"An error occurred loading this content. Please try again later."

For three days I have continued to recieve this message at the same spot (1:47:58) while watching The Lord of the Rings: The Fellowship of the Ring special Extended edition on my 3rd gen apple tv. We purchased the trilogy on January 27, 2013 and have tried multiple times since then with no success. I have also attempted Downloading the movie to itunes on my Macbook Pro but twice was unsuccessful, yet the other two movies in the series downloaded with no issue. I have tested my wireless speed at around 45mbps and wired at around 85mbps ping is approximately 110ms to San fransisco, California from Central Alberta, Canada. I have tried restoring and rebooting the apple tv and reseting internet connection. Any help would be appreciated.
Thanks, Mike.

I bought Flight and have never been able to watch it.  Get the same error message every time. 
"An error occurred loading this content. Please try again later."
How do I get a refund?  Anyone know?

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