AMIE:javac error when trying to import devices from Zenworks

Hi.
Service Dek 6.5, Zenworks 11.1. I'm trying to import device information from zenworks into Service Desk using AMIE. I can connect to the Zenworks database fine in the, but when I click import I get an administrator alert: "javac is not available. Make sure you are using the JDK"
This is reported as an informational alert rather than an error. Synchronisation in progress is reported, but when it completes nothing appears to have been imported.
I've tried ZENworks Configuration Management v11.1 (LiveTime Software Inc.) Import and ZENworks Configuration Management v11.1 - Hardware (LiveTime Software Inc.) import.
Can anyone advise please?
Many Thanks
Osh..

Am 20.12.2011 14:06, schrieb Sector osh:
>
> Hi.
>
> Service Dek 6.5, Zenworks 11.1. I'm trying to import device information
> from zenworks into Service Desk using AMIE. I can connect to the
> Zenworks database fine in the, but when I click import I get an
> administrator alert: "javac is not available. Make sure you are using
> the JDK"
>
> This is reported as an informational alert rather than an error.
> Synchronisation in progress is reported, but when it completes nothing
> appears to have been imported.
>
> I've tried ZENworks Configuration Management v11.1 (LiveTime Software
> Inc.) Import and ZENworks Configuration Management v11.1 - Hardware
> (LiveTime Software Inc.) import.
>
>
> Can anyone advise please?
>
> Many Thanks
>
> Osh..
>
>
You have to install the JDK without JRE!
(You have to deselect JRE during JDK installation, else the
NSD-installer takes the JRE-path and not the JDK-path.)
HTH
Hans-Dieter

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    at org.jgroups.conf.MagicNumberReader.parse(MagicNumberReader.java:69)
    at org.jgroups.conf.MagicNumberReader.readMagicNumberMapping(MagicNumberReader.java:57)
    at org.jgroups.conf.ClassConfigurator.init(ClassConfigurator.java:73)
    ... 39 more
    Caused by: java.lang.NullPointerException
    at org.jgroups.conf.MagicNumberReader.parseClassData(MagicNumberReader.java:84)
    ... 42 more
    12:28:33,156 DEBUG [QuartzJobListener] OIM1: job was executed
    12:28:33,156 DEBUG [VaauSchedulerEventListenerImpl] Processing VaauSchedulerEvent
    12:28:33,156 INFO [VaauSchedulerEventListenerImpl] Job executed: OIM1, IAM
    12:28:33,156 INFO [VaauSchedulerEventListenerImpl] Job run time: 0s
    12:28:33,156 INFO [VaauSchedulerEventListenerImpl] Next Run: null
    Regards
    Kalyan

