An internal error has occurred in the secLdap plugin - CR XI (Login to Ent)

Hi,
We recently changed the authentication type on BO XI R2 Enterprise from Enterprise to LDAP mode and have been able to add and configure all the LDAP groups. We know that the authentication is successful as users have been able to successfully login via the Infoview/CMC.
However, we are facing a problem from certian workstations (for example mine) when ever we try to login to BO Enterprise via the Crystal Reports XI client thorough LDAP as it gives the error 'An internal error has occurred in the secLdap plugin'. (PS: The Enterprise Authentication mode works) From what I have understood that this error is workstation specific as the same login is successfull from another workstation.
The CR XI client on all the workstations are of the same version (11.0.0.1282)  but the Windows Updates differs. For e.g.: I have Windows XP SP 3 (with the latest of the updates with IE 8)
Is there any updates to CR XI Client to solve this issue or am I missing something here?

Your client is CR R1, your server is XI R2. This is a known bug. To fix you need BOE XIR1 SP3 or above. I'm not sure this was fixed in a CR service pack. Sorry I can't find a link for that right now.
Or use [this link|http://resources.businessobjects.com/support/additional_downloads/service_packs/crxir2.asp] to get CR R2, uninstall CR R1, and replace with CR R2. NOTE: they should still use the same license keys. If using CR to XIR2 you should always keep the same version so this is the preferred method.
Regards,
Tim

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