An app I purchased and downloaded directly to my Ipad is missing and not in my app files on my PC. When I go to the app store to re-download it I can not the says I have already downloaded it. How do I get my app back?

An app I purchased and downloaded directly to my Ipad is missing and not in my app files on my PC. When I go to the app store to re-download it I can not and the app says I have already downloaded it. How do I get my app back?

You should be able to copy it from your iPad to your computer's iTunes via File > Transfer Purchases, or you should be able to re-download it via the Purchased link under Quick Links on the right-hand side of the iTunes Store home page - if that says that it's already downloaded, then that implies that it's already on your computer

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HT1657 I rented a movie and accidentally hit the menu button and now I can figure out how to go back and watch it . When I try to press rent again it says you have already downloaded this movie go to settings and check for downloads but I can find it.

I rented a movie and accidentally hit the menu button and now I can figure out how to go back and watch it . When I try to press rent again it says you have already downloaded this movie go to settings and check for downloads but I can find it download in settings.

I had the same issue with my apple tv 3rd generation. I rented Sinister and selected the "rent and watch now" option. Half way through the movie I accidentally pressed the menu button. When I looked for the rented movie on my apple tv I could not find it. Not even above the movie pannel where "purchased" and "top movies" comes up on the main menu. the apple tv suggests to go to settings>downloads but I don't have that option. I did go to settings> itunes store> check rentals but that didnt work either. It took too long to even check. Thank you because this SOLUTION worked great.
SOLUTION: How to reset apple tv 3 3rd generation to view rented movies:on the apple tv remote: press and hold "menu" to go to the main menu. Select SETTINGS> GENERAL >RESET >RESET ALL SETTINGS. After the apple tv resets, input all your information again and your rented movies should be visible when you cruise above the "movies" section. THANK YOU!!
Apple needs to solve this issue because honestly it took me 3 hours and a half to watch a movie that only lasted 2 BECAUSE I wast trying to solve the issue, reseting and all. blahh.

I recently bought, from the original website of Adobe, Photoshop elements 13. However, when I go with my mouse pointer over the menu, It hangs or he works very slow. Does anyone have an idea how I can fix it? I have already downloaded updates, both from A

I recently bought, from the original website of Adobe, Photoshop elements 13. However, when I go with my mouse pointer over the menu, It hangs or he works very slow. Does anyone have an idea how I can fix it? I have already downloaded updates, both from Adobe and Windows. I have a new pc with window 8.1.

It could be a coincidence, but I rebooted the machine and (knock on wood) PSE13 seems to be working ok.

Good Evening, I bought a Mac Book Pro in Miami and with Apple Care that was recorded in the Apple Store - Lincoln Road. Now I can not get access to Apple Care here in Brazil. Someone tell me what happens? Please help me solve this problem.

Good Evening, I bought a Mac Book Pro in Miami and = with Apple Care thatwas recorded in the Apple Store - Lincoln Road. Now I can not get access toApple Care here in Brazil. Someone tell me what happens? Please help mesolve this problem.

Call Apple Care

Itunes has sent a lot of my music into iCloud. I have not asked for this. I can't log on to icloud, since I only have an ipod. How do I get my music back? It seems to have disappeared from my computer.

itunes has sent a lot of my music into iCloud. I have not asked for this. I can't log on to icloud, since I only have an ipod. How do I get my music back? It seems to have disappeared from my computer.

I have read the the advice you gave, and I had already tried that. It did not help.
When I tried to download an album with nine songs, (I have paid for the complete album), two songs were missing. One of them has showed up/disappeared a couple of times, but with a cloud/arrow-symbol next to it, what I thought to be a symbol for downloading from the cloud. When I click it, it starts a downloading process, and then I am told it cannot be done, "please try again later". The other song is nowhere to be seen. The song with the cloud/arrow-symbol, I bought 3 times, once with the album, twice just the song. That didn't change matters. iTunes tells me I have downoladed all songs I have purchased.
I do not really understand why you do not understand what I am writing, I only describe what happens when I use iTunes.
If a person want to use iCloud, one needs an iPhone, iPad or an iPod Touch. That information is not given until you have downloaded and installed the iCloud program. That is why I have it on my computer, but cannot use it. To set up an iClod account, you have to connect one of the above mentioned devices. I don't have one, so I cannot do it.
If you want the (13013) problem explained, I suggest you google it. I am not the only one to have that problem.
I am thankful that you spend time on trying to help me, but I cannot explain things clearer than this.

My computer crashed ,i have a new one how do i get my apps back?

My computer crashed and i have a new one. how do i get my itunes back and all my apps and music?

you can get your apps back by looking at you download history after signing in in itunes.
for the songs if they were purchased from the itunes store, same method.
if they were just mp3 files dowloaded from somewhere else, unless you have them saved somewhere, sorry man.

My bluetooth seems to have stopped working in my car. Both phone and car audio says it is connected but nothing comes through car speaker. I no longer have screen on iphone that says to choose audio source. How do I get that screen back?

My bluetooth seems to have stopped working in my car. Both phone and car audio says it is connected but nothing comes through car speaker. I no longer have screen on iphone that says to choose audio source. How do I get that screen back?

