An old apple Id that I can't remember keeps poping up instead of mine

Need help another old apple I'd keeps coming up instead of my new one help please

Hello,
Where/when does this pop up?

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    Tap and hold an app until they all start jiggling and an X appears in the icon's top left corner. One by one tap the X to delete the app. when they are all gone you are free to buy them again with your own account.

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    Got the answer--- called apple support--- very helpful--very quick

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    Because of a nasty virus on my computer I had to change my apple ID and password.  When I went to update my apps. on my I phone 4s the box said I need to sign in to I tunes.  The ID it had in the box was my old apple ID and I can't remember the password.  I can't find any where in my phone settings that will let me change my I tunes ID although I have a new apple ID and password that I used to get on this site but I can't change it on my phone.  Please help.
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    ChrisJ4203,
    Thank you for the help.  Every app on my phone was downloaded using my old I-tunes ID.  I just hope that they will re-download under my new ID because I still can't change it on my phone.  In order to change to the new ID it says I have to sign out from the old ID and change to the new one.  My problem is that I don't remember my password to be able to sign out from my old ID.  Then the phone says it can change my password through e-mail and I  agree but I never get an e-mail at my old address or the new one.
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  • I'm trying to buy more storage on my iPad but when I get to the "buy" button, it has my old Apple ID and I can't go any farther. I've changed my Apple ID on all my devices, logged out, logged back in, rebooted, etc., but that one area still has old one.

    I'm trying to buy more storage on my iPad but when I get to the "buy" button, it has my old Apple ID and I can't go any farther. I've changed my Apple ID on all my devices, logged out, logged back in, rebooted, etc., but that one area still has old one.

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    I have an old Apple ID that I'm not using or need. How do I delete it?

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  • Can't update Apps. Wants me to verify old Apple ID that no longer exists.

    This is really annoying. . . I go to update my apps in my iPad & iPhone but when I go "Update All" it asks me to sign in with my old Apple ID (that email address no longer exists).  Even if I put in the old password associated with that old ID it tells me I need to verify that Apple ID and that an email has been sent to that old email address (that no longer exists!).  It's crazy as I have not used that address for years and two years ago I associated that old ID with my new email address, but I couldn't change my Apple ID to reflect my new email address so it just kept the old address but my receipts were being sent to the new email address. .. confusing, but it worked.  Now I have a @me.com address and an Apple ID that utilises my @me.com account, but even when I sign out of iTunes/App Store and sign back in with my new Apple ID, I cannot update apps. . . I can purchase news apps, but I can't update anything.
    I'd really like some help here.  I have gone to the Apple ID webpage and tried to log in to the old address in order to delete it or whatever but when I do it says it is trying to verify that email address (which it can't as it no longer exists), so when I option to put in another email address for it to send the verification to (my @me.com account) it says "You cannot create an Apple ID using a MobileMe account. If this is your email address, it is also your Apple ID.". . . . . yes, I know that is my Apple ID. . . that;s the one I want to use.  If anyone can tell me how to get rid of the old Apple ID/email address I'd be very grateful.

