An iPod was detected, but it could not be identified properly..
I bought a new laptop recently, and I've just plugged my iPod in to get it acquainted after moving all my music over via Home Sharing.
But I keep getting the 'iPod was detected' message.
Have I broken my iPod? ):
Hello there,
Have you had a chance to look at this Apple support document related to this issue? If not, it would be a good place to start.
http://support.apple.com/kb/TS3218
B-rock
Similar Messages
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"An iPod has been detected, but it could not be identified properly" error
We have had five iPod Nano's installed via our home computer (Dell PC - Windows Vista):
one 2nd generation (currently being used)
one 3rd generation (not in use - was lost)
one 4th generation (not in use - was stolen)
two 5th generations (currently being used)
The iTunes 10.0.1 Update was installed during the first of the two 5th geneartions installation process.
We recently bought another 5th generation. When we went to install it, we received the error message "An iPod has been detected, but it could not be identified properly". The 2nd generation can access the entire library and download music but the two 5th generations are no longer able to access the library and download music. Basically, they can only be used to listen to the current music within does 5th generation iPod Nano's.
We tried everything that's been recommended in the Support section but nothing has worked in order to restore the capability of accessing the library and downloading music for the 2 generations....This is where we need HELP!!!
As for the new 5th generation, we have installed it into our laptop instead with no problems (so far). We've read that there is a way to move the iTunes Library from one computer to another which we hope this will be an option once we fix the issue of the two 5th generations.
If anyone can provide any recommendations please post. We have spent the better part of our weekend trying to fix this problem with alot of frustration along the way.
Thank youUninstall everything from your pc that is published by Apple. This includes; iTunes, Quicktime, and Bonjour. I also had this problem and it is VERY frustrating. Then re-install iTunes of course.
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"An iPod has been detected but it could not be identified properly" iPod Nano 7g and 3g won't work with Windows 8 PC. worked fine up until a month or so ago and now they are not recognized.
Hi cueball819,
Thanks for using Apple Support Communities. This article has steps to try if your iPods aren't recognized by iTunes or Windows:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Cheers,
- Ari -
I have uninstalled and reinstalled itunes and I am still getting this error message. An iPod has been detected, but it could not be identified properly. Please disonnect and reconnect the iPod, then try again.
Hey there gentzdo,
Welcome to Apple Support Communities.
This article provides information and troubleshooting tips that'll resolve most issues like the one that you've described, where your iPod nano isn't identified properly by iTunes.
iPod nano: Error message saying that iPod could not be identified properly - Apple Support
Cheers,
-Jason -
"An ipod has been detected, but it could not be identified properly. Please disconnect an reconnect the iPod, then try again. An unknown error occured (2005)."
What does this mean? I have an iPod shuffle 4th gen but its not detected in itunes... it can only be seen in the device manager, but I can't see it on the task bar. Can anyone please help me?I have same error except that i get it even when my phone is not connected.
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I get an error message - an I pod has been detected but it could not be identified properly this happened after I downloaded a newer version of I Tunes does anybody have a quick fix??
Hi positive29,
Welcome to the Apple Support Communities!
I understand situations like yours can be very frustrating. I would recommend the attached article to help you troubleshoot and resolve this issue.
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/TS3218
Have a great day,
Joe -
In Windows 7, iTunes gives error message "An iPhone has been detected, but it could not be identified properly. Please disconnect and reconnect the phonon then try again."
I have a iphone 4S. It has been activated on Win 7 computer and synced. But overnight this meassage reappears.I have same error except that i get it even when my phone is not connected.
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what do i do when i try to open my ipod nano in itunes and it says "an ipod has been detected, but could not ne identified properly"
Hello rachel167,
I would use this:
iPod nano: Error message saying that iPod 'could not be identified ...
Ensure you use every step.
Hope this helps.
~Julian -
error message says "an ipod has been detected but it could not be identified. We've disconnected the ipod and reconnected it but it hasn't worked.
