An error has occurred which stopped the processing of the PDF. Trying to convert a .tif file

I'm new to this conversion system.  I tried several times to convert a .tif file to a .pdf file.  I got the same message every time: "An error has occurred which stopped the processing of the PDF".  What am I doing wrong?

Hi stefan235235,
I'm sorry that you're having trouble combining PDF files using Adobe PDF Pack. Does the error occur with all files that you try to combine, or just a select few?
Make sure that the files you're trying to combine aren't secured, password protected, 3D, or part of a PDF portfolio, as these types of PDFs can't be combined.
If you're combining supported file types and still getting that error, please try the following:
Log out and clear the cache. Then log back in to https://cloud.acrobat.com/combinepdf using a supported web browser (see  System requirements | Acrobat.com).
Try combining smaller groups of files, to see if you can narrow the error down to a specific file or files.
Please let us know how it goes.
Best,
Sara

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    2012-05-11 09:42:37,684 [JobWorker 5792:Thread-24] WARN jdbc.ConnectionCache _getConnection.352 - Closed Connection: OraclePooledConnection.getConnection() - SQLException Ocurred:Invalid or Stale Connection found in the Connection Cache
    java.sql.SQLException: Closed Connection: OraclePooledConnection.getConnection() - SQLException Ocurred:Invalid or Stale Connection found in the Connection Cache
         at oracle.jdbc.driver.SQLStateMapping.newSQLException(SQLStateMapping.java:73)
         at oracle.jdbc.driver.DatabaseError.newSQLException(DatabaseError.java:111)
         at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:174)
         at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:230)
         at oracle.jdbc.pool.OraclePooledConnection.getConnection(OraclePooledConnection.java:467)
         at oracle.jdbc.pool.OracleImplicitConnectionCache.getConnection(OracleImplicitConnectionCache.java:508)
         at oracle.jdbc.pool.OracleDataSource.getConnection(OracleDataSource.java:544)
         at oracle.jdbc.pool.OracleDataSource.getConnection(OracleDataSource.java:480)
         at oracle.sysman.util.jdbc.ConnectionCache._getConnection(ConnectionCache.java:336)
         at oracle.sysman.util.jdbc.ConnectionCache._getConnection(ConnectionCache.java:322)
         at oracle.sysman.util.jdbc.ConnectionCache.getUnwrappedConnection(ConnectionCache.java:575)
         at oracle.sysman.emSDK.svc.conn.FGAConnectionCache.getFGAConnection(FGAConnectionCache.java:207)
         at oracle.sysman.emSDK.svc.conn.ConnectionService.getPrivateConnectionWait(ConnectionService.java:1231)
         at oracle.sysman.emdrep.jobs.JobWorker.getPrivateConnectionWait(Dispatcher.java:316)
         at oracle.sysman.emdrep.jobs.JobWorker.updateStepStatus(Dispatcher.java:987)
         at oracle.sysman.emdrep.jobs.JobWorker.runCommand(Dispatcher.java:894)
         at oracle.sysman.emdrep.jobs.JobWorker.run(Dispatcher.java:713)
         at oracle.sysman.util.threadPoolManager.WorkerThread.run(Worker.java:260)
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    ORA-06512: at "DBSNMP.MGMT_UPDATE_DB_FEATURE_LOG", line 13
    ORA-06512: at line 1
    java.sql.SQLException: ORA-01873: the leading precision of the interval is too small
    ORA-06512: at "DBSNMP.MGMT_UPDATE_DB_FEATURE_LOG", line 13
    ORA-06512: at line 1
         at oracle.jdbc.driver.SQLStateMapping.newSQLException(SQLStateMapping.java:77)
         at oracle.jdbc.driver.DatabaseError.newSQLException(DatabaseError.java:111)
         at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:174)
         at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:472)
         at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:422)
         at oracle.jdbc.driver.T4C8Oall.receive(T4C8Oall.java:1089)
         at oracle.jdbc.driver.T4CCallableStatement.doOall8(T4CCallableStatement.java:200)
         at oracle.jdbc.driver.T4CCallableStatement.executeForRows(T4CCallableStatement.java:1029)
         at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1347)
         at oracle.jdbc.driver.OraclePreparedStatement.executeInternal(OraclePreparedStatement.java:3556)
         at oracle.jdbc.driver.OraclePreparedStatement.execute(OraclePreparedStatement.java:3727)
         at oracle.jdbc.driver.OracleCallableStatement.execute(OracleCallableStatement.java:8130)
         at oracle.jdbc.driver.OraclePreparedStatementWrapper.execute(OraclePreparedStatementWrapper.java:1209)
         at oracle.sysman.util.jdbc.PreparedStatementWrapper.execute(PreparedStatementWrapper.java:173)
         at oracle.sysman.util.jdbc.CallableStatementWrapper.execute(CallableStatementWrapper.java:135)
         at oracle.sysman.db.adm.util.FeatureUsageUtils.logFeatureUsage(FeatureUsageUtils.java:127)
         at oracle.sysman.db.adm.util.FeatureUsageUtils.logFeatureUsage(FeatureUsageUtils.java:93)
         at oracle.sysman.db.adm.util.FeatureUsageUtils.logFeatureUsage(FeatureUsageUtils.java:73)
         at oracle.sysman.db.adm.inst.SitemapController.logFeatureUsageHomePage(SitemapController.java:6393)
         at oracle.sysman.db.adm.inst.SitemapController.onDoLoad(SitemapController.java:3058)
         at oracle.sysman.db.adm.BaseController.handleEvent(BaseController.java:1306)
