AME Crashing at Startup wiht WatchFolder.dll
When starting my AME it crashes at Startup. Any idea on what I can do to resolve this?
I'm using Windows 7-64-bit. It was working well before.
Application: Adobe Media Encoder.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 00000000043D7899
Stack:
Faulting application name: Adobe Media Encoder.exe, version: 6.0.3.1, time stamp: 0x50575647
Faulting module name: WatchFolder.dll, version: 6.0.3.1, time stamp: 0x50574d09
Exception code: 0xc0000005
Fault offset: 0x0000000000007899
Faulting process id: 0x29a4
Faulting application start time: 0x01cf1592c92ac2b4
Faulting application path: C:\Program Files\Adobe\Adobe Media Encoder CS6\Adobe Media Encoder.exe
Faulting module path: C:\Program Files\Adobe\Adobe Media Encoder CS6\WatchFolder.dll
Report Id: 09c141a9-8186-11e3-8cd2-20cf30e2a453
Unfortunately that didn't work.
Here's what I tried:
1. CS6: Launch AME while holding Ctrl + Alt + Shift.
2. Got the dialog User Access Control dialog and accepted.
Results: Still crashes. Win 7 - 64-bit, CS6, AME 6.0.3.
Still getting the same error.
I'm willing to uninstall and reinstall, but I don't seem to see this ability for just Media Encoder.
Is there a way to manual reset, remove files, etc?
Is there a way to reset this in another program like Premiere Pro?
Thanks
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I just installed Audition and when I try to open it I receive an error message that it has stopped working and my options are to close the program or check online for a solution. I checked online and nothing came up. I checked my account and everything is up-to-date. I've uninstalled and reinstalled the app but it comes up with the same error code. Can someone please help me to figure this out?
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Hello all!
Media encoder suddenly started crashing on startup . I'm working on a Mac Pro with OS 10.9. Everything was working fine yesterday.
**edit** On first launch this morning, went to encode a ProRes422 HQ file for BluRay, but in the export settings window, the source settings stated that there was no video. The file played fine in QuickTime. I quit, tried to update. The update failed. I deleted and re-installed. Now AME crashes immediately on startup. Any help would be greatly appreciated!
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Process: Adobe Media Encoder CC [2672]
Path: /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/MacOS/Adobe Media Encoder CC
Identifier: com.adobe.ame.application
Version: 7.1.0.174 (7.1.0)
Code Type: X86-64 (Native)
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Responsible: Adobe Media Encoder CC [2672]
User ID: 501
Date/Time: 2013-11-14 13:01:21.781 -0800
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: 7865F7DF-5D62-99CC-E77B-5CB33788BDA7
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
terminating with uncaught exception of type dvacore::filesupport::dir_create_exception: $$$/dvacore/filesupport/DirCreate=The directory '@0' could not be created. Please check the parent directory protection or permission rights.
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8676b866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff82d8b35c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff82f6abba abort + 125
3 libc++abi.dylib 0x00007fff8c700141 abort_message + 257
4 libc++abi.dylib 0x00007fff8c725aa4 default_terminate_handler() + 240
5 libobjc.A.dylib 0x00007fff8ca9f322 _objc_terminate() + 124
6 libc++abi.dylib 0x00007fff8c7233e1 std::__terminate(void (*)()) + 8
7 libc++abi.dylib 0x00007fff8c722e6b __cxa_throw + 124
8 com.adobe.dvacore.framework 0x0000000100224bdd dvacore::filesupport::DirHelper::Create() + 813
9 com.adobe.dvaworkspace.framework 0x0000000104ed4c23 dvaworkspace::workspaceutils::GetWorkspaceDirs(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >&) + 115
10 com.adobe.ame.application 0x00000001000075de AME::app::AMEApp::InitWorkspaceManager() + 78
11 com.adobe.exo.framework 0x000000010507a748 exo::app::AppBase::Initialize(exo::app::AppInitArgs&) + 1000
12 com.adobe.ame.application 0x0000000100012998 AME::RunTheApp(exo::app::AppInitArgs&, std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > >&) + 1576
13 com.adobe.ame.application 0x0000000100054e08 main + 424
14 com.adobe.ame.application 0x0000000100002ff4 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8676c662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8cc4243d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8cc42152 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8676be6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff82d8bf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff82d8efb9 start_wqthread + 13I have tried the instructions listed at this page, but no luck- Media Encoder still crashes on startup.
