An error occur indesign.exe has encountered a problem and needs to close.

I am having trouble with adobe indesign CS5. Each time I opened my document an error occur indesign.exe has encountered a problem and needs to close. It got send report and don't send report to Microsoft. I have already used google web as a help and nothing came up. I have already tried to uninstall and re-install it but still same issue occured. Other Adobe products such as Adobe Dreanweaver CS5 and Adobe Flash CS5 work fine.I would greatly appreciated if you can walk me through. Thanks.

Windows error reports are too vague to help us much. Did you get an error number?
Is this happening now every time you start ID? That would likely mean the recovery data is damaged. You can find the InDesign Recovery folder in your user profile. This folder is probably hidden, so you'll need to set Windows Explorer to show hidden and system files, then look in the same directory as the location of InDesign Defaults, which you can find for your version of Windows in the information in this link: Replace Your Preferences
Once you find the InDesign Recovery folder, either rename or empty it, then ID should start normally. If you file crashes again when you try to open it from the file menu please tell us as much information as you can.

Similar Messages

  • Indesign.exe has encountered a problem and needs to close.

    After formatting my hard drive and reinstalling InDesign CS3, I am not able to open the program.
    When I click the shortcut to start the program, it starts to load for about 10-15 seconds, then freezes and gives me this error message:
    "Indesign.exe has encountered a problem and needs to close."
    I tried reinstalling over the first installation. Then I downloaded the latest updates (Ver. 5.0.4)
    Then I rebooted the computer. Same problem. Rebooted two more times. Same problem.
    Uninstalled the program. Reinstalled. Rebooted. Same error msg. Installed update to Ver 5.9.4, same error msg.
    Rebooted again, same error msg.
    What's next? I am at a loss.
    Thank you

    Ok, I did the following with no luck yet...
    Deleted fonts that had been dragged into the Windows Fonts folder.
    Searched for adobefnt*.lst, found 6 files, deleted them.
    Uninstalled InDesign again.
    Downloaded CleanScript.
    Did CleanScript Method 1 as described in ReadMe file:
        Uninstalled InDesign
        Went to documents and settings\username\application data\adobe\patchlogs
        deleted adobeInDesignCS35.0.log
        deleted adobeSingCS3 0.1.log
        deleted adobeLinguistics CS3 3.0.0.log
        Went to documents and settings\username\local settings\application data\adobe
        Looked for files to delete with CS3 in the name, but did not see any.
        Installed InDesign
        Rebooted
        Would not start
    Did CleanScript Method 2 (same as you suggested)
        Uninstalled InDesign
        Ran Clean Script
        Reboot
        Run MSconfig
        turned off everything not marked as "essential"
        reboot
        Tried to install ID
        Error Msg: Windows Installer Service needs to be running
        Ran MS config/ enabled Installer service
        reboot
        Installed ID
        Tried to start it, would not start, got this error msg:
              Licensing for this product has stopped working. You cannot use this prodict at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT...
        Started MSconfig/ enabled all the old services
        reboot
        Tried to start ID, got same Licensing error msg
        Reinstalled ID on top of the old installation
        Tried to start ID
        Got the OLD error msg
             InDesign.exe has encountered a problem and needs to close.

  • InDesign.exe has encountered a problem and needs to close.  We are sorry for the inconvenience.

    Please help me guys....
    my in design server is not opening and am getting this error message.
    Thank in advance.

    You should probably ask this in the server developers forum: http://forums.adobe.com/community/indesign/indesign_server_developers

  • I've begun getting the error message "firefox.exe has encountered a problem and needs to close" when clicking on some links.

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    I'm asking for more information.
    Please try that in [[safe mode]] and check for the issue.

  • Every time I start Firefox or do other functions I get the error message "getPlusPlus_Adobe_reg.exe has encountered a problem and needs to close."

    It started after upgrading Adobe shockwave, and I have used the Adobe remove tool and reinstalled and I have removed and reinstalled Firefox and it continues,

    I was having this problem few days ago,and I have fixed.Try this steps-If you have AVG antivirus so go on firefox>Tools>Add On and Disable AVG safe search and AVG tool bars too.Then restart computer.

  • Random error message="FireFox.exe has encountered a problem and needs to close.We are sorry for the inconvenience."...What causes this???

    I launch firefox3.6.13 into google homepage.
    I click on almost any bookmark and I get that message.
    another message I get is: " ZoneAlarm browser security detected problem with stability of protected browser. It will be restarted."

