"An error occurred while installing OS X" message

I've got this message during the installation of OS X Maverick : "An error occurred while installing OS X"
It seems blocked since a half hour right now, I can't proceed in any way because there are no "buttons", just turning off the power.
What should I do in this case?
Is it dangerous for my data and the OS shutting it down?

This is why you have a backup before you do any new OS installation.
If there are no other options besides powering down, then you've got to power down: hold down the power button until it shuts off. This probably won't screw up your data or the OS, but it might; see item #1.
See if your computer can start up, with the previous OS in place.
I had the "an error occurred..." message too, while I tried to install. I did a safe boot Mac OS X: What is Safe Boot, Safe Mode? and ran the installer again, and it worked.

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    [Info   @12:19:36.259] +-+-+-+-+-| Environment |+-+-+-+-+-
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    ToolsPath: C:\Program Files\Microsoft Team Foundation Server 11.0\Tools
    ApplicationTierPath: C:\Program Files\Microsoft Team Foundation Server 11.0\Application Tier
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    SharePointInstallTemp: C:\Windows\Temp\TFSTemp\WSSInstall
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    HostName: ETS-WEBAPP
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    IsServerOS: True
    IsDomainController: False
    IsMachineInWorkgroup: False
    IsMachineInDomain: True
    IsHomeEdition: False
    IsUnsupportedEdition: False
    Version: Server2008R2
    MajorVersion: 6
    MinorVersion: 1
    ProcessorCount: 4
    ServicePackMajor: 1
    ServicePackMinor: 0
    IsOSPostTfsRelease: False
    VisibleMemoryMB: 12287
    AdjustedMemoryGB: 12
    Iis: 
    IsInstalled: True
    PreviouslyFailedConfig: False
    RequiredIisFeaturesInstalled: True
    OS: 
    MachineName: ETS-WEBAPP
    HostName: ETS-WEBAPP
    IsClientOS: False
    IsServerOS: True
    IsDomainController: False
    IsMachineInWorkgroup: False
    IsMachineInDomain: True
    IsHomeEdition: False
    IsUnsupportedEdition: False
    Version: Server2008R2
    MajorVersion: 6
    MinorVersion: 1
    ProcessorCount: 4
    ServicePackMajor: 1
    ServicePackMinor: 0
    IsOSPostTfsRelease: False
    VisibleMemoryMB: 12287
    AdjustedMemoryGB: 12
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    SqlInstance 0: 
    Name: MSSQLSERVER
    FullName: ETS-WEBAPP
    Edition: Enterprise Edition
    Version: 11.0.2100.60
    IsWow64: False
    LCID: 1033
    IsExpressEdition: False
    IsFullEdition: True
    IsSupported: True
    IsSharePointSupported: False
    IsUpgradable: False
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    IsInstalled: True
    IsProvisioned: False
    IsAdminDbConfigured: False
    IsAdminSiteConfigured: False
    IsRunningSiteOnWebAppPort: False
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    WssAdminUrl: http://ets-webapp:17012/
    WssSiteUrl: http://ets-webapp/sites
    ReportingServices: 
    IsInstalled: True
    DefaultInstance: 
    InstanceIdentifier: ETS-WEBAPP
    HostName: ETS-WEBAPP
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    ReportServerInstance: Microsoft.TeamFoundation.Admin.ReportServerInstance
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    ReportWebServiceUris[0]: http://ETS-WEBAPP:80/ReportServer
    ReportManagerUris[0]: http://ETS-WEBAPP:80/Reports
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    InstanceIdentifier: ETS-WEBAPP
    HostName: ETS-WEBAPP
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    ReportManagerUris[0]: http://ETS-WEBAPP:80/Reports
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    [Info   @12:19:36.260] 
    [Info   @12:19:36.260] +-+-+-+-+-| Configuration Plan |+-+-+-+-+-
    [Info   @12:19:36.260] - ContainerTask (ContainerNode) : root
    - ConditionalTask (ConditionalNode) : Provisioning SharePoint
    - ContainerTask (ProgressNode) : Configure SharePoint
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    PasswordSupplied = *****
    SiteUrl = http://ets-webapp/
    AdminPort = 17012
    TfsServiceAccount = Domain\tfsuser
    - ContainerTask (ProgressNode) : Extending SharePoint
    - ConfigureSharepointUploadData (ConfigureNode, 209) : Uploading solutions and templates ...
    - ConfigureResetSPTimer (ConfigureNode, 214) : Resetting Sharepoint Timer Service ...
    - ConfigureIisReset (ConfigureNode, 801) : Resetting IIS ...
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    [Info   @12:19:36.260] 
    [Info   @12:19:36.260] +-+-+-+-+-| Running root: root |+-+-+-+-+-
    [Info   @12:19:36.260] 
    [Info   @12:19:36.260] +-+-+-+-+-| root |+-+-+-+-+-
    [Info   @12:19:36.260] Starting Node: CONTAINER
    [Info   @12:19:36.261] NodePath : Container
    [Info   @12:19:36.261] Node returned: Ignore
    [Info   @12:19:36.261] Completed root: Ignore
    [Info   @12:19:36.261] -----------------------------------------------------
    [Info   @12:19:36.261] 
    [Info   @12:19:36.261] +-+-+-+-+-| Running Provisioning SharePoint: Provisioning SharePoint |+-+-+-+-+-
    [Info   @12:19:36.261] 
    [Info   @12:19:36.261] +-+-+-+-+-| Provisioning SharePoint |+-+-+-+-+-
    [Info   @12:19:36.261] Starting Node: CONDITION
    [Info   @12:19:36.261] NodePath : Container/Conditional
    [Info   @12:19:36.261] Node returned: Ignore
    [Info   @12:19:36.261] Completed Provisioning SharePoint: Ignore