Here is my log:
Process: Adobe Media Encoder CC [341]
Path: /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app/Contents/MacOS/Adobe Media Encoder CC
Identifier: com.adobe.ame.application
Version: 7.2.0.43 (7.2.0)
Code Type: X86-64 (Native)
Parent Process: launchd [244]
Responsible: Adobe Media Encoder CC [341]
User ID: 501
Date/Time: 2014-02-28 11:02:16.396 +1000
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: E8BEA6BA-86D8-3F01-25C2-C0589AC980B0
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff924a0292 __kill + 10
1 com.adobe.dvacore.framework 0x0000000100382fca (anonymous namespace)::SignalHandler(int, __siginfo*, void*) + 330
2 libsystem_platform.dylib 0x00007fff8dc4d5aa _sigtramp + 26
3 com.adobe.AMEFrontend.framework 0x0000000106044758 AME::Frontend::WatchUI::BuildRowsForOutputs(AME::Frontend::WatchUIItem*) + 280
4 com.adobe.dvacore.framework 0x000000010026234c boost::function0<void>::operator()() const + 28
5 com.adobe.dvacore.framework 0x0000000100260eef dvacore::threads::(anonymous namespace)::FunctionQueue::ExecuteOneFunction(boost::shared_ptr<dvacore::threads::(anonym ous namespace)::FunctionQueue>, bool) + 127
6 com.adobe.dvacore.framework 0x0000000100261984 boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<bool, bool (*)(boost::shared_ptr<dvacore::threads::(anonymous namespace)::FunctionQueue>, bool), boost::_bi::list2<boost::_bi::value<boost::shared_ptr<dvacore::threads::(anonymous namespace)::FunctionQueue> >, boost::_bi::value<bool> > >, void>::invoke(boost::detail::function::function_buffer&) + 52
7 com.adobe.dvacore.framework 0x000000010026234c boost::function0<void>::operator()() const + 28
8 com.adobe.dvacore.framework 0x0000000100261a32 dvacore::threads::(anonymous namespace)::RunLoopAdaptor::Execute(__CFRunLoopTimer*, void*) + 18
9 com.apple.CoreFoundation 0x00007fff892a4724 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
10 com.apple.CoreFoundation 0x00007fff892a425f __CFRunLoopDoTimer + 1151
11 com.apple.CoreFoundation 0x00007fff8931576a __CFRunLoopDoTimers + 298
12 com.apple.CoreFoundation 0x00007fff8925faa5 __CFRunLoopRun + 1525
13 com.apple.CoreFoundation 0x00007fff8925f275 CFRunLoopRunSpecific + 309
14 com.apple.HIToolbox 0x00007fff9569df0d RunCurrentEventLoopInMode + 226
15 com.apple.HIToolbox 0x00007fff9569dcb7 ReceiveNextEventCommon + 479
16 com.apple.HIToolbox 0x00007fff9569dabc _BlockUntilNextEventMatchingListInModeWithFilter + 65
17 com.apple.AppKit 0x00007fff9255d28e _DPSNextEvent + 1434
18 com.apple.AppKit 0x00007fff9255c8db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
19 com.apple.AppKit 0x00007fff925509cc -[NSApplication run] + 553
20 com.adobe.exo.framework 0x0000000105144058 exo::app::OS_AppBase::RunEventLoop() + 56
21 com.adobe.ame.application 0x0000000100014be7 AME::RunTheApp(exo::app::AppInitArgs&, std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > >&) + 4199
22 com.adobe.ame.application 0x0000000100056a38 main + 424
23 com.adobe.ame.application 0x0000000100003f74 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff924a1662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8bca043d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8bca0152 _dispatch_mgr_thread + 52
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Post relates to: Treo 650 (Sprint)There may be database corruption causing the issue. Click on the following link for the program called DbFixiT. This program has a trial version that you can download and install on your Palm OS device. The trial version will scan for database corruption and then report the corruption. You can then find the records causing the problem and fix them yourself or you can purchase the program and have it automatically fix the records.
http://www.pimlicosoftware.com/dbfixit.htm
Remove the address folder like you did so you can start up palm desktop. Sync DBfixit to the phone using quick install. Scan for db corruption on the device and Blobs in the calendar. After that is done, sync the Treo to the PC with the conduits set at handheld overwrites desktop. This will create a new "clean" address book on the PC and this should allow Palm desktop to open correctly.
For reference purposes, click on the following link for the support page for your device on the kb.palm.com webpage.
