An question about Sun Ray Server Software ....

I finished Sun Ray Server Software, and use remote
administrator to admin(http://192.168.0.1:1660), but i don't change its policy,and failt to warm/cold start to message log show :
Internal Error
Check messages file for additional information.
policy
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, root@localhost and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
warm/cold start error show:
un 25 09:38:29 v21 admincgi[4314]: [ID 702911 user.info] v21: ERROR: warm/cold restart change failed. Host unreachable.
Jun 25 09:38:29 v21 admincgi[4314]: [ID 702911 user.info]
Jun 25 09:38:29 v21 admincgi[4324]: [ID 702911 user.info] Error opening status file
why?how to solution to the problem.

Will the Sun Ray Server Software 1.2 for Workgroup
Servers work on a Sun Blade 100?Yes, it'll work. An SB100 won't support many
concurrent Sun Ray users but it'll be OK for a
handful of users doing normal (non-multimedia)
work. Put as much physical memory into the box
as you can afford, and remember to configure an
appropriate amount of swap.
OttoM.

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