AME error: WinFile.cpp-754

I updated Adobe Media Encoder to version 4.1.0.107 - it worked fine in the past.
But I now get this error message when starting to convert a clip: [../../Src/Win/WinFile.cpp-754]
It doesn't matter which settings I use. It also doesn't matter which codec was used for the source clip.
Any ideas?

OK!
Well I called Adobe support yesterday afternoon... that's a bit of a journey in and unto itself! The first call I ended up transferred to Brazil tech support...
Second call fared much better. I ended up speaking with a nice woman there that genuinely cared about my problem and took me through a few different possible causes.
Right off the bat I will say, in my case at the very least, it wasn't Adobe's fault.
I installed the K-Lite codec pack (http://www.filehippo.com/download_klite_codec_pack/) which is a collection of probably a hundred different audio and video codecs... I was a little sketched out about this initially, since it is really an illegal collection of various companies IP, such as macrovision, DIVX and the like. But, it was Adobe's suggestion, so I thought it was worth a try. And you get a chance to set a Windows restore point before the installation, so I suggest when given the option to do that you check that box during the install.
Lo and behold, during the installation of K-Lite, it does a registry check for codecs... turns out I had an issue with the Motion JPEG codec in my Windows registry, it offered to fix it for me, and I did... Bang! Off to the races. I haven't tested AME a whole bunch today, just enough to get my work done, but I will do more investigation later. It is currently working like a charm.
The things I listed in my initial message (Nero, deleting project files, removing prefs) are all good ideas, but the one thing that worked for me was the K-Lite codec pack. Go figure.
Thank you to the lady at Adobe tech support, whose name I can't remember, but whose tips were invaluable. I hope this helps some of you out there with this problem!
Now... the only blame I can attach to Adobe... are those F'n error messages! God damn! They need someone to translate that crap into English, or at least engrish... Winfile cpp 754? What the hell is that? Tell me there is an issue with my windows registry, at the very least... point me in the right direction Adobe so you don't have to put your tech support people (and perhaps more importantly, your CUSTOMERS) through such a nightmare!!
Message was edited by: mpm902

Similar Messages

Adobe Media Encoder CS4 Error: WinFile.cpp-754

When encoding video from one format to another (no matter what is source and what is result file format) I have an error after some time or in the begining of the process. "Adobe Media Encoder has encountered an error ..\..\Src\Win\WinFile.cpp-754"
Version of Encoder is 4.2.0.006 (updated).
I can't encode any files. What is the problem?

Any update on this?
I get WinFile.cpp-754 on CS4 and WinFile.cpp-785 on CS5 trying to encode the same AVI file.
I'm trying to load a 59.94 fps AVI file into PremierPro CS4 and need to convert it to something else (correct?)

Src/Win/WinFile.cpp-754" error

I’m using PPRO in Production Premium CS4.
I’m getting the “Src/Win/WinFile.cpp-754” error” when I AME starts or shortly after it starts. System worked fine since I installed the CS4 upgrade 4 months ago but today a project is due and this happens.
My system: Dell Precision 690, 3Ghz Xeon processor, 4 GB ram, Internal HDs (1) 300 and (1) 400 GB, External HDs (2) 1 TB.
I’ve read and searched the forums and now I’m frustrated and in need of some help. Has anyone found definitive solution to this “Src/Win/WinFile.cpp-754” problem?
Thanks,
Tony

Hi,
I searched the internet with that error mssg and it seems a lot of them have to do with video card drivers. There was some information about matrox drivers and that problem on the internet...
Also some 'Axio' card driver problems related to that error message...
Have you recently updated your video card drivers ?
Rod

Adobe Media Encoder (CS5) has encountered an error (WinFile.cpp-759)

I have a 714 MB Xvid file that I want to split into smaller pieces. I have gone successfully through a similar process earlier with a larger Xvid file using the same version of Adobe Media Encoder (CS5). It appears that no matter which output video format I choose, the process crashes with the following error message shown in a new pop-up dialog:
"Adobe Media Encoder has encountered an error. [..\..\Src\Win\WinFile.cpp-759].
(Even the source program file line number 759 in the above error message is always the same, regardless of my chosen output file format.)
The only option available from this point onwards is the "Continue" button. When I click Continue the program terminates with the Windows program crash message "Adobe Media Encoder CS5 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. <Debug> / <Close program>"
My search for other similar problem reports revealed that some user(s) has/have experienced a very similar problem in CS4, but the source line number was slightly different in CS4. Both problems are probably caused by the same error in Adobe's software. The small difference in source line numbers is probably due to some (minor) and probably unrelated changes to this C++ source module (WinFile.cpp).
It might of course be the case that this particular input video file has some rare encoding or other embedded problem. However, the fact that I can view the video without problems using Windows Media Player does not support this theory.
Apart from this message board I could not find any other avenue to report this bug to Adobe (without paying for support - which I am obviously not going to do as this is clearly a programming bug in the software). Hopefully some Adobe developer responsible for Media Encoder maintenance will read this forum from time to time and would subsequently inspect the source module for any obvious defects. I could supply the source video file with which this problem can be reproduced at will.
Regards
Jouni Juntunen