    I'm asking for more information.
    Please try that in [[safe mode]] and check for the issue.

  • "(program).exe has encountered a problem and needs to close. We are sorry for the inconvenience."

    Hi, I was using Tweetdeck for the past few months without any problems. Recently, the application still works fine.. it opens as normal, all posts I am following appear etc., but when I try to send a tweet the application closes and I get the error
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    I uninstalled tweetdeck and reinstalled it many times. Sometimes it would work for twenty minutes, other times not at all. I got fed up trying, so uninstalled it and downloaded Seesmic. This new application opened perfectly, all users I am following and their tweets updated perfectly, until again I went to post a tweet and it closes and I get the error
    "seesmic desktop.exe has encountered a problem and needs to close. We are sorry for the inconvenience."
    As these are the only two applications I have used that give me this error, and are also the only two applications I have used that are related to Adobe AIR, I can only assume the problem is connected somehow?
    I was wondering if any of you might have any suggestions on how I could fix this? I am not the most tech saavy guy, so any help would be greatly appreciated as I am starting to lose patience with it!
    Thanks in advance.

    You might try uninstalling the AIR runtime and re-installing it. You might also try contacting the developers of these applications to find out whether the problem is related to issues they already know about.

  • Firefox crashes with error msg: plug-in container exe has encountered a problem and needs to close. Mod name: Mozallac.dl

    Firefox crashes with error messages: plug-in container exe has encountered a problem and needs to close. Details: Mod User 32.0.3.5379 Mod Name: mozallac.dl
    Why does this constantly occur?

    '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
    While you are in safe mode;
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    Select '''Advanced > General.'''
    Look for and turn off '''Use Hardware Acceleration'''.
    Poke around safe web sites. Are there any problems?
    Then restart.

  • When I open iTunes, I receive an error that reads "iTunes has encountered a problem and needs to close.  Sorry for the convenience."  When I click to see the error, it reads "AppName: itunes.exe      AppVer: 10.5.2.11      ModName: msvcr80.dll"  Why ?

      When I open iTunes, I receive an error that reads "iTunes has encountered a problem and needs to close.  Sorry for the convenience."  When I click to see the error, it reads "AppName: itunes.exe  AppVer: 10.5.2.11  ModName: msvcr80.dll"  Why ?  I am overly frustrated.  Please help.  Not exactly sure which operating system I have.  It is a dell laptop with xp.
    AppName: itunes.exe AppVer: 10.5.2.11 ModName: msvcr80.dll
    ModVer: 8.0.50727.6195 Offset: 00026b72
       AppName: itunes.exe AppVer: 10.5.2.11 ModName: msvcr80.dll
    ModVer: 8.0.50727.6195 Offset: 00026b72

    Well I was able to successfully revert back to iTunes8. Here's my steps:
    1. In Add/Remove Programs I deleted all Apple products (iTunes, QuickTime, Safari, Bonjour, etc.)
    2. I then check C:\Program Files\ and made sure all folders were deleted (QuickTime, etc.)
    3. I then ran a Registry Cleaner program to make sure all entries from Apple products were removed.
    4. I then rebooted my PC
    5. I then downloaded iTunes8.0.2 from here: http://www.apple.com/downloads/macosx/apple/ipod_itunes/itunes802forwindows.html
    6. After it installed it said it could use my iTunes library file because it was created with a newer version. So I re-created my library by following these steps: http://support.apple.com/kb/HT1451
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  • LiveCam.exe has encountered a problem and needs to close. Constant Error. HELP PLEASE

    Alright so basically, my parents got a buy-one-get-one-free offer on webcams at christmas, and so they gave me one for my own as i lost my old one. Everything was working fine, seemed like a great camera.
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    Now i thought that it was just a random one-off thing, but it happens EVERY time, WITHOUT fail. The cam works fine on MSN and skype etc, just when i try to record anything or manually take pictures , cam center doesn't work. And it doesn't seem to just be cam center, almost every software i've tried for just plain recording/capturing failed.
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    My webcam is the Live! Cam Video IM Pro. Here's a copy of the error report from windows, its the same every time:
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    ModVer: 2.2.3.0 Offset: 00002ca
    PLEASE HELP! IM DESPERATE >_

    See if there are any Crash Reports ID's saved.
    Type '''about:crashes''' in the Location Bar and hit Enter.
    Then open each Crash Report and once the report is loaded completely, copy and paste the URL of each report into the the '''''Post as Reply''''' box in this thread.
    IMO, seeing that you are using WinXP, you might be better off with the older Flash 10.3.183.90 version. Flash 11.0 and later have "improvements" that don't work on WinXP - only Vista and later. Adobe did continue to support and provide security updates for Flash 10.3 until a few months before WinXP went EOL back in April of this year.

