An error occurred while backing up this iPod (-120)

I have an iPod Touch 2G that I'm trying to upgrade to iOS 4. Every time I try, I get the message:
*An error occurred while backing up this iPod (-120).*
*Would you like to continue to update this iPod without*
backup?
Coninuing without backup will result in the loss of all contents on
this iPod.
Now, I don't want to lose all the contents so how do I fix it so the backup doesn't fail?

Its not any hardware issues
i have 1395GB free on my harddrive and it wont backup or transfer anything from my ipod.
Its more of a software issue
once you attempt atleast once to install iOS4 a bunch of data will be left behind from the install even if it fails. Itunes is very buggy and the iOS4 update is glitchy specially with ipods. I have tries twice and itunes really isnt cooperating with my ipod
its constantly freezing my ipod with that little spinning circle.
So i myself am also waiting for a later release/update of iOS4 and itunes until ill update my ipod
this release isnt stable or safe at the moment, so id recommend you also wait a week or two or until a few days after apple releases their iphone 4 since there will be lots of traffic blocking their servers. I downloaded and saved the 4.0 os update to flashdrive just incase so i wont hve to download it again :]. but yea
id say do a factory restore to 3.0 or 3.1.x or if you had it earlier than 3.0 go to 2.0? Then update to 3.0
rhen update to 4.0 instead of installing 4.0 with apps an stuff cluttering the device install. If you can, email all your photos or whatever you need to yourself, and write down all your songs and apps And bookmarks, then erase eerything and install os4 then reinstall all your apps and music and pictures.
But my final advice would be to just wait it out. When 2.0 and 3.0 were released they messed up many ipods by messing up their wifi and firmware, and later on with the later updates it could not be fixed, so id say first install a good release and not just regular 4.0.0 id say wait atleast until 4.0.1 and a itunes update
this should fix everything, the problem is that they rushe it into production and ddnt test enough apparently.

Similar Messages

TS2800 why do I get "an error occurred while backing up this iPod (-5000)"?

I am trying to update my daughter's iPod to the latest OS, and I keep getting "An error occurred while backing up this iPod (-5000). Would you like to continue to update this iPod? Continuing will result in the loss of all contents on this iPod."
Any suggestions to fix?

Try looking at the previous posts on the right of this page with your same error. They are under the heading "More Like This" The ones with the green checkmark are solved.
Message was edited by: lllaass to refer to previous posts.

TS3694 I have tried to update my ipod to version 5.1.1 and everytime while backing up, around the same spot it says, An error occurred while backing up this ipod. (-43) would you like to continue to update this ipod? Continuing will result in the loss of

to version 5.1.1 and everytime while backing up, around the same spot it says, An error occurred while backing up this ipod. (-43) would you like to continue to update this ipod? Continuing will result in the loss of all data

Try a manual install, as outlined in link below.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
 In Memory of Steve Jobs 

Error occurred while backing up this iPod (-50)

How's Life?
While trying the ios5 update, I receive the following message:
iTunes
An error occurred while backing up this iPod (-50).
Would you like to continue to update this iPod?
Continuing will result in the loss of all contents on this iPod
Continue Cancel
Thankfully I did my iPod touch first (didn't read the unbolded 'loss of all contents'), because when I hit continue it erased my touch and put ios5 on it.
We can right click both my "new" touch and her ios4 touch, neither have the backup option to start/create a backup.
We can do edit/perferences/devices and there are no backups listed.
Any suggestions?

Am using windows 7
Closed itunes
start/pearl
pasted this command:
"%ProgramFiles%\iTunes\iTunes.exe" /setPrefInt DeviceBackupsDisabled 1
and enter
restarted itunes
and all is well again.
Looks like -50 also means that itunes backup has been disabled

Update to 5.0.1 "an error occurred while backing up this iPod (-5000)

Win XP with current updates. itunes 10.5.2.11 - ipod is 4.2.1 - last years, no camera.
I was able to sync and backup as part of that process without a problem.
Whenever I try to do the 5.0.1 update, it does the preparing for backup, no problem, begins backing up then gets the above error along with:
"Would you like to continue to update this ipod? Continuing will result in loss of all content on this ipod"
Of course I respond No.
Anyone else getting this, or have any ideas?

