An email asked me to send a copy of my credit card statement! SCAM?!!

i've bought an ipad from apple store malaysia yesterday, and i just received an email from apple ask me send a copy of my credit card statement to verify.. is it a scam????
the email content as below:
Dear Apple Online Store Customer,
Thank you for your recent order with Apple.
To protect the security of the cardholder, we need your assistance to
verify some details.
Please send any of the following documents to
[email protected] You may wish to black out any
irrelevant, confidential information within the documents:
* Online Banking eStatement or scanned paper statement (.jpeg or .pdf
format)
* Any letter from the card issuing bank including the credit card
holder’s name, billing address and credit card number.
Alternatively, you can fax the statement to us via our secured toll-free
fax number at 1800 806 449.
If we do not hear from you within (6) calendar days from the date of
this email, your order will be cancelled.
Should you have any enquiries, please call me at 1800 806 447, from
Monday to Friday, 8:30am to 5:30pm (excluding Public Holidays).

Should have done this the first time. The email address is most definitely owned by Apple.
Domain Whois record
Queried whois.internic.net with "dom apple.com"...
   Domain Name: APPLE.COM
   Registrar: CSC CORPORATE DOMAINS, INC.
   Whois Server: whois.corporatedomains.com
   Referral URL: http://www.cscglobal.com
   Name Server: ADNS1.APPLE.COM
   Name Server: ADNS2.APPLE.COM
   Name Server: NSERVER.APPLE.COM
   Name Server: NSERVER2.APPLE.COM
   Name Server: NSERVER3.APPLE.COM
   Name Server: NSERVER4.APPLE.COM
   Name Server: NSERVER5.APPLE.COM
   Name Server: NSERVER6.APPLE.COM
   Status: clientTransferProhibited
   Updated Date: 04-dec-2012
   Creation Date: 19-feb-1987
   Expiration Date: 20-feb-2021
>>> Last update of whois database: Sat, 16 Nov 2013 16:05:37 UTC <<<
Queried whois.corporatedomains.com with "apple.com"...
   Registrant:
      Apple Inc.
      Domain Administrator
      1 Infinite Loop
      Cupertino, CA 95014
      US
      Email: [email protected]
   Registrar Name....: CORPORATE DOMAINS, INC.
   Registrar Whois...: whois.corporatedomains.com
   Registrar Homepage: www.cscprotectsbrands.com
   Domain Name: apple.com
      Created on..............: Thu, Feb 19, 1987
      Expires on..............: Sat, Feb 20, 2021
      Record last updated on..: Tue, Dec 04, 2012
   Administrative Contact:
      Apple Inc.
      Domain Administrator
      1 Infinite Loop
      Cupertino, CA 95014
      US
      Phone: +1.4089961010
      Email: [email protected]
   Technical Contact:
      Apple Inc.
      Domain Administrator
      1 Infinite Loop
      Cupertino, CA 95014
      US
      Phone: +1.4089961010
      Email: [email protected]
   DNS Servers:
   nserver6.apple.com
   ADNS1.APPLE.COM
   ADNS2.APPLE.COM
   nserver2.apple.com
   nserver.apple.com
   nserver4.apple.com
   nserver3.apple.com
   nserver5.apple.com

