American express card

When I got my aunt to sign up for FIOS I was told I would get an American express card for $100.00 and that she would get one too. Well it's been over 2 months and we both are still waiting on these cards,, I watched the news a few weeks ago and saw that another lady had same problem, she went to Turn to 12 and they got her the card,, wondering if this is something others had to do and it I need to do the same

The program you are referring to is "Share the Network"
Please call the Share The Network Live Support Toll Free Number
1-800-331-5576
8:00AM to 6:00PM Eastern Time Monday through Friday.
A representative should be able to look up your records.
Thank You!

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You stopped taking American Express card payments without telling customers

Hello.
I had payed my last couple of bills using an American Express card. During December I tried to pay my bill using my Amex card multiple times, but on each occassion the payment failed and the website gave no reason - something equivalent to "we cannot process your payment". It is important to note that at this time you were still listing "American Express" as a form of payment that you accept and therefore I had no reason to believe that there was a problem with my card. Over the space of a few weeks I tried to pay the bill, and eventually called EE to see what was 'going on'. During the phone call I was told that EE no longer accept Amex - and I paid shortly thereafter with an alternative card. Unfortunately however, I did not pay in time to avoid EE reporting a missed payment to the credit reference agencies, which has had a negative effect on my credit score. At the very least, I would like EE to amend the data they have reported to the credit agencies - if you had given me any reason to believe you didn't take Amex this problem would not have occurred in the first place.
Also - I notice that upon calling 150 from my handset, I am told that I can either pay £0.50 to have my call answered as a priority, or hang-on in the non priority queue to have it answered. I chose the latter, and ended up holding for 15 minutes before being told something along the lines of "we cannot connect your call, please re-dial". I seriously hope that this is not the start of a two tier system whereby unless you pay £.50 to have your call answered - you get a useless level of customer service.
Please look into this.

joannabuick wrote:
Hello.
I had payed my last couple of bills using an American Express card. During December I tried to pay my bill using my Amex card multiple times, but on each occassion the payment failed and the website gave no reason - something equivalent to "we cannot process your payment". It is important to note that at this time you were still listing "American Express" as a form of payment that you accept and therefore I had no reason to believe that there was a problem with my card. Over the space of a few weeks I tried to pay the bill, and eventually called EE to see what was 'going on'. During the phone call I was told that EE no longer accept Amex - and I paid shortly thereafter with an alternative card. Unfortunately however, I did not pay in time to avoid EE reporting a missed payment to the credit reference agencies, which has had a negative effect on my credit score. At the very least, I would like EE to amend the data they have reported to the credit agencies - if you had given me any reason to believe you didn't take Amex this problem would not have occurred in the first place.
Also - I notice that upon calling 150 from my handset, I am told that I can either pay £0.50 to have my call answered as a priority, or hang-on in the non priority queue to have it answered. I chose the latter, and ended up holding for 15 minutes before being told something along the lines of "we cannot connect your call, please re-dial". I seriously hope that this is not the start of a two tier system whereby unless you pay £.50 to have your call answered - you get a useless level of customer service.
Please look into this.
When you tried to pay originally and the Amex payment was declined why did you not use another card then? The credit marks would seem to be your own fault as in addition to using another card you can pay by online banking, in the bank, set up a direct debit etc... I fail to see how this is EE fault.
Amex charge more to process payments and this could be the reason it is no longer accepted.
You can also contact EE on 07953 966250 from any other phone.
Thanks,

HT1541 My American express card was stolen and I need to delete it from my account

My American Express card was recently stolen.
How do I delete it from my account?
By this card being reported stolen, it will not allow me to install apps on my iPad.
Please help....I have already contacted support with iTunes.

Follow these instructions:
http://support.apple.com/kb/HT1918
to enter in a new credit card. You may also just be able to select "none" for the payment method, but that option seems to appear for few people.
Regards.

Can i register an american express card?

can i register an american express card instead of my visa?

Unless you are located in India, you can use an American Express card.
iTunes Store: Accepted forms of payment
iTunes Store: Changing account information

HT1918 American Express card for Itunes

Is there a way to add to my payment an american express card?

Only if it shows as an option on the payment details screen, it may not be available in all countries (what country are you in ?).

