An error occured while conecting to an airplay device uknown error -15000
I have recieveesd this message while trying to stream music through air play from my PC to the apply TV.
"an error occured while conecting to an airplay device uknown error -15000"
Movies are streaming fine, but I get this message when I try to send music to the apple tv. I have enable music sharing in my preferences. I updated my itunes today on 12/26/12. Any help is appreciated.
An additional note, I have an updated iphon 4s and airplay functions fine when sending music to the apple TV. It only replies with this error when I am comcecting through itunes on my computer.
Welcome to the Apple community.
Have you tried restarting the Apple TV, the iPad/iPhone and your router.
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ThanksUnfortunately Apple's error codes are very much a mystery (at least to me), try restarting the Apple TV, iPad and router. If that doesn't help look into whether you might be encountering interference on your network.
Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
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Hi ,
I acquired an Apple TV (Gen3) a couple of days ago.
The Apple TV seems to be connected properly to WIFI (Good signal)
I watched streaming videos on Youtube and film trailers – the speed is ok.
I followed the protocol but, still, I cannot connect Itunes to the Apple tv.
These are the error messages:
On the TV : apple tv could not connect to library
In Itunes: An error occurred while connecting to the AirPlay device “Apple TV”. An unknown error occurred (-15000).
Please note that Apple TV doesn’t appear in the list of devices in Itune’s preferences menu.
The Home Share is enabled on both devices and I connected with the Same Apple ID on each device.
Airplay is on.
Ref Apple TV :
Apple tv: Model MD199HC/A
Serial number DY******RHN
apple tv software : 5.3(6105)
Imac: OS X version 10.8.4
I already tried to :
Unplug/plug modem and router
Test connectivity
Disable the Firewall
Re-enable the firewall with Itunes in the list of ‘allowed’ devices
Re-set Apple TV (3 times) + Up to date
Re-start Apple TV and computer several time
Itunes is up to date
Could you please help?
Many Thanks
Sylvie
<Edited By Host>Hi all,
Thanks for your comments.
In my knowledge, there isn't any security software active on my computer.
After re-setting my routeur several times, I finally swapped it against an Airport Time Capsule.
It solved the problem, however, I would be interested to know if a (less expensive) solution exists.
Sylvie -
When trying to play itunes from my PC to my stereo connected to an Airport Express, I gen an error that says "An error occured while connecting to the Airplay device "Stereo" an unknown error occured (-15000)". This has happened before and for reasons unknown to me, the problem corrects itself, then it starts again/ Makes me wish I did not have my music on itunes.
moehadi, Welcome to the discussion area!
This is typically caused by a firewall or Internet security software running on your PC. Please read the comments in "Error -3256 or -15000 when streaming to AirPort Express base stations using iTunes".
Also there is "iTunes 8: Unknown error -15000 when attempting to stream music to devices connected to AirPort Express with AirTunes". -
What does this mean and what can I do to fix it. An error occurred while connecting to the AirPlay device “master bedroom”. An unknown error occurred (-15000).
Troubleshooting AirPlay and AirPlay Mirroring
-
Since updating to Yosemite my airport express (used for airplay) connects for a short period then drops, the error message "An error occurred while connecting to the AirPlay device “Kitchen”. The host cannot be reached." Has anyone else had this problem
I'm having the same issue. Haven't found a workaround. I use a main TimeCapsule as my main router, also have another TimeCapsule that extends the network, three Airport Express and an AppleTV. For whatever reason, the two AirportExpress that I have in a different rooms cut out. I only have 600 square foot apartment so it's not that big, the signal should be strong enough. Airport Utilitiy reports the signal strength to be strong on all devices.
I'm using all new equipment, a new MacPro for my music, new TimeCapsules, new Airport Express, new everything with the latest Yosemite software. Very frustrating. My Airplay used to work very nice and now I'm constantly having issues and restarting my network. I did a fresh install of all my software on my MacPro when I got it in January so it's not as if it's an old machine with old software, everything is new within the last 6 months.
