An app icon dissappeared, but app store shows it was intalled.

I installed Candy Crush Saga on my ipad 3 (iOS 6.1.2), the icon showed installing on desktop but dissappeared after installtion finished. The game is shown as installed in the "purchased items" in the App store, and I can open it from the app store. How can I let the icon to show on the desktop? I already restart my ipad many times. and i've reset my desktop layout with not luck. I could uninstall and reinstall the app from the app store. Please help.

How many homescreens do you have on your iPad ? There is a limit of 11, after which apps are only accessible via the spotlight search screen, or the app store. If you do have 11 screens then you could move your apps into folders so as to make more of them accessible via the screens - you can either create folders directly on the iPad, or via the screen mock-ups on the iPad's Apps tab when connected to your computer's iTunes

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App Store shows 2 updates but doesn't open

Mc Book Pro Retina
Processor 2,4 GHz Intel Core i 5
OS X Mavericks 10.9.5
After 4 months of non activity (I have been away) I checked for updates. The App Store shows 2 in its icon. When clicking to open it opens but nothing is there - feels like a dead-end. How to make App Store work?
Thank you for your help!

Try resetting the App Store and Clearing Cookies.
Reset Learned from Old Toad

An app I downloaded is no longer showing up on my screen. The app store shows thar it needs to be updated, but the update bottom is colored light, not dark.

I downloaded Pandora a while back. My 12 year old nieces were playing with my iPad and now the Pandora icon is not on my screen. The app store shows that it needs to be updated, but I can't do it. What can it do to recover my Pandora program?

Thanks for your reply. Unfortunately, my query is not so much about the sale of the company and the dream. I agree with you on that point. Good for them. My frustration is that this old app has now caused a glitch in my Apple App Store icon. I have a red badge with one update and it is referring to the old app that has been sold that needs to be updated. When I try to update the app it says no longer available for purchase. So I have since deleted that app in hopes that it would resolve the red badge issue. It has not. Somehow, that old app and the new app with the same name but by a different company has caused the glitch. I have reset all settings on my iPad, I have rebooted, I have deleted the app and still the red badge with the one update for the old app is there. Hmmm. . . I guess I need to take this into the Genius bar or wait for ios 7 in hopes that it will fix the glitch. Thanks again for your help.

Pages, Numbers and Keynote won't update. App Store says update was applied, but when I open Pages/Number/Keynote, the version of it shows the old version.

Pages, Numbers and Keynote won't update. App Store says update was applied, but when I open Pages/Number/Keynote, the version of it shows the old version.

When you updated, the old version remained on your Mac, in a subfolder within Applications named iWork '09. Any icons you have on the Dock still point to that old version. Try opening the Numbers that is located in your main Applications folder, not the one in the subfolder. If that works, then drag that one to the Dock.
SG

IPhone5 App store Shows Updates (4), but won't show which apps to update

My iPhone 5's App Store shows that I have 4 updates to my apps that I can apply, but when I go to the updates screen, it shows me nothing but a blank white screen in the application update section. No indication that All Apps are up to date, nor that any apps need updating. I do note that the "loading" icon in the header spins for quite a while, then disappears with no updates to screen.
I tried jumping on wifi, LTE, etc. Tried killing the App Store app, then relaunching it. No go. Even tried rebooting the phone!
I will note, the rest of app store works fine. I can search around and find applications to purchase. Literally every other section works fine except Updates. It just stares at me blankly.

This doesn't help with my MacBook Air
- There is no iCloud Symbol. I did go to the iTunes Library as suggested above. It showed only 2 apps purchased of the over 100 that I have.
- When I go to iTunes, it wants to download some of my apps onto the computter...I don't want them on the computer. My connection isn't that great for downloading and I have way to many apps to do that. Besides, I just don't want them on the compute.
-I use some apps on my iphone 5, others on my iPad and just a few on my computer. Some overlap the phone and ipad. I want them to stay that way.
- If Apple won't let me do it on 6.1, how can I go back to 6.0?
How does Apple feel about just fixing it?

HT204266 I downloaded AirPlayIt yesterday from the app store. It was on my iPad yesterday. Today, however, the app icon does not appear on my home screen. When I go into apps it is there but it doesn't have an "Open" choice. There is only a cloud with

I downloaded AirPlayIt yesterday from the app store. It was on my iPad yesterday. Today, however, the app icon does not appear on my home screen. When I go into apps it is there but it doesn't have an "Open" choice. There is only a cloud with an arrow pointing down. When I click on the app it pops up but there is no open button. How can I remove it? Tapping it won't work as it isn't on my home screen.