If the iPod was originally formated to your computer, restart your computer. If not - How to use your iPod to move your music to a new computer
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"An iPod has been detected, but it has not been identified properly."
Okay so at first my ipod wouldn't sync at all, so it would just freeze up. So i went onto one of the apple support pages and did all this confusing stuff. i have ONE more step until i fix the problem, but i can't find the page on apple.com anymore! Now, it says "an ipod has been detected, but it has not been identiefied properly. Please disconnect, then try again."
I know that the step has something to do with changing something in the "your home directory" or something like that. Anyone know what i'm talking about?Maybe the article you are thinking about is one of these? ...
Start with these articles and see if that gets you anywhere...
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
http://docs.info.apple.com/article.html?artnum=305136
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
iPod missing in "My Computer" or in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=61711
Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear
http://support.apple.com/kb/TS1493
Cheers,
Patrick -
Please can anyone help me..I am not able to sync my iPod.!
Have you carefully worked through all the troubleshooting in this Apple support document?
iPod nano: Error message saying that iPod 'could not be identified properly'
Did this iPod previously work with this iTunes installation/library?
B-rock -
An iphone has been detected but it could not be identified
hi,
since i updated my itunes in the beginning of may, my iphone is not recognized by itunes anymore. i have been searching for a solution on this for almost two months now, but none of the tipps i found does work. i allways get the message, that the phone has been detected, but cannot be identified. the phone is recognized by windows and i can see it in the device manager. but itunes wont recognize it.
i found a ton of solutions for this problem and tried everything. from fully removing all apple software, changing the usb-cable, changing the port, pulling out all other usb-devices, updating the mobile device driver, restoring the phone, installing an older itunes version and so on. it just doesnt work. the only time it is recognized in itunes, is when i am in recovery mode. but when i reset the phone it's gone after the restart of the device, and i get the same message as always.
the funny thing: a friend of mine has the same problem with his 3GS (i tried it both with my 3G and the new 4). he's also using a sony vaio VGN-FZ31J with vista running (i'm using vista business, he's using vista home). BUT: if i plug my phone into my girlfriends vaio (also with vista home) everything works fine.
do you have any suggestions what i can try to get it to work again?On the new account, can iTunes connect to the internet properly?
Firewall blocking outgoing connections of iTunes? -
ITunes message: an ipod has been detected but could not be identified properly.
For some reason my ipod nano 7th generation will not connect to iTunes anymore. It comes up on my computer but iTunes will not "identify" it. I have tried resetting my ipod and unistalling iTunes then reinstalling and following the help intructions online. Anyone know how to fix this? Cheers.
I recently began receiving this message when i try to sync my ipod to itunes: " an ipod has been detected but it could not be identified properly." Never had this problem before. Have tried all troubleshooting suggestions.
Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8 -
Itunes will not recognize my Ipod Nano 5th g. It shows up on my computer. But Itunes gives me a message that says "An ipod has been detected, but it could not be identified properly. I did all the steps in the ipod assistant. Unistalled and reinstalled drivers and itunes. restarted ipod and even erased everything. It is recognized by other computers. And itunes recognizes my iphone fine. please help.
Have you restarted your computer? iTunes updated?
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Ipod could not be identified properly - HELP!
Whenever I connect my Ipod, I get the following message on itunes:
An iPod has been detected, but it could not be identified properly.
Please disconnect and reconnect the iPod, then try again.
I have tried that, restarting the computer, repairing itunes, removing and reinstalling itunes, and restarting the iPod service.
Help, somebody, please?
Email is [email protected]
Help me here or email me, please.
<Edited by Moderator>Rats!
Well close iTunes, and tell me what drive letter the iPod shows up as in Windows.
Maybe changing the drive letter to something else would help. Way further down in the alphabet, like Q or W.
Directions for changing drive letters in Windows are here
http://docs.info.apple.com/article.html?artnum=93499
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