An ipod has been detected but it could identified properly

I have tried every so called solution and they do not work.

Hi mykel 29,
Welcome to the Support Communities!
The article below may be able to help you with this.
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Cheers,
- Judy

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Hi cueball819,
Thanks for using Apple Support Communities. This article has steps to try if your iPods aren't recognized by iTunes or Windows:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Cheers,
- Ari

"An iPod has been detected, but it could not be identified properly" error

We have had five iPod Nano's installed via our home computer (Dell PC - Windows Vista):
one 2nd generation (currently being used)
one 3rd generation (not in use - was lost)
one 4th generation (not in use - was stolen)
two 5th generations (currently being used)
The iTunes 10.0.1 Update was installed during the first of the two 5th geneartions installation process.
We recently bought another 5th generation. When we went to install it, we received the error message "An iPod has been detected, but it could not be identified properly". The 2nd generation can access the entire library and download music but the two 5th generations are no longer able to access the library and download music. Basically, they can only be used to listen to the current music within does 5th generation iPod Nano's.
We tried everything that's been recommended in the Support section but nothing has worked in order to restore the capability of accessing the library and downloading music for the 2 generations....This is where we need HELP!!!
As for the new 5th generation, we have installed it into our laptop instead with no problems (so far). We've read that there is a way to move the iTunes Library from one computer to another which we hope this will be an option once we fix the issue of the two 5th generations.
If anyone can provide any recommendations please post. We have spent the better part of our weekend trying to fix this problem with alot of frustration along the way.
Thank you

Uninstall everything from your pc that is published by Apple. This includes; iTunes, Quicktime, and Bonjour. I also had this problem and it is VERY frustrating. Then re-install iTunes of course.

An iPod has been detected, but it could not be identified properly. Please disonnect and reconnect the iPod, then try again.

I have uninstalled and reinstalled itunes and I am still getting this error message. An iPod has been detected, but it could not be identified properly. Please disonnect and reconnect the iPod, then try again.

Hey there gentzdo,
Welcome to Apple Support Communities.
This article provides information and troubleshooting tips that'll resolve most issues like the one that you've described, where your iPod nano isn't identified properly by iTunes.
iPod nano: Error message saying that iPod could not be identified properly - Apple Support
Cheers,
-Jason

"An ipod has been detected, but it could not be identified properly. Please disconnect an reconnect the iPod, then try again. An unknown error occured (2005)."

"An ipod has been detected, but it could not be identified properly. Please disconnect an reconnect the iPod, then try again. An unknown error occured (2005)."
What does this mean? I have an iPod shuffle 4th gen but its not detected in itunes... it can only be seen in the device manager, but I can't see it on the task bar. Can anyone please help me?

I have same error except that i get it even when my phone is not connected.

A new ipod has been detected but cannot be identified. [drivers?]

Yes -that again- the reason I'm making a new post is that this is the second time an ipod hasn't worked with me, I would like to know if there's something I can do to my system or whatever to repair it. Here's the situation.
- Just so ya know, I use Vista on a laptop [unfortunatley]
- Previously [as in yesterday] I had an ipod touch, it was stuck in recovery mode and nothing [and I mean nothing] worked to recover it, it wasn't being recognized at all. This problem occured when I installed Itunes 9.
- Today I bought myself a brand new iPod Nano (5th Gen) for several reasons [not just to do with the itouch breaking, I was sick to death of the thing in general], took it home and connected it. 'A new ipod has been detected but cannot be identified' yadda yadda.
- I tried everything, I have also downgraded my itunes back to 8, still the same message!! Argh! Here's the thing (that I think might be causing the problem) when I open Device Manager and go to Universal Serial Bus Controllers, there is no apple/ipod recognized. There is a 'USB Mass Storage Device' whch has an error symbol next to it, I've tired updating/reinstalling it etc and it doesn't work ):
- Is there anything anyone can do? I'm so sick of ipods breaking on me. Just so you guys know, I'm not completley computer savvy so i'll need precise instructions, thanks so much to anyone who can help me.

This is how it's displayed: http://i50.tinypic.com/nd7vk7.jpg
And this is what happens when I click properties and 'search for solutions': http://i47.tinypic.com/2iu3vrc.jpg (the box disappears after that, apparently having done nothing, when I search online for software it informs me my computer already has the best/latest installed)
I use a Toshiba Satelite L350-170, my Vista is a 32-bit Thankyou!
Message was edited by: Martha11

TS1363 iPod has been detected. Just not identified properly. Can you please help me?

