An Elephant stepped on my Thinkpad - Rescue and Recovery

My backup solution for my thinkpad is an external usb drive using Rescue and Recovery which I keep at my place of work. So if I lose my laptop or it gets stolen or an elephant steps on it (at the zoo?), I still have my backup.
And if the building burns down where the usb drive is stored, I still have my laptop which I always take home every night. I think its a pretty good redundancy solution. The only risk is if I go out for lunch, leaving the thinkpad in the office and the building burns down destroying the laptop and external hard drive together. Its a risk I'm willing to accept.
Now most backup systems have a "recovery disk" where if your computer stops working or is subject to one of the disasters mentioned above, you can load this disk into another computer, boot into a recovery operating environment and recover your precious files. Thinkpad's Rescue and Recovery system goes one step further where you can have the recovery environment on the usb hard drive itself. All you have to do is plug it in and turn on your computer to boot into the recovery operating system. Great idea!
Well I thought......and here is my dilemma....
If my thinkpad is stepped on by an elephant, I would naturally plug my usb drive into my desktop to recover my data files. The problem is, my desktop isn't a Lenovo...so the Rescue and Recovery operating environment doesn't load into memory. It seems to go into this continuous loop of trying to load but fails. Remember I don't want to install Rescue and Recovery onto my desktop, I just want it to load into memory so that I can get access to my back up and transfer my data files to my desktop until such time when I purchase another Thinkpad.
So my question to this forum is; is it true? is Rescue and Recovery crippled in this way that it only works on Lenovo branded machines, even if your Lenovo has been stepped on by an elephant and you don't have another Lenovo immediately on hand?
I mean, is the Rescue and Recovery back up solution, just an external hard drive or is it really a external hard drive and another Lenovo computer
Or is there something (I hope) I have to do in the desktop Bios to be able to get Rescue and Recovery working?
Just wondering...has anyone done a similar test?   

Hello,
Hopefully this email reaches you before an elephant steps on your ThinkPad.
You might find a white paper I wrote about a year ago of interest:  It's called Options for backing up your computer [PDF, 861KB] and goes over some of the various ways in which home and SOHO users can backup their systems.  It's product and operating system agnostic, so it doesn't get into specific recommendations for tools to use, but does go over the types of backup hardware and software available.  One thing it does not cover is cloud-based solutions, though, so that's something you'll want to look into separately.
You didn not mention which model of ThinkPad you had, but you might want to look into something like a Pelican Case for yours, if it fits.  While I'm not sure it would be very effective against elephants, it should give you a chance against probably anything smaller than one of the big cats.
Regards,
Aryeh Goretsky
I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
S230u (3347-4HU) • X220 (4286-CTO) • W510 (4318-CTO) • W530 (2441-4R3) • X100e (3508-CTO) • X120e (0596-CTO) • T61p (6459-CTO) • T43p (2678-H7U) • T42 (2378-R4U) • T23 (2648-LU7)
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    NNNNN wrote:
    SOMETIMES: (I dont know why)
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    Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.
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  • Step by step instructions for recovering your system using ThinkVantage Rescue and Recovery

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  • Issues with a T61 harddisk, UNMOUNTABLE_BOOT_VOLUME, cannot also get in the Rescue and Recovery

    Dear Lenovo Support Community,
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    Best Regards,
    AL_K

