AME CS4 only has two export options

I only have H.264 and FLV/F4V as export options for my install of AME CS4. This is on a Windows XP SP3 system. All patches/updates are installed. Anyone else run into this?

Holey MOLEY! There was 32Gb in there. The precise instructions you offered, zjimbo, didn't help on their own but I went looking for the folder where the cashe files are kept and deleted the lot then tried rendering again.
It still counts up ... where does it get the number from?!? ... anyway, now Media Encoder won't encode at all - it freezes at the "Loading "....."" stage. Going back to the oiginal problem - do you think this will solve the output failure for me?

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