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http://support.apple.com/kb/TS1646
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Interval Since Last Panic Report: 3285 sec
Panics Since Last Report:          1
Anonymous UUID:                    Edited out....
Sun Oct 6 10:20:08 2013
panic(cpu 1 caller 0xffffff7f97d5c281): NVRM[0/2:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80979ab000 0x094700a1, D0, P0/4
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0xffffff80976537f0 : 0xffffff801761d636
0xffffff8097653860 : 0xffffff7f97d5c281
0xffffff8097653920 : 0xffffff7f97e2f1f6
0xffffff8097653960 : 0xffffff7f97e2f254
0xffffff80976539d0 : 0xffffff7f980eaac9
0xffffff8097653af0 : 0xffffff7f97e57ad1
0xffffff8097653b10 : 0xffffff7f97d6303f
0xffffff8097653bc0 : 0xffffff7f97d60ad6
0xffffff8097653dc0 : 0xffffff7f97d61b41
0xffffff8097653ea0 : 0xffffff7f97cfd80a
0xffffff8097653ef0 : 0xffffff7f99707838
0xffffff8097653f40 : 0xffffff7f99706783
0xffffff8097653f60 : 0xffffff801763e26e
0xffffff8097653fb0 : 0xffffff80176b3257
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         com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7f97c fb000->0xffffff7f97f9dfff
            dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f97c51000
            dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f97ce7000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f97ca4000
         com.apple.nvidia.nv50hal(8.1.6)[3455BCFE-565A-3FE5-9F0B-855BCB6CC9B3]@0xffffff7 f97fa9000->0xffffff7f9827cfff
            dependency: com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7f97c fb000
            dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f97c51000
         com.apple.driver.AGPM(100.13.12)[40BECF44-B2F1-3933-8074-AD07B38CA43A]@0xffffff 7f99705000->0xffffff7f99716fff
            dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f97c51000
            dependency: com.apple.driver.IOPlatformPluginFamily(5.4.1d11)[D57AB2EB-A2D1-3002-BDAA-E61E2 3A9D8F7]@0xffffff7f98722000
            dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f97ce7000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f97ca4000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12F37
Kernel version:
Darwin Kernel Version 12.5.0: Mon Jul 29 16:33:49 PDT 2013; root:xnu-2050.48.11~1/RELEASE_X86_64
Kernel UUID: B1B58405-A2B2-3C44-B25D-495053D52AB5
Kernel slide:     0x0000000017400000
Kernel text base: 0xffffff8017600000
System model name: iMac9,1 (Mac-F2218FA9)
System uptime in nanoseconds: 3823891658319
last loaded kext at 3540169233671: com.apple.driver.AppleUSBCDC          4.1.23 (addr 0xffffff7f99857000, size 16384)
last unloaded kext at 3683723440921: com.apple.driver.AppleUSBCDC          4.1.23 (addr 0xffffff7f99857000, size 12288)
loaded kexts:
com.apple.filesystems.msdosfs          1.8.1
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.driver.AudioAUUC          1.60
com.apple.iokit.IOBluetoothSerialManager          4.1.7f2
com.apple.driver.AGPM          100.13.12
com.apple.driver.AppleMikeyHIDDriver          124
com.apple.driver.AppleHDA          2.4.7fc2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.1.7f2
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.ApplePolicyControl          3.4.5
com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
com.apple.driver.AppleMikeyDriver          2.4.7fc2
com.apple.driver.AppleSMBusPCI          1.0.11d1
com.apple.driver.AppleLPC          1.6.3
com.apple.driver.AppleBacklight          170.3.5
com.apple.GeForce          8.1.6
com.apple.driver.AppleUpstreamUserClient          3.5.12
com.apple.driver.AppleMCCSControl          1.1.11
com.apple.filesystems.autofs          3.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          34
com.apple.driver.AppleIRController          320.15
com.apple.iokit.SCSITaskUserClient          3.5.6
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.3.5
com.apple.driver.AppleUSBHub          623.4.4
com.apple.driver.AirPort.Brcm4331          615.20.17
com.apple.driver.AppleAHCIPort          2.6.6
com.apple.nvenet          2.0.19
com.apple.driver.AppleUSBOHCI          621.4.0
com.apple.driver.AppleUSBEHCI          621.4.6
com.apple.driver.AppleFWOHCI          4.9.9
com.apple.driver.AppleHPET          1.8
com.apple.driver.AppleRTC          1.5
com.apple.driver.AppleACPIButtons          1.8
com.apple.driver.AppleSMBIOS          1.9
com.apple.driver.AppleACPIEC          1.8
com.apple.driver.AppleAPIC          1.7
com.apple.driver.AppleIntelCPUPowerManagementClient          214.0.0
com.apple.nke.applicationfirewall          4.0.39
com.apple.security.quarantine          2.1
com.apple.driver.AppleIntelCPUPowerManagement          214.0.0
com.apple.iokit.IOSerialFamily          10.0.6
com.apple.driver.DspFuncLib          2.4.7fc2
com.apple.iokit.IOAudioFamily          1.9.2fc7
com.apple.kext.OSvKernDSPLib          1.12
com.apple.iokit.IOFireWireIP          2.2.5
com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.1.7f2
com.apple.driver.AppleHDAController          2.4.7fc2
com.apple.iokit.IOHDAFamily          2.4.7fc2
com.apple.iokit.IOSurface          86.0.4
com.apple.iokit.IOBluetoothFamily          4.1.7f2
com.apple.driver.AppleSMC          3.1.5d4
com.apple.driver.IOPlatformPluginLegacy          1.0.0
com.apple.driver.IOPlatformPluginFamily          5.4.1d11
com.apple.driver.AppleGraphicsControl          3.4.5
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.nvidia.nv50hal          8.1.6
com.apple.driver.AppleSMBusController          1.0.11d1
com.apple.NVDAResman          8.1.6
com.apple.iokit.IONDRVSupport          2.3.7
com.apple.iokit.IOGraphicsFamily          2.3.7
com.apple.kext.triggers          1.0
com.apple.driver.AppleUSBHIDKeyboard          170.2.4
com.apple.driver.AppleHIDKeyboard          170.2.4
com.apple.driver.AppleUSBHIDMouse          175.8
com.apple.iokit.IOUSBHIDDriver          623.4.0
com.apple.driver.AppleHIDMouse          175.8
com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.6
com.apple.driver.AppleUSBMergeNub          621.4.6
com.apple.iokit.IOUSBMassStorageClass          3.5.2
com.apple.driver.AppleUSBComposite          621.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.6
com.apple.iokit.IOBDStorageFamily          1.7
com.apple.iokit.IODVDStorageFamily          1.7.1
com.apple.iokit.IOCDStorageFamily          1.7.1
com.apple.iokit.IOAHCISerialATAPI          2.5.5
com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.6
com.apple.iokit.IOUSBUserClient          630.4.4
com.apple.iokit.IO80211Family          530.5
com.apple.iokit.IOAHCIFamily          2.5.1
com.apple.iokit.IONetworkingFamily          3.0
com.apple.iokit.IOUSBFamily          630.4.5
com.apple.driver.NVSMU          2.2.9
com.apple.iokit.IOFireWireFamily          4.5.5
com.apple.driver.AppleEFINVRAM          2.0
com.apple.driver.AppleEFIRuntime          2.0
com.apple.iokit.IOHIDFamily          1.8.1
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          220.3
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.DiskImages          345
com.apple.iokit.IOStorageFamily          1.8
com.apple.driver.AppleKeyStore          28.21
com.apple.driver.AppleACPIPlatform          1.8
com.apple.iokit.IOPCIFamily          2.8
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0
System Profile:
Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.45f0
Graphics: NVIDIA GeForce GT 130, NVIDIA GeForce GT 130, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.7f2 12718, 3 service, 21 devices, 3 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST31000342ASQ, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5670S
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0x24400000 / 3
USB Device: Photosmart Premium C309g-m, 0x03f0 (Hewlett Packard), 0x7d11, 0x24100000 / 2
USB Device: composite_device, 0x090c (Silicon Motion, Inc. - Taiwan), 0x2000, 0x26400000 / 3
USB Device: Keyboard Hub, apple_vendor_id, 0x1005, 0x26200000 / 2
USB Device: Apple Keyboard, apple_vendor_id, 0x021d, 0x26220000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 3
USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0x04300000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x06110000 / 3