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I'm using CS5 on Lion on a Mac Pro. Every time I load AME it crashes on startup, giving the information listed below. Happens if I load it directly or by exporting from Premiere. Restarted my machine. Same thing happens from the Guest account. I've trashed the AME preferences file, erased all the media cache files, all my software is up to date--I can't think of anything else obvious it might be. Suggestions?
Process:
Adobe Media Encoder CS5 [787]
Path:
/Applications/Adobe Media Encoder CS5/Adobe Media Encoder CS5.app/Contents/MacOS/Adobe Media Encoder CS5
Identifier:
com.adobe.ame.application
Version:
5.0.1.0 (5.0.1)
Code Type:
X86-64 (Native)
Parent Process: launchd [312]
Date/Time:
2011-11-07 01:12:07.750 -0500
OS Version:
Mac OS X 10.7.2 (11C74)
Report Version: 9
Interval Since Last Report:
173276 sec
Crashes Since Last Report:
26
Per-App Interval Since Last Report: 377621 sec
Per-App Crashes Since Last Report: 14
Anonymous UUID:
1518ABF1-E43B-4916-B8AC-FC4A86649CA9
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
objc[787]: garbage collection is OFFNo worries. It's just that posting entire log files makes the thread virtually unreadable, which discourages folks from taking a look at your problem.
-Jeff -
Photoshop CS4 Crash on startup msvcr80.dll blamed as culprit
I have installed entire CS4 premium on a new workstation. Used Uberinstaller All applications seem to work fine, except for Photoshop which crashes on startup, while the blue splash screen is visible and it is running through it's list of things it is loading.
This only happens with a user level ( that is non-admin ) account, works perfectly with an admin account, or if I give the user level account elevated privileges.
Tried setting permissions on ..\Program Files\Adobe to change, all users, however it still fails.
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TimeTravellerMonitor the splash screen and tell us at which point it is exactly crashing. This might be just one specific plug-in/ extension, not the program itself. also monitor the process with Sysinternals' Process Explorer. Might be just some silly registry key it cannot access as well.
Mylenium -
Premiere Pro CC & AME CC crash on startup (after installing Encore CS6)
Hi guys,
Yesterday Premiere Pro CC was working correctly. I installed the Premiere Pro CS6 family, uninstalled Premiere Pro CS6 to preserve Encore CS6, and then arrived this morning to a machine that wouldn't run either Premiere Pro CC or Encore CS6.
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UPDATE #3: I've reinstalled all 23 CC apps and run the Adobe CC Cleaner. Still nothing.
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I can't find any other options close to a solution in the forums.
Some quick info --
Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i7, 3.5 GHz, 32 GB, SMC 2.15f2
Graphics: NVIDIA GeForce GTX 775M, NVIDIA GeForce GTX 775M, PCIe, 2048 MB
OS Version: Mac OS X 10.9.2 (13C64)
Please look into this ASAP. I have urgent client work that needs doing!
Thanks!
ChrisRead Bill Hunt on BSOD shutdowns http://forums.adobe.com/thread/772169
-win32k.sys BSOD http://forums.adobe.com/thread/1404938?tstart=0
-and an Encore fix http://forums.adobe.com/thread/1060443 -
Adobe Media Encoder CS4 crash on startup
Hello,
I've been using and troubleshooting with the help of Adobe forums for quite a few years now (thank you to everyone), but I don't recall actually ever posting anything, as of yet.
Problem: Adobe Media Encoder was working fine yesterday and today it continually crashes on startup. I have accessed it alone through Start menu and also tried exporting a sequence from Premiere Pro as well as After Effects. AME crashes every single time. I'm not sure what is going on. I cannot provide the specs as I'm on a work computer (which I think should be scrapped for junk) and it's a dodgy little machine. Anybody else having problems with AME CS4?
I've also attached two screen shots. It's of the splash screen when it crashes and the error report.