  • Disp+work.EXE has encountered a problem and needs to close ...

    Hi all
    I've installed NW 7.02 ABAP trial on a VM running with XP Pro english version, SP3.
    Via SICF also all services have been activated.
    When calling SE80 -> Web Dynpro -> (e.g.) WDR_TEST_MISC (or any other WD apllication) -> opening: Component Interface -> double click on INTERFACECONTROLLER -> selecting: CONTEXT -> and then select the 'Properties' tab ==>> the following ERROR occurs:
    => disp+work.EXE has encountered a problem and needs to close ... (seems to me to be a MicroSoft popup)
    After closing this popup, another one appears, telling me: 'SAP GUI for Windows 720 - NSP: Sap Systemnachricht; Work process restarted; session terminated'.
    That's the end of this session :-((
    This error occurs only when I try to call the properties of the Interface context!
    Regards, Stefan

    Hi Stefan,
    I had this problem yesterday while using SGEN after a fresh install of NW 7.02 (64 bit).
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    Maybe you check your DB with the database manager.
    Good Luck
    Markus

  • IMP.EXE has encountered a problem and needs to close

    Dear all,
    I have a dmp file which need to import into the oracle9i database. The dmp file size which is 1.6GB. Im using the imp cmd to run the import. When importing half way, i encountered an error which is IMP.EXE has encountered a problem and needs to close . Pls advice
    Thanks

    Dear Dean,
    Herewith the log file and print screen that the IMP.EXE hang issue occured while doing the imp.
    http://yfrog.com/bfimpexehangoj
    Connected to: Oracle9i Enterprise Edition Release 9.2.0.1.0 - Production
    With the Partitioning, OLAP and Oracle Data Mining options
    JServer Release 9.2.0.1.0 - Production
    Export file created by EXPORT:V08.01.07 via conventional path
    Warning: the objects were exported by SYSTEM, not by you
    import done in WE8MSWIN1252 character set and AL16UTF16 NCHAR character set
    export client uses US7ASCII character set (possible charset conversion)
    export server uses US7ASCII NCHAR character set (possible ncharset conversion)
    IMP-00046: using FILESIZE value from export file of 2097152000
    IMP-00015: following statement failed because the object already exists:
    "CREATE SEQUENCE "CNTRSTATUSUPDATETOCUST_SEQ" MINVALUE 1 MAXVALUE 99999999 I"
    "NCREMENT BY 1 START WITH 159 CACHE 20 NOORDER CYCLE"
    IMP-00015: following statement failed because the object already exists:
    "CREATE SEQUENCE "GENMESSAGINGERRORID_SEQ" MINVALUE 1 MAXVALUE 99999999 INCR"
    "EMENT BY 1 START WITH 22 CACHE 20 NOORDER CYCLE"
    IMP-00015: following statement failed because the object already exists:
    "CREATE SEQUENCE "S_AUDITTRAIL" MINVALUE 1 MAXVALUE 99999999 INCREMENT BY 1 "
    "START WITH 5238868 CACHE 20 NOORDER CYCLE"
    IMP-00015: following statement failed because the object already exists:
    Thanks,
    Rgs,
    Oraclebb

  • AS 10gR1 vs "Apache.exe has encountered a problem and needs to close" on XP

    I would really appreciate if somebody has solution for Windows error message popup box
    "Apache.exe has encountered a problem and needs to close".
    I have installed Oracle Application Server 9.0.4 Infrastructure (from 10gR1 AS) on XP laptop (I know it is unsupported)
    opmnctl.exe status show "UP" status for OID,OC4J but "Down" for HTTP_Server
    When I try to run
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    I will always get "result=failure", text="failed to start a managed process after the maximum retry limit"
    and Windows message popup box
    "Apache.exe has encountered a problem and needs to close".
    (I have also 9i and 10g installed in separate Oracle homes).

    I have made 3rd attempt to re-install AS due "Apache.exe has encountere..and must be closed" error.
    I have succeeded after doing following:
    - unistall previous AS 9.0.4 (10gR1) install
    - disabled McAffee and firewall
    - changing NLS_LANG=AMERICA_AMERICAN.WE8ISO8859P15 prior installation
    - removed path to other OH (9i and 10gR2)
    - restart XP laptop
    - doing install AS 9.0.4 (10gR1)
    Now opmnctl.exe status shows everything works (including HTTP_Server :)

  • CrystalReports 2008 crw32.exe has encountered a problem and needs to close.