         at oracle.sysman.emSDK.svlt.PageHandler.handleRequest(PageHandler.java:577)
         at oracle.sysman.db.adm.RootController.handleRequest(RootController.java:235)
         at oracle.sysman.db.adm.BaseController.handleRequest(BaseController.java:1238)
         at oracle.sysman.db.adm.DBControllerResolver.handleRequest(DBControllerResolver.java:139)
         at oracle.sysman.emSDK.svlt.EMServlet.myDoGet(EMServlet.java:787)
         at oracle.sysman.emSDK.svlt.EMServlet.doGet(EMServlet.java:343)
         at oracle.sysman.eml.app.Console.doGet(Console.java:319)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
         at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
         at oracle.sysman.eml.app.EMRepLoginFilter.doFilter(EMRepLoginFilter.java:208)
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         at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:17)
         at oracle.sysman.eml.app.BrowserVersionFilter.doFilter(BrowserVersionFilter.java:122)
         at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:17)
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         at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:871)
         at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:453)
         at com.evermind.server.http.HttpRequestHandler.serveOneRequest(HttpRequestHandler.java:221)
         at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:122)
         at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:111)
         at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
         at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
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    ORA-06512: at "SYSMAN.ECM_INV", line 563
    ORA-06512: at line 1
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    ORA-06512: at "SYSMAN.ECM_INV", line 563
    ORA-06512: at line 1
         at oracle.jdbc.driver.SQLStateMapping.newSQLException(SQLStateMapping.java:73)
         at oracle.jdbc.driver.DatabaseError.newSQLException(DatabaseError.java:111)
         at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:174)
         at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:472)
         at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:422)
         at oracle.jdbc.driver.T4C8Oall.receive(T4C8Oall.java:1089)
         at oracle.jdbc.driver.T4CCallableStatement.doOall8(T4CCallableStatement.java:200)
         at oracle.jdbc.driver.T4CCallableStatement.executeForRows(T4CCallableStatement.java:1029)
         at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1347)
         at oracle.jdbc.driver.OraclePreparedStatement.executeInternal(OraclePreparedStatement.java:3556)
         at oracle.jdbc.driver.OraclePreparedStatement.execute(OraclePreparedStatement.java:3727)
         at oracle.jdbc.driver.OracleCallableStatement.execute(OracleCallableStatement.java:8130)
         at oracle.jdbc.driver.OraclePreparedStatementWrapper.execute(OraclePreparedStatementWrapper.java:1209)
         at oracle.sysman.util.jdbc.PreparedStatementWrapper.execute(PreparedStatementWrapper.java:173)
         at oracle.sysman.util.jdbc.CallableStatementWrapper.execute(CallableStatementWrapper.java:135)
         at oracle.sysman.eml.ecm.inv.EcmInvSW.createTopLevelInvTable(EcmInvSW.java:831)
         at oracle.sysman.eml.ecm.inv.EcmInvSW.createInventoryTable(EcmInvSW.java:419)
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         at oracle.sysman.db.adm.inst.SitemapController.setRequestAttributes(SitemapController.java:1405)
         at oracle.sysman.db.adm.BaseController.handleEvent(BaseController.java:1391)
         at oracle.sysman.emSDK.svlt.PageHandler.handleRequest(PageHandler.java:577)
         at oracle.sysman.db.adm.RootController.handleRequest(RootController.java:235)
         at oracle.sysman.db.adm.BaseController.handleRequest(BaseController.java:1238)
         at oracle.sysman.db.adm.DBControllerResolver.handleRequest(DBControllerResolver.java:139)
         at oracle.sysman.emSDK.svlt.EMServlet.myDoGet(EMServlet.java:787)
         at oracle.sysman.emSDK.svlt.EMServlet.doGet(EMServlet.java:343)
         at oracle.sysman.eml.app.Console.doGet(Console.java:319)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
         at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
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         at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
         at oracle.sysman.db.adm.inst.HandleRepDownFilter.doFilter(HandleRepDownFilter.java:165)
         at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:17)
         at oracle.sysman.eml.app.BrowserVersionFilter.doFilter(BrowserVersionFilter.java:122)
         at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:17)
         at oracle.sysman.emSDK.svlt.EMRedirectFilter.doFilter(EMRedirectFilter.java:102)
         at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:17)
         at oracle.sysman.eml.app.ContextInitFilter.doFilter(ContextInitFilter.java:357)
         at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:621)
         at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
         at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:871)
         at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:453)
         at com.evermind.server.http.HttpRequestHandler.serveOneRequest(HttpRequestHandler.java:221)