I have Zonealarm antivirus. There is a setting that says files and downloads are scanned when accessed. I turned that off for the duration of the update and was able to complete the update ok

An error occurred while backing up this iPod (-5000).

*Would you like to continue to update this iPod without backup?*
Continuing without backup will result in the loss of all contents on this iPod.
This is the message I am receiving each time I try to install the iPod/iPhone 2.0 upgrade on my iPod Touch. I upgraded to iTunes 7.7.1.11 and then downloaded the iPod/iPhone 2.0 upgrade. When I go to install it I receive the the above message. Does anyone know how to resolve this problem?
Thanks,
Jim

Hi,
Not sure how to resolve the problem, does it really matter that your iPod will not be backed up? If so, why not back up manually before installation?
I haven't moved from 2.0 to 2.0.1 yet but when I do I am going to remove all content, music, video and apps beforehand. I am hoping this will speed the process as the backup should take less time and give the little sod less excuse to throw a fit.
Good luck,
Dud.

An error occurred while backing up this iPod (-43).

Any ideas how to work around this??
This message also states that all of my contents will be lost if I continue.
This message comes up while I am trying to update to iOS5.

Try looking at the right side of this page under the heading "More Like This" for previus posts on the same error.

I've been trying to backup my ipod for two days and now get this message - An error occurred while backing up this iPod (0xE8000084). Would you like to continue to update this iPod?

I've been trying for the last two days to backup my ipod touch before I sync. Now I get this message.

It's likely that your backup is corrupt. Try deleting the backup, then right click on the name of the phone in iTunes and choose "back up". To delete go to iTunes Preferences, Devices tab. Highlight and delete the most recent backup. Note that sometimes deleting this way leaves some garbage around that can still interfere with a new backup, so you should verify that the backup folder is empty.
from: http://support.apple.com/kb/HT4946
The folder where your backup data are stored varies depending on the computer's operating system. Make sure the backup folder is included in your periodic data-backup routine.
iTunes places the backup files in the following places:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Note: To quickly access the Application Data folder, click Start, and choose Run. Type %appdata% and click OK.
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: To quickly access the AppData folder, click Start. In the search bar, type %appdata% and press the Return key.

TS3694 Error occurred while backing up this iPod (-43)

I have been attempting to update my iPod Touch to ios 5 from version 4.3.5. I have followed all suggestions. My Windows 7 Ultimate OS is current. I am running the latest version of iTunes. I have disabled my anti-virus software and disconnected all USB peripherals with the exception of my mouse and keyboard. I have rebooted my system and disabled virus software and directtly attempted to update my iPod touch, and I still receive the same message while the system tries to run backup.
Now ios 6 is out and I still cannot get to ios 5.
Any assistance would be much appreciated!
Dan

Try a manual install, as outlined in link below.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
 In Memory of Steve Jobs 

TS3221 I am trying to update my iPod touch to the new iOS, but the error message "An error has occurred while backing up this iPod (0xE800067)" and asks me if I want to continue (which will "result in the loss of all contents on this iPod"); what is the p

I am trying to update my iPod touch to the new iOS, but the error message "An error has occurred while backing up this iPod (0xE800067)" and asks me if I want to continue (which will "result in the loss of all contents on this iPod"); what is the problem?

Maybe:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
Also see:
iOS: Troubleshooting backup issues in iTunes

I keep getting the following message when trying to update my iPhone: An error occurred while backing up this iPhone (-402636798).