Thanks,
nkOk so here's what happened to me: AME gave me the error "AME stopped working" It was working just fine the day before. Here is a list in sequence of what I did to try to resolve this issue. Reboot program, reboot computer, moved the project to its own Terabyte hard drive to make sure I had enough room to create the temp folders it needed when AME exports, Uninstalled all of the CS4 create suite then reinstalled and downloaded the 834MB update file, Prayed really hard, search forums, Cried out to God, came across this thread but it didn't sound right that all I had to do was delete a one KB xml file. But I started down that path anyway. c:\Users\'your account'\appdata\roaming\adobe\Adobe Media Encoder\4.0\ is a file called 'Watch Folder Info.xml' Im running Windows 7 and I had to show hidden folders http://www.bleepingcomputer.com/tutorials/tutorial151.html once I could see the folders I had to take control of them. I thought I was the system admin but it didn't appear that way so I had to take ownership of the file http://www.howtogeek.com/howto/windows-vista/add-take-ownership-to-explorer-right-click-me nu-in-vista/ I finally got in and deleted the file and now it is working. It automatically created another watchfolder.xml but its still working. I think this is ridiculous that Adobe has this issue. It seems every 4 months or so PP has this huge issue that stops all my work. If wish I could find something more reliable but I have invested to many years into PP. I'm stuck.
Clover -
Deleting/moving the itunes library files (iTunes Music Library.xml and iTunes Library.itl) makes it work fine which leads me to believe it crashes when loading the playlist. But not always!
iTunes crashes on startup on my vista 32bit.
Even after I upgraded to 7.4.3.1 and reinstalled iTunes several times.
I've also tried reinstalling quicktime and selecting "Repair" to no avail.
Running it in XP2 compatibility mode doesn't help.
Disabling Aero doesn't help.
Whether or not my iPhone is plugged in or not seems to make no difference.
This is the error msg.
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 7.4.3.1
Application Timestamp: 46f9e539
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000005
Exception Offset: 00062613
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 1033
Additional Information 1: 3121
Additional Information 2: cd54b1815dd1a98f8c82cbbbae6b50f8
Additional Information 3: cfbc
Additional Information 4: 4370a065bc45e009ac3228b1173ce35aCrashes on windows xp pro sp2 as well.
A whole night wasted trying to trouble-shoot this bogus software.
Ipod touch returns to best-buy tomorrow.
Never to buy another apple product.
Love & Kisses. -
Firefox consistently crashes at startup
Firefox is consistently crashing at startup even in safe mode. Only Firefox is giving me problems, Internet Explorer and other programs works fine.
One of these two things usually happen:
The first is that it will slow the computer to a crawl and then Werfault will close the program. This usually happens when I first try Firefox after booting. Under Event Viewer it generates the following two Application errors:
Event 1000 - Faulting application firefox.exe, version 11.0.0.4454, time stamp 0x4f5ecc44, faulting module MSVCR80.dll, version 8.0.50727.6195, time stamp 0x4dcddbf3, exception code 0xc0000006, fault offset 0x0003a7f7, process id 0x1674, application start time 0x01cd092f8d05a15e.
Event 1005 - Windows cannot access the file C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\msvcr80.dll for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Firefox because of this error.
Program: Firefox
File: C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\msvcr80.dll
Additional Data
Error value: C000009C
Disk type: 3
The second thing that consistently happens not long after the above is if I try Firefox it will instead generate the crash reporter and show this:
AdapterDeviceID: 03d0
AdapterVendorID: 10de
AvailableVirtualMemory: 1925783552
BuildID: 20120312181643
CrashTime: 1332533354
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1332406199
Notes: AdapterVendorID: 10de, AdapterDeviceID: 03d0, AdapterSubsysID: 26011019, AdapterDriverVersion: 8.17.12.9610
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 46
StartupTime: 1332533335
SystemMemoryUsePercentage: 37
Theme: classic/1.0
Throttleable: 1
TotalVirtualMemory: 2147352576
URL:
Vendor: Mozilla
Version: 11.0
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 :
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP TCPv6 Service Provider : 2 : 1 :
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP UDPv6 Service Provider : 2 : 2 :
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{7225B89C-C910-42F1-A560-D0EFB0E774C1}] SEQPACKET 2 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{7225B89C-C910-42F1-A560-D0EFB0E774C1}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{6C37D96C-24E1-44E9-84A0-EE7289C6B494}] SEQPACKET 1 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{6C37D96C-24E1-44E9-84A0-EE7289C6B494}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{B36F64DF-9B03-498F-847F-B44147E80314}] SEQPACKET 0 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{B36F64DF-9B03-498F-847F-B44147E80314}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{7225B89C-C910-42F1-A560-D0EFB0E774C1}] SEQPACKET 3 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{7225B89C-C910-42F1-A560-D0EFB0E774C1}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
Oddly enough, if I screw with it long enough it may start to work and when it does it will start up and work fine from then on until I shut down my PC. Once it's boot up again, the consistent crashing returns.
