition (HD) Graphics Driver - Windows 8 64bit
Please let me know the result.
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

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Welcome to the HP Forums!
I understand the AMD device is experiencing a code 43 error in Device Manager. First, please provide the model number of your computer. If you require assistance locating this information, please reference this website: Guide to finding your product number
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This question was solved.
View Solution.

Hi:
The support site is back up and running.
Below is the link to the W7 x64 graphics driver you need for your model.
http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5229456&swItemId=ob_105419_1&swEnvOid=405...
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I have Paviliong6 1021eq Notebook HP
Windows 7 Ultimate (SP1) /64bit
Procesor AMD A4-3300M APU with Radeon HD graphics - 1.9GHz
4 GB RAM
So, the problems is that my pc doesn't want to recognize my Video Graphic Card, at Device Manager is AMD Radeon HD 6480G~~it have the yellow triangle near him~~
(early i update BIOS to last version)
First I tryed my first version of Video Graphic Card from hp.com at my hp section ~(DIDN'T worked)
Second I tryed the last version of AMD Catalyst (14.9.1) ~(DIND'T worked)
Third i unistall after deleat the rest all AMD documents,same as ATI (folders, etc)~~and trying to instal AMD Radeon HD 6480G by Windows uppdate~(DIDN'T worked) --same with DDU that unistall all my Grapchic video card's document from whole pc ~(DIDN'T worked)
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Hello, @Arekksu
Welcome to the HP Forums.
I see that after updating the BIOS, your having issues getting the graphics to work and the driver to install. I will try to assist you with this.
When you say "didn't work" when trying to install the driver, what do you mean? Are you getting error messages? If so, please provide.
I would also like you to try installing the driver from Safe Mode. Use the one from HP.com please. Let me know if that works.
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I worked on behalf of HP.

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==========
I tried to go into display settings and disable the Intel card. (this caused low resolution which is unexceptable)
==========
This makes me think it's using that graphics "card" ( probably built into mobo ? ...called 'onboard graphics ? )
This stuff gets tricky and sometimes the only way to make windows 'recognize' the pci graphics card is to actually take it out and boot, and then put it back in...
Then you get mssg " windows detected new hardware" and you install the drivers...
usually bios gives you choice of using onboard graphics or not ( but this too is wanky sometimes...sorry to say ...)
I recently ( this past year ) had a similar sort of situation but have a desktop, where its easy for me to take off side panel and pull the pci-e graphics card and boot, and get that horrible low res default screen...turn off, install card, reboot etc...
but anyway, it sounds to me like you're notebook is using that mobile graphics driver stuff and not the radeon. Somehow you've got to make it switch to that graphics card is maybe your solution.
sorry I dont have notebook but maybe someone else here does and can help more...
good luck.
ps..its always a weird fact of life...when things aren't working 'right' something has to get done fast....
edit:
I dont know how much you know about windows stuff, but after you disable that intel thing and get your low res screen.. you DID try to update the driver for that card using 'my computer / device manager ' right ??

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Windows Driver Package - Apple Inc. Apple Wireless Trackpad (01/17/2011 3.2.0.0)
01/17/2011 3.2.0.0
Windows Driver Package - Atheros Communications Inc. (athr) Net (11/13/2010 9.2.0.113)
11/13/2010 9.2.0.113
Windows Driver Package - Broadcom (BCM43XX) Net (06/16/2011 5.100.98.78)
06/16/2011 5.100.98.78
Windows Driver Package - Broadcom (b57nd60a) Net (12/02/2010 14.4.2.2)
12/02/2010 14.4.2.2
Windows Driver Package - Broadcom Corporation (bScsiSDa) SDHost (01/18/2011 1.0.0.220)
01/18/2011 1.0.0.220
Windows Driver Package - Cirrus Logic, Inc. (CirrusFilter) MEDIA (04/14/2011 6.6001.1.32)
04/14/2011 6.6001.1.32
Windows Driver Package - Intel (e1express) Net (03/26/2010 9.13.41.0)
03/26/2010 9.13.41.0
Windows Driver Package - Intel (e1kexpress) Net (04/12/2010 11.6.92.0)
04/12/2010 11.6.92.0
Windows Driver Package - Intel (e1qexpress) Net (12/04/2009 11.4.7.0)
12/04/2009 11.4.7.0
Windows Driver Package - Intel (e1rexpress) Net (01/07/2010 11.4.16.0)
01/07/2010 11.4.16.0
Windows Driver Package - Intel (e1yexpress) Net (04/07/2010 10.1.9.0)
04/07/2010 10.1.9.0
Windows Driver Package - Intel System (07/20/2007 1.2.76.0)
07/20/2007 1.2.76.0
Windows Driver Package - Marvell (yukonx64) Net (12/06/2007 10.51.1.3)
12/06/2007 10.51.1.3
swMSM
Here is the error code from the blue screen:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 50
BCP1: FFFFF88103D1270F
BCP2: 0000000000000000
BCP3: FFFFF88003A3259F
BCP4: 0000000000000005
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\040513-17659-01.dmp
C:\Users\rental\AppData\Local\Temp\WER-33212-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
CPU