    I solved the above error by removing oscache***.jar file and keeping only oscache.jar in lib directory.
    However I am getting some other error this time. Let me know if you have any suggestions:
    11:27:08,015 DEBUG [QuartzJobListener] job1: job about to be executed
    11:27:08,015 DEBUG [IAMJob] ******* executing job job1 *******
    11:27:08,046 DEBUG [IAMJob] ---> executing job 'job1' using IAMJobExecutor
    11:27:08,046 DEBUG [IAMJobExecutor] found valid iam service
    11:27:08,046 DEBUG [IAMJobExecutor] looking for iam server connection 'OIM1'
    11:27:08,078 DEBUG [IAMJobExecutor] ----> adding connection defined in config files [dbIAMConnection, fileIAMConnection]
    11:27:08,078 DEBUG [IAMJobExecutor] found 3 iam server connections
    11:27:08,078 DEBUG [IAMJobExecutor] checking iam server connection 'OIM1'
    11:27:08,078 DEBUG [IAMJobExecutor] found matching iam server connection 'OIM1'
    11:27:08,078 DEBUG [IAMJobExecutor] found valid iam server OIM1
    11:27:08,078 DEBUG [IAMJobExecutor] IAM action specified is ACTION_IMPORT_USERS[2]
    11:27:08,078 DEBUG [OIMIAMSolution] In Read Users ...
    11:27:08,078 DEBUG [OIMIAMSolution] publishing import starting event...
    11:27:08,078 DEBUG [OIMIAMSolution] Starting import run id ---> null
    11:27:08,078 DEBUG [OIMIAMSolution] Trying to establish a connection with OIM Server...
    11:27:08,078 DEBUG [OIMIAMSolution] ************** OIM Connection Params *************
    11:27:08,078 DEBUG [OIMIAMSolution] XL Home ---> E:\Middleware10G_Home\xellerate
    11:27:08,078 DEBUG [OIMIAMSolution] login config ---> E:\Middleware10G_Home\xellerate\config\auth.config
    11:27:08,078 DEBUG [OIMIAMSolution] Naming Factory Initial ---> : weblogic.jndi.WLInitialContextFactory
    11:27:08,078 DEBUG [OIMIAMSolution] Provider URL --> t3://vkalyan-in:7001
    11:27:08,078 DEBUG [OIMIAMSolution] ****************************************************
    11:27:08,078 DEBUG [OIMIAMSolution] ********** Connecting to OIM Server **********
    11:27:08,078 DEBUG [DefaultIAMListener] storing new ImportRun
    11:27:08,156 INFO [DefaultRemoter] Exec: dwrSchedulerService.getJobStatus()
    11:27:08,156 DEBUG [DefaultRemoter] --Object created,  not stored. id=0
    11:27:08,156 DEBUG [DebuggingPrintWriter] out(35): throw 'allowScriptTagRemoting is false.';
    11:27:08,156 DEBUG [DebuggingPrintWriter] out(35): //#DWR-INSERT
    11:27:08,156 DEBUG [DebuggingPrintWriter] out(35): //#DWR-REPLY
    11:27:08,156 DEBUG [DebuggingPrintWriter] out(35): var s0={};var s1={};s0.currentCount=0;s0.groupName="IAM";s0.job=null;s0.jobName="job1";s0.jobStatusId=null;s0.jobType="Import/Export Progress";s0.lastAccessedTime=0;s0.launcher=null;s0.monitorMap=s1;s0.status=1;s0.timeElapsed=0;s0.totalCount=0;
    dwr.engine._remoteHandleCallback('139','0',[s0]);
    11:27:11,187 ERROR [JobRunShell] Job IAM.job1 threw an unhandled Exception:
    java.lang.AssertionError: Failed to generate class for com.thortech.xl.ejb.beans.tcUnauthenticatedOperationsSession_j7uqe_EOImpl_1032_WLStub
         at weblogic.rmi.internal.StubGenerator.generateStub(StubGenerator.java:790)
         at weblogic.rmi.internal.StubGenerator.generateStub(StubGenerator.java:779)
         at weblogic.rmi.extensions.StubFactory.getStub(StubFactory.java:74)
         at weblogic.rmi.internal.StubInfo.resolveObject(StubInfo.java:226)
         at weblogic.rmi.internal.StubInfo.readResolve(StubInfo.java:207)
         at sun.reflect.GeneratedMethodAccessor81.invoke(Unknown Source)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
         at java.lang.reflect.Method.invoke(Method.java:597)
         at java.io.ObjectStreamClass.invokeReadResolve(ObjectStreamClass.java:1061)
         at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1762)
         at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1329)
         at java.io.ObjectInputStream.readObject(ObjectInputStream.java:351)
         at weblogic.rmi.extensions.server.CBVInputStream.readObject(CBVInputStream.java:64)
         at weblogic.rmi.internal.ServerRequest.unmarshalReturn(ServerRequest.java:100)
         at weblogic.rmi.cluster.ClusterableRemoteRef.invoke(ClusterableRemoteRef.java:348)
         at weblogic.rmi.cluster.ClusterableRemoteRef.invoke(ClusterableRemoteRef.java:259)
         at com.thortech.xl.ejb.beans.tcUnauthenticatedOperationsSession_j7uqe_HomeImpl_1032_WLStub.create(Unknown Source)
         at Thor.API.tcUtilityFactory.getUnauthenticatedOperations(Unknown Source)
         at Thor.API.tcUtilityFactory.getPropertyValue(Unknown Source)
         at Thor.API.tcUtilityFactory.<init>(Unknown Source)
         at com.vaau.rbacx.iam.oracle.OIMIAMSolution.getUtilityFactory(OIMIAMSolution.java:2542)
         at com.vaau.rbacx.iam.oracle.OIMIAMSolution.readUsers(OIMIAMSolution.java:754)
         at com.vaau.rbacx.iam.service.impl.RbacxIAMServiceImpl.importUsers(RbacxIAMServiceImpl.java:119)
         at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
         at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
         at java.lang.reflect.Method.invoke(Method.java:597)
         at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
         at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)
         at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)
         at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:106)
         at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
         at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
         at $Proxy114.importUsers(Unknown Source)
         at com.vaau.rbacx.scheduling.executor.iam.IAMJobExecutor.execute(IAMJobExecutor.java:121)