CS4 Adobe Media Encoder & FMLE are two different softwares - you can post your query here:http://forums.adobe.com/community/ame

Bug report: Adobe Media Encoder (CS5) has encountered an error (WinFile.cpp-759)

I have a 714 MB Xvid file that I want to split into smaller pieces. I have gone successfully through a similar process earlier with a larger Xvid file using the same version of Adobe Media Encoder (CS5). It appears that no matter which output video format I choose, the process crashes with the following error message shown in a new pop-up dialog:
"Adobe Media Encoder has encountered an error. [..\..\Src\Win\WinFile.cpp-759].
(Even the source program file line number 759 in the above error message is always the same, regardless of my chosen output file format.)
The only option available from this point onwards is the "Continue" button. When I click Continue the program terminates with the Windows program crash message "Adobe Media Encoder CS5 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. <Debug> / <Close program>"
My search for other similar problem reports revealed that some user(s) has/have experienced a very similar problem in CS4, but the source line number was slightly different in CS4. Both problems are probably caused by the same error in Adobe's software. The small difference in source line numbers is probably due to some (minor) and probably unrelated changes to this C++ source module (WinFile.cpp).
It might of course be the case that this particular input video file has some rare encoding or other embedded problem. However, the fact that I can view the video without problems using Windows Media Player does not support this theory.
Apart from this message board I could not find any other avenue to report this bug to Adobe (without paying for support - which I am obviously not going to do as this is clearly a programming bug in the software). Hopefully some Adobe developer responsible for Media Encoder maintenance will read this forum from time to time and would subsequently inspect the source module for any obvious defects. I could supply the source video file with which this problem can be reproduced at will.
Regards
Jouni Juntunen

OK, I've reported the bug in the linked location. However, I had to use "Creative Suite" as the application, because "Adobe Media Encoder" was not an available option.
Jouni Juntunen

Adobe Media Encoder has encountered an error WinFile.cpp-785

Hello,
I am trying to convert videos to mp4 (h264) for my ipad.
27 tv shows from a DVD rip, all the exact same codecs, frame size, sample rate, fps, just varying a little in duration (and of course then, size 358mb-360mb).
At the time there was no iOS, so used xvid for good file size. Now I must update them all.
6 videos did convert, all 21 others failed with the error message in title.
There is no pattern in the 6 that worked and the 21 that failed, order they ran, file size, file name size, anything.
The encoding fails at different times as well, 1 minute, 4 minutes, but usually quickly
Source videos all have:
XViD MPEG-4 Codec 512x384 25fps
MPEG audio mpga 128kb/s 48khz
Destination files are:
H.264
NTSC, 512x384 24fps Progressive
AAC, 192kbps 48kHz, Stereo
VBR, 1 Pass, Target 1.58, Max 5.11Mbps
I do see that the audio is encoding higher than source, but why wouldn't all videos fail?
Will try to lower the audio and see if that helps any.
I did try the lower audio setting, and still failed with 785.
Second, on a failure, is there anyway to have AME continue on an error instead of wait for me to press continue?
Message was edited by: mubhcaeb78

I am having the same problem. I am trying to convert some .avi video because I cannot use it likethis with Final Cut Pro, After Effects nor Premiere Pro, so when I go to convert it using the .264 codec i get this error. Any help?

Adobe Media Encoder error when encoding: winfile.cpp-759

Mods: Please move this to the appropriate thread wasn't sure to move it to Premiere or Flash
I receive this error when trying to encode AVI to H.264 using Adobe Media Encoder CS5 (64bit):
When searching through the forums, several suggestions for CS4 and current releases that I have tried are:
clearing the media cache through AME, and the folder location in %APPDATA%\Adobe\Common\
installing K-Lite Codec pack
changing the media cache files folder to a separate disk entirely
updating to the latest version (at the time of post ver 5.0.1.0)
uninstalling and re-installing AME (as an error might have occurred during updates)
verifying that the CPU has SSE support and is enabled
I expanded my search to google which gave similar errors (winfile.cpp-754, winfile.cpp-758, etc.) and a few responses were uninstalling any Nero products (don't have any burning programs on this computer - unless you count Windows)
The system that I have is:
MS Windows 7 64-bit
Intel Core 2 Quad Q6600 @ 2.40GHz
2x 1.0GB Dual-Channel DDR2 @ 800MHz
512MB GeForce 9600 GHz
2x 250GB HDD Mirrored
External USB 500GB HDD
Any ideas as to what the cause of this is?
LK.

