An email account to an apple id was hacked and now cant get in to verify the account settings.

Hi, My girlfriends email account wad hacked and despite all efforts to get back into it we are unabke to and we cannot verify her apple id anymore. Is there anyone at apple we can contact to change the email account for a id? For some reason when we try to log in to verify the apple account it doesnt accept her birthdate either which is bizzare. Cheers

The same thing happened to us, my husband and I have 2 seperate Itunes accounts and both attatched to a credit card, when we upgraded our iphones, same thing. Couldnt log in and no emails. Husband kept telling me he got purchases but they werent from me as I use Itunes cards. We called apple and it was a big fuss and not really all that helpful. All the devices are mine, not his and it was verify after verify after verify, to no end. Finally I gave up because the hacker had re routed the recipts to another email and apple wanted me to provide the email and the secirity question, well, how can I know the hackers email or what they replaced as security questions???? Frustrating. Now I am living with some dufuss tracking all my whereabouts on my macbook -so no privacy and no hopes in having secure passwords, and I synced my iphone and it's now having the same. This is very frustrating. Loved my mac, loved my phone loved my ipod and Ipad, but when your being tracked by a faceless unknown person and it costs how much to remove it's frustrating anyone else have this happen? It makes me want to just go offline.

Similar Messages

Aol email was hacked and now cannot get aol email on apple iPhone or ipad

AOl Email was hacked and now both of my apple products will not accept aol email...WHY?
I have iPhone 4 and iPad 2

Maybe because it was hacked. Did you change your password? Did the hacker change your password?

My email used for my apple id was hacked and I had to give it up. How do I change my primary id? I can't use the one I had that was hacked.

I have tried to update my id and I seem to be getting a second account because when I enter my current email, apple tells me that I already have an account. I also am told that emails for verification are sent to my hacked account that I cannot access so I cannot get my ipad mini registered. I feel like I have been going around in circles and am very frustrated.

➡ https://iforgot.apple.com/

Apple ID was hacked and can't access. Got an email today from Apple and a different email address was linked to previous apple id. How to cancel of the previous apple id?

My Apple ID was hacked and I can't access it.
And I got em email today informing my apple ID(which now have change to another name) was used to download an app from App Store.
How do I cancel the Apple ID? I don't to be still active and maybe using my information.
Help!!!

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

My apple id was hacked and my Main email was changed so cant find it to change the password ?? Help plzz

My apple id was hacked and my Main email was changed so cant find it to change the password ?? Help plz

You should get Apple involved in sorting this out. Start at this site:
https://getsupport.apple.com/Issues.action
Your Apple ID can be handled through iTunes.

The hotmail address i use for my apple ID was hacked and i no longer have access to it, this is stopping me from accessing any of my icloud or itunes. how can i fix this?

The hotmail address i use for my apple ID was hacked and i no longer have access to it, this is stopping me from accessing any of my icloud or itunes. how can i fix this?

Thanks, I appreciate the help. I think this is one of the problems Apple is creating by changing the OS so often. I had fomer colleagues at [a major aerospace contractor] who told me that so many original files were ultimately lost because of the deadly change in the "Save As" operation that they are now afraid of every OS update. Apple has badly damaged their support base with that very prominent company (they won't update now until they've fully examined and understand changes in the pre-conditioned nature of OS computer functions), and they are a whole lot less enthaled with Mac-related equipment/software. Can't blame them, I too used orginal files that way (as easy-to-use templates), and lost some important files before I realized what was happening (to late to revert). Companies should not have to retrain employees each time an OS gets an update, it's can be very expensive several different ways. They learned a painful lesson with that one. And because I'm now retired and don't use multiple devices, I need iCloud like I need a hole in the head... but I'm told there's no way to keep Apple out of my computer. Fortunately, because of major problems when initially installing Mountain Lion, one hold-over of the hardware/software damage I experienced was that iCloud can no longer access my computer even though everything else is working fine again. That was the only "good luck" I had as a result of that expensive nightmare.

My apple ID was hacked and a game by GodGame Inc was bought and installed. When I try to report a problem about this transaction, the link automatically sends me to the apple store support. The application is bugged. Please help.