I've searched Google and have tried everything to no avail. I've done clean installs of Firefox, system restore, chkdsk for both system files and bad blocks, registry cleaner, uninstalling all versions of Visual Runtime C++, full scan for malware/virus, etc. and nothing has worked. Help please.That can be a problem with accessing the secmod.db file in the profile folder.
Rename secmod.db (secmod.db.old) in the Firefox Profile Folder in case there is a problem with the file.
You can use this button to go to the Firefox profile folder:
*Help > Troubleshooting Information > Profile Directory: Open Containing Folder
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox -
LabVIEW 2009 crashes at startup with the presence of a certain CRT version on the system
When installing our LabVIEW integration package on a system running
LabVIEW 2009 LabVIEW will crash at startup afterwards. Using 'dependency
walker' reveals, that 'nicont.dll' causes this crash because of a
side-by-side configuration problem. After some debugging I found out
that on this particular system installing a certain version of the
Microsoft CRT will stop LabVIEW from functioning. My fix now is to
recompile our code with a newer version of VS. I now ship a VS9 version
of the runtime and everything is working as expected.
However
I guess the real problem lies within the LabVIEW installer. I guess a
needed version of the CRT is not installed by LabVIEW. It still works
because due to some policy files on the machine it gots defaulted to a
compatible version at startup. However when I install the following 2
merge modules on the target system LabVIEW does no longer work:
Microsoft_VC80_CRT_x86.msm (file version inside: 8.0.50727.762)
policy_8_0_Microsoft_VC80_CRT_x86.msm (file version inside: 8.0.50727.4053)
Renaming
the *.policy file in the SxS dir on the target system gets LabVIEW back
to run, but of course other SW needing this file does not run then
I was using XP, 32 bit SP 3
I can provide additional information if needed. Is this a known problem? Is there a fixed version of LabVIEW already?
Message Edited by anotherStefan on 02-05-2010 05:44 AMSure! I tried to attach the installer causing the problem to this message.
However I failed miserably(BAD GATEWAY from the upstream server). Where can I upload the installer to or what do I need to do?
It will install some other stuff as well (A bunch of VIs, a DLL and an
OCX(this needs the CRT I have trouble with)and the CRT and MFC runtimes I
mentioned. An updated version of the installer can be obtain here(however it does no longer show the issue):
http://www.matrix-vision.com/functions/count.php?url=products/hardware/family/SC/mvBlueFOX/LabVIEW_a...
The only difference between the two packages is, that the OCX in the
attached file has been build using VS2005SP1 and in the package the link
points to I did use VS2008. Apart from that I changed the 2 merge
modules from Microsoft (CRT and MFC) -
Lync 2013 crashes on startup in Windows 8.1 on Dell latitude E6520 machines
Lync 2013 crashes on startup in Windows 8.1 on Dell latitude E6520 machines. Every E6520 with windows 8.1.
Error message is:
Log Name: Application
Source: Application Error
Date: 4/15/2014 3:54:06 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: ***
Description:
Faulting application name: lync.exe, version: 15.0.4420.1017, time stamp: 0x5067326f
Faulting module name: igdumd32.dll_unloaded, version: 9.17.10.3517, time stamp: 0x532b0b5b
Exception code: 0xc0000005
Fault offset: 0x00001040
Faulting process id: 0x10a0
Faulting application start time: 0x01cf58ecd02118cc
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
Faulting module path: igdumd32.dll
Report Id: 14b4ce16-c4e0-11e3-8255-8c705a44a074
Faulting package full name:
Faulting package-relative application ID:
Video driver in the image was originally out of date, changed the driver to the latest and greatest available straight from Intel for the Intel HD 3000 graphics card and this error still appears. Driver 9.17.10.3517 exceeds the minimum requirement
for Lync 2013. The faulting module is related to the graphics driver, but reinstalling does nothing, uninstalling and then reinstalling does nothing, it cannot further be upgraded. This same error affects all the Dell latitude e6520's. It
also only occurs in Windows 8.1. The windows 7 image using the exact same driver version (both the outdated driver and latest driver) works just fine with Lync 2013.
Running Lync with administrative permissions does nothing, disabling hardware acceleration did nothing. None of our laptops come with the bluetooth adapter, and also updated all other drivers such as chipset and soundcard. Error occurs on the
RTM version of Lync, and Lync with SP1 fully updated. The rest of Office 2013 works fine. I am currently at a loss here short of telling the help desk to not image E6520's with Windows 8.1 because Lync 2013 doesn't work on it. But there has
to be a reason for it. Calling out for some suggestions here.