    Step One: Install windows
    Step Two: run system update
    Step Three: Your done (optionally have a beer and relax)
    Sorry, step three was a bit of humor I added.
    Actually these recovery CDs were produced before the first T61 was made, probably in 2006. The T61 line was replaced in 2008.
    You can activate with the code on your COA, I've done it many times, just make sure you do a full (new) installation, not an upgrade, from an oem disc.
    If you do end up using the original product recovery disc set, your steps are more like this...
    1. Install disc one...   wait 30-60mins
    2. Install disc two...   wait 30-60mins
    3. Install disc three...  wait 30-60mins
    4. Install disc four...   wait 30-60mins
    5. Install disc five...  wait 30-60mins
    6. Install disc six...   wait 30-60mins
    7. Install disc seven...   wait 30-60mins
    8. Install disc eight...  wait 30-60mins
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    10. Install (replace old version)  system update and run.
    11. go to windows update and update several years worth of patches and hotfixes. (1-4 hours)
    12. kick back and have a warm beer and cold pizza, if there is any left after I finished hours ago and celibrated already.
    Also, after going through all that, you've not only installed windows, then replaced nearly the entire operating system, but you've also used valuable harddisc space to make several redundant copies of the outdated files, drivers and apps. 
    Please understand, I'm not saying the recovery discs are a bad design, they work great, and back in 2006-7-8-9 I'd happily go through all that work, but today all the stuff on them is to old so it's futile to go through all that. It would be really nice if Lenovo updated the install discs, and we could download the latest version to use, but they basically just leave them untouched after the model line is released, so nothing on that disc is newer then about 2006.
    I'll also add that both George and I have done this well over 100 times each, so we wouldn't be suggesting this if it wasn't the best option, but in the end you'll have a working system no matter which route you take to get there, so the only question to ask yourself is...
    Do you like your beer cold and your pizza hot  
    Good luck, and enjoy your endeavours
    ThinkPad W-510 i7-820QM(1.73-3.06GHz) Quad Core... ThinkPad T500, T9900, 8gb SSD...FrankNpad T-60p/61p (X9000 2.8ghz) 8gb SSD ips FlexView...ThinkPad T-61p (T9300 2.5ghz) 8gb ram...Thinkpad X-61 Tablet 4gb ram...ThinkPad A-31 (1.9ghz P4 1.5gb ram)

  • How to install Rescue and Recovery CD to my T42

    I ordered Rescue and Recovery CD to install my T42, and I got 8 CDs, one is independant, and other 7 CDs are for T42, so I just wonder how do install it, I mean use which CD, or which is used firstly, anyway, could someone tell me step-by-step to rescue my laptop.
    Thanks a bunch.

    Well, you should wipe the entire drive before using the recovery disks, including the original recovery partition if it's corrupted.
    The disks will create a new recovery partition.
    Cheers,
    George
    In daily use: R60F, R500F, T61, T410
    Collecting dust: T60
    Enjoying retirement: A31p, T42p,
    Non-ThinkPads: Panasonic CF-31 & CF-52, HP 8760W
    Starting Thursday, 08/14/2014 I'll be away from the forums until further notice. Please do NOT send private messages since I won't be able to read them. Thank you.

  • How to use the rescue and recovery, and the product recovery discs ?

    Hi everyone,
    I've just recently became a new owner of a T61, and really enjoying it. I haven't had a chance yet to test-drive the lenovo phone support, as I have not yet screwed anything up that bad that required their help. I did try a clean factory reinstall from the service partition and it worked great. I would like to find out, how does one use the rescue and recovery startup disc, and the product recovery discs that I created myself? From my previous experience with Dell and HP, I only had to insert the first one and restart the computer, and the rest followed. But with ThinkPads, if I ever wanted to bring it to a clean factory state using those discs, do I use rescue and recovery first, followed by the product recovery? I'm curious, what is the difference between the two? 
    T61 (7658CTO), T9300, 3GB, 250GB, XP Pro
    Solved!
    Go to Solution.

    blake_ibm wrote:
    Hi! I'm blake
    There is no diff between the two... One is on  the Hard Drive and the other on CD/DVD.
    Having the HDD version (pre-installed) is a good for trouble shooting.  It uses a whole diff O/S on a whole diff partition (not C.
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    Other then that. You can re-image another HDD from disks, you can't do that with the F11 version.
    dose all that make sense?
    Hi blake_ibm,
    Thanks. All this makes perfect sense to me, but that's not what I'm asking for. My question is this: if I wanted to bring my notebook to its factory shipped condition using my recovery cd's, how do I do that? Do I insert cd1 first and then restart the notebook, or do I just insert it without restarting it, or perhaps I should use first the rescue and recovery?
    You said that there is no difference between the two, but what two are you talking about man? I am not comparing cd recovery to partition recovery. I am talking about rescue and recovery cd, with system recovery cd's. These are the two things that I'm talking about.
    I'm really grateful for all replies, but please people, read the question first !!!
    I would really appreciate if someone could explain the steps involved in performing a clean factory recovery, using the cd's, and not the recovery partition. I just want to know for the future, in case one day I have to do it. That is all I'm asking.
    T61 (7658CTO), T9300, 3GB, 250GB, XP Pro