I purchased an iTunes gift certificate with my Canadian-based American Express card (I live there) and had it emailed as a gift to someone at a hotel in the U.S.; Now, he cannot seem to use it. Apple online said it is cause it's only usable in Canada! Wha

I bought a gift certificate from iTunes, online, for someone travelling in the U.S. temporarily. He is a Canadian, I am a U.S. citizen, and I bought it using my Canda-based American express account, as I live in Canada. Now he is told by Apple on the telephone that he cannot use the certificate to buy anything as it was purchased on a computer in Canada. This seems utterly impossible! Does Apple have walls between countries? It seems to me that someone stuck in a hotel, with his iPhone, might want to purchase stuff from iTunes, but now it seems this cannot be done and he will have to return to Canada to use the certificate. What the heck kind of instant gift service is that!?
Anyone know how to deal with this? The person travelling is gone another couple of months. Anyone ever try for a refund from iTunes?

When you tried to contact Support with the card's images how were you trying to do it, on your phone or a browser on your computer ? And have you tried a different browser to see if you get the same error message ?
As well as images of the card they might also want an image of its receipt.
And to contact Support you were using : http://www.apple.com/support/itunes/contact/ , and clicked on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes ?

Passbook sync with American Express Card

I'm having a problem getting an American Express pass for Passbook because their system is saying I have too many iOS devices synced up already. Apparently they limit the number of devices that are allowed to share a pass for one specific AmEx account. I called their customer service line and I was told that they have cleared my account and that I need to contact Apple to have them clear my iCloud account of any AmEx registrations.
The problem is that there is no way to contact Apple without having a device that still has free support or AppleCare, neither of which is the case for me. Any ideas on how to get past the requirement of paying for telephone service when it's an iCloud issue that obviously shouldn't have support cease after a certain amount of time? Thanks!

0REDSOX7 wrote:
So, for s***s and giggles, I called up AmEx and asked if I paid back what was discharged if I would be allowed back in. They said if I paid them off and waited the five year mark, I would be considered to be allowed to have a card (Optima product type - OASIS program) given that I had been such a long customer with them prior to filing (they lost around 10K with me but had them for 12 years...). Not sure I'd pay back 10K just to say I have an AmEx card, but, that is what the credit rep told me today...I wouldn't even pay back the $3k I owed them for that deal. I used the heck out of my JetBlue Amex. I fly back and forth between NYC and FL every few weeks and was flipping the limit on my card a few times/month and racking up points like crazy. I miss the card, but I also now realize I used to pay for a lot of things I shouldn't have under the rationalization that I was earning points. I'm sure my spend was outweighing the points benefits. Now I do surveys for JetBlue points, shop online (for things I need) at partner retailers that earn me points, and make sure I fly enough times each year to hit any bonus I'm close to. Which reminds me, I need to book two more tickets for another 7,000 point bonus

I used an American Express card to purchase my Ipad from Apple online. I have an Apple ID. why can't I use Amex as my payment method when signing in to Itunes?

I have an Apple ID, created when I recently purchased an ipad from Apple online. I used my Amex as payment method. Why can I not use my Amex as payment method when signing in to iTunes for the first time?

Yup, I'm a Kiwi, living in sunny Blenheim. Just seems odd that I can use Amex for purchasing in the Apple store but not in the iTunes store. Perhaps the higher charge set by Amex is not economic for small purchases? Anyway,
I know now what to do now - buy an iTunes gift card and enter the activation code to redeem and sign up. Sorted! Thanks Kappy for taking an interest in my query.

Discharged 7/21 American Express Card

I have an AE card that I rarely used with a zero balance. Almost all of my other zero balance cards have been closed by the creditor with the exception of a couple store cards. I've been waiting for the AE card to follow suit. I saw a soft pull from them about two weeks ago and was expecting the immediate closure. They haven't closed it. Is there really any possible way that this card will survive bankruptcy? I'm really tempted to call them and ask what's up but figured that would probably be dumb.

0REDSOX7 wrote:
So, for s***s and giggles, I called up AmEx and asked if I paid back what was discharged if I would be allowed back in. They said if I paid them off and waited the five year mark, I would be considered to be allowed to have a card (Optima product type - OASIS program) given that I had been such a long customer with them prior to filing (they lost around 10K with me but had them for 12 years...). Not sure I'd pay back 10K just to say I have an AmEx card, but, that is what the credit rep told me today...I wouldn't even pay back the $3k I owed them for that deal. I used the heck out of my JetBlue Amex. I fly back and forth between NYC and FL every few weeks and was flipping the limit on my card a few times/month and racking up points like crazy. I miss the card, but I also now realize I used to pay for a lot of things I shouldn't have under the rationalization that I was earning points. I'm sure my spend was outweighing the points benefits. Now I do surveys for JetBlue points, shop online (for things I need) at partner retailers that earn me points, and make sure I fly enough times each year to hit any bonus I'm close to. Which reminds me, I need to book two more tickets for another 7,000 point bonus

American express card not accepted

I am a user of BB passport. I wanted to purchase apps from bb world, but when i enter my 15 digit AMEX card number the field shows invalid number.
Please help
Solved!
Go to Solution.