I keep getting the following message when trying to update my iPhone: An error occurred while backing up this iPhone (-402636798) Help

You can not create an iCloud account on a PC, you may create one on an iPad, iPhone or a Mac

"An error occurred while backing up this Iphone (-50)"

Hello all,
I've downloaded IOS4 and am trying to upgrade by 3G, but when I hit the upgrade button, I'm told repeatedly that there's an error backing up the Iphone (-50). I've reset the Iphone, turned off my firewall, rebooted, but I get the same message.
The thing is, I remember several months ago that my syncing was taking an hour every time because of the back ups. (I keep a large amount of data in a third party app.) I came here and learned how to prevent my 3G from backing up every sync, and my syncs have gone really fast since then. The problem is that I've forgotten what I did or how to change the settings. If I right-click "Iphone" under "Devices" in Itunes, I don't get any option to create a backup, nor can I find any "backup" command anywhere in Itunes (latest version).
I can't even figure out where to go (assuming there is a place to go) to check when my Iphone was last backed up. Itunes is giving me the option to go ahead and update without a backup, but I don't want to do that until I at least know when was the last time my Iphone was backed up.
Can anyone tell me (a) where to go to check my backup history, and (b) how to get my phone to back up, assuming that it's not doing so? Thanks!

The same thing happens to me.
I've tried two times to upgrade to iPhone OS 4.0, leaving the phone offline and syncing for 10 hours... the backup proceeds sluggish and about 5% it stops with the message:
"An error occurred while backing up this Iphone (-50)
Would you like to continue to update this iPhone without backup?
CONTINUING WITHOUT BACKUP WILL RESULT IN THE LOSS OF ALL CONTENT"
If I try to Continue another message says:
"The iPhone could not be updated because the firmware file was corrupt. Disconnect and reconnect, then try again."
I've never even tried to hack or jailbreak my iPhone, and everything was normal since I try to upgrade to OS 4.0
This is my equipment:
- iPhone 3G 16GB (14.64 full), sw 3.1.3
- iTunes 9.2 (61) running on Snow Leopard 10.6.2

TS1286 I am trying to update my iPhone to 5.1 and a window comes up saying: An error occured while backing up this iPhone (-5000). Would you like to continue to update this iPhone? Continuing will result in the loss of all contents on this phone. Help!

I am trying to update my iPhone to 5.1 and a window comes up saying: "An error occured while backing up this iPhone (-5000). Would you like to continue to update this iPhone? Continuing will result in the loss of all contents on this phone." Any help out there? Thanks.

continue to updatae your phone.

I am trying to download iOS5 on my iPad and this is the message : an error occurred while backing up this iPad (-37). Would you like to continue to update this iPad? Continuing will result in the loss of all content on this iPad

I am trying to download iOS5 on my iPad and this is the message : "an error occurred while backing up this iPad (-37). Would you like to continue to update this iPad? Continuing will result in the loss of all content on this iPad" Pls advise what is my next step

continue to updatae your phone.

An error occurred while backing up this iPhone (0xE800002E).

I know this question has been asked for a long time and I googled it to death but not sure if the fixes apply to my situation plus most replies were from 2008! I am trying to update my iphone 4 to IOS 5 and have done the normal sync and updates and clearing out some trash from itunes to ready my phone - that all seems to go just fine. Now the problem is when I try to update, it will start out backing up the phone and after awhile i get this error
"An error occurred while backing up this iPhone (0xE800002E). Would you like to continue to update this iPhone? Continuing will result in the loss of all contents on this iPhone."
From what I read this is an error due to an app, but which app i have no idea - I have about 300 on my phone! I'm not sure if i should continue and then restore. I guess basically I'm looking fo rthe best advice as to how to proceed. I'm somewhat iphone proficient, but please be 'simple' in your responses as I"m 40 weeks preggo so concenttrating is no easy task
thanks!

I hadn't read that article, so am i to assume that the IOS5 install will erase everything anyways... so if I've sycned my iphone already and then continue with the update AND hit continue losing all contents it 'shouldn't' matter?
"An error occurred while backing up this iPhone (0xE800002E). Would you like to continue to update this iPhone? Continuing will result in the loss of all contents on this iPhone."
i have not seen the window they showed there in the article.

An error occurred while backing up this iPod (-120)

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