         at com.vaau.rbacx.scheduling.manager.providers.quartz.jobs.AbstractJob.execute(AbstractJob.java:72)
         at org.quartz.core.JobRunShell.run(JobRunShell.java:202)
         at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:534)
    Caused by: java.lang.reflect.InvocationTargetException
         at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
         at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)
         at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)
         at java.lang.reflect.Constructor.newInstance(Constructor.java:513)
         at weblogic.rmi.internal.StubGenerator.generateStub(StubGenerator.java:788)
         ... 37 more
    Caused by: java.lang.ArrayIndexOutOfBoundsException: 20
         at com.thortech.xl.ejb.beans.tcUnauthenticatedOperationsSession_j7uqe_EOImpl_1032_WLStub.ensureInitialized(Unknown Source)
         at com.thortech.xl.ejb.beans.tcUnauthenticatedOperationsSession_j7uqe_EOImpl_1032_WLStub.<init>(Unknown Source)
         ... 42 more
    11:27:11,203 ERROR [ErrorLogger] Job (IAM.job1 threw an exception.
    org.quartz.SchedulerException: Job threw an unhandled exception. [See nested exception: java.lang.AssertionError: Failed to generate class for com.thortech.xl.ejb.beans.tcUnauthenticatedOperationsSession_j7uqe_EOImpl_1032_WLStub]
         at org.quartz.core.JobRunShell.run(JobRunShell.java:213)
         at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:534)
    Caused by: java.lang.AssertionError: Failed to generate class for com.thortech.xl.ejb.beans.tcUnauthenticatedOperationsSession_j7uqe_EOImpl_1032_WLStub
         at weblogic.rmi.internal.StubGenerator.generateStub(StubGenerator.java:790)
         at weblogic.rmi.internal.StubGenerator.generateStub(StubGenerator.java:779)
         at weblogic.rmi.extensions.StubFactory.getStub(StubFactory.java:74)
         at weblogic.rmi.internal.StubInfo.resolveObject(StubInfo.java:226)
         at weblogic.rmi.internal.StubInfo.readResolve(StubInfo.java:207)
         at sun.reflect.GeneratedMethodAccessor81.invoke(Unknown Source)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
         at java.lang.reflect.Method.invoke(Method.java:597)
         at java.io.ObjectStreamClass.invokeReadResolve(ObjectStreamClass.java:1061)
         at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1762)
         at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1329)
         at java.io.ObjectInputStream.readObject(ObjectInputStream.java:351)
         at weblogic.rmi.extensions.server.CBVInputStream.readObject(CBVInputStream.java:64)
         at weblogic.rmi.internal.ServerRequest.unmarshalReturn(ServerRequest.java:100)
         at weblogic.rmi.cluster.ClusterableRemoteRef.invoke(ClusterableRemoteRef.java:348)
         at weblogic.rmi.cluster.ClusterableRemoteRef.invoke(ClusterableRemoteRef.java:259)
         at com.thortech.xl.ejb.beans.tcUnauthenticatedOperationsSession_j7uqe_HomeImpl_1032_WLStub.create(Unknown Source)
         at Thor.API.tcUtilityFactory.getUnauthenticatedOperations(Unknown Source)
         at Thor.API.tcUtilityFactory.getPropertyValue(Unknown Source)
         at Thor.API.tcUtilityFactory.<init>(Unknown Source)
         at com.vaau.rbacx.iam.oracle.OIMIAMSolution.getUtilityFactory(OIMIAMSolution.java:2542)
         at com.vaau.rbacx.iam.oracle.OIMIAMSolution.readUsers(OIMIAMSolution.java:754)
         at com.vaau.rbacx.iam.service.impl.RbacxIAMServiceImpl.importUsers(RbacxIAMServiceImpl.java:119)
         at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
         at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
         at java.lang.reflect.Method.invoke(Method.java:597)
         at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
         at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)
         at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)
         at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:106)
         at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
         at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
         at $Proxy114.importUsers(Unknown Source)
         at com.vaau.rbacx.scheduling.executor.iam.IAMJobExecutor.execute(IAMJobExecutor.java:121)
         at com.vaau.rbacx.scheduling.manager.providers.quartz.jobs.AbstractJob.execute(AbstractJob.java:72)
         at org.quartz.core.JobRunShell.run(JobRunShell.java:202)
         ... 1 more
    Caused by: java.lang.reflect.InvocationTargetException
         at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
         at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)
         at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)
         at java.lang.reflect.Constructor.newInstance(Constructor.java:513)
         at weblogic.rmi.internal.StubGenerator.generateStub(StubGenerator.java:788)
         ... 37 more
    Caused by: java.lang.ArrayIndexOutOfBoundsException: 20
         at com.thortech.xl.ejb.beans.tcUnauthenticatedOperationsSession_j7uqe_EOImpl_1032_WLStub.ensureInitialized(Unknown Source)
         at com.thortech.xl.ejb.beans.tcUnauthenticatedOperationsSession_j7uqe_EOImpl_1032_WLStub.<init>(Unknown Source)
         ... 42 more
    11:27:11,203 DEBUG [QuartzJobListener] job1: job was executed
    11:27:11,203 DEBUG [VaauSchedulerEventListenerImpl] Processing VaauSchedulerEvent
    11:27:11,203 INFO [VaauSchedulerEventListenerImpl] Job executed: job1, IAM
    11:27:11,203 INFO [VaauSchedulerEventListenerImpl] Job run time: 3s
    11:27:11,203 INFO [VaauSchedulerEventListenerImpl] Next Run: null

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