The only workaround I found so far is to unplug the devices and to plug them back in. Since upgrading to Yosemite, I'm restarting my Airport Express at least twice a week. Very annoying. -
When attempting to play iTunes 11.1.2 music wirelessly from my Mac Mini to stereo speakers connected to an AE "G" I get the following message: An error occurred while connecting to the AirPlay device “Stereo Airport Express G”. However, when I attempt to play internet radio from an iPod Touch wirelessly to the same speakers connected to the same AE "G", it works fine.
Finally, when I swap out the "G" for an AE "N" connected to the same speakers Airplay works fine, both from the Mini and the iPod.
Why would the iPod connection work while the Mini connection not?I have what sounds like a very similar issue.
I had my Denon 3312ci working perfectly with Airplay from my 2013 iMac running iTunes. Upgraded to iTunes 11.1.3, and now when I attempt to Airplay direct from iTunes to the 3312, it plays for about half a second and then stops. Displayed on the Amp then says "Assigning Network". The amp starts dropping ping packets at this point. About 15-20 seconds later the pings start coming back, but no Airplay.
I tried different network cables, resetting the microprocessor, a different switch, changing between DHCP and static IP. Was about to make a warranty call to Denon, when I thought maybe I should try Airplaying directly from iphone and ipad. Much to my surprise, it worked from those devices.
I prefer to use my iMac to Airplay rather than ipad/iphone as I found I got next to no audio drop outs using it that way (they are both using wired network), where as ipad/iphone occasionally would get a moment of silence in the middle of a song.
My network set up is fine. I can use internet radio and connect to DLNA services fine on the amp. It is just airplay between iTunes 11.1.3 and the amp where the issue lies.
No fixes as yet, but I have logged a support call with Denon Australia to see what they say. -
an error occurred while connecting to the airplay device "apple tv". An unknown error occured (15007).
need helpHi all,
Thanks for your comments.
In my knowledge, there isn't any security software active on my computer.
After re-setting my routeur several times, I finally swapped it against an Airport Time Capsule.
It solved the problem, however, I would be interested to know if a (less expensive) solution exists.
Sylvie -
I recently upgraded to a new MacBook Pro running Mountain Lion, and got my Airport Express (802.11g) out of the closet and set up an AirPlay network for my speakers.
All worked well for the first while, but recently I've been having an inconsistent problem with this: "An error occurred while connecting to the AirPlay device “my network name”. The network connection failed."
Since it came up, more often than not, I can't connect.
I can play without issue from my iPhone, and from my iPad.
I looked around these forums, and found a couple threads dealing with this from 2011, with no clear resolution to them. No one with Mountain Lion seems to complain about it, though a few people mused about whether Mountain Lion might fix the problem.
I'm running iTunes 10.7(21), and don't recall doing any upgrades to it that might have brought this about, though I can't say for sure.
My Airport Express is updated to firmware version 6.3, which I believe is the last one issued for the 'g' Airport Express.
My wireless network runs off an Airport Extreme 802.11n (Second Generation) with verion 7.6.1 firmware.
My Mac has 10.8.2 on it right now.
Hopefully some of that info might help sort this out - any replies greatly appreciated!One quick update. A workaround that was mentioned in one post did seem to work - if music is started via the Remote app it seems to connect fine.
And I'm not sure if I dare upgrade to iTunes 11 given the firestorm of bad impressions I see, including some that relate to Airplay functions... -
An error occurred while connecting to the AirPlay device “Apple TV (2)”. An unknown error occurred (-15000).
May I know why?Hi dicasl,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/ts4215
Cheers,
- Judy -
An error occured while connecting to the AirPlay Device "AppleTV" . . . What do I do?
OKay so I have an AppleTV and I am trying to AirPlay a song to my AppleTV and it says "An Error occured while connecting to AirPlay Device "AppleTV" ", What can I do to play music again like it use to.
Welcome to the Apple community.
