An amount of software-updates cannot be installed due to an unexpected error?

After downloading Software-updates, an amount of software-updates cannot be installed due to an unexpected error.
Is there someone who had the same problem and can help me?
Thanks in advance for your support!

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select "/var/log/install.log" from the file list. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them (command-C) to the Clipboard. Paste (command-V) into a reply to this message.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

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I just downloaded the newest update for mountain lion. After downloading and restarting for installation, I got a message stating that the update cannot be installed due to an error. Yet when I check I have version 10..8.3 and safari version

I just downloaded the newest update for mountain lion. After downloading any restarting for installation, I got a message stating that the update cannot be installed due to an error. Yet when I check I have version 10..8.3 and safari version 6.0.3, which the update was for. Does this mean that the update is iinstalled and the message was incorrect?

Brian Gallagher wrote:
I just bought the Imac on Monday, which was placed on the shelf on Saturday. Its now Thursday and I have to update the machine. Heck I haven't even bought the printer or the new desk for all this stuff....ha ha.
Good timing! Oh well, at least you shouldn't have to update again for a while. It will be nice kickstarting your Mac with the very latest System Update knowing any hiccups from 10.8.2 would have been ironed out if they were going to affect your workflow at all.
Cheers and Happy Computing
Pete

Device Enrollment could not be installed due to an unexpected error

Hi I just installed OSX LION Server and want to enroll devices but I keep on getting the error : Device Enrollment could not be installed due to an unexpected error :
The profile “Device Enrollment (com.apple.ota."my-server-name-".private.bootstrap)” could not be installed due to an unexpected error.
My devices site is running properly, I can install Profiles but I cannot install any device, not even the mini I installed OSX Lion Server upon!
I already removed all certificates and keys for : ""my-server-name-".private" and recreated self signed certificates for SSL and code signing.
Any ideas?
Bert

So I just wasted half of a day on this, and at least for my own system I figured it out *without* doing a clean install.
1. First, check that you have opened the ports as suggested by others here.
2. If you've done that, then the problem may be a rogue entry in your DNS server setting. What that means is if you initially set up your server app with one name, then later switched it to a new one, the old name is still "hanging around" causing havoc. This was the problem. To fix, you can try the steps below. WARNING: this will wipe your open directory. Make a full backup! I'm not 100% sure that wiping your OD is necessary, but it worked for me. Turn off any services you're running.
3. Download the 10.7 server admin tools here: http://support.apple.com/kb/DL1419
4. Open up the WorkGroup manager, and select any network users you've created, then export them. You're backing them up because you're going to wipe your open directory.
5. Open Server Admin.app. Click on the reveal triangle for your server, and it will show an entry for "Open Directory". Click on that.
6. Click on the Settings gear in the top of the right panel.
7. Where it says Role: Open Directory Master, hit Change....
8. In the panel that pops up, hit "set up a standalone directory". It will warn you that it's going to wipe your server open directory data.
9. Now, on the left side of the same screen, select DNS, then hit the "zones" button on top.
10. Look for your old host name(s) there. Select any extra entries that have your old host names, and remove. DO NOT REMOVE your current name entry (the Primary Zone) or the reverse entry (Reverse Zone). If you remove those, you'll be totally hosed. Only remove redundant entries.
11. Back in the Server.app, go to the menu and select Manage -> Manage Network Accounts. It will ask you for some information as it sets up open directory again for you. Give it what it needs.
12. To re-import your saved account info, go to Manage -> Import Accounts From File. (I have not tried this step, but it *should* work. YMMV).
13. Now, go reactivate your profile manager, turn on device management. It should "think" for a bit while it churns through the new open directory data.
14. Now, it should work!!! (at least it does for me). I speculate that the name lookup was getting conflicting results from DNS, causing problems and confusion. This seems to have fixed it.
15. If that doesn't work, one other step I took (but it didn't seem to help by itself) was to wipe the device manager database. To do that, open a terminal and use
sudo /usr/share/devicemgr/backend/wipeDB.sh
WARNING: this will wipe any device info that you've set up. I don't think this is necessary, but might be used as a last ditch effort.
Hope that helps!

BlackBerry Z10 Error "The file cannot be played due to an unexpected error (10)"

Hope someone can help this one, I received a voice note through BlackBerry Messenger, after downloading I tried to play it and the following message popped up, "The file cannot be played due to an unexpected error (10)".
I received another file, 3GP format, tried to play it, same error pops up. I headed over to the music and video libraries, I could not see these 2 files. I connect my Z10 to the notebook and checked on my SD Card, I could see the files from were not named correctly e.g. VID 00001-20101226-1206 was named as VID 00001%20101226-1206 with the percentage symbol being the unusual thing I picked up. This was the case for both files.
I then modified/remaned the files replacing the % with a - (dash) symbol. The files were now visible and able to play through the Z10. I think there is a problem with the way BBM files are being saved especially the naming convention might be having an error/bug.
My OS release is 10.0.10.99, Version 10.0.10.738 with Build 455718. Is there a fix for this problem that is known? I checked but saw no posts where it was clearly addressed. Am I the only one experiencing this anomaly?
I have restarted the device but this does not resolve. I have attached a screenshot of the error sequence also showing how the file is named upon saving to my media library.
Attachments:
Z10 Error.png ‏287 KB

Hey runyamhere,
Thanks for bringing this to our attention.
To find the root cause of this issue regarding the media not saving the file properly, we will need to gather logs from the BlackBerry Z10.
I would highly suggest you contact your network service provider and ask to be transferred to BlackBerry so we can get a case number created so we can get the logs.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

A pdf form I have designed cannot be exported due to an "unexpected error". What can I do?

When I try to save a particular pdf form I have designed I get a message that it cannot be exported due to an unexpected error. I have not had this problem with other forms I have created. What can I do?

