An inital download did not complete and a popup said corupt file

I was in the process of downloading Firefox and toward the end, while I was viewing the Welcome video, it started hesitating, the a box came up saying that there was a corupt file. What should I do?

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HT1725 I purchased a book and although it is shown in my library the word "paused" is written across it and I cannot access. i presume the download did not complete, but can't seem to fix it.

I purchased a book in advance. It is now in my library, but the word "paused" appears across the book and I cannot access. I assume the download did not complete, but I cannot seem to fix it. Does anyone know what the problem could be?

Close all open apps by double-tapping the home button, then swiping upward on the app window (not the smaller icon) off the screen.
Then reset: hold down the home button along with the power button until you see the Apple, then let go.

2 questions, 1 I tried to download developer preview 2, and it did not complete and now I cant redeem again. Is there a way to fix without calling the 800

2 questions, 1 I tried to download developer preview 2, and it did not complete and now I cant redeem again. Is there a way to fix without calling the 800, 2 if i put all itunes in the cloud do i have to store it on my machine still, can i delete movies etc, on hard drive

If you mean the Developer preview of OS X 10.8 Mountain Lion you need to be posting this to the appropriate developer forum or AppleSeed forum. We can't help you with software that hasn't been released.
Your second question seems to be related to iTunes Match, yes? Try posting it in that forum.

I moved from the UK to Sweden. My trial expired in the UK but I was not able to purchase CC in Sweden for some reason. I was told to create a new account in Sweden with a new Adobe ID. When I did, the trial downloads did not work and I could not purchase

I moved from the UK to Sweden. My trial expired in the UK but I was not able to purchase CC in Sweden for some reason. I was told to create a new account in Sweden with a new Adobe ID. When I did, the trial downloads did not work and I could not purchase the CC at discount price.

Moving this discussion to the Adobe Creative Cloud forum.
Kriskristferson if you are facing difficulties with your order then please contact our support team directly at Contact Customer Care.

HT4623 hi there i have an iphone 4 i think it started installing ios6 and did not complete and now my phone refuses to restart

hi there i have an iphone 4 i think it started installing ios6 and did not complete and now my phone refuses to restart it just keeps on rebooting

Try forcing the phone into recovery mode. Disable ALL anti-virus & firewalls first.
Turn your phone off, then:
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option of restoring from backup or as a new device.

I was given photoshop elements 12 as a gift and when I try to download it the download will not complete and then it says that it is a counterfeit

I was given photoshop elements 12 as a gift and when I try to download it the download will not complete and then it says that it is a counterfeit.

Hi LindyMBiega,
Please try doing a fresh download of Photoshop elements 12 from the below mentioned link and try the installation again.
Download Photoshop Elements products | 12, 11, 10
Cheers,
Kartikay Sharma

HT1657 My movie rental download was not completed and I was unable to finish the movie. I was charged for it. What can I do to rent the movie again without getting charged for the rental again?

My movie rental download was not completed and I was unable to finish the movie. I was charged for it. What can I do to rent the movie again without getting charged for the rental again?

kananga wrote:
To begin, what ADA-compliant options are available to work with a service representative? Good question, and one that I don't know the answer to. Does anything on this page help? Products & Services Overview | Verizon Wireless
1) I was charged for service following the cancellation of my service; this includes a period following cancellation during which no service was provided. Service is normally billed through the end of the billing cycle, whether service is provided or not. "Cancellations will become effective on the last day of that month’s billing cycle, and you are responsible for all charges incurred until then." After working with a representative in person, I was told that my final bill would be adjusted to reflect the legally billable amount. According to their legal docs, the "leagally billable amount" is through the end of the billing cycle. This was three weeks ago and I haven't received a response, and I haven't been able to find a way to pursue a resolution - What can I do to help move this process forward?
2) It appears I will be unable to pay my bill after this dispute has been reviewed. My phone number is no longer with Verizon. The online bill payment login requires a phone number - I have never been provided with any other account number. Unfortunately, Verizon appears to close access to online bill payment when the phone number is transferred, even to accounts with unpaid invoice amounts. How can I pay my bill online? You cannot pay online once the account is cancelled. You will be mailed a paper copy of the final bill, and you can mail a check, or possibly call in and pay over the phone. But online is no longer an option once the account is cancelled.

