An album had a bad download and wont sync into my library what can i do

I downloaded an album and the songs all cut off before they are finished. Does this mean that they were bad downloads? When I sync my ipod the new album doesnt get synced to my ipod. What should i do?

It's possible. You can delete the album and download it again to see if that helps.

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I tryed to download a movie off of itunes and it downloaded but wont sync into my ipod

i downloaded a movie off of itunes and it downloaded but wont sync it says the ipod is synced with another itunes library do you want to erase this ipod and sync with this itunes library .an ipod can be synced with only one itunes library at a time erasing and syncing replaces the contense of this ipod with the contense with this itunes library does that mean that if i sync the movie it will erase everything on the ipod and only put the movie and if it does can i put it back on with the movie still on it

You can do it by manually managing music and videos. See:
iOS: Issues syncing content with multiple computers using iTunes
If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar.
To sync to your iPod go to iTunes>Help>iTunes Help>Sync your iPod....>Sync You Device>Set up Syncing>Sync your device manually and follow the instructions

My downloaded music wont go into my library!

i bought it all, but when i try to download it, it wont go to my library! it just... disappears! im not using my original computer i started my ipod with, could that be a problem?

I am having hte exact sami issue... I really just noticed it now. I rebuilt my computer recently and a hand full of downloads will not play. I purchased some of them and others are converted from my personal CD collection. It looks like all my "early" downloads and all the downloads since the rebuild work fine???
The files are visable, they won't add to the library, even when specifically attempted too by file. The format shows Itunes and a double click on the file opens Itunes but nothing plays and no song info is displayed.

HT5714 I pre order midnight memories/ one direction album but only 4 songs where downloaded and the rest say purchased. What can i do to download the rest?, it doesnt give me the option to download?

I preorder an album but only 4 songs where downloaded but the rest of the album is not it only says purchased, please help me resolve this matter!?

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I had to get a new computer and i cant move my new music to my ipod because it says can only be synced to one library. what can i do?

I had to get a new computer and I can not move my new music to my ipod because it says I can only have one itunes library. I would have to erase my ipod to use this new itunes library. Any ideas?

Copy or move the entire iTunes media folder from the old computer or the backp of the old computer to the new computer.

HT4972 my i phone 4 s is stuck on the itune and charger pic and wont cut off or on what can i do to fix it?

how can i fix this? just got this phone yesterday. got a text saying that a new update was ready, so i clicked it and now my phone is stuck on the itune and charger pic

First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download

I need to sync my iphone 4 to get access to contascts but the screen is shattered and wont let me swipe anything. what can i do?

hi i need to sync my iphone 4 to regain contacts but the screen is absolutely smashed and i cant swipe it, and the last comp used to back it up is asking me to respond via the phone to unlock? theres no password just swipe but i cant use the screen, any ideas??

Your contacts are not sync'd with a computer or at icloud.com?

Iphone 4 fell into toilet and wont turn on at all what can i do?

my iphone 4 fell into toilet as i was flushing the toilet as it sliped out of my pocket and just went blank and i can see the water in the camera, ie.screen never came back on even though i have not pressed the power button as it might short circut so i heard on utube so i dont know what to do as i already put it in a bag of rice for the last ten days but still no joy please help?

This has happened to me before but to a verizon droid...don't press any buttons and put it in a bag of rice for a few days...the rice will suck all the moisture out of the phone. I did this, and after 2 days my Droid worked perfectly. Good Luck!!

I cant download iOS 6 And it completed download and wont install. It says "An error ocurred installing iOS 6"

I cant install iOS 6 it completed download and wont finish the install? It says "An error ocurred installing iOS 6" Whats wrong!?

Thanks Im Gonna Try That

I accidently downloaded something that made my webcam flash on spuradically even once i deleted it. when i restarted my computer it got stuck at the white loading screen with the grey apple and wont go past there..what is wrong? will applecare cover this?

i accidently downloaded something that made my webcam flash on spuradically even once i deleted it. when i restarted my computer it got stuck at the white loading screen with the grey apple and wont go past there..what is wrong? will applecare cover this? my computer also slowed down drastically before it stopped working..thanks! HELP PLEASE!