Yes, Forms Central. I made the form by using a blank form page, copying and pasting another form I had done previously to the blank page and then modifying it.
The original form I had copied from as the basis for the new form saved as a pdf form perfectly: the copied and then modified version kept displaying the error message.
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I will be making other forms that will have versions with minor variations and it would be much easier if I could copy and paste a whole form at a time rather than cell by cell but is that going to make the copied forms impossible to export from FormsCentral as it did with this one?

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Hi All,
I have same kind of problem - I created folder called "iLife' 11" and moved there all App's which belong to this package. As soon as I did this Software Update cannot find anything. For example Apple released iPhoto' 11 (9.1.1) update and Software Update did not find it until I moved it back to "Applications".
BTW I have same problem with Adobe App's. Adobe update did not see Photoshop which has been moved to sub-folder.
My question is DO I have any chance to put App's to sub-folder and get them automatically updated by Software update? IF so, what should I do?

All sub-folders located in /Applications/ not in /Users/username/Applications. Actually /Users/username/Applications/ is empty on my mac.
What I trying to have is sub-folder (for example called Photo where I will have all applications for working with images (Photoshop, Nikon Scan, SilverFast and so on) in one locations or iLife' 11.
I took this idea from folder "Utilities" I can put App there and it worked and updated without any problems.
As far as I understand this problem (from Unix point of view) is a PATH problems. Software Update cannot find App in the folder which not listed in PATH.
If I create link (allies) for application in /Applications/ folder it will updated.

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Help any body regards barry

Is your Microsoft Office folder in your Hard drive -> Applications folder? If you moved it Microsoft's software may not be able to find it. Hard drive -> Applications is not the same as Users -> yourname (home, house icon) -> Applications.

When installing the new iTunes software, the message : "the older version of apple software update cannot be removed." What should I do? I tried deleting files related, but nothing works.

When installing the new iTunes software, the message : "the older version of apple software update cannot be removed." What should I do? I tried deleting files related through control panel or the manual way, but it doesn't work. Am I missing something?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
http://www.apple.com/itunes/download/
Does it go through properly this time?

Trying to re-install itunes error message "the older version of Apple software update cannot be removed" ?

Unable to re-install itunes as error message appears "The Older Version Of Apple Software Update Cannot Be Removed"
Been to control panel and found apple software update but still unable to remove Help!!

Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

Apple Software Update cannot be removed during install

I have tried updating to the new 64-bit version of iTunes 9.1 several times, and every time it will get all the way to the end and say "The older version of Apple Software Update cannot be removed. Please contact your technical support group." It then says the iTunes installer has been interrupted and did not finish the download. I tried to manually remove the Apple Software Update, but it said "The installation source for this product is not available. Verify that the source exists and that you can access it."
What do I do? I've tried just about everything I can think of. I've even tried doing the download without checking the automatic updates option at the beginning of the installation.

First try heading in to your Add/Remove programs control panel and see if you can uninstall Apple Software Update from there.
If you can't uninstall Apple Software Update from there, or it doesn't appear in there, or if you seem to successfully uninstall it from there, but you still get the same message when you try to install iTunes, try the following procedure.
Download and install the Windows Installer CleanUp utility:
Description of the Windows Installer CleanUp Utility
Now run the utility (“Start > All Programs > Windows Install Clean Up”), select any *Apple Software Update* entries in the list of programs that appears in CleanUp, and then click “Remove”.
Now quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I tried to update itunes but keep getting these messages..The older version of Bonjour cannot be removed..and the older version of Apple software update cannot be removed..it won't work. How do i fix this?

I tried to update itunes and keep getting these messages..the older version of Bonjour cannot be removed..and The older version of Apple software update cannot be removed. How do i fix this does anyone know? I recently got an IPhone 4 and don't understand all this stuff yet. Thanks

Hi Kathy,
Welcome to Apple Support Communities.
See this article for some steps to troubleshoot your iTunes installation:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Cheers,
Jeremy

"The older version of Apple Software Update cannot be removed..."

When trying to update the Itunes software, I received an error message that indicated the application could not find a file. Since then, I've tried uninstalling all Quicktime, Itunes, and Ipod software and deleting all entries. I now receive the message "The older version of Apple Software Update cannot be removed. Contact your technical support group" when I try to reinstall Itunes. Please help.

okay, download and install the Windows Installer CleanUp utility and use it to remove the installation configuration information for your Apple Software Update:
Description of the Windows Installer CleanUp Utility
reboot the PC after using CleanUp. any joy with the itunes install now?

Problem trying to upbate ituns error masage the older version of apple software update cannot be removed contact your nearest spport group

problem trying to update iTunes error massage the older version of apple software update cannot be removed contact your nearest support group how
can i fix this problem i have tried many things but it still dose not work for me ????

Download the Windows Installer CleanUp utility from the following page (use one of the links under the thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Trying to download latest iTunes, but I keep getting "The older version of Apple Software Update cannot be removed. Contact your technical support group." Please help.

Please help. I am trying to download the latest version of iTunes so I can synch my new iPhone. I keep getting "The older version of Apple Software Update cannot be removed. Contact your technical support group." Please help as I have absolutely no idea. Thanks.

Download the Windows Installer CleanUp utility from the following page (use one of the links under the thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

HT1338 I am attempting to update to the new os x mavericks and while completing the download it prompts me to choose a disk. I have chosen the only option I am provided and am then told that the update cannot be installed on "untitled 1" what am I suppose

I am attempting to update to the new os x mavericks and while completing the download it prompts me to choose a disk. I have chosen the only option I am provided and am then told that the update cannot be installed on "untitled 1" what am I supposed to do?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then try the installation again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

An amount of software-updates cannot be installed due to an unexpected error?

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