An U2 album was downloaded into my phone, but I didn't even downloaded it at all.
Without myself knowing, an U2 album was downloaded into my phone and I can't delete it at all, especially with the system maintenance going on right now. May I know if there is any way for me to delete it?
The new U2 album has been given to everybody for free - it was part of Apple's event/announcement yesterday.
Has the album been downloaded or does it show the cloud icon against it ? If it has the cloud icon then you can stop iCloud music showing via Settings > iTunes & App Store > Music (under 'show all') 'off'
You can also hide items so that they don't show in the cloud via your computer's iTunes : iTunes Store: Hiding and unhiding purchases.
Similar Messages
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I transfered my purchases from my iphone to my mac. All transfers completed. One particular album shows up on the phone but the songs are greyed out and don't play. Itunes store shows album as purchased but album does not show up in my Mac library. How can I retrieve the album.
So i've found the answer to this by clicking on every menu and setting in the itunes store. It turns out some purchases in the cloud can be hidden probably as the result of an interrupted transfer/sync/backup or a network outage. To unhide purchases 'greyed out ' items , go to the Itunes store (on the PC) click on your account name and select view account. (you'll be prompted for your itunes password) once you are in scroll down to the purchase history section. there should be an option for hidden purchases. click through and click on unhide purchases, redownloadble purchases. any hidden purchases will then show up. click on unhide to reactivate and download. This may only work for purchases in the cloud.
hope others find this useful. -
today I restore my phone, before I restored it I checked that my photos are saved on my icould, I did the backup and everything was back on my phone but not my photos! please help I need my photos back :|
Hello purpleroses68
To download any photos that were on your My Photos Stream, then you will need to have Photo Streamed turned on within your computer. Keep in mind that My Photos Stream only holds the last 30 days of photos and those will be the only one that will download. Check out the articles below for more information for the process and general information about getting your photos downloaded.
Archive or make copies of your iCloud data
http://support.apple.com/kb/ht4910
iCloud: My Photo Stream FAQ
http://support.apple.com/kb/ht4486
Regards,
-Norm G. -
when attempting a restore, as suggested, to try and fix a week wifi signal on my iphone 5 I got past the point where the sopftware was extracted from my phone but then an error message appeared saying that the phone could not be restored becase of an unknown error (3014). I have tried about 20 times to make it work after trying a number of suggestions I have seen online. My phone gives me know response accept showing a picture of the cable and the itunes symble an the screen permanently - please help
Hello JD_NINJA,
Thanks for using Apple Support Communities.
Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device. To troubleshoot this issue please follow the directions below.
Check your security software
Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
Get help with iOS update and restore errors - Apple Support
When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
Restore your device from an iCloud or iTunes backup - Apple Support
Take care,
Alex H. -
I was sighned into my ICloud but then it signed me back out and it wanted me to sign back in and this is from a different account and i had to make a new one because i forgot my older one.
I am confused at to your problem, yo have two post with lightly different problems. Having two posts just causes confusion.
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I have a iphone 5s, thought it was a 4g LTE phone but it keeps saying 3G almost everyday why would it say that if it is a 4G or LTE phone
Since you have unlocked GSM iPhone 5S, you will get all GSM services on any network including LTE.
Provided LTE band is supported and the Carrier is non-US.
Message was edited. -
iPhone 5 - The icons and letters enlarge and I can't get them to original size. I restarted the phone but it didn't work.
Sounds like Zoom is enabled. Here's what to do.
Use "3" fingers and double tap on the screen to zoom out. then just go to Settings/General/Accessibility and turn Zoom off -
I can update my phone but then it says that it will delete all content on my phone
please help me
iphone0000000 wrote:
i can update my phone but then it says that it will delete all content on my phone
This means that you are using a different computer to update it from the one you usually sync to. Alternatively, it may mean that you never sync to a computer. -
I am so disgusted with the new Iphone 5 and the speaker quality. I was using the speaker phone a few days ago, and it started to sound like I had poor signal and poor reception. I later discovered, it was the speaker itself. It has apparently burst.
I then got a notice of a software update specifically for the speaker phone - on Saturday, May 11, 2013. I downloaded the update, and it is still terrible. I cannot use the speaker phone nor use the speakers in any capacity.
To have paid this much for such a wonderfully technical piece of equipment - to find it cannot perform the simplest task of delivering quality speaker tones. It is inaudible.
I am not going to purchase another Iphone. Sadly, I have been an avid IPhone user since they first came out, and have always purchased the newest version. The Iphone 5 will be my last IPhone.
