An unexpected Error Occurred. PDFMaker was unable to produce the Adobe PDF
Hello,
This is a very user-UNFRIENDLY message. There is no info as to what error occurred or how to fix it. I googled this error and only found info relating to earlier versions of Acrobat and not sure they would be worth the trouble of checking out on latest version...one would have hoped Adobe would have something on this, but I can't find anything about it concerning the current release.
The scenario:
Powerpoint 2010, Adobe Acrobat X Pro, both fully updated and current. Late model Dell computer with plenty of RAM/Disk space. Windows 7 Home Premium
I can create a PDF using the Print to Adobe PDF option. However this does not save embedded videos as flash videos, and I have several.
We are supposed to be able to embed videos in PDFs from Powerpoint (and other MS Office products) by having Acrobat Pro convert them to FLV format. I did a test conversion in Powerpoint using the "Insert Flash" option under the Acrobat ribbon, and it converted and played fine in Powerpoint. However when I then try to save the presentation as PDF, I get the error and no PDF is created.
This error occurs with both Acrobat X standard and Acrobat X pro. I had hoped that Acrobat X pro would not behave the same way but it does.
What's the deal? How do I fix this?
Thanks in advance for any help
Hi Bill & Sandeep,
Thank you very much for your comments. I also had entered a message about embedding cine loops (.avi -> .mov or avi -> MP4) into PDF files from Powerpoint slide presentations at another forum, and got some help there, too. I am confident the temp file is not the problem as my original file is not that big, but I did take Bill's advice and make a small 1-6 slide test presentation in Powerpoint to sort this out.
However I still haven't been able to get the desired result: A secure PDF of my slide presentation with embedded cine loops that will play smoothly and continuously once their page/slide is displayed or until the user clicks them off.
What I have done: The native files are .avi files (have to be, unfortunately.) I convert them to .mov or .mp4 to work with Acrobat X Pro Embed Flash feature. These files play fine in "native" format in Powerpoint. I can select an option for them to play continuously and that works.
If I load the same files via the "embed flash" process, they appear as a black box on my slide with nothing in it...this threw me for awhile. Then I found that if I just played the presentation as a "show" it would actually display the cine loop images that I couldn't see on the "Normal" editing page in Powerpoint, and once played as a show, the images and controls magically appeared on my slide in edit mode.
I converted the presentation to .PDF using the Powerpoint, "Save As Adobe PDF" option under the File menu in Powerpoint. File conversion went without a hitch.
However two problems arose: First of all, no way to get continous cine - each time the cine loop ends, the user has to re-trigger it...this is true in Powerpoint AND Acrobat with "Embedded" cine loops, but does not happen in Powerpoint if they are not "Embedded." In Acrobat if they are not "Embeded Flash," then only a still shot of frame 1 of the cine appears.
Second of all, the first time you click on the Cine to get it to play in the PDF, the image changes from image 1of the cine loop to a black box, and then plays the cine for just one loop. What's up with that? Very annoying appearance and doesn't happen in Powerpoint in native, non-flash format. I'd like that to go away also.
And by the way, I tried importing the cines directly into the PDF from within Acrobat and got the same problems, plus then the images are on slides/pages in the PDF that don't match the rest of the Powerpoint theme/style/color. I did find that turning off hardware acceleration completely fixed the black frame/stutter and some jerky cine problems when images are directly imported into Acrobat X - the images played smoothly and nicely, but I can't get past the garish look of having to manage the cines that way and how they look compared to the rest of the project. Also, having the hardware acceleration off does NOT fix the embedded videos made from within Powerpoint like it did the cines directly imported into Acrobat.
Since both of you (Bill & Sandeep) indicate this shouldn't be an issue, I'm sure I'm just ignorant and missing some easy fix. I sincerely appreciate you both trying to help me. If you (or anyone else, for that matter) have any more ideas, I'm definitely open to suggestion.
Best regards,
John
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Daniel Christian (MCTS) -
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at System.Net.Sockets.NetworkStream.MultipleWrite(BufferOffsetSize[] buffers)
The C# code is the following:
private void UploadAttachment(ExchangeServiceBinding esb, ItemIdType parentItemIdType, string attachmentPath)
// File Attachment
FileAttachmentType fileAttach = new FileAttachmentType();
// Attachment details
byte[] bytes = System.IO.File.ReadAllBytes(attachmentPath);
fileAttach.Content = bytes;
fileAttach.IsInlineSpecified = false;
fileAttach.LastModifiedTimeSpecified = false;
fileAttach.Name = System.IO.Path.GetFileName(attachmentPath);
// Create Attachment
CreateAttachmentType reqCreateAttach = new CreateAttachmentType();
// Add parent Id
reqCreateAttach.ParentItemId = parentItemIdType;
// Add attachment to the query
reqCreateAttach.Attachments = new AttachmentType[1];
reqCreateAttach.Attachments[0] = fileAttach;
// Upload attachment
CreateAttachmentResponseType resp = esb.CreateAttachment(reqCreateAttach);
// Check response errors
CheckErrors(resp);
Could you advise a solution, please?