    Hi Guys,
    I just installed Crystal Reports 2008 and tried to use it, but every time I try to expand Create New Connection tree, in order to add some data to my report, program crashes and I receive message:
    u201Ccrw32.exe has encountered a problem and needs to close.  We are sorry for the inconvenience.u201D
    Thus anyone have a solution to this problem?

    Well,
    Each time Crystal Reports crashes I see three errors:
    1. Faulting application crw32.exe, version 12.0.0.549, faulting module unknown, version 0.0.0.0, fault address 0x06000030.
    0000: 41 70 70 6c 69 63 61 74   Applicat
    0008: 69 6f 6e 20 46 61 69 6c   ion Fail
    0010: 75 72 65 20 20 63 72 77   ure  crw
    0018: 33 32 2e 65 78 65 20 31   32.exe 1
    0020: 32 2e 30 2e 30 2e 35 34   2.0.0.54
    0028: 39 20 69 6e 20 75 6e 6b   9 in unk
    0030: 6e 6f 77 6e 20 30 2e 30   nown 0.0
    0038: 2e 30 2e 30 20 61 74 20   .0.0 at
    0040: 6f 66 66 73 65 74 20 30   offset 0
    0048: 36 30 30 30 30 33 30 0d   6000030.
    0050: 0a                        .
    2. Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module dbghelp.dll, version 5.1.2600.5512, fault address 0x0001295d.
    0000: 41 70 70 6c 69 63 61 74   Applicat
    0008: 69 6f 6e 20 46 61 69 6c   ion Fail
    0010: 75 72 65 20 20 64 72 77   ure  drw
    0018: 74 73 6e 33 32 2e 65 78   tsn32.ex
    0020: 65 20 35 2e 31 2e 32 36   e 5.1.26
    0028: 30 30 2e 30 20 69 6e 20   00.0 in
    0030: 64 62 67 68 65 6c 70 2e   dbghelp.
    0038: 64 6c 6c 20 35 2e 31 2e   dll 5.1.
    0040: 32 36 30 30 2e 35 35 31   2600.551
    0048: 32 20 61 74 20 6f 66 66   2 at off
    0050: 73 65 74 20 30 30 30 31   set 0001
    0058: 32 39 35 64               295d   
    3. Hanging application crw32.exe, version 12.0.0.549, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
    0000: 41 70 70 6c 69 63 61 74   Applicat
    0008: 69 6f 6e 20 48 61 6e 67   ion Hang
    0010: 20 20 63 72 77 33 32 2e     crw32.
    0018: 65 78 65 20 31 32 2e 30   exe 12.0
    0020: 2e 30 2e 35 34 39 20 69   .0.549 i
    0028: 6e 20 68 75 6e 67 61 70   n hungap
    0030: 70 20 30 2e 30 2e 30 2e   p 0.0.0.
    0038: 30 20 61 74 20 6f 66 66   0 at off
    0040: 73 65 74 20 30 30 30 30   set 0000
    0048: 30 30 30 30               0000   
    However, I am not sure about their meaning.
    Regards,
    Vladimir

  • Crw32.exe has encountered a problem and needs to close

    approximately every 1 and 1/2 to two months I have to uninstall Crystal Reports XI and re-load release 2.  The program works fine then starts acting funny (cursor will not change when making text box longer/shorter, Can only make sections larger/shorter by putting the cursor over to the far left side of the report, etc)  When this starts happening, within one day I receive the error
    "crw32.exe has encountered a problem and needs to close. We are sorry for the inconvenience"
    I was able to see a thread in the Business Objects forum indicating there was a service pack to fix the problem.  Each time I search for service packs to install nothing comes up.  Does anyone know what this service pack is and where I might be able to find it.
    Thanks Much
    Donna

    Hi Jon
    Have you checked with DEP option?
    Right Click on My Computer ->Click on Properties->Click on Advance Tab-> Click on  on Settings in Performance Pane-?Click on Data Execution Prevention Tab ->Click on Turn On DEP option ->Click on Add button and browse for crw32.exe file.
    What is difference between mentioned two machine(Configuration)?
    Are you using dual monitor with Crystal Report?
    Have you checked with event viewer?It gives the detail description of error.
    Below are the steps for event viewer:
    Click on Start ->Run -type in eventvwr.
    Hope it will help you.
    Regards
    Asha.

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