[an error occurred while processing this directive

help!!!
i have been trying to download itunes but i either get the above message... or else it just tells me it has downloaded.. but it hasnt
i am pulling my hair out here....
i have gone thru all the help files.. have tried everything.. but nothing is working

Was BB Link also installed on the Win 8 machine ?  If so did you uninstall Link also.
If Link was not installed on Win 8 disconnect the Vista one from the Internet and try download again.
If download fails connect  Win 8 direct to your connection and not your router.

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