AN ERROR ACCURED WHILE SIGNING IN ?

AN ERROR ACCURED WHILE SIGNING IN?

Sorry to hear you're having trouble!
Could you try these steps to alleviate the access issue you're having:
Choose Edit > Preferences (Win) or Adobe Reader > Preferences (Mac)
Click 'Online Services' on the left-hand side
Sign out of our Adobe ID and sign back in.
Try to convert your document again.
If you continue to have trouble, please verify that you can access the service via the web interface.  To do this:
Open a browser and navigate to http://exportpdf.acrobat.com/signin.html
Try to log in with your Adobe ID (email address) and password
Once logged in, follow the on-screen prompts to convert a file
Let us know if you're still having trouble and we'll try to help!

Similar Messages

  • Trying to convert a PDF to Word all it says is "An error occurred while signing in". I am signed in though?

    Trying to convert a PDF to Word all it says is "An error occurred while signing in". I am signed in though?

    Hi Sara
    I followed your link and uploaded a file. Trying to convert this file and says the following as if it does not realize I have already paid for this conversion process:
    Adobe ExportPDF
    Easily convert PDF files to Word or Excel.
    Subscribe Now
    Subscribe and add the ability to export an unlimited number of PDF files via your browser or mobile device.
    Convert PDF to Word
    Export your PDF files to editable DOC, DOCX, or RTF files.
    Convert PDF to Excel
    Turn PDF files into editable XLSX files with table formatting preserved.
    Edit scanned text
    With optical character recognition (OCR), even scanned text becomes editable.
    Please help.
    Regards.
    Kobus.

  • Trying to convert a word file to pdf and keep getting "An error occured while signing in"?

    Trying to convert a word file to pdf and keep getting "An error occured while signing in"?

    Or contact Adobe Customer Service via http://helpx.adobe.com/contact.html?product=export-pdf

  • Error encountered while signing. Windows cryptographic service provider reported an error. Object not found. Error code:2148073489. Windows 7, Adobe Reader XI, Symantec PKI, Smart Card and CAC. I have seen other threads for this error but none have a reso

    Error encountered while signing. Windows cryptographic service provider reported an error. Object not found. Error code:2148073489. Windows 7, Adobe Reader XI, Symantec PKI, Smart Card and CAC. I have seen other threads for this error but none have a resolution. Any help would be appreciated.
    Sorry for the long title, first time poster here.

    This thread is pretty old, are you still having this issue?

  • Error encountered while signing: The Windows Cryptographic Service Provider reported an error: Access was denied because of a security violation. Error Code: 2148532330

    Last night when i tried to sign a document i received the mesage below and after that it says this document can't be signed what can i do to fix this problem.
    Error encountered while signing:
    The Windows Cryptographic Service Provider reported an error:
    Access was denied because of a security violation.
    Error Code: 2148532330

    I assume you are implying "biztax" application here, right?
    I have contacted their program lead, with no result at all.
    Past days I have been searching for a solution - reinstalls / new systems - no solution.
    This issue appeared a week or two ago only.
    I found http://forums.adobe.com/message/5338853 useful - but no positive results either.
    http://test.eid.belgium.be/faq/faq_nl.htm obviously didnt help either.
    If anyone finds a solution to this issue, please do let me know - any help is appreciated.
    Biztax tells to use the "signature", not the "authentication"  - but it is only Auth. that is showing up as option to sign (that works)
    ps, did you fiddle with the Adobe Reader XI security settings and import that PKI etc as well? I hoped that would be the breaktrough. Sadly i'm still crying in my chair.
    Oh, and dont forget: they claim nobody else got this issue. Maybe one or two people. (We got about 8 customers experiencing exactly the same symptoms at the same time )
    >  I noticed that when I try to open the pdf  document that is 'signed' by the government it is not showing the filename in the title bar, but only " - Adobe Reader".    every piece of info helps I guess.
    Obviously last version of Reader   11.0.03

  • Error occured while signing in

    Trying to convert a PDF file with my adobe exportPDF. when i hit convert it says "error occured while signing in"?
    What should I do?