I plug my iPod Nano into the computer whilst having iTunes open, and keep getting the same message appearing and no button saying 'Zoe's iPod' of where i can sync my music. The message says this:
An iPod has been detected, but it could not be identified properly. Please disconnect and reconnect, then try again
I have tried disconecting it then reconnecting it but it doesn't make any difference. Please help

Hello Zoe97,
I would try this:
iPod nano: Error message saying that iPod 'could not be identified ...
Go through ALL the steps. Most of the time one of them fixes it.
Hope this helps.
~Julian

When i try to open my ipod nano in ituned it says "an ipod has been detected but it could not be identified properly"

what do i do when i try to open my ipod nano in itunes and it says "an ipod has been detected, but could not ne identified properly"

Hello rachel167,
I would use this:
iPod nano: Error message saying that iPod 'could not be identified ...
Ensure you use every step.
Hope this helps.
~Julian

I POD HAS BEEN DETECTED BUT CANNOT BE IDENTIFIED PROPERLY

my 6th generation nano shuffle when plugged in responds with the message:
"i pod has been detected but could not be identified properly"
then i am prompted to reinstall itunes. have done this but the problem remains.
i cannot sync from my itunes.
help please?

I spent an hour on Apple help last night with this problem. We tried all the obvious things first:
1. resetting the ipod.
2. changing USB ports
3. removing all other USB connections.
4. Uninstalling Itunes and installing a fresh copy.
5. clearing the saved application data (in Application Data / Itunes a hidden file on my version of Windows 7).
6. changing the drive letter in disk manager (the ipod would not show up with Itunes installed but did show up when it was uninstalled).
7. Deleting the USB connection and allowing it to reestablish itself in Device Manager (the USB connection showed up in device manager with a conflict notification).
NONE OF THIS FIXED IT!
I got to the second level of tech support and we repeated most of the above.
Here is what worked in Windows 7.
1. Go to Device Manager (click on Start / control panel/ Hardware and Sound / Device Manager).
2. In device manager click on the drop down arrow for the "Universal Serial Bus Controllers".
3. Right click on the "Mass Storage Device" (all other USB drives should be removed prior to this) and choose "Update Driver Software".
4. Browse to C drive / Program FilesX86 / Common Files / Apple / Drivers and click ok to update the USB drivers.
NOTE my copy of Itunes did NOT have a driver file in this location! so instead we pointed to the same location as above except instead of Program Filesx86 we used the same path except using "Program Files" with NO X86!
C drive / Program Files / Common Files / Apple / Drivers
Once the driver updated I rebooted the computer with the Ipod attached and it recognized the ipod.
I think that not having the driver files in the X86 path is a bug in the software. I hope this helps!!

My ipod has been detected but cannt be identified?

I keep getting this message despite disconnect and reconnecting and then followed instructions if problem persists to uninstall and install. No joy I am using Windows 8 and it has worked before.

Hey Skyelves,
Thanks for the question, and great troubleshooting so far. There are a few more troubleshooting steps you can attempt that are outlined in these articles:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iOS: Device detected but not identified properly on iTunes for Windows
http://support.apple.com/kb/TS2818
iTunes reports that "iTunes cannot recognize this iPod at this time"
http://support.apple.com/kb/TS1416
Thanks,
Matt M.

HT3204 An ipod has been detected but can not be idenified

Help Needed....I have an issue with my iPod/iTunes. When I plug it in, iTunes pops up a message that says "An iPod has been detected but cannot be identified properly.". We have followed all the troubleshooting directions with no luck. Anybody?

We have followed all the troubleshooting directions with no luck.
Doublechecking. Have you tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

I Just bought a used 6th gen nano. But when I plug it into my usb it says " an ipod had be detected but cannot be identified properly". I registered it also. What am I doing wrong?

I Just bought a used 6th gen nano and when I plug it into the usb it says on my itunes page "an ipod has been detected but cannot be identified properly". I have already registered it. What am I doing wrong? Is it a faulty one?

The following document might be worth a try with that:
iPod nano: Error message saying that iPod 'could not be identified properly'

ITunes message: an ipod has been detected but could not be identified properly.

For some reason my ipod nano 7th generation will not connect to iTunes anymore. It comes up on my computer but iTunes will not "identify" it. I have tried resetting my ipod and unistalling iTunes then reinstalling and following the help intructions online. Anyone know how to fix this? Cheers.

I recently began receiving this message when i try to sync my ipod to itunes: " an ipod has been detected but it could not be identified properly." Never had this problem before. Have tried all troubleshooting suggestions.
Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

How come when i connect my nano to my computer it says in itunes "an ipod has been detected but could not be itentified properly"?

whenever i connect my ipod nano to my computer, itunes gives me a pop-up that says, "an ipod has been detected, but it could not be identified properly. Please disconnect then reconnect the ipod, then try again." when i do that, i get the same pop-up. beneath the pop-up stated before it also says "If the problem persists, uninstall Itunes, then install Itunes again." but after doing that, it still will not read my ipod and scan it in.

Does the Apple ID on the iPod match the Apple ID on iTunes?

An ipod has been detected but it could identified properly

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