An Internal Error Occured (ADOBE READER X)

I have WINDOWS 7 64-bit....computer was working fine...now I can no longer open any .pdf files...I don't want to pay ADOBE $39 for something that I should be able to use for free.
I tried installing and re-installing ADOBE READER X with no luck with a restart in between...NO LUCK.
I do not have any viruses on my computer.
I am running a computer with a ton of memory...8G... Direct X11, Intel Core i7.....
This is a big pain in the @$$! I need this for work!
What can I do?
I haven't tried restoring my computer to an earlier version as there is some issues with that and I don't want to lose information.
PLEASE ADVISE!
-Joe Mamma I.F.

Hi,
Could you please try and reset the permissions on the "C:\Program Files\Adobe\Reader 10.0\" folder.
You can do the same by:
Right-click the folder, and then click Properties on the shortcut menu.
On the Security tab, click Permissions.
Select the Administrators group, and then click Full Control in the Type of Access list.
Select the SYSTEM group, and then click Full Control in the Type of Access list
Click on the Advanced button and check the "Replace permission entries on all child objects with entries shown here that apply to child objects" checkbox.
Click OK.
Click OK in the folder name Properties dialog box (where folder name is the name of the folder that you selected in step 1).
Please try and run a repair operation by following the below mentioned steps:
1. Launching Control Panel and clicking on Programs and Features.
2. Find the entry for Adobe Reader X and right click and chose "Change"
3. Follow the instructions to Repair your installation and restart if necessary.
Hopefully this will resolve the problem on your system.
Thanks
Ankit

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Hi All,
We are facing an issue in Acrobat 10.0.0.396 version, While working on the adobe file its suddenly get closed with the following error pop up " an internal error occured ", we dont get any event logs errors in the system and no error code in the error pop up window.
Why the error coming whether it is a know issue, if it is then what is the solution for the same.
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Please find the System generation report from the problamatic acrobat 10.0.0.396.
Available Physical Memory: 2642616 KB
Available Virtual Memory: 1911980 KB
BIOS Version: DELL   - 15
Default Browser:
Default Mail: Microsoft Outlook
    mapi32.dll
    Version: 1.0.2536.0 (XPClient.010817-1148)
Graphics Card: Intel(R) Q35 Express Chipset Family
    Version: 6.14.10.4957
    Check: Not Supported
Installed Acrobat: C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Acrobat.exe
    Version: 10.0.0.396
    Creation Date: 2010/10/25
    Creation Time: 3:13:40 PM
Locale: English (United States)
Monitor:
    Name: Intel(R) Q35 Express Chipset Family
    Resolution: 1280 x 1024 x 60
    Bits per pixel: 32
OS Manufacturer: Microsoft Corporation
OS Name: Microsoft Windows XP Professional
OS Version: 5.1.2600 Service Pack 3
Page File Space: 4194303 KB
Processor: x86 Family 6 Model 15 Stepping 11 GenuineIntel ~2327 Mhz
System Name: CSGPYRENF2F008
Temporary Directory: C:\DOCUME~1\100083\LOCALS~1\Temp\
Time Zone: India Standard Time
Total Physical Memory: 3396136 KB
Total Virtual Memory: 2097024 KB
User Name: 100083
Windows Directory: C:\WINDOWS
Installed plug-ins:
C:\Program Files\Adobe\Acrobat 10.0\Acrobat\plug_ins\AcroForm.api
    Version: 10.0.0.396
    Creation Date: 2010/10/25
    Creation Time: 3:13:50 PM
C:\Program Files\Adobe\Acrobat 10.0\Acrobat\plug_ins\Annots.api
    Version: 10.0.0.396
    Creation Date: 2010/10/25
    Creation Time: 3:13:50 PM
C:\Program Files\Adobe\Acrobat 10.0\Acrobat\plug_ins\DigSig.api
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    Creation Date: 2010/10/25
    Creation Time: 3:13:50 PM
C:\Program Files\Adobe\Acrobat 10.0\Acrobat\plug_ins\EScript.api
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    Creation Date: 2010/10/25
    Creation Time: 3:13:48 PM
C:\Program Files\Adobe\Acrobat 10.0\Acrobat\plug_ins\IA32.api
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    Creation Date: 2010/10/25
    Creation Time: 3:13:48 PM
C:\Program Files\Adobe\Acrobat 10.0\Acrobat\plug_ins\PPKLite.api
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C:\Program Files\Adobe\Acrobat 10.0\Acrobat\plug_ins\Spelling.api
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The same version having issue in the multiple OS installed computers.
Thanks in advance.