Thanks!We also have the same issue with Dell E6420 running Windows 8.1. Lync application does not respond after start-up. Did you try looking for the error file under
C:\users\username\appdata\local\Microsoft\Windows\WER\Reportarchive
it should create file like AppHang_lync.exe_some numbers. search for the latest one.
Interesting, I don't have any 6420's handy but figured the issue would exist on those also. I looked up the location you mention and see many crash logs for Lync. Not really sure what the error is, just says it stopped working.
Version=1
EventType=BEX
EventTime=130420688460358806
ReportType=2
Consent=1
UploadTime=130420688461296414
ReportIdentifier=14b4ce17-c4e0-11e3-8255-8c705a44a074
IntegratorReportIdentifier=14b4ce16-c4e0-11e3-8255-8c705a44a074
WOW64=1
Response.BucketId=3a18275b4e359a3d32b33b327b07846b
Response.BucketTable=5
Response.LegacyBucketId=81648064370
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=lync.exe
Sig[1].Name=Application Version
Sig[1].Value=15.0.4420.1017
Sig[2].Name=Application Timestamp
Sig[2].Value=5067326f
Sig[3].Name=Fault Module Name
Sig[3].Value=igdumd32.dll_unloaded
Sig[4].Name=Fault Module Version
Sig[4].Value=9.17.10.3517
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=532b0b5b
Sig[6].Name=Exception Offset
Sig[6].Value=00001040
Sig[7].Name=Exception Code
Sig[7].Value=c0000005
Sig[8].Name=Exception Data
Sig[8].Value=00000008
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.3.9600.2.0.0.256.4
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
UI[2]=C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
UI[3]=Microsoft Lync has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
LoadedModule[1]=C:\windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\windows\SYSTEM32\KERNEL32.DLL
LoadedModule[3]=C:\windows\SYSTEM32\KERNELBASE.dll
LoadedModule[4]=C:\windows\system32\apphelp.dll
LoadedModule[5]=C:\windows\SYSTEM32\ADVAPI32.dll
LoadedModule[6]=C:\windows\SYSTEM32\ole32.dll
LoadedModule[7]=C:\windows\SYSTEM32\OLEAUT32.dll
LoadedModule[8]=C:\windows\SYSTEM32\MSVCR100.dll
LoadedModule[9]=C:\Program Files (x86)\Microsoft Office\Office15\LyncModelProxy.dll
LoadedModule[10]=C:\Program Files (x86)\Microsoft Office\Office15\LyncDesktopViewModel.dll
LoadedModule[11]=C:\Program Files (x86)\Microsoft Office\Office15\PropertyModel.dll
LoadedModule[12]=C:\Program Files (x86)\Microsoft Office\Office15\PropertyModelProxy.dll
LoadedModule[13]=C:\Program Files (x86)\Microsoft Office\Office15\RtmMvrAs.dll
LoadedModule[14]=C:\windows\SYSTEM32\MSVCP100.dll
LoadedModule[15]=C:\windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.9600.16384_none_dadf89385bc5c7d7\gdiplus.dll
LoadedModule[16]=C:\windows\SYSTEM32\IMM32.dll
LoadedModule[17]=C:\windows\SYSTEM32\MSIMG32.dll
LoadedModule[18]=C:\windows\SYSTEM32\DWrite.dll
LoadedModule[19]=C:\windows\SYSTEM32\msvcrt.dll
LoadedModule[20]=C:\windows\SYSTEM32\sechost.dll
LoadedModule[21]=C:\windows\SYSTEM32\RPCRT4.dll
LoadedModule[22]=C:\windows\SYSTEM32\combase.dll
LoadedModule[23]=C:\windows\SYSTEM32\GDI32.dll
LoadedModule[24]=C:\windows\SYSTEM32\USER32.dll
LoadedModule[25]=C:\windows\SYSTEM32\MSVCR110.dll
LoadedModule[26]=C:\Program Files (x86)\Microsoft Office\Office15\RtmPal.dll