Thanks, this was the clue I needed to figure it out.
From Settings you can pull up Control Center.
In Control Center you can enable "Access from within Apps" (also "Access from Lockscreen")
Now when I'm playing music, I can swipe up from the bottom and a little control center window slides up. Neat - this is new since my old iPod. On this window, the name of the current Bluetooth connection appears. Tap on that, and a list of connected Bluetooth items appears. I just tap on the one I want to connect to and I am now playing through the speakers I want.
Jimmy

How to download the same song(track) with different keys? iTunes seems to think I have already downloaded the song and will not download the song in a different key of the Demo Track

How to download the same song(track) with different keys? iTunes seems to think I have already dowloaded the song and will not let me download the song in a different key or the Demo.

Hello Jigz19,
It sounds like you are unable to play a couple of songs from your library becuase you get a message that the computer is unauthorized to play, but other content purchased that same day works without issue. I would verify that the affected songs were purchased with the same Apple ID first:
Recovering a forgotten iTunes Store account name
http://support.apple.com/kb/ht1920
Open iTunes
Highlight one of the items you have purchased (You can find your purchases in your Purchases playlist).
Choose File > Get Info.
Click the Summary tab.
The Account Name area will list the account used to purchase the item. Unless you have changed accounts, this is your iTunes Store account name.
If so, then delete the songs:
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Then re download them with this article:
Download past purchases
http://support.apple.com/kb/ht2519
Thank you for using Apple Support Communities.
All the best,
Sterling

HT1349 Help, I purchased a used iPad. When I try to register the serial number. It says it's already registered. How do I get this corrected?

Help, I purchased a used iPad. When I try to register the serial number. It says it's already registered. How do I reregister my iPad under a new user?

Welcome to the Apple Support Communities
That's because the old owner still has it as a registrated device on his/her Apple ID. Contact with him/her and ask to remove the registrated device from the Apple ID, so you will be able to register it as your iPad

I Dowlaoded new version of I tunes and I have lost everything. How do i get it all back?

i Dowlaoded new version of I tunes and I have lost everything. How do i get it back?

See Empty/corrupt library after upgrade/crash.
tt2

Upgraded to ios7, then clicked on the update to THAT... now black screen/NO phone!!! What happened? How do I get my phone back??

I went thru upgrade to ios7, then a few days later there was an alert in settings, so I clicked on the update to THAT upgrade... then my phone went black... no turning off or on. So I plugged into my PC and it will only show an iTunes logo a small white arrow up and then a pic of hte cord attached.... computers won't recognize phone, but sometimes show a 'device' there, but no opening anything... and it shows NO device driver for apple iphone. what's happened??? HOW dod I get my phone back! This is a work phone... need asap! thanks!

Restore the backup from your computer

I need to down load the new version of itunes to my computer will it delete everything i have already downloaded from itunes all my play \lists/

I need to download the new version of itunes to my computer will it delete everything I have purchased in the past and my playlists?

To back up the suggestion above, here is a suggested backup strategy.
tt2

I removed registration of a product on one Apple ID, and am trying to register under another. After removing product from profile, I log into the other account and try to add. It says it's already registered. How do I get all products on one ID?

Does anyone know how to consolidate all products that I own under one Apple ID? I have removed registration, but when I try to re-register the SN, it says it's already associated to another Apple ID.

Your best bet would be to try resetting the password to the account that you would like to use via iForgot
Once you log in to that account change the email address to anything, it can even be fake its just a placeholder
After you do that you will be free to change your old email address on your appleID to the new one that is now free to be used as it is no longer attached to the other account.

HT4314 iPhone 5c iOS 8.0.2 Game Center randomly logged me out and asked for a nickname as if I did not have an account. How do I get my account back?

I updated my iPhone to iOS 8 then added the 8.0.2 update early last week. On 10/3/14, I used an app that saves through Game Center with no problems (and had not been logged out of Game Center at any time since the update), then a few hours later when I tried to go back in, Game Center popped up and asked for my password. I put in my password, then Game Center prompted me for a nickname. When I entered my nickname, it told me it was associated with another account. I only have one Apple ID and the account the nickname is associated with is my own. After going out and back in and restarting the phone, I finally entered a new nickname thinking maybe it was being required as part of the update but then it cleared all of my Game Center information. Is there a way I can get back to my original nickname and Game Center progress? Thank you in advance for your help as I am not very tech savvy.

Even easier than what I wrote originally. Just do a RESET ALL SETTINGS . I was originally only trying the "reset network settings" but didn't try reset ALL settings. This has helped 5 of my friends regain their Bluetooth connectivity with a variety of autos. But remember two things: 1) back up data on your phone before trying this and 2) don't forget to delete the bluetooth original pairing from your car.

HT4759 i have unlimieted data through ATT, but on icloud it says i have 5G of storage, how do I get it to see the ATT plan

i want to be able to some music from clout to mhy iphone 5. I am having tow problems. Cant see any music on cloud, and through ATT i have unlimited data, but on the icloud it says i have 5GB. Can anyone help?

Your unlimited data for AT&T is how much data you phone can download/upload.
iCloud data is storage.
In other words you can store 5GBs of data for free (you can buy more) on Apple's server via iCloud. They are two completely different things.

An app I purchased and downloaded directly to my Ipad is missing and not in my app files on my PC. When I go to the app store to re-download it I can not the says I have already downloaded it. How do I get my app back?

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