The information about installing codecs packs is true. It usually does more damage to your codecs already present with software already installed on your computer, and the registry settings even after removing it. That is why it is in good practice to do full image back ups monthy, saving the latest 3 for when I utilize last resort methods such as codec packs.
Adobe CS5 software has been working fine on my computer ever since its installation July. I forgot to mention that I have successfully used Premiere Pro CS5 for editing a dozen files ranging from SD small res to HD 1080i. This also includes just using AME CS5 itself for transcoding files for supported playback on different devices. I notice a greater difference in speed when using a more up to date machine that uses a GTX 285 card for GPU playback - a lot faster and smoother.
I have a 2nd, slightly older computer, that houses an extra drive I put in there to use as a scratch disk. I occasionally add that disk to the computer that has CS5 currently installed as a scratch disk for editing video. The external USB drive is used to store the final product and my backups.
This error has only come up 1 time out of the 49 files I have encoded that usually run 10 minutes to 1.5 hours. I had 9 AVI files in the encoding queue and it always stopped at this 1 particular file. I skipped the file and encoded the rest successfully, but I want to know why it causes an error in AME because this has never happened before. I have even used it on a more up-to-date machine spec wise, thinking that there is a 1% possibility that it doesn't like my computer. The same error was produced. The 9 files that I did encode are roughly the same video and audio format - just this one is the error.
I gave the file to my friend who was supposed to analyze before I got home - I usually assist them in PC problems and built his better-than-mine PC.
Any other suggestions for this error and/or a solution?
Lk

Error message [..\..\Src\Win\WinFile.cpp-758]

i tried to encode AVI video file with media encoder CS5 to MPEG2
and after it seemed the encoding was done i got this message?
[..\..\Src\Win\WinFile.cpp-758]
can enyone help me with this?

I had the same problem with recently updated Encore (5.01.) Tried shortening & simplifying file names with no luck either. I tried half a dozen things that sometimes work (e.g., refreshing source material, restarting Prmier Pro project from scratch) because of an error I overlooked. Nothing worked. Then, much by accident, I looked at the Media Cache. I had recently shifted the Media Cache to a new 3 TB hard drive that wasn't being used very heavily, figuring I had a lifetime supply of space. Wrong. It was completely filled up, mostly with the Media Cache. I cleared the Media Cache [Edit > Preferences > Media...] and BINGO! The project rendered cleanly.
Hope this helps.
Adobe needs to address this issue. The best solution would be to automatically clear out the cache materials associated with a perticular project whenever the project drops off the radar. A minimal solution that should be quick and easy to implement would be to monitor the empty space on the scratch disk and flash a pop-up warning when it was getting too full.
Addendum, 10 May 2012:
This one has left me thoroughly confused. Just ran a similar set of files through Encore, cleared the cache first, then good ole 758 again. It took several attempts, but finally it went through. Then I discovered I had forgotten to set something minor in the navigation and had to re-do it. Three tries later, it worked. Phase of the moon, I suppose.
This is not the first time this has happened - it happens occasionally with other similar files. I have had my best success running Encore when I let it run alone. It doesn't seem to time share very well with other programs, which is inconvenient because I like to work with Premiere and Photoshop getting the next project ready to go while Encore is processing the current one. Encore needs a batch queue like the one Premiere uses so I could prep the projects in Premiere/Photoshop during the day and then let the Encore queue run overnight. The queue would have to be configured so that if one project failed it would set it aside and move on to the next one.
Another problem Encore has is hanging temporarily. It doesn't die but just quits responding for a short time. It took me a while to discover that Encore was running but just not responsive to the operating system. I'm a little surprised because I have a fairly fast AMD 6 core chip and lots of RAM (or so I thought) at 16 GB. The gadgets and Resource Monitor tell me that the six cores are frequently using over 90% of the available combines cpu cycles and occasionally most of the available RAM.
I put in a 256 GB solid state drive, divided between the o/s and installed programs, leaveing about 120 GB for the files I was processing. The idea was that everything would be moving strictly in solid state. Maybe that speeded the system up too much. Putting in a 120 GB SSD sure made an 8-year old XP box scream though.
I am looking forward to getting CS6 in the next few weeks - I hope they have these bugs sorted out by then. From what I have seen in the forums, similar WinFile.cpp problems have been in existence since CS4 at least.
Message was edited by: Retired Spook

[..\..\Src\Win\WinFile.ccp-754] Error In Media Encoder CS4!

