An image comes on my screen, but I can only see the first page.  When I try to print, I get a blue question mark and can't print.

Recently when I pull up a multi-page document from an internet site, I can only see the first page.  I can't scroll through it.  When I try to print, I get a big blue questionmark.  What's the solution to this, please?

Thank you so much!! So simple, yet so effective! Am happy!

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