LoadedModule[27]=C:\Program Files (x86)\Microsoft Office\Office15\RtmCodecs.dll
LoadedModule[28]=C:\windows\SYSTEM32\dxva2.dll
LoadedModule[29]=C:\windows\SYSTEM32\d3d9.dll
LoadedModule[30]=C:\windows\SYSTEM32\d3d11.dll
LoadedModule[31]=C:\windows\SYSTEM32\MSCTF.dll
LoadedModule[32]=C:\windows\SYSTEM32\SspiCli.dll
LoadedModule[33]=C:\windows\SYSTEM32\WINMM.dll
LoadedModule[34]=C:\windows\SYSTEM32\WS2_32.dll
LoadedModule[35]=C:\windows\SYSTEM32\PSAPI.DLL
LoadedModule[36]=C:\windows\SYSTEM32\POWRPROF.dll
LoadedModule[37]=C:\windows\SYSTEM32\pdh.dll
LoadedModule[38]=C:\windows\SYSTEM32\MSVCP110.dll
LoadedModule[39]=C:\windows\SYSTEM32\IPHLPAPI.DLL
LoadedModule[40]=C:\Program Files (x86)\Microsoft Office\Office15\dbghelp.dll
LoadedModule[41]=C:\windows\SYSTEM32\bcrypt.dll
LoadedModule[42]=C:\windows\SYSTEM32\SETUPAPI.dll
LoadedModule[43]=C:\windows\SYSTEM32\WTSAPI32.dll
LoadedModule[44]=C:\windows\SYSTEM32\PROPSYS.dll
LoadedModule[45]=C:\windows\SYSTEM32\VERSION.dll
LoadedModule[46]=C:\windows\SYSTEM32\dwmapi.dll
LoadedModule[47]=C:\windows\SYSTEM32\dxgi.dll
LoadedModule[48]=C:\windows\SYSTEM32\CRYPTBASE.dll
LoadedModule[49]=C:\windows\SYSTEM32\WINMMBASE.dll
LoadedModule[50]=C:\windows\SYSTEM32\NSI.dll
LoadedModule[51]=C:\windows\SYSTEM32\WINNSI.DLL
LoadedModule[52]=C:\windows\SYSTEM32\CFGMGR32.dll
LoadedModule[53]=C:\windows\SYSTEM32\bcryptPrimitives.dll
LoadedModule[54]=C:\windows\SYSTEM32\DEVOBJ.dll
LoadedModule[55]=C:\windows\SYSTEM32\nvinit.dll
LoadedModule[56]=C:\PROGRA~2\Sophos\SOPHOS~1\SOPHOS~1.DLL
LoadedModule[57]=C:\Program Files (x86)\Common Files\Microsoft Shared\Office15\mso.dll
LoadedModule[58]=C:\windows\SYSTEM32\d2d1.dll
LoadedModule[59]=C:\windows\system32\uxtheme.dll
LoadedModule[60]=C:\windows\SYSTEM32\WINSTA.dll
LoadedModule[61]=C:\windows\SYSTEM32\SHELL32.dll
LoadedModule[62]=C:\windows\SYSTEM32\SHLWAPI.dll
LoadedModule[63]=C:\windows\SYSTEM32\shcore.dll
LoadedModule[64]=C:\windows\SYSTEM32\kernel.appcore.dll
LoadedModule[65]=C:\Program Files (x86)\Microsoft Office\Office15\Uc.dll
LoadedModule[66]=C:\Program Files (x86)\Microsoft Office\Office15\RtmMvrCs.dll
LoadedModule[67]=C:\windows\SYSTEM32\WINSPOOL.DRV
LoadedModule[68]=C:\windows\SYSTEM32\HID.DLL
LoadedModule[69]=C:\windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.16384_none_a9f4965301334e09\Comctl32.dll
LoadedModule[70]=C:\windows\SYSTEM32\msi.dll
LoadedModule[71]=C:\Program Files (x86)\Microsoft Office\Office15\1033\lyncDesktopResources.dll
LoadedModule[72]=C:\windows\SYSTEM32\DavClnt.DLL
LoadedModule[73]=C:\windows\SYSTEM32\DAVHLPR.dll
LoadedModule[74]=C:\windows\SYSTEM32\d3d10_1.dll
LoadedModule[75]=C:\windows\SYSTEM32\d3d10_1core.dll
LoadedModule[76]=C:\windows\SYSTEM32\D3D10Warp.dll
LoadedModule[77]=C:\windows\SYSTEM32\sppc.dll
LoadedModule[78]=C:\windows\SYSTEM32\Secur32.dll
LoadedModule[79]=C:\windows\SYSTEM32\clbcatq.dll
LoadedModule[80]=C:\Program Files (x86)\Microsoft Office\Office15\UccApi.dll
LoadedModule[81]=C:\Program Files (x86)\Microsoft Office\Office15\Win32MsgQueue.dll
LoadedModule[82]=C:\windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.9600.16384_none_7c55c866aa0c3ff0\Comctl32.dll
LoadedModule[83]=C:\Program Files (x86)\Microsoft Office\Office15\1033\ocapires.dll
LoadedModule[84]=C:\Program Files (x86)\Microsoft Office\Office15\Psom.dll