  • Rescue and Recovery Password not Accepted

    There is a previous message with the same title but, it is marked solved.  The solution does not work for my machine.
    My ThinkPad T2300 (0768 -2UU) has crashed.  
    When I press F11, the ThinkVantage Rescue and Recovery 3 screen appears.
    - I assume it is Version 3.  
    The Rescue and Recovery Workspace Logon window then appears.  It has  the following fields.
    - User Name: AutoFilled with my main ID (Jim).
    - Windows Password: blank
    - DOMAIN: Autofilled with Lenovo-xxxxxxxx
    - Check box: "I forgot my Windows Password"  It is grayed out!
    When I put in my Windows Password, I get the following message.  "Authentication failed.  Please try again."
    If I change to another id: Administrator, John etc. I get the following message. "The user has not been enrolled with the Client Security Solution.  Only enrolled users may log on or recover their password/passphrase."
    When I boot the machine, the best I can do is to get into DOS.   I have no passwords set in Bios.  I have tried to remove the password with the following command  (C:\Program Files\Lenovo\Rescue and Recovery\pe_masterpw_app.exe -remove) .   I have scanned my machine and cannot find "app.exe".
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    Hi,
    based on the informations, that you provided, this looks, like if the RnR partition was configured as secure for your CSS application.
    So here are the steps, on how to get rid of the password request:
    - start into OS
    - open CSS
    - go to Advanced-> Manager security policies
    - in this new window you will see on the left side the option "Log on to Rescue and Recovery". Please select it and on the right site you can choose the correct option, that you want to user. Or just dissable it.
    Your situation is, that you, or someone have protected the RnR partition with the CSS security policy. The command, that you noticed, that is not for this purpose, because there are multiple ways on how to set a password into RnR partition:
    1) useind RnR => this is the option, where the command "pe_masterpw_app.exe -remove" would help
    2) using BIOS => this was only by older systems
    3) using CSS => this is the situaiton, that you see. The main hint is the domain field, which can be only comming from CSS
    Let me know, if this helps.
    Cheers

  • Factory rescue and recovery disc usage

    I figured I'd ask here before I get very, very angry.
    My ThinkPad SL400 has experienced a massive failure.  I was able to rescue my documents, etc., but the boot software was corrupted and I needed to do a complete system restore.  I didn't have viable rescue and recovery discs and so paid $45 plus shipping to order a set of them from Lenovo.  They came with instructions, which I have followed.
    Step 9 of their instructions states:
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    Note: The remainder of the recovery process is fuly automated and no action is required by you.  the computer will restart into the Windows desktop several times and you might experience periods when no activity is apparent on the screen for several minutes at a time.  This is normal."
    Unfortunately, that's not what happened.  When I rebooted the machine I got a message stating:
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    I've restarted the machine several times with no different answer.  I tried booting from the first two Rescue and Recovery discs they sent and neither worked to complete the boot process.  I tried changing the boot device to the hard drive and it didn't work.  I called Lenovo Technical Support and they told me that, even though I had JUST PURCHASED the discs, they would not answer my questions about how to use them.
    I am feeling very much like I just poured $50+ down a rathole with a company that won't stand behind its products.
    Hopefully you guys can give me some suggestions before I call my credit card company and ask them to remove the charge as a fraudulent purchase.

    So i guess you selected the optical drive to be the first one to boot in the boot up list?
    Regards,
    Jin Li
    May this year, be the year of 'DO'!
    I am a volunteer, and not a paid staff of Lenovo or Microsoft

  • Rescue and Recovery failed destination network location can no longer be reached

