An exception occurred while processing your request

Hi all,
I upgraded my SAP NW 2004s from SP9 to SP13. After that I got error when use the Portal. The error message looks as follow:
Portal Runtime Error
An exception occurred while processing your request
Exception id: 12:14_26/11/07_0024_8852650
See the details for the exception ID in the log file.
Someone knows what could be?
Besides, I wonder where can I find the log file so I can see the details?
Regards

Hi ,
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SAP Developer Network Moderator

Similar Messages

Manager Self Service - An exception occurred while processing your request.

hi SAP Expert,
when i go to the Manager Self-Service > Team, Budget, Planning, the page was showing the error below :
Headcount
Portal runtime error.
An exception occurred while processing your request. Send the exception ID to your portal administrator.
Exception ID: 01:57_15/07/10_0059_29014050
Refer to the log file for details about this exception.
Headcount (FTE)
Portal runtime error.
An exception occurred while processing your request. Send the exception ID to your portal administrator.
Exception ID: 01:57_15/07/10_0060_29014050
Refer to the log file for details about this exception.
anyway i can solve the issue above, thanks.
Regards
Hariyono

here is the log details.
000D6017A6BB00730000041A00001A0400048B6A0B064F02#1279187474281#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#RONALD#11677##n/a##8132a1708ff611df8fcc000d6017a6bb#SAPEngine_Application_Thread[impl:3]_19##0#0#Error#1#/System/Server#Java###Exception ID:05:51_15/07/10_0172_29014050
[EXCEPTION]
#1#com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Portal Component
Component : pcd:portal_content/com.sap.pct/line_manager/com.sap.pct.erp.mss.bp_folder/com.sap.pct.erp.mss.roles/com.sap.pct.erp.mss.manager_self_service/com.sap.pct.erp.mss.manager/overview/com.sap.pct.erp.mss.budget/com.sap.pct.erp.mss.budget_page/com.sap.pct.erp.mss.bw_cost_center
Component class : com.sapportals.portal.sapapplication.SAPApplicationIntegratorComponent
User : RONALD
at com.sapportals.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:973)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:343)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:523)
at java.security.AccessController.doPrivileged(Native Method)
at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:412)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)
Caused by: com.sapportals.portal.prt.runtime.PortalRuntimeException: Exception in SAP Application Integrator occured: Unable to parse template &\#39;<System.Access.WAS.protocol>://<System.Access.WAS.hostname>/sap/bw/BEx?sap-client=<System.client>&sap-language=<Request.Language>&accessibility=<User.Accessibility[SAP_BOOL]>&style_sheet=<LAF.StylesheetUrl[url_ENCODE]>&<TrayInformation[IF_true PROCESS_RECURSIVE]>&<Authentication>&<Report>&<BusinessParameters>&\#39;; the problem occured at position 82. Cannot process expression <System.client> because Invalid System Attribute:
System: &\#39;SAP_LocalSystem&\#39;,
Attribute: &\#39;client&\#39;.
at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doContentPass(AbstractIntegratorComponent.java:123)
at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doContent(AbstractIntegratorComponent.java:98)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
... 29 more

ERROR: TF246021: An error occurred while processing your request.