    Hi DOCRO,
    Could you try these steps to alleviate the access issue you're having:
    Choose Edit > Preferences (Win) or Adobe Reader > Preferences (Mac)
    Click 'Online Services' on the left-hand side
    Sign out of our Adobe ID and sign back in.
    Try to convert your document again.
    If you continue to have trouble, please verify that you can access the service via the web interface.  To do this:
    Open a browser and navigate to http://exportpdf.acrobat.com/signin.html
    Try to log in with your Adobe ID (email address) and password
    Once logged in, follow the on-screen prompts to convert a file

  • When attempting to convert pdf to word doc, I continually get "An error occurred while signing in" despite the fact that I'm already signed in.  Please help if you can?

    When attempting to convert pdf to word doc, I continually get "An error occurred while signing in" despite the fact that I'm already signed in.  Please help if you can?

    Hi lorrelaws,
    Do you receive that error when you try to sign in via Reader? If so, try signing in via the web interface. Did that do the trick?
    Let us know how it goes.
    Best,
    Sara

  • OWA 2013 : An error occurred while signing this S/MIME message. No certificate was found.

    Hi,
    I've configured SMIME (certificate templates, signing/encryption certificate, etc.)
    All users receive their certificate, and in Outlook (2010) everything is working as expected.
    When I use the OWA 2013 however to send an encrypted message, I receive the error :
    "An error occurred while signing this S/MIME message. No certificate was found. If you have a smart card-based certificate, insert the card and try again."
    environment : exchange 2013 SP1, ie 9 and 10
    Get-SMIMEConfig
    [PS] D:\Scripts>Get-SmimeConfig
    RunspaceId                                       : 24178a41-aead-45fc-a4c2-5504b2541e7e
    OWACheckCRLOnSend                                : False
    OWADLExpansionTimeout                            : 60000
    OWAUseSecondaryProxiesWhenFindingCertificates    : True
    OWACRLConnectionTimeout                          : 60000
    OWACRLRetrievalTimeout                           : 10000
    OWADisableCRLCheck                               : False
    OWAAlwaysSign                                    : False
    OWAAlwaysEncrypt                                 : False
    OWAClearSign                                     : True
    OWAIncludeCertificateChainWithoutRootCertificate : False
    OWAIncludeCertificateChainAndRootCertificate     : True
    OWAEncryptTemporaryBuffers                       : True
    OWASignedEmailCertificateInclusion               : True
    OWABCCEncryptedEmailForking                      : 0
    OWAIncludeSMIMECapabilitiesInMessage             : False
    OWACopyRecipientHeaders                          : False
    OWAOnlyUseSmartCard                              : False
    OWATripleWrapSignedEncryptedMail                 : True
    OWAUseKeyIdentifier                              : False
    OWAEncryptionAlgorithms                          : 6610
    OWASigningAlgorithms                             : 8004
    OWAForceSMIMEClientUpgrade                       : True
    OWASenderCertificateAttributesToDisplay          :
    OWAAllowUserChoiceOfSigningCertificate           : False
    SMIMECertificateIssuingCA                        :
    SMIMECertificatesExpiryDate                      :
    SMIMEExpiredCertificateThumbprint                :
    AdminDisplayName                                 :
    ExchangeVersion                                  : 0.1 (8.0.535.0)
    Name                                             : Smime Configuration
    DistinguishedName                                : CN=Smime Configuration,CN=Global Settings,CN=customer,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=customer,DC=com
    Identity                                         : Smime Configuration
    Guid                                             : 1184683a-2fcd-446b-98a6-bf0fb16ca282
    ObjectCategory                                   : customer.com/Configuration/Schema/ms-Exch-Container
    ObjectClass                                      : {top, container, msExchContainer}
    WhenChanged                                      : 17/06/2014 14:21:52
    WhenCreated                                      : 17/06/2014 14:21:52
    WhenChangedUTC                                   : 17/06/2014 12:21:52
    WhenCreatedUTC                                   : 17/06/2014 12:21:52
    OrganizationId                                   :
    OriginatingServer                                : DC1.customer.COM
    IsValid                                          : True
    ObjectState                                      : Unchanged

    Have you set up a virtual certificate collection? Looks like that's new with Exchange 2013:
    http://technet.microsoft.com/en-us/library/dn626158(v=exchg.150).aspx
    http://technet.microsoft.com/en-us/library/dn626155(v=exchg.150).aspx
    Please mark as helpful if you find my contribution useful or as an answer if it does answer your question. That will encourage me - and others - to take time out to help you.

