An Internal Error Occured - Adobe Acrobat Professional 10.0.0.396

Hi All,
We are facing an issue in Acrobat 10.0.0.396 version, While working on the adobe file its suddenly get closed with the following error pop up " an internal error occured ", we dont get any event logs errors in the system and no error code in the error pop up window.
Why the error coming whether it is a know issue, if it is then what is the solution for the same.
How do we download the Acrobat 10.0.0.396 version patches from the internet if it is available.
Please find the System generation report from the problamatic acrobat 10.0.0.396.
Available Physical Memory: 2642616 KB
Available Virtual Memory: 1911980 KB
BIOS Version: DELL   - 15
Default Browser:
Default Mail: Microsoft Outlook
    mapi32.dll
    Version: 1.0.2536.0 (XPClient.010817-1148)
Graphics Card: Intel(R) Q35 Express Chipset Family
    Version: 6.14.10.4957
    Check: Not Supported
Installed Acrobat: C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Acrobat.exe
    Version: 10.0.0.396
    Creation Date: 2010/10/25
    Creation Time: 3:13:40 PM
Locale: English (United States)
Monitor:
    Name: Intel(R) Q35 Express Chipset Family
    Resolution: 1280 x 1024 x 60
    Bits per pixel: 32
OS Manufacturer: Microsoft Corporation
OS Name: Microsoft Windows XP Professional
OS Version: 5.1.2600 Service Pack 3
Page File Space: 4194303 KB
Processor: x86 Family 6 Model 15 Stepping 11 GenuineIntel ~2327 Mhz
System Name: CSGPYRENF2F008
Temporary Directory: C:\DOCUME~1\100083\LOCALS~1\Temp\
Time Zone: India Standard Time
Total Physical Memory: 3396136 KB
Total Virtual Memory: 2097024 KB
User Name: 100083
Windows Directory: C:\WINDOWS
Installed plug-ins:
C:\Program Files\Adobe\Acrobat 10.0\Acrobat\plug_ins\AcroForm.api
    Version: 10.0.0.396
    Creation Date: 2010/10/25
    Creation Time: 3:13:50 PM
C:\Program Files\Adobe\Acrobat 10.0\Acrobat\plug_ins\Annots.api
    Version: 10.0.0.396
    Creation Date: 2010/10/25
    Creation Time: 3:13:50 PM
C:\Program Files\Adobe\Acrobat 10.0\Acrobat\plug_ins\DigSig.api
    Version: 10.0.0.396
    Creation Date: 2010/10/25
    Creation Time: 3:13:50 PM
C:\Program Files\Adobe\Acrobat 10.0\Acrobat\plug_ins\EScript.api
    Version: 10.0.0.396
    Creation Date: 2010/10/25
    Creation Time: 3:13:48 PM
C:\Program Files\Adobe\Acrobat 10.0\Acrobat\plug_ins\IA32.api
    Version: 10.0.0.396
    Creation Date: 2010/10/25
    Creation Time: 3:13:48 PM
C:\Program Files\Adobe\Acrobat 10.0\Acrobat\plug_ins\PPKLite.api
    Version: 10.0.0.396
    Creation Date: 2010/10/25
    Creation Time: 3:13:48 PM
C:\Program Files\Adobe\Acrobat 10.0\Acrobat\plug_ins\Spelling.api
    Version: 10.0.0.396
    Creation Date: 2010/10/25
    Creation Time: 3:13:50 PM
The same version having issue in the multiple OS installed computers.
Thanks in advance.

Since you did not say, I will assume you are running on Win 7, possibly X64. The first step to 10.0 is to do the updates and see if that resolves your issue. There is a good chance that is the problem.
OK, taking the long approach to find out your OS, it is XP, sp3. In any case, the first step is to do your updates and see if that resolves the issue. It is a waste of time to trouble shoot something that may have already been fixed.

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