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 5.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 6
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 7
Repeat Step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 8
This step applies only to older Macs (not current models) that have a logic-board ("PRAM") battery. Both desktop and portable Macs used to have such a battery. The logic-board battery is separate from the main battery of a portable. A dead logic-board battery can cause a gray screen at boot. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 9
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested. If you can't get to an Apple Store, go to another authorized service provider.

I had my ipod touch and iphone synced to itunes on my computer that just bit the dust...If I don't replace the computer, can I still add stuff to these two devices?

I had my ipod touch and iphone synced to itunes on my PC and basically managed my photos and music, etc. from there. However recently my computer died and I am considering replacing it with an ipad eventually. Can I still add stuff onto my two devices? And if so, am I limited to apple store purchases only? Can I retain all the photos and non-apple store downloaded music that is presently on these two devices? Any guidance in this area will be very welcome!

Morning @mb,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iTunes: Transferring media from your iPhone, iPad, iPod touch, or iPod
http://support.apple.com/kb/HT1209
Music imported from a CD or another source
iTunes cannot transfer this media back to a computer. Make sure to back up your iTunes Library, or you can use iTunes Match2.
Best of luck,
Mario

HT1212 My ipod says it is disabled for 42 years . and wont sync to computer to restore

my ipod touch says it is disabled for 42 years and wont sync to the computer to restore

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

I downloaded lion but now I cannot access my word and excel docs for work. What can be done easily to open all my files?

I downloaded lion but now I cannot access my word and excel docs for work. What can be done easily to open all my files?

tamanacoazur wrote:
Have not a clue if this a LION problem or Microsoft problem. My gut says Microsoft as they acknowledge the problem in their support section. Their solution: Open files with previous version of Word. That is completely unacceptable as a solution in my opinion. Why would have I ever bothered to upgrade to 2011 if I had known I need to keep a version of 2008 running on my computer.
Honestly I don't know if it's a Lion or MS problem eihter. I have been using Lion for many months with Office 2011 with no problems though.The earliest version I had on my machine was 2008 and 2011 opened those files with no problems at all. As Dave mentioned earlier he opens Office 2004 files all the time with 2011.
One thing you might want to do is restart the computer while holding down the Option key then select the Restore Volume and run Disk Utility and repair the Disk Permissions on the HD. Run DP at least 2x.

My ipod touch gen 5 is disabled and wont sync, i tried to reinstall the itunes (yes, the latest version) but still itunes doesnt recognized my device. help :(

My ipod touch gen 5 is disabled and wont sync, i tried to reinstall the itunes (yes, the latest version) but still itunes doesnt recognized my device. help

Did you place the iPod in recovery mode? That is required for a disabled iPod
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I've just bought an iPhone 5S in the UK, seems like a big mistake. I have turned off sync to icloud from the phone for both my contacts and calendar, as told on itunes. However, iTunes still says they are synced from iCloud and wont sync to PC, Fix ?

I've just bought an iPhone 5S in the UK, seems like a big mistake, but luckily by law we can return goods, which is exactly what is going to happen if I cant get this to work. This is my business phone, not having it functional can cost me money.
I have turned off sync to icloud from the phone for both my contacts and calendar, as told on itunes. However, iTunes still says they are synced from iCloud and wont sync to my PC, why and how do I fix it so that it doesnt go to iCloud for anything ?
The phone currently has no contacts or calendar information installed.
PC is HP Probook 4730s running Windows 7, Professional, version 6.1.7601 Service Pack 1 Build 7601.

I'm happy you figured it out and just try to keep in mind that not everyone you talk to at support will give the same advice or have the same knowledge. Just like those who contribute to these forums. Sometimes Google is your best friend.
I agree that Apple could probably make it easier, but as of yet prefer security over freedom. (sound famaliar?)
Anyway, if you choose to do so, you can leave feedback here:
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An album had a bad download and wont sync into my library what can i do

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