Amount of the paid invoice after credit memo not correct

Hi all
I am using AP, CM and GL.
I register an invoice in Payables with amount 10000.
After two days the supplier send me a document with when he is telling that i have to pay only 8000.
I register this document as credit memo with amount 2000 and apply on the invoice.
But i pay in the bank only 8000 and i can not pay both documents because, it will not reflect correct actions in bank statements.
Can you please tell me how to solve this situation?
Thank you and best regards
Edited by: user567002 on Nov 23, 2010 4:28 AM

That depends on how you created the credit memo. Did you use the credit balance/line feature to create the credit memo or was that a standalone CM that you keyed in ? If it was the former, the previous_customer_trx_id field on the CM record will contain the customer_trx_id of the invoice. But if the CM was manually keyed in, that field would be blank.
Either which way, you should be able to identify the link between the invoice and credit memo using the ar_receivable_applications_all table.

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Hi,
When I Crete a the refund in AR. it creates a Payment request invoice in AP for that party. But if i cancel the invoice create in AP for the refund, that is not effecting the customer balance in AR. Please suggest.
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Hi Art,
Here are the postings as performed in my UK localisation testdatabase:
AR invoice:
BP account Debit 117.50
VAT @ 17.5% Credit 17.50
Revenue Credit 100.00
Credit Card Payment:
Credit Card account Debit 117.50
BP Account Credit 117.50
Cancellation of Credit Card Payment:
Credit Card account Debit -117.50
BP Account Credit -117.50
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The invoice is reconciled with the payment & the cancellation, yet in status 'open' because the payment has been cancelled & the balance due is back on the account.
The invoice will appear in the open items list as unpaid & is available as base document for a credit memo. You can then use the 'copy from' or 'copy to' functionality to creste the credit memo based on the invoice.
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If you use the invoice as base document for only a partial credit memo, then you will need to either create another payment to clear the balance due or another credit memo.
As I outlined above, the reason for 'locking' a fully reconciled invoice is because this particular transaction is completed. This is of importance, especially if there is stock with serial/batch numbers involved. Depending on the industry, it is of vital importance to keep track of batches & being able to duplicate a batch/serial number when the original transaction is completed, would lead to inconsistencies. Also,
if there has been no stock transaction prior to the invoice, this is done on the same journal entry. So if, say 100 items of your stock left the warehouse at a MAP of 1 each at the invoice stage, the value of your warehouse is reduced by 100. If you base the credit memo on the invoice, this stock is always received back with a value of 100. If the MAP changes, say to 1.5 & you the create an independent credit memo, then the items are received back with the new MAP of 1.5 since there is no link to the original, outgoing, document.
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4. Credit memo (full- AR invoice status: closed, partial-AR invoice status: open)
5. Payment/credit memo if balance due (AR invoice status: closed)
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Kumar

Other way around to cancel an invoice is to issue credit memo, In MIRO click credit memo, then date, then reference to PO, put in the amount then hit post, your invoice will be cancelled by issuing credit memo
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Hi Experts,
While I'm trying to copy an A/R Invoice to credit memo, which status is open-printed, the 'Copy To' field of A/R Invoice is unavailable. Also it was possible for me to create A/R credit memo for that same A/R Invoice, using 'Copy From' option of Credit Memo....! What may be the reason? I'm using SAP BOne 2005B Version.

If the Copy from worked and the Copy to did not, it seems like a product issue.
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5. Both the invoice and credit memo appear as unreconciled transactions.
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Hello,
Hello,
We are facing pecular problem in production system when we Cancel the sales credit memo system is not genarating the reversal accounting document and it's genarating the entry same way credit memo.
When we do the credit memo it's passing accounting entry in the following way.
Posting key 11 with customer (credit entry)
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Posting key 11 with customer (credit entry)
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Amount of the paid invoice after credit memo not correct

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