If the home country of the SIM is India, that is also the way I read it.
- Ira

The itunes not accept the American Express card, Which I have to do?

Can you help me?

Nope. You need an .ipsw file to restore your phone & since your friend didn't have iTunes, obviously there is no current .ipsw file to use. You can go to an Apple store, use your own computer, find another computer, but you can't restore without a current signed .ipsw file.

Apple care/ American Express Warranty - Worth it?

My year is almost up as far as the warranty goes, and I purchased this on my american express card which doubles the warranty.
I've only had to call apple once and this was a battery issue, they sent the battery overnight(excellent service)
My question is if something like this occurs again, something small but important(cdrom,battery) - will I have to contact apple or american express?
I am debating on should I get apple care, if it is a huge issue I am sure I could just send it back to amex, but if its something small, does anyone know how this works?

If you don't have Apple Care and your one year is up, you'd contact American Express. They may have you get a repair estimate, and then they'd decide whether to pay for the repair, replace the item, or reimburse you for the original cost. (You would need to have all of your original receipts and not be behind in paying your bill at the time you filed the claim.) More info can be found here:
https://www124.americanexpress.com/cards/cda/dynamic.jsp?name=BuyersAssuranceCCSGFAQ&type=intFAQ
Now, what happens if you buy Apple Care? (I purchased my MacBook with AmEx and bought Apple Care at the time, so I wondered that myself.)
This is what the Buyer's Assurance Plan says (on page 2):
"If you purchase an additional service contract or extended warranty with a product which is otherwise eligible under the Buyer's Assurance Plan, and the combined coverage provided by both the original manufacturer’s warranty and the purchased service contract does not exceed five years, then the product is eligible for coverage under the Buyer's Assurance Plan. The Buyer's Assurance Plan will extend the warranty time period and mirror coverage of the original manufacturers' warranty up to one additional year after both the original manufacturer’s warranty and the purchased service contract have expired. ... "
Since the Apple warranty is one year and Apple Care adds three years, the Buyer's Assurance would be tacked on when the Apple Care ended. However, it's not really clear from the way that is worded whether or not you'd have to buy the extended warranty at the time you bought the product. That would be a good question to ask American Express.
The Buyer's Assurance Plan also says (page 2):
"If you buy an additional service contract or an extended warranty for a computer, computer component or part that already comes with an original U.S. Manufacturer’s warranty, unless such coverage is provided from and
administered by the original manufacturer, coverage under the Buyer’s Assurance Plan does not apply."
Since Apple Care is provided by Apple, it would seem that this exception would not apply. That would be another question that might be worth asking American Express.
The American Express Buyer's Assurance plan can be found at https://www124.americanexpress.com/cards/benefits/includes/pdf/buyersAssurance20 03.pdf

American Express - why 2 policies?

I have my annual line rental renewal coming up & was hoping to use my American Express card to pay for it, but this option isn't available, why not? I say why not as I recently purchased an item from the BT Shop & they did take AMEX! Come on BT, one policy for all departments please.

BT Shop is a separate company operating part of the of the BT Group and has it own policies
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American Express Offer 5 Songs for Free

So I clicked their link to register my American Express card to buy from the iTunes store. I followed their instructions perfectly, editing my payment information under Accounts after signing in. Then I purchased 5 songs. When I went back into iTunes to check the transaction, it does not show the American Express card as added. The songs just charged to my old card. So I just paid for 5 songs that I wasn't planning to buy, and I still don't have the American Express card set up.

Update:
Thank you for that link. Don't know why your reply was not showing until I logged in to add this update. Actually, I did click on the iTunes link to "Report a Problem" (from their site) and nothing happened. I ended up going back in to My Account (from iTunes) to change the Payment Method. The first time, I clicked the link from American Express. But I got a print out as proof that I did make the change to their card. I don't know why it didn't stick.

American Express/Billing/iPhone 5

My American Express card was flagged down last night while pre ordered my iPhone 5. I cleared it up at lunch, when should it be cleared and make payment so it still ships to my house by 9/21?

How long did it take until it hit your account? I called around 1PM CST and it Apple still says t"Action required: We are unable to obtain an authorization for the credit card you provided. Please contact your card issuing bank."
And it hasn't hit my account yet.

American express card

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