An ipod touch has gone missing

my daughter's touch has gone missing and i wanted to know what my options were, if any to get pictures and music back; and/or options to see if the device is being used.  I have the serial number
thanks

- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it.
- Apple will do nothing without a court order                         
Reporting a lost or stolen Apple product                              
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
Photos
- If they are in an iPod backup then restore another iOS devic from that backup. See the restore topic of:
iOS: How to back up
- If they are in the iTunes backup then get them from the backup by:
Recover iPhone, iPad or iPod photos from backups with Picturescue
- If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
iOS: Importing personal photos and videos from iOS devices to your computer

Similar Messages

  • HT1349 The screen to my ipod touch has gone completely white.  I cannot power it down or do anything at all.

    The screen to my ipod touch has gone completely white and I cannot power it down, or do anything.  I have it plugged into a power source right now

    Try a reset. Hold the Sleep and Home button down for about 10 seconds until you see the Apple logo.

  • HT1572 my ipod touch has gone white screened and it doesnt do anything, what can i do ?

    My ipod touch has gone blank with a white screen and it doesnt do anything, what do i do ??

    Try #2 and #3 in link below. If neither work, you most likely have a hardware issue.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
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  • Ipod touch has gone blank

    my i pod touch has gone to a white blank screen and i cant do any thing with it can some one help me!!!!

    - Let the battery fully drain. After charging for an hour tyr
    - A reset.
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Then if necessary connect to your computer and restore via iTunes.
    - If the screen is still white then it is time for an appointment at the Genius Bar of an Apple store since you likely have a hardware problem.

  • My daughter ipod touch has been missing for at least a month, tried the find my iphone but her battery is dead is there any other ways to find it??

    My kids ipod touch 4 has been missing for 2 months I tried the find iphone app but her battery is dead so I get no sound or signal, is there any other ways to find it??

    Only the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it.
    - Apple will do nothing
    Reporting a lost or stolen Apple product                              
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • My iPod touch has gone white...HELP.

    I was using my iPod touch 5th gen. that I have had since Christmas, so it's not really that old. Well all of a sudden the screen got super dark and then scratchy like blurry and it went WHITE! It has NEVER been dropped, I've kept it in a Survivor Case. I charge it every night, I dont know what to do? Someone please give me some suggestions?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My ipod touch has gone disable 4 got password

    i forgot my password on my ipod touch n it said it is diable

    How long are you holding the buttons down? At least a minute?
    Is it charged?
    Is your USB power cord good?
    Will iTunes recognize the unit?
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
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  • IPod Touch has gone "dark"

    For lack of a better word. I have adjusted the brightness to the brightest and it is just so dark I can barely see. I have to put it under the light. Anyone have this problem? I play the iPod on a cheap player at work, but I don't think that would make a difference. Would it?

    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar
    Apple will exchange your iPod for a refurbished one for this price.  Price depends upon model and capacity. They do not fix yours.
    Apple - iPod Repair price                                    
    A third-party place like the following may fix it for less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens         
    Fix yourself if you are up to it. If only a screen/backlight that might be worth it.
      iPod Touch Repair – iFixit

  • I have two ipods under one apple id (mine) and my daughters ipod has gone missing /poss stolen is it safe to keep using my ipod? should i do anything to protect my apple id?

    I have two ipods under one apple id (mine) and my daughters. my daughters ipod has gone missing /poss stolen is it safe to keep using my ipod? should i do anything to protect my apple id?

    Change the passwords for all accounts used on both iPods.

  • Why has my ipod touch screen gone white?

    please help me?? why has my ipod touch screen gone all white?? can not do anything with it at all...

    Try the white-screen topic of:
    iPod touch: Hardware troubleshooting
    If not successful, let the battery fully drain. After charging for an hor try the suggestion in the link again.

  • My ipod has gone missing at school not sure if someone stole it or i lost it how can i locate it?

    My ipod has gone missing at school i'm not sure wether someone stole it or i lost it
    my sister was there looking as i put my ipod in my backpack after school it was not there
    please help!
    i really need it

    lost/stolen                                      
    No app is required.                                               
    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    iCloud: Find My iPhone
    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
    and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    iCloud: Find My iPhone
    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the iPod and report to police and the school
    - There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
    - Apple will do nothing without a court order                                                        
    Reporting a lost or stolen Apple product                                               
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • My brothers ipod touch has just gone off. someone please help me?

    my brothers ipod touch has just gone off. we cant get it to come back on and it is fully charged is this something that happens alot and how do we fix it?

    Frozen or unresponsive iPod touch
    Try this first...
    Turn the iPod Off... ( if it isn’t already )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear and then Disappear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    Turn the iPod On...
    http://support.apple.com/kb/ht1430

  • My ipod touch has a old email account associated with itunes. I don't remember the password to the old account and when I enter my birthdate it locks up the ipod - is there a way to change my ipod through my computer

    My ipod touch has an old email account assoicated with itunes. I no longer remember the password associated with this email and since it is gone I can't retrieve password by sending to email account. When I try to retrieve by hints it locks up when i enter birth month and day. Is there a way to change my Ipod through my computer? I have searched and can't find it. Thanks

    How to reset the password  and other items are here.
    \Frequently Asked Questions About Apple ID
    http://support.apple.com/kb/he37 You can do it through a computer.  After resetting the password and other stuff, on the iPod go to Settings>Store and sign out of the account and then sign back in.

  • IPOD Touch has stopped being recognised on my computer

    My iPOD Touch has linked to my iTunes sucessfully for a year or two until last week when it stopped being recognised. It is recognised when I plug it into my daughter's computer, and when I did this the iPOD software successfully updated.
    Also my other daughter's iPOD Nano is recognised on MY computer.
    I have re-installed iTunes and updated all USB drivers but problem persists.
    The iPOD does appear as a connected peripheral on my computer.
    I have tried re-setting/restoring the iPOD Touch. It has only gone into Restore mode a couple of times and iTunes starts downloading. However, nothing happens subsequently except an Apple Mobile Device has stopped working message appears.
    Can anyone help?
    John

    I have now removed and re-installed every piece of Apple Software on my laptop. I assume this would result in the drivers being re-installed.
    However, when I plug the iPOD in a message comes up 'Installing Device Drivers'. Then a message comes up that they are installed successfully, but it does also say 'Searching folders for preconfigured drivers...'. After 10 mins I assumed this did not mean anything and closed the window.
    It is not convenient for me to check the other computer's drivers. Anyway, the iPOD used to work on this computer. The only thing I have done on this computer re device drivers is to start using a USB mouse (which installed drivers) and I also checked them all for updates. Only the Intel ones updated.
    Needless to say the iPOD is still unrecognised in iTunes.
    Any further help much appreciated.
    John

  • My sons touch has gone very light , almost White. It gets worse as the battery wears down. He swears he hasent got water near it. What could this be do you think?

    My sons I touch has gone very light in colour almost white . It gets worse as the battery wears down . He swears that it hasent been near water so would Anyone know what this is . Should I take it in to fix ?

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

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