An installation package for the product Solution Center cannot be found

I have had my printer for a while but all of a sudden when I sign on, I keep getting, an installation package for the product Solution Center cannot be found. Not sure why I am having the issue now, any ideas?

knokdawg wrote:
Printer - HP Officejet Pro 8000 wireless
Connection - USB
OK... what operating system? You can download the full featured drivers for supported operating systems from HP here. Select the appropriate operating system, then download the full featured driver. Run the program after downloading it. Do not connect the USB cable until instructed to by the installer program.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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http://majorgeeks.com/download.php?det=4459
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All HP programs were gone upon reboot. Note about step 3: I counld not believe this would help, but did it, and again, who knows, perhaps this is critical. Note about step 4: I assumed that step two 'terminate and stay resident programs' turned off my McAfee firewall and antivirus, so I did not turn it off. And I elected to be off the internet during install because I am always fearful about turning off those programs. However, and this may be the source of problems for many people, the HP list was very specific to turn off the Windows 7 firewall. I checked it and it was running, even though I thought McAfee was in charge. So I did turn off the Windows 7 firewall. Subsequently I learned that many people who have upgraded from earlier Windows operating systems to Windows 7 have the Windows firewall operating along with their other firewall, without knowing it. Apparently this does not happen if you did a clean install of Windows 7 rather than an upgrade install. Note about step 5c: On many of my tries the installation program would not terminate or complete, and I would get a partial install that allow some functions of the printer to work, but not Solutions Center. The only way I found to prevent this was at the step near the end, where you hook up the printer, select the box that says it's okay to connect it later. The installer program dumps an icon on you desktop that allows you to connect the printer after the installation shows complete and terminates by itself. By clicking the icon and plugging the cable into computer and the powered-on-printer when directed, the device installs perfectly. That was the only way I could get a full install, or get the installation to terminate. During the two days of trying to make this work I also reinstalled the latest version of Flash player since I read that HP Solutions Center needs it to show screens on your computer about printer functions. Of course downloading Flash onto a 64-bit version of Windows 7 is a little tricky too, but not that difficult. I do not know whether that was important, but it is one more thing to try if you can't make your Solutions Center part of the printer program work. I learned way more about the unintall/install process than I ever wanted to know. Sorry to be so wordy, but after two days of frustrating work on this I thought I should share this, in case any of these ideas could help someone else who is hung up on this. Perhaps there is an easier fix somewhere. The six-step process was on an HP help site and was not even for my specific printer, but the similar list from my model did not work. Wish I knew what the secret to success might have been.

An installation package for the product Solution Center cannot be found

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