You'll have to contact the developer about this. Apple doesn't make this app;

TS3274 My App Store shows 3 updates but when I go to it the screen is blank. It will not give me the option to update all or one at a time, it doesn't show the apps at all.

My App Store shows 3 updates but when I go to it the screen is blank. It will not give me the option to update all or one at a time, it doesn't show the apps at all.

Many people are having this problem for the last couple of days. This is a problem that Apple has to fix. If you look around the forum, you will see many, many discusssions about this and they have been going on for a few days.
According to Fly150 in another discussion, this is a workaround - for the time being.
If you want to update the Apps while waiting for Apple to fix Updates:
1. Go to App Store
2. Select Purchased
3. Select All
4. Scroll down to find the Apps showing update
5. Select update on the Apps
This should update the Apps and get rid of the update count in App Store.

HT1338 The Mac App Store shows an update available for iMovie but when I click "update" it gives me this message, "The product distribution file could not be verified. It may be damaged or was not signed." What can I do to update this program?

The Mac App Store shows an update available for iMovie but when I click "update" it gives me this message, "The product distribution file could not be verified. It may be damaged or was not signed." What can I do to update this program?

http://www.apple.com/support/mac/app-store/contact.html?form=account

It's been 4 days now my App Store show 2 message it means that I have to update some applications but every time I open my App Store and press update it only shows blank page but if I press genius, top charts, featured, search I can browse them

It's been 4 days now my App Store show 2 message it means that I have to update some applications but every time I open my App Store and press update it only shows blank page but if I press genius, top charts, featured, search I can browse them

It's been 4 days now my App Store show 2 message it means that I have to update some applications but every time I open my App Store and press update it only shows blank page but if I press genius, top charts, featured, search I can browse them

I do not have some apps in my mac but still app store shows them as update available

I have a Mac Book Pro. I installed some apps and then deleted them from my mac. All the apps are no longer visible in the launchpad. But still the mac app store shows them as an update available. Kindly tell my either how to uninstall those apps completely or how to get rid of the problem.

Hi Rishu1998,
Thanks for the question. If I understand correctly, you dont want to see some purchases in iTiunes store. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
iTunes Store: Hiding and unhiding purchases - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario

Unable to update to Mavericks, app store shows error downloading, and check purchased items, but I still can't download it.

Unable to update to Mavericks, app store shows error downloading, and tells me to check purchased items. I go there, but I still can't download it.

Hi there Kkoski22,
You may find the information in the article below helpful.
Download past purchases
http://support.apple.com/kb/ht2519
If you are still experiencing issues downloading your purchase, take a look at the article below for information on how to report it to iTunes
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
-Griff W.

HT6104 App store shows that it upgraded Safari to 7.03 but "About" shows 7.02...Also, Top sites show blank... obviously a MAJOR BUG!!!

How do I get my Top Sites back and stop the other bugs using Safari since it automatically "upgraded" yesterday? App Store shows that Safari 7.03 installed successfully but below is what I see when I go to "About Safari" :

sorry, forgot to add this screen shot of App Store... I don't have the option of re-installing....

I purchased iPhoto after installing Yosemite, but App store shows the download is "waiting"

I purchased iPhoto after installing Yosemite, but App store shows the download is "waiting", with a greyed out box that says pause.

Hi exyankee,
Thanks for the question. If I understand correctly, an app is stuck on waiting. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
iTunes: How to resume interrupted iTunes Store downloads - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
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I am using iPhone 4S , iOS 6.0.1. I can sign in using my apple password, but the App Store showing message your password is incorrect. Do any one help me?

I am using iPhone 4S , iOS 6.0.1. I can sign in using my apple password, but the App Store showing message your password is incorrect. Do any one help me?

Try This...
Close All Open Apps... Sign Out of your account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

I have been download lion last night and it stopped. i tried again but APP Store show installed. How can I retry to install?

I have tried to install lion last night and it stopped by slow internet connection. I paid through App Store and i tried again today but APP Store show installed. How can I install again?

If you cannot resume the download, try to start the Installation Application in your /Applications Folder. If that does not work, delete the Installation Application and try to reload it. If that still does not work, contact Apple would be my best tipp

An app icon dissappeared, but app store shows it was intalled.

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