Have you tried restarting the Apple TV, the iPad/iPhone and your router. -
??? After upgrading to Lion.
I'm getting the same exact error trying to play music wirelessly to my AppleTV (1st gen) from my desktop. However, I'm not on Lion yet but still running 10.6.8.
AppleTV v3.0.2
Airport Extreme Base Station v7.6
iTunes 10.5.1
My firewall in mac system prefs is OFF and I still get the same error.
Help... anyone?
thanks -
Please help. I have been having major difficulties with my Airport Express. It used to work fine but for the last year or so it continually disconnects, skips and ultimately drops out and itunes gives me this message "An unknown error (-15006) occurred while connecting to the AirPlay device “AirPort Express”. I keep resetting, unplugging, restarting Itunes, or my computer. It works for a couple of hours and then I get the message again. It's making me nuts and was a bummer at last week's party when we had no music, yet again. I have looked up the support discussions, but there is no answer as to how I can fix it. I am currently using Mt Lion OS. Does this have anything to do with it? Checked for software updates, but nada.
Any suggestions.It may be possible the where you have the AX located may just be in a spot where it does not get a good signal even it is only 8 feet away.
I suggest that you download and install iStumbler. You will use it to determine the signal quality by making Signal-to-Noise Ratio (SNR) measurements. This will be easiest if your Mac is a laptop ... or you can borrow one. When taking the measurements, you only want your "main" AirPort running as this is what we want to measure at the location of the AX.
SNR (in dB) = Signal (in dBm) - Noise (in dBm)
You can easily find the Signal and Noise value using System Profiler on your Mac laptop.
ref: Click on the Apple icon on the menu bar > About This Mac > More Info... > Contents > Network > AirPort > Interfaces > en1 > Current Network Information > Find your wireless network > Signal / Noise
While your still in the System Profiler, note the value for Transmit Rate.
These values should be negative numbers. For example, mine currently read: -67 dBm / -95 dBm, with a transmit rate of 27 (Mbps). Plugging in these numbers yield: SNR = -67 - (-95) = 28. My Mac Mini is about four rooms away from my AEBS with about five walls between them. As you can see, the signal is still quite useable ... but the bandwidth is minimal, especially for streaming.
SNR Guideline
40dB+ SNR = Excellent signal
25dB to 40dB SNR = Very good signal
15dB to 25dB SNR = Low signal
10dB to 15dB SNR = Very low signal
5dB to 10dB SNR = No signal
Please post back your results. -
An unknown error (-15006) occurred while connecting to the AirPlay device to my AirPort Express”. Does anyone know how to solve?
It may be possible the where you have the AX located may just be in a spot where it does not get a good signal even it is only 8 feet away.
I suggest that you download and install iStumbler. You will use it to determine the signal quality by making Signal-to-Noise Ratio (SNR) measurements. This will be easiest if your Mac is a laptop ... or you can borrow one. When taking the measurements, you only want your "main" AirPort running as this is what we want to measure at the location of the AX.
SNR (in dB) = Signal (in dBm) - Noise (in dBm)
You can easily find the Signal and Noise value using System Profiler on your Mac laptop.
ref: Click on the Apple icon on the menu bar > About This Mac > More Info... > Contents > Network > AirPort > Interfaces > en1 > Current Network Information > Find your wireless network > Signal / Noise
While your still in the System Profiler, note the value for Transmit Rate.
These values should be negative numbers. For example, mine currently read: -67 dBm / -95 dBm, with a transmit rate of 27 (Mbps). Plugging in these numbers yield: SNR = -67 - (-95) = 28. My Mac Mini is about four rooms away from my AEBS with about five walls between them. As you can see, the signal is still quite useable ... but the bandwidth is minimal, especially for streaming.
SNR Guideline
40dB+ SNR = Excellent signal
25dB to 40dB SNR = Very good signal
15dB to 25dB SNR = Low signal
10dB to 15dB SNR = Very low signal
5dB to 10dB SNR = No signal
Please post back your results.
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