RobertHello,
The maximum size is rather not the problem in this case. As mentioned in my question above, I have a problem uploading messages with 12MB attachments to Office 365 via EWS. According
to the documentation you provided a link to, the message size limit in all plans of Office 365 is 25MB.
When we try the same request using slow network connection (1Mbit/s) there IS problem - we are NOT able to upload 12 MB attachments.
When we try the same request using faster network connection (10Mbit/s) there is NO problem - we are able to upload 12 MB attachments.
It seems like a kind of timeout - probably from Office365.
Is there a possibility to upload attachment in chunks?
Robert -
Hi all,
I cannot upload a report to our report manager. The message returned in report manager is: The underlying connection was closed: An unexpected error occurred on a receive
I have checked the report server log file and found the below...
Any assistance greatly appreciated.
Thanks, Clay
-------Details--------
System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a receive. ---> System.IO.IOException: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. --->
System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host
at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
--- End of inner exception stack trace ---
at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
at System.Net.PooledStream.Read(Byte[] buffer, Int32 offset, Int32 size)
at System.Net.Connection.SyncRead(HttpWebRequest request, Boolean userRetrievedStream, Boolean probeRead)
--- End of inner exception stack trace ---
at System.Web.Services.Protocols.WebClientProtocol.GetWebResponse(WebRequest request)
at System.Web.Services.Protocols.HttpWebClientProtocol.GetWebResponse(WebRequest request)
at Microsoft.ReportingServices.UI.Global.RSWebServiceWrapper.GetWebResponse(WebRequest request)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at Microsoft.SqlServer.ReportingServices2005.ReportingService2005.CreateReport(String Report, String Parent, Boolean Overwrite, Byte[] Definition, Property[] Properties)
at Microsoft.SqlServer.ReportingServices2005.RSConnection.CreateReport(String Report, String Parent, Boolean Overwrite, Byte[] Definition, Property[] Properties)
at Microsoft.ReportingServices.UI.ImportPageCtrl.ApplyChanges()
at Microsoft.ReportingServices.UI.BaseApplyPage.ApplyBtn_Click(Object sender, EventArgs e)
at Microsoft.ReportingServices.UI.ScriptButton.RaisePostBackEvent(String eventArgument)
at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)Hi clay,
Per my understanding that you got some error when you upload reports in the report manager, right?
I have checked the log and the issue can be caused by many factors.
It can be caused by the size of the report is too big which will sent the request in its entirety and got a TCP ACK-FIN or RST from server to close the connection, without a response from server when uploading the reports. We can follow these steps
to increase the request size to resolve the issue:
Add the following registry key with the following value:
Key: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\HTTP\Parameters
Value: DWORD "MaxRequestBytes" set it to a value of 5242880 (5MB). (This number is alterable).
Stop the SRS Windows Service.
From a cmd prompt run "net stop http" then "net start http".
Try and upload your report.
Details information please reference to this similar thread:
http://stackoverflow.com/questions/2238494/cant-deploy-or-upload-large-ssrs-2008-report-from-vs-or-ie
If the above didn't help, please also check below information:
configure the rsreportserver.config file and make the SecureConnectionLevel value set to 0 to solve the problem. By default, the file is under the path:
C:\Program Files\Microsoft SQL Server\MSRS10_50.MSSQLSERVER\Reporting Services\ReportServer
You can refer to the code below:
< Add Key="SecureConnectionLevel" Value="0"/>
The SecureConnectionLevel property allows values of 0,1,2,3, with 0 indicating that Secure Socket Layer is not required for any of the Web service methods. And a positive integer indicates Secure Socket Layer is required for all the Web service methods.
If you still have any problem, please feel free to ask.
Regards
Vicky Liu
Vicky Liu
TechNet Community Support -
The underlying connection was closed. An unexpected error occurred on send
Hi,
I am unable to log into the BPC Admin console. I get this error "The underlying connection was closed. An unexpected error occurred on a send".
I saw a SAP message indicating that turning the Norton firewall off resolves this. I don't have this on my computer. Any ideas on what causes this and how to resolve it?
thanks
AgnesThe problem probably is in the network connection of the machine.
I have seen this problem when I logged in to SAP BPC through a very weak WLAN connection which sometimes lost connection. If the connection was lost during a data send I got this error. So maybe it has something to do with a bad network connection on the machine you are working on.
Side note, I only experienced the problem when I logged on to a Citrix environment throug an internet connection.
When I have a decent connection I don't experience the problem.
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