"An iPod has been detected, but it has not been identified properly."

Okay so at first my ipod wouldn't sync at all, so it would just freeze up. So i went onto one of the apple support pages and did all this confusing stuff. i have ONE more step until i fix the problem, but i can't find the page on apple.com anymore! Now, it says "an ipod has been detected, but it has not been identiefied properly. Please disconnect, then try again."
I know that the step has something to do with changing something in the "your home directory" or something like that. Anyone know what i'm talking about?

Maybe the article you are thinking about is one of these? ...
Start with these articles and see if that gets you anywhere...
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
http://docs.info.apple.com/article.html?artnum=305136
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
iPod missing in "My Computer" or in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=61711
Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear
http://support.apple.com/kb/TS1493
Cheers,
Patrick

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