My daughter has the Galaxy 4S, and I am very impressed.
Sorry Apple, you have dropped the ball. A phone this advanced should be able to have the simplest of features work properly... any cell phone has good speaker phone capabilities...except for the Iphone 5.
Signed, a very disappointed Iphone 5 customer.This is a user to user help forum only so doubtful if anyone here is going to lose any sleep.
If you think android devices never have a hardware problem or failure, you are delusional.
Be sure to purchase an run antivirus on those android devices since you will need it. Android is the mobile equivalent of Windows in regards to security or severe lack thereof. -
My Firefox ver. 3.6 stopped loading pages of any kind. Even Google or Facebook! I don't know how this happened. May it is because I tried to download a program that didn't even open up.... But I don't know how to make it work. All other browsers work normally, and I'm scanning for viruses even though my anti-virus did not warn me of anything... I tried to download a keygen and this is what happened. I can't figure out what it is. Not a connection problem. I even tried to uninstall an re-install firefox, but still nothing worked.
Your issue may be caused by Malware. You can run and update the following '''free''' anti virus software:
1. Malwarebytes (Free version) - http://www.malwarebytes.org
2. Spybot Search & Destroy - http://www.safer-networking.org
3.Spyware Terminator - http://www.spywareterminator.com
In addition, there are a number of forums you can use to help get rid of your infection. These include:
*http://www.bleepingcomputer.com/forums/
*http://forums.spybot.info/
*http://www.spywarewarrior.com/index.php -
HT1491 cannot download digital booklet; however album was downloaded easily
I was able to download the album, but cannot download the digital booklet. How do I download it?
From a similar, older question:
turingtest2
This solved my questionRe: I recently purchased an album which included a digital booklet, how can I download the digital booklet?
Jul 27, 2012 2:03 PM (in response to sandt708)
Check for available purchases with iTunes on your computer. Unlike the music you only get one download of the additional content, and one you have it you should keep it backed up. If it wasn't delivered contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
tt2 -
HT204053 How do I change credit card infomration that was input into I-Phone
Need to remove personal credit card information to start up I-Phone... Need to input company credit card info...
Open the App Store app to Featured pane, swipe to bottom, tap Apple ID, view your account and you can then change the payment information.
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Please I need help, i have downloaded the app like 3 times and it does the same, the computer restarts but nothing happens!!!
Mountain Lion is the name of all the versions of OS 10.8.
The current version is 10.8.3. We can refer to the OS either as Mountain Lion or as OS 10.8.x. The latter is more descriptive since it tells us the specific version. We do not normally use the term " OS X Mountain Lion version 10.8.3" because it would be redundant. -
I need to get into my phone, but the screen is completely unresponsive.
I have the iPhone 4 and a few months ago, I dropped my phone and the screen shattered. Now the screen is completely unresponsive and I would like to access my contacts, texts, calls, etc.. Is there anyway I could get into all of that through iTunes or at least my computer?
It's been this way for about a week and the texts and calls are flooding in and I can't even let these people know my phone doesn't work. Which *****.
*I don't have the money to replace/fix my phone at the moment, so I need to find an alternative.
Thanks.
-TMBYou cannot access the phone via the computer. You could try and backup the phone and try and access the backup via a 3rd party software, however most of them cost. Touchcopy is a good one to see the texts, but I'm not sure it will allow you to look at the call lists.
I suggest you find a dumbphone so you can at least handle texts and call since you cannot afford to fix the device right now. -
Downloaded ringtone on my phone but it didn't work
I got a brand new iPhone 3GS yesterday and I downloaded a ringtone (two actually) directly to my iPhone from iTunes, not using the computer at all. When it asked me if I wanted to make the ringtone the default, I said yes, and then it downloaded, but the ringtone didn't become the default, and it's not showing up in the list of ringtones under settings. I tried again with a different ringtone from iTunes directly using my phone and when it asked, I said I wanted to make it the default for a specific contact and it downloaded, but again it's not showing up anywhere and it didn't become the default ringtone for that contact. I can't find the ringtones in the settings and I can't find it under iPod. When I tried to purchase the first one again, it said I had already purchased it, so obviously the stupid thing downloaded somewhere, but I don't know where. Can anyone help?
Well...looks like you're gonna have to contact itunes support, explain what happened and see if they will let you re-download them again at no cost. You'll get an answer within 24 hours:
http://www.apple.com/support/itunes/
Also, just to make sure, check in iTunes on your computer, Store>Check for available downloads...see if they show up there.
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