I finally found a fix that worked for the above Mac Mini 5,2 running Windows 7 64bit bootcamp. You need to uninstall all the boot camp AMD drivers and software first then install the :"AMD Catalyist 12.1 Preview Driver 32/64 bit". You will need to find "AMD Catalyist 12.1 Preview Driver 32/64 bit" somewhere other than AMD since they are no help at all and will just blame the other guy or redirect you to another dead end. Below is a link to the actual software I used that worked. Good Luck. You could always try to just install and update the currently installed software and drivers with the one below and that might also work.
http://downloads.guru3d.com/AMD-Catalyst-12.1-Preview-Driver-32-64-bit-driver-do wnload-2826.html

AMD Radeon HD 6490M Windows 8 - 64-bit Driver

Hi guys,
I have HP Pavilion DV6-6B51EA and curently I'm using licenced Windows 7 Home Premium 64-bit.
I tried upgrading to Windows 8 Release Preview but I can't install driver for my graphics card which is AMD Radeon HD 6490M.
The problem is I can't download and install drivers from AMD website, HP laptops can only use the drivers from their website, well, at least for the graphics cards.
So, I can't use Win 7 driver on Win 8. I would like to know is there any chance I can find a driver that will work, or can you tell me when will HP release new drivers for my latopt for Windows 8?
Cheers

Hi. I tried to do that with the same download package on my Pavilion DV6 CTO Quad edition and it fails to install the driver because of a conflict with the C++ Redistributable 2010 package build into the installer. Does anyone know if HP is going to update the switchable graphic drivers for Windows 8? They better!

AMD Radeon 6770m and Intel HD 3000 Driver for Windows 8.1 Pro 64 Bit

Hi, I use
Laptop : HP Pavilion DV 6 - 6019 TX.
OS : Windows 8.1 Pro 64 Bit.
VGA : - AMD Radeon 6770m
- Intel HD 3000
Now, the graphic was error, each after booting, the windows logo appears then to black screen (can't get the desktop).
In device manager - display adapters, only AMD problem (Microsoft Basic Display Adapter), then I uninstall the driver to be able to install AMD drivers.
I tried with "14-4-mobility-win7-Win8-win8.1-64-dd-ccc-WHQL", it is said that the last AMD drivers, but when at the end of install, it said failed to complete.
i also update driver Intel HD 3000 from this " https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764 "
File name: win64_152822.exe
Version: 15.28.22.64.3517 (Latest)
Date: 04/10/2014
Size: 138.68 MB
OS: Windows 7 (64-bit), Win 8 (64-bit), Win 8.1 (64-bit)
anyone please help me? i already try 5 days to try some driver but still black screen because AMD driver can't install. if you know the driver, please write the link. thanks a lot