    karinac73 wrote:
    This is really annoying. . . I go to update my apps in my iPad & iPhone but when I go "Update All" it asks me to sign in with my old Apple ID (that email address no longer exists).  Even if I put in the old password associated with that old ID it tells me I need to verify that Apple ID and that an email has been sent to that old email address (that no longer exists!).  It's crazy as I have not used that address for years and two years ago I associated that old ID with my new email address, but I couldn't change my Apple ID to reflect my new email address so it just kept the old address but my receipts were being sent to the new email address. .. confusing, but it worked.  Now I have a @me.com address and an Apple ID that utilises my @me.com account, but even when I sign out of iTunes/App Store and sign back in with my new Apple ID, I cannot update apps. . . I can purchase news apps, but I can't update anything.
    I'd really like some help here.  I have gone to the Apple ID webpage and tried to log in to the old address in order to delete it or whatever but when I do it says it is trying to verify that email address (which it can't as it no longer exists), so when I option to put in another email address for it to send the verification to (my @me.com account) it says "You cannot create an Apple ID using a MobileMe account. If this is your email address, it is also your Apple ID.". . . . . yes, I know that is my Apple ID. . . that;s the one I want to use.  If anyone can tell me how to get rid of the old Apple ID/email address I'd be very grateful.
    I appreciate exactly where you're coming from.  I've been fighting a similar battle for some six months now and I've finally given up.  The problem is that, contrary to the semantics on the Apple ID management page, your up-to-date email address is not the primary address.  The ID name is the primary address and what's alleged to be primary is actually secondary.  I learned this the hard way when I was trying to fix an issue with a very old ID that did NOT have an email address as a name.  I changed to to reflect the (old) address and I made matters worse and I can't go back!
    In my case, I have a whole slew of free apps on the old ID and maybe US$40 or US$50 worth of paid apps.  Little by little I'm deleting the free apps and obtaining them again with the current ID.  When I finish that, I'll probably bite the bullet and pay again for the other apps.

  • I'm trying to setup my new iphone and the Apple ID it asks for is my friends old Apple ID that she no longer has access to. How can I fix this?

    I'm trying to setup my new iphone and the Apple ID it asks for is my friends old Apple ID that she no longer has access to. How can I fix this so I can use my new phone? The first step asks for my iCloud info but then asks for my friends after I agree to the terms.

    The iPhone is new, has never been used. When asked if I want to set it up as a new phone, restore from an iTunes backup, or my iCloud backup I selected iCloud. It then askes for me to sign in with my Apple ID, I then agree to the terms, then it asks for me to sign into my friends Apple ID. She and I have used each other's computers in the past so I assume this is where her information is coming from. The problem is she no longer had that email or Apple ID and has no way of gaining access to it and therefor I am unable to proceed.
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    I am having trouble, my icloud is using an old Apple ID, and i can no longer access that email account, or know the password to that, how do i switch it to my new Apple ID?

    Having the email address is not necessary. It is just the username for the device. All you need is that Apple ID and password. Now, if you forgotten the password, then you have more work to do. Since that email is no longer active, you would need to send the reset to your rescue email, if you remember that. Or you will need to contact Apple Security for help. Apple ID: Contacting Apple for help with Apple ID account security

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  • I have an old apple id that i havent used for years. For some reason i have updates on my mac i cannot do unless i sign onto that old account. It uses an old e mail account i no longer use or have access to. How can i get to do these updates?

    I have an old apple id that i havent used for years. For some reason i have updates on my mac i cannot do unless i sign onto that old account. It uses an old e mail account i no longer use or have access to. How can i get to do these updates?

    its very specific.
    If you are seeing the old Apple ID with regard to this Mac, then it would seem that somehow you have incorporated the ID in the setup of this new Mac.
    Iphoto i use never used imovie.
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  • How to reactivate my old apple ID that has a security issues?   I can't remember the password of my yahoo that was used to create that apple ID...  any help please?

    how to reactivate an old apple ID that has some security issues?   I can't acces the yahoo that was used to create that account because it was already recycled by yahoo.
    So when I restore my iPad 2, it is asking me for my old apple ID that was no longer working.....
    ANY HELP PLEASE

    Hi marcpople,
    If you have had an Apple ID disabled due to a security issue, you may find the following articles helpful:
    Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
    http://support.apple.com/kb/ts2446
    Apple ID: If you forget your password
    http://support.apple.com/kb/ht5787
    Regards,
    - Brenden

  • HT5312 Someone else has been given my old Apple ID. now I can't use items purchased with that account. How do I get it back or change items purchased by me to my new account?

    Someone else has been given my old Apple ID. now I can't use items purchased with that account. How do I get it back or change items purchased by me to my new account?

    When I requested a new password the e-mail was sent to the old address then the new owner of that address entered their info and I no longer have access to it.

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