Since last week the CI build on our integration branch fails when setting the label for the branch, I tried to create a new (default) build definition, which fails with the same error. Any other branch can build successful. We get the following error:
Exception Message: TF246021: An error occurred while processing your request.
Technical information (for administrator):
SQL Server Error: 2601 (type VersionControlException)
Exception Stack Trace:
Server stack trace:
at Microsoft.TeamFoundation.Client.Channels.TfsHttpClientBase.HandleReply(TfsClientOperation operation, TfsMessage message, Object[]& outputs)
at Microsoft.TeamFoundation.VersionControl.Client.Repository5.LabelItem(String workspaceName, String workspaceOwner, VersionControlLabel label, LabelItemSpec[] labelSpecs, LabelChildOption children, Int32 maxClientPathLength, Failure[]& failures)
at Microsoft.TeamFoundation.VersionControl.Client.WebServiceLayer.LabelItem(String workspaceName, String workspaceOwner, VersionControlLabel label, LabelItemSpec[] labelSpecs, LabelChildOption children, Failure[]& failures)
at Microsoft.TeamFoundation.VersionControl.Client.VersionControlServer.CreateLabel(VersionControlLabel label, LabelItemSpec[] itemSpecs, LabelChildOption options, Failure[]& failures)
at Microsoft.TeamFoundation.Build.Workflow.Activities.TfLabel.TfLabelInternal.RunCommand(VersionControlScope versionControlScope, String nonFatalError, VersionControlLabel label, IEnumerable`1 items, LabelChildOption childOption)
at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Object[]& outArgs)
at System.Runtime.Remoting.Messaging.StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink)
Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.EndInvokeHelper(Message reqMsg, Boolean bProxyCase)
at System.Runtime.Remoting.Proxies.RemotingProxy.Invoke(Object NotUsed, MessageData& msgData)
at System.Func`6.EndInvoke(IAsyncResult result)
at Microsoft.TeamFoundation.Build.Workflow.Activities.TfLabel.TfLabelInternal.EndExecute(AsyncCodeActivityContext context, IAsyncResult result)
at System.Activities.AsyncCodeActivity`1.System.Activities.IAsyncCodeActivity.FinishExecution(AsyncCodeActivityContext context, IAsyncResult result)
at System.Activities.AsyncCodeActivity.CompleteAsyncCodeActivityData.CompleteAsyncCodeActivityWorkItem.Execute(ActivityExecutor executor, BookmarkManager bookmarkManager)
Inner Exception Details:
Exception Message: TF246021: An error occurred while processing your request.
Technical information (for administrator):
SQL Server Error: 2601 (type SoapException)SoapException Details: <soap:Detail xmlns:soap="http://www.w3.org/2003/05/soap-envelope" />
Exception Stack Trace:
When I manually create a Label on the branch it works fine, please advice?
additional information:
By changing "Label sources" to false the build does complete. Does SQL Server Error: 2601 indicate a duplicate key error in the TFS database?
(Cannot insert duplicate key row in object '%.*ls' with unique index '%.*ls'.)
see also: https://technet.microsoft.com/en-us/library/aa258747(v=sql.80).aspx

Hi,
For this issue, you can check if you can connect to TFS and perform operations on other client machines. If yes, the problem related to your environment.
You can also delete the current workspace and cretea a new one, then do a workspace mapping. To delete the workspace, use tf workspace or delete it via Team Explorer. If the problem still exist, please let us know your environment, settings etc. for further
investigation.
Best regards,

An exception occurred while processing a request

Hi,
When I try to open the details page of a KM navigation folder, I get this error:
An exception occurred while processing a request for :
iView : N/A
Component Name : N/A
iView not found: pcd:portal_content/every_user/general/eu_role/com.sap.km.home_ws/com.sap.km.hidden/com.sap.km.urlaccess/com.sap.km.details.
Exception id: 11:46_12/03/07_0013_8262950
See the details for the exception ID in the log file
I have tried to upload the com.sap.portal.runtime.logon .par file but it didn't change anything. I also couldn't find the log file...
The problem occurs with any administrator account.
Any idea?
Thanks a lot...
Thibault

Not exactly. But following the instructions in the link you gave me, I found the KM Details iView location. I tried to preview it and a error message was returned:
Item not found
The item you are attempting to access is not available. Check that the name or link is correct. You might also check whether the associated repository is currently accessible.
Is there anyway to restore an iView in the portal ?
Thank you for your help.

Redirection error An error occurred while processing your request in provider-hosted app which is hosted in Windows Azure