I phone purchased online did not boot and it is said to have been locked through i cloud and i an unable to contact the seller how can i activate the phone

I phone purchased online did not boot and it is said to have been locked through i cloud and i an unable to contact the seller how can i activate the phone

Unfortunately, your best bet is to obtain original proof of purchase and escalate your issue for assistance in detaching the Apple ID from that device. If your unable to get the proof of purchase, expensive paperweight . Did you get it through amazon?? Because I just got one through amazon....
<Edited by Host>

I have preordered books and when they were available the download was not completed, and it now the books show in my library but they indicate paused? i have gone to the purchased tab in the store and am not able to download using the download tab???

I have pre ordered books, when available download was not completed, it now shows book in library but indicates " paused" i have gone back to store and purchased tab and tried to download again but it is not allowing?

Sorry, it's not a device it's a resource that's missing. None of my books will open.Please help

I can't download the iTunes upgrade. The message says download did not complete , Widonws Installer Package did not run and part of the setup did not finish.

This forum was so helpful with my last issue so let's try this mystery....
My son has an iPod (probably 1-2 yrs old). Somehow when I set it up it transferred all of my photos to a library on the iPod. I can't figure out how to delete the photos and he can't buy any apps....no room.
Can anyone tell me how to get that darn photo library off the iPod?
Thanks!!!

If you're syncing photos from a folder, if you set up your photo syncing to sync to an empty folder, that should remove the photos from the iPod.
If you're syncing from Photoshop Album or Photoshop Elements, there's advice in the following document on how to remove photos from the device:
iOS and iPod: Syncing photos using iTunes

Additional sounds download did not complete, cannot quit Garageband

Hello all,
I initiated the download for the extra sounds last night, and a separate window with my download progress popped up saying it would take about 4 hours. I left my computer on, went to bed, and checked for progress this morning. The progress window is nowhere to be found (already tried to bring all windows to front), some sounds are still greyed out, and I cannot quit GarageBand (GarageBand>Quit GarageBand is greyed out, as if the download is still in progress). Does anyone have any ideas how I can resume the download?
Thanks!

Hey there gww490,
It sounds like Garageband is not allowing you to quit it, and your sounds still aren't completely downloaded. I would start by force quitting the Garagaband application:
OS X: How to quit an unresponsive application using Force Quit
http://support.apple.com/kb/HT3411
Switch to another app, such as the Finder, then choose Force Quit from the Apple menu. Select the unresponsive app in the Force Quit window, and click Force Quit.
Press Command-Option-Esc, then select the unresponsive app from the Force Quit window that appears, and click Force Quit.
Then restart your computer and try again.
Thank you for using Apple Support Communities.
All the very best,
Sterling

When updating to IOS5 restore did not complete and now it is asking for a password to carry on restoring back up and I can't remember password! Would appreciate any help?

Whilst updating to IOS5 on my iphone 4 it was interrupted whilst restoring the contents of my iphone!!! Now when I try and restore it asks for a password to unlock my iphone backups - I have tried several but it states password is incorrect and accordingly I cannot restore backups and have lost loads of important information!!
I would really appreciate your suggestions on what to do.
Many thanks

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased. Some glitch occured and you have to restore/erse the iPod. Y will have to restore from an existing backup if y ohave one.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Video download did not complete

I purchased a TV show on Friday night, but my laptop locked up and I had to shut it down before the download was complete. Part of the file is on my computer, but it is corrupted and I get an error message when I try to either access or "Check for Purchases". How do I re-download?

Go look for a folder called "Downloads" in your iTunes Music folder. If there is such a folder, look for files that would be the partial download and delete those, so that the download starts over from the beginning. Then try again using the "Check for Purchases" command under the iTunes Advanced menu.
Hope this helps.

Received msg that the 4.3.1 update did not complete and now I'm stuck on the screen with the usb cable pointing to the itunes symbol

It wasn't the 4.3.1 update but the 4.3.2 update. Itunes does not recognize the ipad. Not sure what to do to restore back to original settings.

Take the ATV to a friends house and restore via iTunes on their computer.
Take the ATV to an Apple store and restore via iTunes on a computer there.

HT201272 One of my music downloads did not complete loading. 30sec into play it skips to the following selection

The third song i downloaded skips to the next after 20 or 30 seconds. I am a first time user. I am downloading to a PC running XP.

Delete the current copies and then download again (free) from your purchased history. If the problem persists contact iTunes Store support staff through the report a problem links in your account history.
tt2

An inital download did not complete and a popup said corupt file

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