An errorr occured while signing in

I am getting the message that an error occurred when signing in.  It won't convert.  It will sign me into my account though

Hi billytrinks,
Are you signing in via a web browser, or through Adobe Reader? If you're using a browser, please log out, clear the cache, and log back in. You can also try a different browser (see System requirements | Acrobat.com for a list of supported browsers). If you're using Reader, choose Help > Check for Updates to make sure that you have the most current version.
Please let us know how it goes.
Best,
Sara

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