Hello,
I developed one simple provider hosted app and I published it in my Azure website. I also published the SharePoint App of this solution in O365 site. I'm using Visual Studio 2013 Premium edition. I've followed all the steps to do this work e.g.
generate the client ID and client secret through my O365 site and updated the AppManifest.xml as well as web.config etc. In my AppWeb project, I've TokenHelper.cs and SharePoint.cs classes.
When I'm clicking the app from my O365 site, I get the following error "An error occurred while processing your request" which is due to the following code:
protected void Page_PreInit(object sender, EventArgs e)
            Uri redirectUrl;
            switch (SharePointContextProvider.CheckRedirectionStatus(Context, out redirectUrl))
                case RedirectionStatus.Ok:
                    return;
                case RedirectionStatus.ShouldRedirect:
                    Response.Redirect(redirectUrl.AbsoluteUri, endResponse: true);
                    break;
                case RedirectionStatus.CanNotRedirect:
                    Response.Write("An error occurred while processing your request.");
                    Response.End();
                    break;
It's always executing the case RedirectionStatus.CanNotRedirect. Why?
I've checked the method "CheckRedirectionStatus" of SharePointContext.cs class completely and I am not understanding why am I getting this error.
When I browse my Azure website http://sitename.azurewebsites.net, even there I'm getting this error. I believe that error is because there is no query string parameter there e.g. SPHostURL etc.
Please let me know why I'm having this redirection error.
Thanks,
Ashish

Hi,
For a better troubleshooting,
I suggest you do as the following:
Debug the code step by step to find the reason of the issue.
For the remote debug your app from Windows Azure, you need to download Azure SDK:
http://azure.microsoft.com/en-us/downloads/
After installing the SDK, it will have “Attach Debugger” for Azure web site, you
also need to set "Attach Debugger" to on in the Windows Azure Management Portal
More detailed information about how to debug provider-hosted app:
http://blogs.technet.com/b/speschka/archive/2013/11/25/debugging-sharepoint-apps-that-are-hosted-in-windows-azure-web-sites.aspx
Best regards,
ZhengyuGuo
Forum Support
Please remember to mark the replies as answers if they help and unmark them if
they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Zhengyu Guo
TechNet Community Support

Portal Runtime Error : An exception occurred while processing a request

Hello friends,
After upgradation of my portal to the following patch level, SAP J2EE 6.20:
Portal Version : EP 6 SP 2 patch 29 hotfix 0
Content Mgmt and Collaboration version : 6 SP2 patch 5
i faced many performance related issues. Portal seems to be very slow. After logging in, most of the time I get 2 errors:
Either
1> Iview remains blank.
Or
2> Portal Runtime Error : An exception occurred while processing a request. Portal Runtime exception occured. Please check the System Log.
But when I refresh that particular iview, it works fine.
I went through the portal.log file (/usr/sap/PEP6/j2ee/j2ee_00/cluster/server/managers/log/portal/logs). And found the root cause of most of the exceptions as "com.inqmy.services.servlets_jsp.server.ServletNotFoundException: The requested servlet ( portal ) not found."Aug 18, 2005 6:07:42 PM # PRT-Async 2 Fatal Exception ID:06:07_18/08/05_0669
com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Portal Component
Component : pcd:portal_content/ACCContent/ACCContent.Roles/Company/R.Employee/W.MyWork/P.MyWork.DesktopTools/I.Contacts
Component class : com.sapportals.portal.prt.pom.RootComponentNode
User : tempuser
 at com.sapportals.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:853)
 at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:311)
 at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:138)
 at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:363)
 at java.security.AccessController.doPrivileged(Native Method)
 at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:376)
 at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)
 at java.lang.Thread.run(Thread.java:479)
Caused by: com.sapportals.portal.prt.component.PortalComponentException: PortalComponentException
 at com.sapportals.portal.prt.pom.RootComponentNode.service(RootComponentNode.java:153)
 at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:301)
 at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:138)
 at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:363)
 at java.security.AccessController.doPrivileged(Native Method)
 at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:376)
 at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)
 at java.lang.Thread.run(Thread.java:479)
Caused by: com.inqmy.services.servlets_jsp.server.ServletNotFoundException: The requested servlet ( portal ) not found.
 at com.inqmy.services.servlets_jsp.server.ServletContextFacade.loadServletLocal(ServletContextFacade.java:3660)
 at com.inqmy.services.servlets_jsp.server.InvokerServlet.service(InvokerServlet.java:81)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
 at com.inqmy.services.servlets_jsp.server.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:275)
 at com.inqmy.services.servlets_jsp.server.RequestDispatcherImpl.include(RequestDispatcherImpl.java:384)
 at com.sapportals.portal.prt.pom.RootComponentNode.service(RootComponentNode.java:144)
 at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:301)
 at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:138)
 at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:363)
 at java.security.AccessController.doPrivileged(Native Method)
 at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:376)
 at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)
 at java.lang.Thread.run(Thread.java:479)
Help needed.(as i am helpless now.)
Regards,
Nilz