  • Error message an error occurred while signing in " when I worked with Create PDF and at the signed

    Error message "an error occurred while signing in " when I worked with Create PDF and at the signed in status. Please help so that I can continu my work.

    Hi Stacy,
    Thank you for your attention.
    I have been working with Create PFD under normal procedures including
    sign-in and several documents had been finished. However, when continued
    creating another document the computer took a long time to pprocess and
    finally a mesage appeared: "An error occurred while signing in" and stopped
    there. I clicked the OK button and start creating again and the same
    message appeared once more. I tried to log off and log in again in no
    avail. So I went to the help site and called for help.
    Later, I decided to reboot the computer and tried once more. This time it
    worked and I continued creating. Thanks.
    laozhao39

  • An error occured while signing in?

    I signed up for the service to covert PDF to Word over a month ago and have performed the action a few times.  Since the new year it keeps coming up with the error message, "An error occured while signing in".  I have tried logging off and on again.  I can see my subscription is paid by managing my account.  I have changed my password (successfully).  Please can someone help?

    Hi NBFES,
    We are sorry to hear of your trouble! Did you receive the 'Welcome to Adobe' email asking you to confirm your account? It may have gone into your SPAM folder.
    Please let me know and if you need further assistance!
    Kind regards, Stacy

  • Can't convert: "an error occurred while signing in" in Reader

    i am getting a "an error occurred while signing in" when i try to convert pdf to docx file from my Acrobat reader (using the online conversion Adobe Export PDF) - However, i am already signed in. any ideas? thanks

    Hi keztril,
    It sounds like you have an older version of Reader. Please choose Help > Check for Updates in Reader and install any available updates. The current version, 11.0.07, resolves the sign-in error that you're experiencing.
    Please let us know how it goes.
    Best,
    Sara

  • Error ocurred while signing in adobe reader, whattaf

    error ocurred while signing in adobe reader, whattaf

    Hi, Harvey.
    I'm sorry for the issues you're having.
    So it sounds like you're trying to sign into Adobe Reader X's right-side Tools Pane with your Adobe ID ([email protected]), yet you're seeing an error message. Is that the issue? What does the error message say? Can you try signing out from Reader, closing Reader, and then re-opening Reader and signing back in? Does the error mesage still appear?
    Also, what Reader version and operating system (Mac, Win) are you using?
    Thanks. With a little more info, we should have some more ideas for you.
    Dave

  • New subcription to ExportPDF - "Error occured while signing in" message???

    Just pruchased ExportPDF subscription and cannot sign in - Tools > Convert to word > bypass to Sign in in uppoer right corner > enter email > enter password > death circle > "Error occured while signing in" message - continuous loop.................

    Hi Scott,
    Could you try these steps to alleviate the access issue you're having:
    Choose Edit > Preferences (Win) or Adobe Reader > Preferences (Mac)
    Click 'Online Services' on the left-hand side
    Sign out of our Adobe ID and sign back in.
    Try to convert your document again.
    If you continue to have trouble, please verify that you can access the service via the web interface.  To do this:
    Open a browser and navigate to http://exportpdf.acrobat.com/signin.html
    Try to log in with your Adobe ID (email address) and password
    Once logged in, follow the on-screen prompts to convert a file
    Let us know if you're still having trouble and we'll try to help!
    -David

  • Why do I get "an error occurred while signing in" in ExportPDF?

    I use export PDF.  I am trying to convert a PDF to excel and keep getting this...."an error occurred while signing in"  "Try again"   "Cancel"

    Hi yakr,
    Are you trying to sign in via Adobe Reader? If so, please choose Help > Check for Updates and make sure that you're using the most current version (11.0.09). Earlier versions of Reader could cause the error that you describe.
    Please let us know how it goes.
    Best,
    Sara

  • An error occurred while signing in

    I have Adobe PDF Pack, when I go to covert PDF files to Word I get "an error occurred whils signing in"...can someone please tell me how to fix.

    Good day,
    Where are you getting this message?  Are you signing into the ExportPDF site or trying to sign in through Adobe Reader?
    If you try to sign in to Adobe.com by clicking 'Sign in' at the top-right corner and input the same credentials, are you able to log in?  If not, you may want to go through the reset password process.
    Kind regards,
    David
    Adobe Systems

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