         at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:122)
         at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:111)
         at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
         at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
         at java.lang.Thread.run(Thread.java:595)
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         at oracle.sysman.emSDK.license.LicenseUtil.isTargetLicensedForPacks(LicenseUtil.java:1648)
         at oracle.sysman.emo.smap.DBInstance.isDiagPackEnabled(DBInstance.java:2954)
         at oracle.sysman.db.adm.inst.SitemapController.setRequestAttributes(SitemapController.java:1544)
         at oracle.sysman.db.adm.BaseController.handleEvent(BaseController.java:1391)
         at oracle.sysman.emSDK.svlt.PageHandler.handleRequest(PageHandler.java:577)
         at oracle.sysman.db.adm.RootController.handleRequest(RootController.java:235)
         at oracle.sysman.db.adm.BaseController.handleRequest(BaseController.java:1238)
         at oracle.sysman.db.adm.DBControllerResolver.handleRequest(DBControllerResolver.java:139)
         at oracle.sysman.emSDK.svlt.EMServlet.myDoGet(EMServlet.java:787)
         at oracle.sysman.emSDK.svlt.EMServlet.doGet(EMServlet.java:343)
         at oracle.sysman.eml.app.Console.doGet(Console.java:319)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
         at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
         at oracle.sysman.eml.app.EMRepLoginFilter.doFilter(EMRepLoginFilter.java:208)
         at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
         at oracle.sysman.db.adm.inst.HandleRepDownFilter.doFilter(HandleRepDownFilter.java:165)
         at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:17)
         at oracle.sysman.eml.app.BrowserVersionFilter.doFilter(BrowserVersionFilter.java:122)
         at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:17)
         at oracle.sysman.emSDK.svlt.EMRedirectFilter.doFilter(EMRedirectFilter.java:102)
         at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:17)
         at oracle.sysman.eml.app.ContextInitFilter.doFilter(ContextInitFilter.java:357)
         at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:621)
         at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
         at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:871)
         at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:453)
         at com.evermind.server.http.HttpRequestHandler.serveOneRequest(HttpRequestHandler.java:221)
         at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:122)
         at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:111)
         at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
         at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
         at java.lang.Thread.run(Thread.java:595)
    2012-05-11 09:50:19,162 [MetricCollector:HOMETAB_THREAD600:60] WARN jdbc.ConnectionCache _getConnection.352 - Closed Connection: OraclePooledConnection.getConnection() - SQLException Ocurred:Invalid or Stale Connection found in the Connection Cache
    java.sql.SQLException: Closed Connection: OraclePooledConnection.getConnection() - SQLException Ocurred:Invalid or Stale Connection found in the Connection Cache
         at oracle.jdbc.driver.SQLStateMapping.newSQLException(SQLStateMapping.java:73)
         at oracle.jdbc.driver.DatabaseError.newSQLException(DatabaseError.java:111)
         at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:174)
         at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:230)
         at oracle.jdbc.pool.OraclePooledConnection.getConnection(OraclePooledConnection.java:467)
         at oracle.jdbc.pool.OracleImplicitConnectionCache.getConnection(OracleImplicitConnectionCache.java:508)
         at oracle.jdbc.pool.OracleDataSource.getConnection(OracleDataSource.java:544)
         at oracle.jdbc.pool.OracleDataSource.getConnection(OracleDataSource.java:480)
         at oracle.sysman.util.jdbc.ConnectionCache._getConnection(ConnectionCache.java:336)
         at oracle.sysman.util.jdbc.ConnectionCache._getConnection(ConnectionCache.java:322)
         at oracle.sysman.util.jdbc.ConnectionCache.getUnwrappedConnection(ConnectionCache.java:575)
         at oracle.sysman.emSDK.svc.conn.FGAConnectionCache.getFGAConnection(FGAConnectionCache.java:207)
         at oracle.sysman.emSDK.svc.conn.ConnectionService.getPrivateConnection(ConnectionService.java:1138)
         at oracle.sysman.emSDK.svc.conn.ConnectionService.getPrivateConnection(ConnectionService.java:1172)
         at oracle.sysman.emo.perf.metric.rt.DbHomeTab.getData(DbHomeTab.java:135)
         at oracle.sysman.emo.perf.metric.eng.MetricCached.collectCachedData(MetricCached.java:416)
         at oracle.sysman.emo.perf.metric.eng.MetricCollectorThread._collectCachedData(MetricCollectorThread.java:605)
         at oracle.sysman.emo.perf.metric.eng.MetricCollectorThread.run(MetricCollectorThread.java:325)
         at java.lang.Thread.run(Thread.java:595)
    2012-05-11 09:50:19,162 [MetricCollector:HOMETAB_THREAD600:60] WARN jdbc.ConnectionCache _getConnection.353 - Got a fatal exeption when getting a connection; Error code = 17008; Cleaning up cache and retrying                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   

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