HT3702 how can i ask them to stop taking money from my credit card without my authorization?

the apple store keeps taking money saying that i buy things from my credit card. i don't know why this is happening. how do i make them stop taking maney without my authorization.

Perhaps you have had your account hacked by someone. Someone you know or a stranger. The first thing is to change the password in your Apple ID so that they cannot continue to buy things with your account. Second, if the None option is available in your iTunes account payment methods, select that and remove the bank card info.
Manage your Apple ID -
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/

HT1918 I updated my email address because I subscribed to the newsletters I guess, it told me to enter new email address but I placed the same email, never did change, will it affect the my credit card? Do I need to re enter credit card number?

Do I have to re enter my credit card number?

Accepted forms of payment > http://support.apple.com/kb/HT5552
If necessary... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

My itones is not letter me uPdate my apps and also is asking me 4 me secury code of me credit card. But went I put me code is telling me the code Is wrong

Somebody help me please

Check out this article:
iTunes Store: My credit card's security code or zip code does not match my bank's records
http://support.apple.com/kb/TS1646

I have An email telling me someone was trying to log in using my IP address and it asks me to confirm my details, credit card details dob etc, or my account will be closed. Is it ok to give this info

I have an email saying that someone has tried to log into me account using my IP address . It asks that is give all y personal details, credit card etc or my account will disabled. Is it ok to do this.

NO
it's a phishing mail. Delete it and don't give them a bit of info
apple will NEVER ask for credit card info via an e-mail

Five days ago I received an email from an anonymous sender with the subject: Your Apple ID was just used to buy full album Elton John 312.99. Your receipt No. 37930343160405752. the content began: Content-Transfer-Encoding: base64 From (my email add

Five days ago I received an anonymous email with the subject:
Your Apple ID was just used to buy full album Elton John £12.99.Your receipt No.37930343160405752
The content started: Content-Transfer-Encoding: base64 From:(my email address) followed by a very,very,very long stream of gobbledygook. There is no record of it in my i-tunes purchases or my credit card statement but that might only be because I have not updated my credit card details. Should I be worried that my account has been compromised? Does anyone know how I can get through to the right section of Apple to deal with this - all the emails I get say no-reply so I don't have an email address to contact them on.
I would be most grateful if anyone could help me with this.
Thanks in advance
Walwal

It's a phishing attempt to try and get your account and payment details - forward it to Apple : [email protected] , and then delete it
Phishing emails : Identifying fraudulent "phishing" email - Apple Support
Genuine emails : Identifying legitimate emails from the iTunes Store - Apple Support

On purchasing Ipad online, does Apple asks for email of scanned documents like credit card billings,etc. from buyer?

Hi!
My mother wanted an Ipad 3rd generation. We bought it online because of the free engraving and thinking it was hassle free.
What is SOP for buying Ipad online? I received an email (on that day) and a call (day after) that we were required to email to [email protected] or fax to 1800-1651-0554 credit card statement. Is this valid? This is my first time to buy gadget online.
Thank you.
JoUrgena

SoP is used in tangent when advisors speak about Scope of Support. I can't say for sure if this is legit or not because 800 numbers should be... but I am always weary of faxing off credit card info in this day & age.

An email asked me to send a copy of my credit card statement! SCAM?!!

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