An old Mac ID pops up when I try to update apps. How can I get to my current one?
When the window pops up asking for my Apple Password, it has a very old Apple ID that is no longer used. I cannot access my current Apple ID. Any suggestions would be appreciated.
Try here > Apple - Support - Apple ID
And here > Associating and verifying email addresses with your Apple ID
Similar Messages
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The wrong user name pops up when I try to update apps on Iphone. Unable to update or change incorrect user name.
It is popping up because you have apps installed that you bought with the old AppleID, you can either delete those apps or buy the apps again using your new Apple ID, if they were free apps then not a big deal, paid apps obviously means you would have to buy them twice.
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I cant get rid of the yahoo bookmark in my bookmarks toolbar, just like a disease it wont just go away, how can I get rid of this pest?
Hi,
You can try the suggestion posted here: [https://support.mozilla.com/en-US/questions/682742]
If that doesn't work, please describe what happens when you follow those steps.
Good luck! -
I have had to open a new account, however, there were App updates that did not get installed before I opened the new account. Therefore, when I try to do the updates, it's is asking for the sign-in and password for the old account, which I do not have this information.
All apps are tied to the Apple ID they are purchased with and is not transferable.
Delete these apps and download them with the new Apple ID. -
I have a 4s, my wife has a 4. I have an iMac and we both have our own email addresses and separate Apple IDs. Lately, whenever I try to update an app, my wife's Apple ID pops up and no matter what I try - new passwords, turning phone on&off, ect., nothing changes. I find this iCloud to be confusing and have not signed up for it, but it little popups keep referring to it. I want my iRelated stuff to be mine and hers to be hers. Help! Thank you
Apps are permanently tied to the Apple ID used to purchase them, and all future updates will require you to enter the password associated with this ID, whether you are using this ID for app purchases or not. If you are seeing your wife's Apple ID when you update apps, you must have one or more apps on your phone that were purchased with her ID. The only way to stop the prompt for your older ID is to delete these apps from your phone and not transfer them back when you sync your phone with iTunes.
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what is the significance of message.
mzfairplay.nullresponse_message
IT keeps popping up when I try to update apps.Check the status of Apple servers here: http://www.apple.com/support/systemstatus/
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My Apple ID was changed. It works fine on my IPad mini, my MAc and in Itunes Store, Yet when I try to update apps on my IPAD 1 I am asked to enter a password for the old ID user name which appears in the pop up window. When It still askes for the wrong ID data. I have uodated it in settings, and I have logged ontht the account to verify that it still works properly and it does. I reboot the IPAD and then attempt to update apps again but it still asked for the Old ID password and still shows the old ID username. The dame thing refuses to recognize my new Apple ID data. This is making my older IPAD unuseable.
You cannot change your Apple ID. You can get a new one if you want, but all of your Apps and media are linked to yoru old Apple ID. And no, Apple won't transfer your old ID purchases to yoru new ID.
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There is a particularly intrusive BMW app advert that pops up when playing Words with Friends that I can't get rid of. There is no exit option (most unethical). Any solutions for getting rid of the advert out ther?
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php
*AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware:<br>http://www.superantispyware.com/
*Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender:<br>http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked -
Iphone app store asks for old apple id when i try to update apps
I recently reset my apple id. However when I try to update apps in my iphone it asks for my old apple id info. When I enter this in it states that the info is incorrect and needs to be reset. However when I download new apps the app store asks for my recently updated apple id info. When I have tried to delete the apps that need to be updated and buy them again, I was charged for the app. As a result I cannot update any apps. How can I fix this?
You changed it wrong. You should have done it this way:
How to change the name you use for your Apple ID
http://support.apple.com/kb/HE40 -
When I try to update apps on the Mac it says my computer can't be verified.
Do you mean in the App Store? Check Store -> View My Account to be sure everything is up to date.
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My ipad has the Internet connected nut when I try to update apps a message pops up to say it cannot connect to,iTunes store.
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
I have iTunes, latest version, open in Windows XP and get an error 45048 message when I try to update apps thru the store. How can I fix this? I have reinstalled iTunes twice but problem continues.
Try contacting iTunes via email to check if there is an issue with the account. go to apple.com/support/itunes
Click on iTunes Store account and billing and select inquiries. On the right side click on "email us".
Before doing that trying viewing your account information first. Open the iTunes on you mac, look at the menu and select store and select view my account. Try removing the card (this is only applicable if you don't have a pending charges with iTunes) and hit done. Sign out, quit iTunes and sign back in and try updating the apps again. -
i have an app update on my phone through the app store, but i dont have that app and when i hit update it says the item is no longer available for sale,, but i cannot get rid of the little 1 at the corner of the app store app,, how can i get rid of it,, i have iphone 5
You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store notice. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard (command-C).
In the Finder, press the key combination command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
Log out and log back in. Test. -
I have an Apple ID created in India. I will be living in US now on. So when I try to buy apps from here, I get a reply saying, I need to change my store to US. So do I have to create a new ID or can I in anyway continue with this same ID ?
You can use the same ID but you will need a U.S. based credit or debit card account.
This applies to the Mac App Store as well as iTunes...
The Complete Guide to Using the iTunes Store | iLounge Article
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location." -
When I try to update my iPod touch I get a message that the iTunes is already upgraded. My iPod is 4.1
Do you have a 2G, 3G or 4G iPod?
A 2G can go to 4.2.1
A 3G and 4G ro 5.1
Identify yours yours here:
Identifying iPod models
Do you have iTunes 10.6 on the computer?
What computer OS and version do you have?
If a Mac OSX 10.4.11 you need to update to t least 10.5.8. With 10.4.11 you can only go to iTunes 9.X and going beyond 4.1 requires 10.X
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