An album I'm trying to sync to my iPhone 5 is grey on the phone and won't sync

I was syncing an album to my iPhone when my iTunes froze and i had to shut it down using the task manager and when I brought it back up and tried to sync the album again it wouldn't go and wouldn't do anything, then I checked my phone and the album is grey and I can't play it or delete it. Resetting it didn't work, I haven't erased everything and re-synced because that needs to be a last resort. What are my other options? I've seen several posts about this with solutions but they didn't not work for me.

Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.7 or later (free download from www.itunes.com/download)

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Please Help!
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It's now sorted - a driver problem
I found this tip in another thread. Thanks LexLester
LexLester
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Try:
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Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

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How can I play an album in order on my iphone? The shuffle is turned off both on the phone and when the phone is sync'd but it continues to shuffle.

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HT1386 I have Mac itunes and a touch 2G. My wife has Win7 and touch 4G (both iOS 4.2.1). She got a new iphone, I now have her touch 4G, and am trying to sync it to my Mac itunes. The music and videos sync, but apps & podcast will not. All checked to syn

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You can only sync to one iTunes library but you can manage music and videos among different computer/libraries.
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Hi there 2Suma,
You may find the article below helpful.
iTunes: Syncing photos
http://support.apple.com/kb/HT4236
-Griff W.

An album I'm trying to sync to my iPhone 5 is grey on the phone and won't sync

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