======================================
Adobe Media Encoder has encountered an error.
[..\..\Src\Win\WinFile.ccp-754]
======================================
I have paid a small fortune to get the Masters Collection CS4, and after a few months of using it, I get this error for no reason!
It happens everytime I try to encode files in Adobe MEdia Encoder CS4 (Fully Updated) like music, home videos ect to different formats so I can share them with family.
My system: HP Pavilion DV9700 500GB HDD, 512Mb NVideo Geforce, 4Gb DDR2 RAM, Vista Ultimate x64.
Any help would be greatly appreciated!
Thanks
Justin

I get this error for no reason!
You are wrong. There is a reason. What the reason is, is hard to discern due to lack of information. Look at this link closely, read the included link to the WIKI and reply to the 16 questions asked at the end of the article if you have not yet found the solution with all the steps outlined: Some suggestions

Exporting AVI clips (error: "[\Src\Win\WinFile.cpp-759]" after 4 %)

The following problem:
I have 2 adobe premiere project. both have the same film and film length but different video codecs.
1. project (low quality video codecs (mpeg4)
export works fine
2. project (high quality video codecs (avi)
export stops every time after 4% with the following error notice:
"Premiere Pro has encountered an error.
[..\..\Src\Win\WinFile.cpp-759]"
or if I want export the project with other codecs, eg H.264 then Adobe premiere freezes and I can close Adobe Premiere then.
Premiere memory settings (valid for both premiere projects):
Installed RAM: 3,7 GB
RAM reserved for other applications: 1,5 GB
Ram available for Adobe: 2,2 GB
Optimize rendering for: "Memory"
computer details:
system type: 64 Bit
installed RAM: 3,75 GB
processor: AMD Athlon, 2 x4 635 processor 2.90 GHz
graphics card: ATI Radeon HD4200
windows edition: 7
How can I solve the problem, so that I can export my whole project in AVI codecs without freezing problems or error problems?
Is it a hardware or software problem?
Thanks in advance for your help

Work through all of the steps (ideas) listed at http://ppro.wikia.com/wiki/Troubleshooting
If your problem isn't fixed after you follow all of the steps, report back with ALL OF THE DETAILS asked for in the FINALLY section, the questions at the end of the troubleshooting link
Most especially the SOURCE FILE codec used... see Question 1

Premiere Pro (CS6) - Windows 8 - [..\...Src\Win\Winfile.cpp-814] error

Hello
Im currently having some issues with Premiero Pro (via creative suite 6) on a Windows 8 64 bit machine after reinstalling due to an error resulting in the encoding sequence crashing/hanging and remaining on 0% indefinitly
Video and audio were both taken via the same machine and are both in .MP4 format. The project will render correctly however will not export
Upon selection of export with match sequence settings enabled I receive the error box saying:
Premiere Pro Debug Event
Premiere Pro has encountered an error.
[..\...Src\Win\Winfile.cpp-814]
Upon closing the error the screen returns back to the work space. with an error box saying:Error compiling movie - unknown error. After this it again shows the infinite encoding screen.
I have tried uninstalling the programme and running any updates etc however I am unable to get it to work.
Would really appreciate an answer to this.Uninstalling and reinstalling is in itself a pain.
Many thanks

I can't give direct help with that error, but some reading that MAY help... These notes are (mostly) for Encore, but some ideas that may help
As well as the below, right click the program icon and select Run as Administrator, which is NOT the same thing as running the computer with the Administrator account, and which fixes several "odd" problems...
Run as Administrator http://forums.adobe.com/thread/969395 (Encore AND PPro)
Odd Errors http://forums.adobe.com/thread/670174
Long File Names or odd characters cause problems
Read http://forums.adobe.com/thread/588273
And #4 http://forums.adobe.com/thread/666558
And This Message Thread http://forums.adobe.com/thread/665641

