An error occurred while processing your request. How do I fix this?

I have been getting this error for the website: www.poptropica.com and i tried different browsers but no difference i cleared my history, my cookie and my cached files it is still there, and when it goes away and i try logging in there is a pop up which say: ADOBE FLASH WAS UNABLE TO ESTABLISH A CONNECTION TO POPTROPICA, TRY A DIFFERENT BROWSERS. IF THIS CONTINUES PLEASE CHECK YOUR NETWORK OR TRY A DIFFERENT COMPUTER. I have tried both and don't know what to do. Here is a screen shot:

The problem was corrupt cookies.Thanks

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    Please remember to mark the replies as answers if they help and unmark them if
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    Zhengyu Guo
    TechNet Community Support

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