Since you did not say, I will assume you are running on Win 7, possibly X64. The first step to 10.0 is to do the updates and see if that resolves your issue. There is a good chance that is the problem.
OK, taking the long approach to find out your OS, it is XP, sp3. In any case, the first step is to do your updates and see if that resolves the issue. It is a waste of time to trouble shoot something that may have already been fixed.

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You can get that error if there is still an old Adobe Reader plugin in the plugins folder in the Firefox program folder.
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I have Windows 7, running 64 bit.
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Thanks for the clarification.
I could see that your application was crashing after receiving the error message. Would it be possible for you to get me the crash dump for the said issue so that I can have a look. You can follow the below mentioned steps to get the same:
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Please let me know the following:
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Adobe Reader 11 - An internal error occurred - Mac OS X 10.9.1

My system is a Mac OS X 10.9.1 which had Adobe Reader working perfectly fine.
I have downloaded and installed the NEW Adobe Reader 11 yesterday.
Every time I open a PDF from any web browser I get a "An internal error occurred" message and nothing opens.
I also get the same error message when I try to open the application from the Applications folder.
There is NO error code ssociated with the error message.
All previous Adobe Reader versions worked fine.
I deleted the "Adobe" folder from the "Library" directory, installed an older version of Adobe Reader but still get the same message.
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Files to delete:
Mac HD/Library/Application Support/Adobe - Trash the Reader folder.
Mac HD/Library/Internet Plug-ins - Trash the AdobePDFViewer.plugin and AdobePDFViewerNPAPI.plugin files.
[user]/Library/Preferences - Trash the com.Adobe.Reader.plist file. (Hold the "Option" key when clicking "Go" from the Finder menu to access your [user]/Library folder)
Mac HD/Applications - Trash the Adobe Reader app.
Empty the trash.
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I'm having this same problem too

Problem with adobe reader when installing on mac book. "Internal error occured".

Both me and my friend installed Adobe reader on our mac books this week, and it doesn't work. The only thing that happens when we try to open the program is an text message with "Internal error occured". And that's it. The PDF-file is not the problem, and I have the latest version of Mac operating system, so that's not the problem eighter. Mac support told me to contact you. Please help me as soon as possible. Thanks! /Amanda

Hello,
Please try to download the new installer from this location and see if that works -Adobe - Adobe Reader download - All versions
~Deepak

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Adobe Reader worked under the spare Admin account so I deleted that in case it was confusing the installer. I then rerpaired persmissions. I then re-installed Reader. Same problem "Internal Error"!!
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Login as administrator account.

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Dear fellow Adobe Reader users,
could one of you please help me making my Adobe Reader X run again?
Whenever I try to open it, it gives me the message "An internal error occured." and closes.
Things I already tried:
Re-installing it (Normal, with CCleaner, with RevoUninstaller, Microsoft FixIt)
Repairing it from the windows program menu.
Tried the direct download (52MB)
Disabling the antivirus software for the installation process.
Information about my system:
Windows 7 x64.
Software version Adobe Reader X (10.1.3).
My user belongs to the Administrator group.
I would be glad if someone could help me out. If any further information is necessary, please feel free to ask for it.
Best regards,
Philipp

As already two days passed I guess I would reply again, to figure out, whether just nowbody knows a solution to this, or it just got buried.
AKA Bump

An Internal Error Occured (ADOBE READER X)

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