Premiere Pro (CS6) - Windows 7- [..\...Src\Win\Winfile.cpp-814] error

Hi,
I'm currently working on an animated music video to upload on YouTube fairly soon and while trying to export my video I get an error popup saying [..\...Src\Win\Winfile.cpp-814].
I've had no problem exporting before and now this thing comes out of nowhere to ruin my day and my project haha.
I've resterted the project and the popup still appears. I even went to the extent of going back to Premiere Pro CS 5.5 but I receive a popup saying [..\...Src\Win\Winfile.cpp-785]
...with another saying "Thank you for using "Adobe Device Control". The Adobe product that installed "Adobe Device Central" has not been activated. Please launch and activate that Adobe product before continuing to use "Adobe Device Central" after it exports.
And, when the project does export, it exports with just the video with NO audio .
I have never had this issue before, it just randomly happened. I've use Premiere Pro going on 5 years now and have never had an issue until now. Someone or some hero please help me slay this dragon so I may post my awesome music video on YouTube. Thanks

I found a bug report on this exact crash. The developer's notes indicate that the crash occurs when Premiere gets an unexpected result when checking to see if a file is open. One thing that might work is to reboot the system, thereby closing any files that were basically in a bad state.
If that doesn't do the trick, then installing PPro CC as a trial should allow you to get around this.

PRE7 Organiser error [...winfile.cpp-507]

Here’s an oddity, whenever I started PRE7 it kept throwingup a dialog box that PRE had encountered a problem [..\..\SFX\Win\winfile.cpp-507].
This seemed to loop indefinitely until I realised that there were some disconnected items showing. So, with some nifty mouse right-clicking and hitting enter I was able to bring up the context sensitive menu on the disconnected items and delete them. Once they had been deleted everything was fine.
So all is well, but it is disconcerting that something as trivial as a file disconnect could cripple PRE7.
Has anyone encountered this before and had a better fix? (googling threw up two occurrences but neither with a confirmed fix)
Cheers,
Neale
Insanity is hereditary, you get it from your children

It is a shame that a missing link will throw up an error like that, Neale.
Meantime, you go to the Organizer's File menu and select Reconnect/All Missing Files. This feature will search for all missing links in your catalog and offer you the option of removing them from the catalog -- so it won't happen again.

Winfile.cpp-758 error

I have my project using dynamic link from PPro. So, as it is transcoding my BR project, I get this winfile.cpp-758 error. I then let it debug and it will continue, but the output BR file just has video, no audio. Any ideas? I found nothing on this on my search.
Thanks

For CS4 you must update the Roxio component http://forums.adobe.com/thread/400484?tstart=0
More on Encore and Roxio http://forums.adobe.com/thread/528582?tstart=0 or direct to
http://kb.roxio.com/search.aspx?URL=/content/kb/General%20Information/000070GN&PARAMS
Plus, Long File Names or odd characters Cause Crashing http://forums.adobe.com/thread/588273
And #4 Here http://forums.adobe.com/thread/666558?tstart=0
And This Message Thread http://forums.adobe.com/thread/665641?tstart=0
An Encore Tutorial http://www.precomposed.com/blog/2009/05/encore-tutorial/

AVI clips export (Fehlermeldung: "[..\..\Src\Win\WinFile.cpp-759]") Premiere friert ein beim export

The following problem:
I have 2 adobe premiere project. both have the same film and film length but different video codecs.
1. project (low quality video codecs (mpeg4)
export works fine
2. project (high quality video codecs (avi)
export stops every time after 4% with the following error notice:
"Premiere Pro has encountered an error.
[..\..\Src\Win\WinFile.cpp-759]"
or if I want export the project with other codecs, eg H.264 then Adobe premiere freezes and I can close Adobe Premiere then.
Premiere memory settings (valid for both premiere projects):
Installed RAM: 3,7 GB
RAM reserved for other applications: 1,5 GB
Ram available for Adobe: 2,2 GB
Optimize rendering for: "Memory"
computer details:
system type: 64 Bit
installed RAM: 3,75 GB
processor: AMD Athlon, 2 x4 635 processor 2.90 GHz
graphics card: ATI Radeon HD4200
windows edition: 7
How can I solve the problem, so that I can export my whole project in AVI codecs without freezing problems or error problems?
Is it a hardware or software problem?
Thanks in advance for your help
Ich bin Deutscher. Ich brauche schnelle Hilfe. deshalb habe ich aus dem englischen forum mein eintrag kopiert und hier eingefügt.
Vielen Dank im Voraus

Work through all of the steps (ideas) listed at http://ppro.wikia.com/wiki/Troubleshooting
If your problem isn't fixed after you follow all of the steps, report back with ALL OF THE DETAILS asked for in the FINALLY section, the questions at the end of the troubleshooting link
Most especially the SOURCE FILE codec used... see Question 1

AME error: WinFile.cpp-754

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