"an error has occured" while downloading a film from the store but has still charged me, if I try to download the same film again it tells me that I have downloaded it, any help would be welcome.
Don't know why an error occured, but it has? any one know how I can can my purchase money redeemed,
so that I may download again...thanks
Hello there, Aruna Patel.
The following Knowledge Base article should provide the information you need to help resolve your issue:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.
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Looks like you have a pirated app installed.
This may help > NGPixel » Mac App Store – “You have updates available for other accounts” bug
Please report the issue to Apple here.
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