    W510, running Windows 7 Pro SP1,  updated with ThinkVantage including BIOS 1.37 along with Rescue and Recovery 4.31 yesterday. Using Backup locations "Local hard drive" had not problem, but when it was set to "Network", it gave me "The backup failed because the destination network location can no longer be reached.". Prior to running RR, I manually mounted the shared drive on W510 and could read and write files. The user that mounted the shared drive was not "Administrator" but has Administrator privilege. The network shared drive was a folder on an Windows XP SP3 computer.The shared drive had Full Control granted to Everyone as well as for Sharing. I rebooted W510 before starting RR. After the "network location can no longer be reached" error popped up, a long while later, RR actually wrote some files in the shared drive and then finally it aborted. It created on the shared drive RRBackups\SZ\<UUID>\... (among other folders and files); under <UUID> there's a common\rr.log with:
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    =0 pw=0 uuid=0 compress encrypt
    Sun May 22 02:04:15 2011 RescueRecovery: br_funcs returned error code 0x501
    Sun May 22 02:04:15 2011 RescueRecovery: Running: C:\Program Files (x86)\Common
    Files\Lenovo\mnd\mapdrv.exe *
    Sun May 22 02:04:15 2011 RescueRecovery: Get the shutdown flag from service is 0
    Sun May 22 02:04:48 2011 RescueRecovery: CRRBackup::removeLevel() - DeleteFile(\
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    t0.dat) failed.  Error 3
    Sun May 22 02:04:48 2011 RescueRecovery: In GetBackupFolderName, UUID is D0D186C
    05DAE11E0-9303F5C431248DAC!
    Sun May 22 02:04:48 2011 RescueRecovery: In CreateSpecialBackupFolder, get szBackupFolder is C:\RRbackups\SZ\D0D186C05DAE11E0-9303F5C431248DAC
    Sun May 22 02:04:48 2011 RescueRecovery:  CreateSpecialBackupFolder: szBackupFolder= C:\RRbackups, szMidiumFolder = C:\RRbackups\SZ
    The events don't make sense:
    a) Why would RR says "network location can no longer be reached" - the wording suggests that it was OK, but now it isn't.
    b) The br_funcs returns Error 0x501 (NOT_IMPLEMENTED or NOT_SUPPORTED), but RR still attempted to call mapdrv.
    c) Apparently mapdrv was successful otherwise it shouldn't try to delete the t0.dat on the shared drive (which didn't exist - hence Error 3 (PATH_NOT_FOUND)) and unless it has reached the remote computer, it wouldn't know the file wasn't there.
    I'm curious to find out if anyone has run into this problem and how to fix it.

    It errored out after it has already created some folders and files as indicated in the first post.Tried the same steps several times just make sure it was repeatable by closing Rescue and Restore app and starting it again. The network between the share host and my W510 was a direct RJ45 cable connection, so zero hop.  In the end I used Windows 7 Backup and Restore to do full backup, using the same \\server\sharename, the network share was mapped without a problem. But then Windows 7 Restore CD wasn't able to map network share - giving me 0x800704cf. Googling shows lots questions raised on this but no fix.
    Update:
    Last night, I gave it a shot again. For some reason, RR was able to mapped the network share using \\IPaddress\sharename (this time I used a different folder and a diferent sharename). OK great, but after 10 hrs it's at 88% completion, did my math, estimated elasped time is 12 hrs, Wow! The image backup with Windows 7 Backup took 5 hr 51 min with 132GB in the WindowsImageBackup folder. RR is 2x slower!
    On the other hand, as it's still running, the est. backup folder size is 106GB. RR does a better job in compression - a 20% reduction in size compared with Windows' at the cost of 2x time.
    Going back to the Windows 7 Restore CD 0x80704cf error when mapping the network share, found an Internet user posting that he succeede by providing a NIC driver.