LoadedModule[85]=C:\Windows\SYSTEM32\msxml6.dll
LoadedModule[86]=C:\Program Files (x86)\Microsoft Office\Office15\OcImport.DLL
LoadedModule[87]=C:\Program Files (x86)\Microsoft Office\Office15\ocrec.dll
LoadedModule[88]=C:\windows\system32\mlang.dll
LoadedModule[89]=C:\windows\SYSTEM32\usp10.dll
LoadedModule[90]=C:\windows\system32\windowscodecs.dll
LoadedModule[91]=C:\Program Files (x86)\Microsoft Office\Office15\RtmMediaManager.dll
LoadedModule[92]=C:\windows\SYSTEM32\AVRT.DLL
LoadedModule[93]=C:\Program Files (x86)\Microsoft Office\Office15\AppSharingMediaProvider.dll
LoadedModule[94]=C:\Program Files (x86)\Microsoft Office\Office15\RTMPLTFM.dll
LoadedModule[95]=C:\windows\SYSTEM32\WINTRUST.dll
LoadedModule[96]=C:\windows\SYSTEM32\CRYPT32.dll
LoadedModule[97]=C:\windows\SYSTEM32\MSASN1.dll
LoadedModule[98]=C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp.dll
LoadedModule[99]=C:\windows\system32\mswsock.dll
LoadedModule[100]=C:\windows\SYSTEM32\dhcpcsvc6.DLL
LoadedModule[101]=C:\windows\SYSTEM32\dhcpcsvc.DLL
LoadedModule[102]=C:\windows\SYSTEM32\wlanapi.dll
LoadedModule[103]=C:\windows\System32\MMDevApi.dll
LoadedModule[104]=C:\windows\SYSTEM32\MFPlat.dll
LoadedModule[105]=C:\windows\SYSTEM32\RTWorkQ.DLL
LoadedModule[106]=C:\Program Files (x86)\Intel\Media SDK\mfx_mft_h264ve_32.dll
LoadedModule[107]=C:\windows\SYSTEM32\EVR.dll
LoadedModule[108]=C:\windows\system32\NV\nvumdshim.dll
LoadedModule[109]=C:\windows\system32\nvd3dum.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=BEX
AppName=Microsoft Lync
AppPath=C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
ApplicationIdentity=00000000000000000000000000000000 -
Lync 2013 RTM client crashing on startup in Windows 8 RTM
Lync 2013 client crashes during startup with the following event:
Faulting application name: lync.exe, version: 15.0.4420.1017, time stamp: 0x5067326f
Faulting module name: KERNELBASE.dll, version: 6.2.9200.16384, time stamp: 0x5010ac2f
Exception code: 0xe06d7363
Fault offset: 0x00014b32
Faulting process id: 0x15bc
Faulting application start time: 0x01cdc372c8b81886
Faulting application path: C:\Program Files (x86)\Office 2013\Office15\lync.exe
Faulting module path: C:\Windows\SYSTEM32\KERNELBASE.dll
Report Id: 06d225ad-2f66-11e2-be7f-000ffedc7546
I'm running Windows 8 64-bit, but Office 32-bit for compatibility reasons. Office 2010 and Lync 2010 worked beautifully. Other Office 2013 applications work fine. Lync 2010 client works fine as well. Only see this problem with Lync 2013.
Any ideas how to troubleshoot or correct?Hi,
Have you tried to remove Lync 2010 client and test it again?
How about the other machines? Please also log on the problem machine with another account and test it.
Please try to disable any local antivirus software to see if that fixes the issue.
Please remove Silverlight and reinstall it:
http://www.microsoft.com/silverlight/
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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Posting to multiple COCG accounts
Guys, Would appreciate if anyone like to share some knowledge on this point. the case and requirement is as follow: *1ST PART OF THIS REQUIREMENT* Multiple Cost of Sales accounts When goods issue is posted for a Sales Order delivery, the COGS account