1. In bios, do you found fixed and dynamic? if you don't found, install bios mod. Use dynamic
2. Uninstall all programs and drivers previously, before of "Advanced Micro Devices, Inc. - Graphic Adapter WDDM1.3 - AMD Radeon HD 6700M Series" Release July 2014. You can use http://www.wagnardmobile.com/DDU, for example.
3. Do you install windows 8.1 on windows 8.0? do you use windows 8.1 fresh installation? Can you testing install a new copy of windows 8.0 fresh? install drivers and later install updates... or fresh install windows 8.1?
4. You testing install Windows 7 with http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55092.exe and update to windows 8?
5. You testing install http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55092.exe in windows 8 initially?
NOTE: Excuse me my bad english, I try to help you. You should install drivers in order: Intel Chipset Device Software, Intel Rapid Storage Technology, Intel Management Engine Interface (6-series / 7-series / 8-series / 9-series) and then AMD software: http://forum.notebookreview.com/hp-drivers-software-forum/556469-drivers-hp-dv6-4xxx-dv6-6xxx-dv7-5x...
NOTE 2: My computer support Windows 8.1 native, but your computer not... http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5077... will be no new official drivers for these devices
NOTE 3. Test leshcat or guru3d drivers, and review forum respectively

AMD Radeon HD 6470M Not working-on Windows 8.1 Enterprise 64-bit -"Hp Pavilion g6 series "

I am now using Windows 8.1 Enterprise 64-bit .the display drivers are not working good. i cant use properly Adobe Photoshop(CC , CS5..etc).
All the "Hp Pavilion g6 series " [Pavilion g6-1201tx]Has the problem. Display Driver .-AMD Radeon HD 6470M
i download lates vertion from here :-
http://support.amd.com/us/gpudownload/windows/Pages/radeonmob_win7-64.aspx
But after install i got error message on Device manager.
Error Message:- "Windows has stopped this device because it has reported problems. (Code 43)"
my laptop Specification here:-
http://bizsupport1.austin.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c03061225&prodSeriesId...
Any suggestions?

Install the newest Windows 8 (64-bit) driver for your notebook only from the HP web support download section.
uninstall the drivers for both adapters and the Catalyst Control Center by running the softpaq and choosing uninstall all. Once you have done that run the installer again and (select install all) install the Catalyst Control Center and the drivers.
The switchable graphics capability makes your notebook require the drivers from HP to achieve the switchable graphics capability.
Don't forget to share your results with the forum community.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Help updating ATI graphics driver in bootcamp Windows 8.1 on iMac (Retina 5K, 27-inch) with 4 GHz Intel core i7, 16 GB 1600 MHz DDR3 and AMD Radeon R9 M295x 4096MB

Help updating ATI graphics driver in bootcamp Windows 8.1 on iMac (Retina 5K, 27-inch) with 4 GHz Intel core i7, 16 GB 1600 MHz DDR3 and AMD Radeon R9 M295x 4096MB

Of note there is a new AMD Catalyst Omega driver released earlier in the week that brings 5K resolution to AMD graphics cards. Here is the link (support.ad.com/en-us/download) to the AMD site. But none of these work with my iMac (Retina 5K, 27-inch, Late 2014), Windows 8 bootcamp.
Please advise.
Thanks in advace.

Windows 8.1 and AMD radeon HD 6700m switchable graphics on HP pavilion dv7

Hello all
First would like to give positive feedback because my former problem was solved here but this thing appears again.
I have HP pavilion dv 7
i7 -2670QM (2.20ghz)
(8 GB Ram)
Windows 8.1
So my problem is with the switchable graphic as it is stated in the subject.
I had windows 7 previously and I had no problems with switchable graphics-
When I bought licenced win 8 the problems started and are continuing in my 8.1 upgrade.
I tried several thing, from turning off switchable mode in BIOS, turn it off in win desktop, uninstalling drivers or blocking drivers and it still doesn't help
It's a shame that with a computer like this I can't play a bit better games that I was able to when I had win7.
The main problem is that when the game instals it checks your computer and tell you if it's ok or not-and everytime I get that I have intel HD3000 graphics. and not AMD radeon hd 6700m graphic card.
Can anybody tells me how to fix this thing? I don't have any problems in display adapter-all drivers are good to go, i have the latest amd catalyst software.
It would be a shame to buy win 8 if 7 was good and better working on this issue.
Thank you for help

Hello again GregaSlo,
It is good to hear from you again!
To prevent your system from crashing, and gain access to your fingerprint reader, I recommend performing a backup and recovery of your system's operating system. This can be done by following this document on Backing Up Your Files (Windows 7), as well as Performing an HP system recovery (Windows 7). This should help recover your system back to factory defaults.
If the issue persists, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
I hope this helps!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

AMD Radeon HP 7520G in Windows 8

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