    [Info   @12:19:36.261] -----------------------------------------------------
    [Info   @12:19:36.262] 
    [Info   @12:19:36.262] +-+-+-+-+-| Running Configure SharePoint: Configure SharePoint |+-+-+-+-+-
    [Info   @12:19:36.262] 
    [Info   @12:19:36.262] +-+-+-+-+-| Configure SharePoint |+-+-+-+-+-
    [Info   @12:19:36.262] Starting Node: CONTAINER
    [Info   @12:19:36.262] NodePath : Container/Conditional/Progress
    [Info   @12:19:36.262] Node returned: Ignore
    [Info   @12:19:36.262] Completed Configure SharePoint: Ignore
    [Info   @12:19:36.262] -----------------------------------------------------
    [Info   @12:19:36.262] 
    [Info   @12:19:36.262] +-+-+-+-+-| Running ConfigSPProvision: Configuring the SharePoint Products |+-+-+-+-+-
    [Info   @12:19:36.263] 
    [Info   @12:19:36.263] +-+-+-+-+-| Configuring the SharePoint Products |+-+-+-+-+-
    [Info   @12:19:36.263] Starting Node: CSPPROVISION
    [Info   @12:19:36.263] NodePath : Container/Conditional/Progress/CSPPROVISION
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    [Info   @12:19:36.263] +-+-+-+-+-| SharepointProvision::ConfigureDatabase |+-+-+-+-+-
    [Info   @12:19:36.263] Configuring the SharePoint Products database ...
    [Info   @12:19:36.263] SharePoint Products::ConfigureDatabase
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    [Info   @12:19:36.272] sid = S-1-5-4
    [Info   @12:19:36.272] sid = S-1-5-11
    [Info   @12:19:36.272] sid = S-1-5-21-1481031050-1694664162-2121907377-513
    [Info   @12:19:36.272] sid = S-1-5-21-1529747324-2324938602-2105273467-1015
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    [Info   @12:19:36.300] C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\bin\stsadm.exe
    [Info   @12:19:36.300] -o setconfigdb
    [Info   @12:19:36.300] -databaseserver ETS-WEBAPP
    [Info   @12:19:36.300] -farmuser domain\tfsuser
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    [Info   @12:19:36.300] Process starting: fileName=C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\bin\stsadm.exe arguments=-o setconfigdb -databaseserver ETS-WEBAPP -farmuser domain\tfsuser -farmpassword ****************
    [Info   @12:20:04.869] Process finished: fileName=C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\bin\stsadm.exe arguments=-o setconfigdb -databaseserver ETS-WEBAPP -farmuser domain\tfsuser -farmpassword **************** exitCode=-1
    in 28566 ms
    [Info   @12:20:04.869] 
    [Info   @12:20:04.869] WARNING: SharePoint no longer customizes Integrated Authentication security settings. This Web application may be using Kerberos, which can require manual configuration. See "http://support.microsoft.com/?id=832769" for
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    [Info   @12:20:04.869] 
    [Error  @12:20:04.869] An error occurred while getting information about the user tfsuser at server telenor.com.pk: Access is denied
    [Error  @12:20:04.869] 
    [Info   @12:20:04.869] ReturnCode=-1
    [Info   @12:20:04.874] Node returned: Error
    [Error  @12:20:04.874] TF255424: An error occurred while installing SharePoint Products. For more information, open Event Viewer and review the application log. You might need to manually install Windows SharePoint Foundation 2010. 
    [Info   @12:20:04.874] Completed ConfigSPProvision: Error
    [Info   @12:20:04.874] -----------------------------------------------------
    [Info   @12:20:04.880] Execution results:
    [Info   @12:20:04.880] Overall result: Failure
    [Info   @12:20:04.880] Nodes completed: 1
    [Info   @12:20:04.880] Nodes succeeded: 0
    [Info   @12:20:04.880] Nodes skipped: 0
    [Info   @12:20:04.880] Nodes with errors: 1
    [Info   @12:20:04.880] Nodes with warnings: 0
    [Info   @12:20:04.880] Number of error messages: 1
    [Info   @12:20:04.880] Number of warning messages: 0
    [Info   @12:20:04.880] Number of info messages: 0
    [Error  @12:20:04.881] Activity failed.
    [Info   @12:20:04.881] Configuration failed. Unconfiguring.
    [Info   @12:20:04.885] Setting the IsConfigured flag for feature SharePointExtensions to False.
    awias

    looks like here is the your problem "An error occurred while getting information about the user moss.service
    at server telenor.com.pk: Access is denied"
    try to add the user into the managed account via powershell. the user you trying to configure it.
    or change the user to some body else here is culprit account "telenorpk\moss.service"
    Please remember to mark your question as answered &Vote helpful,if this solves/helps your problem. ****************************************************************************************** Thanks -WS MCITP(SharePoint 2010, 2013) Blog: http://wscheema.com/blog

  • Error occurred while installing the updates (iTunes)

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    === Logging started: 4/16/2012  11:16:05 ===
    Action start 11:16:05: INSTALL.
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    Action start 11:16:05: SetSHAREDADDINFOLDER.
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    Action start 11:16:05: CostInitialize.
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    Action start 11:16:05: FileCost.
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    Action start 11:16:05: CostFinalize.
    Action ended 11:16:06: CostFinalize. Return value 1.
    Action start 11:16:06: MigrateFeatureStates.
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    Action start 11:16:06: SetARPINSTALLLOCATION.
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