My apple ID was hacked and a game by GodGame Inc was bought and installed. When I try to report a problem about this transaction, the link automatically sends me to the apple store support. The application is bugged. Please help.

thanks for your response roaminggnome. I changed my password immediately after it happened and I have contacted i tunes to let them know of this dillemma.
The I-tunes credit was a promotional thing by Apple to buy their laptop. So I didn't pay for the i-tunes credit in the first place. Do you think my bank will be able to reinburse Itunes credit then? I will ask support when they get back to me.

I took my phone off the charger and wifi while it was updating and now it wont let me on the phone nor my computer. how do i get it to finish updating or turn on?

i took my phone off the charger and wifi while it was updating and now it wont let me on the phone nor my computer and it just has the apple icon on the screen. how do i get it to finish updating or turn on?

Why would you do that when your phone is updating?
Your phone is in recovery mode If you can't update or restore your iOS device

HT201210 I just updated my iTunes and now I get a message that the application has failed to start because MSVCR80.dll was not found. What happened and how do I fix this? I can't access any of my music now.

I just updated my iTunes and now I get a message that the application has failed to start because MSVCR80.dll was not found. What happened and how do I fix this? I can't access any of my music now.

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99460)

I have recently changed my Apple ID password, but i now cant access my icloud with the new password, i thought the 2 were linked?

i have recently changed my Apple ID password, but i now cant access my icloud with the new password, i thought the 2 were linked?

Hi helenbeach,
If you've recently made changes to your Apple ID, you may need to update or log out/log back in to some of the related services for those changes to take effect. You may find the following article helpful:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Regards,
- Brenden

I recently purchased tunes with iTunes gift card. I still have $ left on my card and now I'm asked to verify my account. Why is this necessary?

I recently purchased tunes with iTunes gift card. I still have $ left on my card and now I'm asked to verify my account. Why is this necessary?

Because iTunes simply wants you to verify your name & address is correct in your account info.

My mail was hacked and now I can't see my mail on icloud. How do I reset it?

My mail was hacked and now I can't see my mail on icloud. What do I need to do to fix it?

http://support.mozilla.com/en-US/forum/1/625180

Apple id was hacked and deleted

My apple ID was hacked. They deleted/changed my apple id and now my icloud, my contacts, and my Notes on my iphone 4s are gone. What should I do?

I've just had this same problem (password didn't work, iForgot emails not coming to me, my birthdate and also all security questions all changed). I'm in the UK and have tried to contact Apple and OMG what a nightmare. Is there any way I can email them? Each time I try to do the call it just keeps saying 'I'm sorry, this is not available at this time. Try again'.
Things I've done so far:
- changed my Apple ID to another email address from the recover process
- changed all my security questions and changed my password
- changed my ID and passwords on my iPad and iPhone for iTunes and App Store (although it's now let me download and charged me for an album I didn't want without asking me to put in any Apple ID or password - ??)
My iCloud is just screwed now: I can't get to anything to change the Apple ID and it just says 'everything will be deleted from my iPhone/iPad if I proceed'. I don't want to proceed when I can't get in to that iCloud Apple ID anymore as I may never be able to recover everything if I don't know that password any more.
Have all my pictures, etc, been compromised on iCloud? Should I change my bank card/bank security?
Why can't I just email someone at Apple re reporting this rather than phone? (it's 3.30am here at the moment, I really don't want to be on the phone!). Any help advice you can give would be appreciated :o)

I accidentally in put the wrong email address when attempting to register with iCloud. As such, I can't verify the account with that email address because it does not exist. What should I do?

I accidentally input the wrong email address when attempting to register with iCloud. Therefore, I can't verify the account because the email address that I accidentally used does not exist. Can someone help me figure a way out of this because there does not appear to be a way to edit the email address?

try https://appleid.apple.com... enter the new icloud id, and try to edit the email address assocaited.

My apple tv just automatically updated now I get a screen with the back of the unit, what do I next

My apple TV automatically updated and now that the update is done, I get a screen with the back of the Apple TV showing a plug coming out of the HDMI spot pointing toward a music sign. How do I get the menu screen back?

The update didn't apply correctly. You need to grab a micro usb cable and connect to iTunes for restore
http://support.apple.com/kb/HT4367?viewlocale=en_US&locale=en_US

An email account to an apple id was hacked and now cant get in to verify the account settings.

Similar Messages

Maybe you are looking for