Anthony,
I had check it. It was correct. But the thing when I saw in the component Inspector of portal, my iview did not appear.
I created like this
 project-> rightclick-> export-> par ->selecting project-> givint protal password-> and finish.
The NW didn't give any error, but the par file didn't appear in the portal componet Inspect.
but the par file is created in the NW studio Navigation bar.
Let me know any help regarding this
thanks
venkat

Hi,i am using iphone 4s,my problem is when i want to play video other than youtube file from facebook this message come out "An error occured while processing your request. Reference

Hi,i am using iphone 4s,my problem is when i want to play video other than youtube file from facebook this message come out "An error occured while processing your request. Reference

Is your friends phone jailbroke? Also are you using the facebook app? If so then you need to ask the developer of the app what the problem is.

My daughter sent a video of the puppies from her iPhone; my wife got the following error message when opening it: An error occurred while processing your request. Reference

The other copied recipient was able to open the link and play the video on her Macbook. What do you think could be wrong? Do you have any suggestions for me?

I did not realize there was not enough room for the error reference in the original post. The error message my wife received was:
An error occurred while processing your request.
Reference #50.2cc88f18.1337770650.1e469043

Error has occurred while processing your request reference #...

Every time we go to login into a particular site get the message an error has occurred while processing your request and give a reference number. This happens while using both browsers Safari and Firefox. I've cleared history and cookies/cache. Nothing seems to work. any suggestions?

The problem is at the server end.

An error occured while processing your request. Please try again. (Cannot Login!)

Everytime I open the Best Buy PC App, I am unable to login. I keep getting the same error over and over. "An error occured while processing your request, please try again". I have tried:
1. Uninstalling and reinstalling
2. Rebooting.
3. Rebooting after uninstalling and reinstalling.
4. Changing my password
Nothing works. I cannot login no matter what I do.
Anyone have any advice?

Hi TrojanTheRabbit,
Thanks for your posts regarding some login issues with the PC App. I saw you had a posted on another user's thread, and I suggested reading Kyle's FAQ on the PC App and Digital downloads to see it can help you troubleshoot the login issue.
There may have been an issue with the servers on 2.9.12 and I've emailed our business team on it, since there seems to be a few reports of similar errors that day. You might want to try it today and see if it works, in the event there was an issue with the servers.
Let me know how it goes!
Regards,
Mariel|Community Connector | Best Buy® Corporate
Private Message

Training Catalog - An error occurred while processing your request. Please try again later.

Hi,
I am trying to purchase Course 40361A Software Development Fundamentals for
MTA exam 98-361
when i click save to my learning button i get this error on training catalog site,
An error occurred while processing your request. Please try again later.
can any one help me with this,
Sincerely

Can you please provide the URL for the site this error is occurring on
When you see answers and helpful posts, please click Vote As Helpful,
Propose As Answer, and/or Mark As Answer
Jeff Wharton
MSysDev (C.Sturt), MDbDsgnMgt (C.Sturt), MCT, MCSE: Data Platform & Business Intelligence
Blog: Mr. Wharty's Ramblings
Twitter: @Mr_Wharty
MC ID:
Microsoft Transcript

An Error Occurred While Processing Your Request We're sorry. While processing your request, we encountered a system-related error. Your request was not processed. Error ID Code: b7bc5afa-ce52-434b-bfb6-3fb086b77a23

Every time i log out of my Bank email after getting a copy of transactions, I get the following:
An Error Occurred While Processing Your Request
We're sorry. While processing your request, we encountered a system-related error.
Your request was not processed.
Error ID Code: b7bc5afa-ce52-434b-bfb6-3fb086b77a23
If the error continues or you need to contact support, please provide them with the Error ID Code above.
That's what I am doing. contacting support.