  • Rescue and Recovery 4.3 for Windows 7, installation

    Hello,
    I purchased my system June 16, 2009 with Vista downgraded to XP Pro so I was not able to purchase a upgrade disk from Lenovo.
    This week I purchased the Windows 7 64 bit Home Premium upgrade package at a local store.
    I did the upgrade (clean install) Windows 7 64 bit Home Premium on my ThinkPad T400 type 2764-CTO. Also successfully installed all Win 7 64 bit ThinkVantage software with System Update 4.
    I downloaded Rescue and Recovery 4.3 for Windows 7
    The documentation for the installation of R&R 4.3 is difficult to comprehend and I could not find a post on this board that deals with my topic.
    The recommended procedure before installing Rescue and Recovery on computers running the 64-bit version of Microsoft Windows 7 is:
    you must download and install the Microsoft Visual C++ Redistributable Package (x64) SP1.
    That was done with no problems!
    To make the Rescue and Recovery program work with Sysprepbackup in the Windows 7 operating system, you must download and install the Sysprepbackup accessory package.
    The Sysprepbackup operation changes in the Windows 7 operating system because a new version of Windows Recovery Environment (Windows RE) is built in the Windows 7 operating system. When you run the System Preparation Tool (Sysprep) and use the /generalize option, the Sysprep operation disables Windows RE by removing the Boot Configuration Data (BCD) entry to the Rescue and Recovery Pre Desktop Area (PDA). To make the Rescue and Recovery program work with Sysprepbackup in the Windows 7 operating system, you must download and install the Sysprepbackup accessory package.
    and here starts my problem installing the package!
    Instruction:
    To install the accessory package in the Windows 7 operating system and take a Sysprepbackup on a USB hard disk drive, do the following:
    Type the following commands to start the Sysprepbackup process using administrative privileges: cd "\Program Files\Lenovo\Rescue and Recovery" rrcmd sysprepbackup location=U name="sysprep backup" The "...run sysprep now..." message displays. Note: Before you take a Sysprep backup on the USB hard disk drive, make sure that there is at least one backup on your local hard disk drive.
    Go to the C:\Windows\Systme32\Sysprep directory and launch the sysprep.exe file. The System Preparation Tool window opens.
    Be sure to select Quit from the Shutdown Options drop-down list box. Click OK to save the setting. The Sysprep process begins.
    When the Sysprep process is completed, run the msi file that you downloaded using administrative privileges. Wait until the package is successfully installed.
    Restart your system. Then, it will automatically boot to the PDA to continue with the Sysprepbackup process on the USB hard disk drive. For the detailed parameters about the restore operation commands using RRCMD, refer to the Rescue and Recovery 4.3 Deployment Guide. Software versions to use with this release.
    3.At the end Install the Rescue and Recovery 4.3 package.
    Ok that should be simple to do.
    What is "Sysprepbackup" and do I need to follow the installation procedure above to be able to install and run Rescue and Recovery 4.3 for Windows 7. I dont think I need to or want to do a "Sysprepbackup on a USB hard disk drive". or may be I will when I understand what it is.
    Can I simply install the Microsoft Visual C++ Redistributable Package (x64) SP1 and  the  the Rescue and Recovery 4.3 package.
    Thank you
    Solved!
    Go to Solution.

    I installed Win 7 Pro 64 on my T400, ran TVSU and installed R&R 4.3. Fortunately, I didn't read those instructions first, or I might not have done it
    Have you tried just installing R&R? If it needs anything else, it should ask for it during the install. IIRC, it does require the VCC+ package.
    Z.
    The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.  The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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  • Create Recovery Media crashes on Windows 7 SP1 and Rescue and Recovery 4.51.0045.​00

    I installed Rescue and Recovery 4.51.0045.00 right after a fresh installation of Windows 7 Home Premium SP1 (Build 7601 64 bit) on my Thinkpad Edge 11. After hitting "Advanced Rescue and Recovery" and then "Create Rescue Media" I get a "Create Recover Media has stopped working" error with the problem Signature:
    Problem Event Name: APPCRASH
    Application Name: RRMedia.exe
    Application Version: 4.51.27.0
    Application Timestamp: 513d7dbd
    Fault Module Name: RRMedia.exe
    Fault Module Version: 4.51.27.0
    Fault Module Timestamp: 513d7dbd
    Exception Code: c0000005
    Exception Offset: 00004451
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033
    Additional Information 1: 3d61
    Additional Information 2: 3d617f89c03aec75ed4c33477fb666c5
    Additional Information 3: 62ba
    Additional Information 4: 62ba33999ddd637bc95b614e6779b3ea
    Uninstalling and then reinstalling Rescue and Recovery doesn't work - I still get the same error when trying to create recovery media.
    Any tips would be greatly appreciated.

    Hi Customer,
    We have below workaround for fixing your issue, would you please try and feedback result to me?Thanks.
    delete the below registrykey  :
    "spilock"="1382411866.78"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Lenovo\sp​i\RNR Boot Media]
    "spilock"="1382411866.78"

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