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies"

Runtime Error An exception occured while processing the request

Hi gurus i have a problem with this
#1.5 #001CC4944DC600750000097A0000205800046235A0C4AEEE#1233882376782#com.sap.portal.prt.runtime#sap.com/irj#com.sap.portal.prt.runtime#jsbautista#86842##n/a##586788e0f3ea11ddbc08001cc4944dc6#SAPEngine_Application_Thread[impl:3]_4##0#0#Error##Java###01:06_06/02/09_0040_6996650
[EXCEPTION]
#1#java.lang.NoClassDefFoundError
     at com.sapportals.wcm.rendering.uicommand.UICommandFactory.getInstance(UICommandFactory.java:218)
     at com.sapportals.wcm.rendering.collection.LightCollectionRenderer.createStatus(LightCollectionRenderer.java:866)
     at com.sapportals.wcm.rendering.collection.LightCollectionRenderer.renderAll(LightCollectionRenderer.java:598)
     at com.sapportals.wcm.rendering.control.cm.NeutralControl.render(NeutralControl.java:164)
     at com.sapportals.wcm.rendering.layout.cm.SimpleLayoutController.render(SimpleLayoutController.java:39)
     at com.sapportals.wcm.rendering.control.cm.WdfProxy.render(WdfProxy.java:1832)
     at com.sapportals.wdf.layout.HorizontalLayout.renderControls(HorizontalLayout.java:42)
     at com.sapportals.wdf.stack.Pane.render(Pane.java:155)
     at com.sapportals.wdf.stack.PaneStack.render(PaneStack.java:73)
     at com.sapportals.wdf.layout.HorizontalLayout.renderPanes(HorizontalLayout.java:73)
     at com.sapportals.wdf.stack.Pane.render(Pane.java:158)
     at com.sapportals.wdf.stack.PaneStack.render(PaneStack.java:73)
     at com.sapportals.wdf.layout.HorizontalLayout.renderPanes(HorizontalLayout.java:73)
     at com.sapportals.wdf.stack.Pane.render(Pane.java:158)
     at com.sapportals.wdf.stack.PaneStack.render(PaneStack.java:73)
     at com.sapportals.wdf.layout.HorizontalLayout.renderPanes(HorizontalLayout.java:73)
     at com.sapportals.wdf.stack.Pane.render(Pane.java:158)
     at com.sapportals.wdf.stack.PaneStack.render(PaneStack.java:73)
     at com.sapportals.wdf.WdfCompositeController.doInitialization(WdfCompositeController.java:282)
     at com.sapportals.wdf.WdfCompositeController.buildComposition(WdfCompositeController.java:660)
     at com.sapportals.htmlb.AbstractCompositeComponent.preRender(AbstractCompositeComponent.java:33)
     at com.sapportals.htmlb.Container.preRender(Container.java:120)
     at com.sapportals.htmlb.Container.preRender(Container.java:120)
     at com.sapportals.htmlb.Container.preRender(Container.java:120)
     at com.sapportals.portal.htmlb.PrtContext.render(PrtContext.java:406)
     at com.sapportals.htmlb.page.DynPage.doOutput(DynPage.java:237)
     at com.sapportals.wcm.portal.component.base.KMControllerDynPage.doOutput(KMControllerDynPage.java:134)
     at com.sapportals.htmlb.page.PageProcessor.handleRequest(PageProcessor.java:129)
     at com.sapportals.portal.htmlb.page.PageProcessorComponent.doContent(PageProcessorComponent.java:134)
     at com.sapportals.wcm.portal.component.base.ControllerComponent.doContent(ControllerComponent.java:77)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.doPreview(AbstractPortalComponent.java:240)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:168)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
     at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
     at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
     at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645)
     at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
     at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
     at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
     at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:524)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:407)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)

Hi Salvatore,
This is a very wide error. You did not provided any other info as specified by Michael. Just a wild guess, this sort of error occurs generally when classpath or java_home properties are not set correctly. But, as i said it is very wide, some more info will be useful.
Regards
Chander Kararia

An error occurred while processing your request. How do I fix this?

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Hi!
In a collaboration-Room, I see in one room in the Collaboration Detailed Navigation null and below I receive windwos with the message:
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Best Regards
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