An unknown error (-15006) occurred while connecting to the AirPlay device "Living Room Apple TV".
Hi All, need some advice here, this occurs in iTunes these days never had this prob before Using iTunes Airplay or AppleTv.. It's irritating Me!An unknown
,, error (-15006) occurred while connecting to the AirPlay device “Living Room Apple TV”.''''
Thanks for possible solutions
BossJoop Imac + 2012, 3e gen Apple tv + all latest software and updates
Welcome to the Apple Community.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router.
Restart your computer.
Similar Messages
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Please help. I have been having major difficulties with my Airport Express. It used to work fine but for the last year or so it continually disconnects, skips and ultimately drops out and itunes gives me this message "An unknown error (-15006) occurred while connecting to the AirPlay device “AirPort Express”. I keep resetting, unplugging, restarting Itunes, or my computer. It works for a couple of hours and then I get the message again. It's making me nuts and was a bummer at last week's party when we had no music, yet again. I have looked up the support discussions, but there is no answer as to how I can fix it. I am currently using Mt Lion OS. Does this have anything to do with it? Checked for software updates, but nada.
Any suggestions.It may be possible the where you have the AX located may just be in a spot where it does not get a good signal even it is only 8 feet away.
I suggest that you download and install iStumbler. You will use it to determine the signal quality by making Signal-to-Noise Ratio (SNR) measurements. This will be easiest if your Mac is a laptop ... or you can borrow one. When taking the measurements, you only want your "main" AirPort running as this is what we want to measure at the location of the AX.
SNR (in dB) = Signal (in dBm) - Noise (in dBm)
You can easily find the Signal and Noise value using System Profiler on your Mac laptop.
ref: Click on the Apple icon on the menu bar > About This Mac > More Info... > Contents > Network > AirPort > Interfaces > en1 > Current Network Information > Find your wireless network > Signal / Noise
While your still in the System Profiler, note the value for Transmit Rate.
These values should be negative numbers. For example, mine currently read: -67 dBm / -95 dBm, with a transmit rate of 27 (Mbps). Plugging in these numbers yield: SNR = -67 - (-95) = 28. My Mac Mini is about four rooms away from my AEBS with about five walls between them. As you can see, the signal is still quite useable ... but the bandwidth is minimal, especially for streaming.
SNR Guideline
40dB+ SNR = Excellent signal
25dB to 40dB SNR = Very good signal
15dB to 25dB SNR = Low signal
10dB to 15dB SNR = Very low signal
5dB to 10dB SNR = No signal
Please post back your results. -
An unknown error (-15006) occurred while connecting to the AirPlay device to my AirPort Express”. Does anyone know how to solve?
It may be possible the where you have the AX located may just be in a spot where it does not get a good signal even it is only 8 feet away.
I suggest that you download and install iStumbler. You will use it to determine the signal quality by making Signal-to-Noise Ratio (SNR) measurements. This will be easiest if your Mac is a laptop ... or you can borrow one. When taking the measurements, you only want your "main" AirPort running as this is what we want to measure at the location of the AX.
SNR (in dB) = Signal (in dBm) - Noise (in dBm)
You can easily find the Signal and Noise value using System Profiler on your Mac laptop.
ref: Click on the Apple icon on the menu bar > About This Mac > More Info... > Contents > Network > AirPort > Interfaces > en1 > Current Network Information > Find your wireless network > Signal / Noise
While your still in the System Profiler, note the value for Transmit Rate.
These values should be negative numbers. For example, mine currently read: -67 dBm / -95 dBm, with a transmit rate of 27 (Mbps). Plugging in these numbers yield: SNR = -67 - (-95) = 28. My Mac Mini is about four rooms away from my AEBS with about five walls between them. As you can see, the signal is still quite useable ... but the bandwidth is minimal, especially for streaming.
SNR Guideline
40dB+ SNR = Excellent signal
25dB to 40dB SNR = Very good signal
15dB to 25dB SNR = Low signal
10dB to 15dB SNR = Very low signal
5dB to 10dB SNR = No signal
Please post back your results. -
An unknown error (-15006) occurred while connecting to the AirPlay device "Apple TV".
LOADS OF PROBLEMS WITH AIPORT EXPRESS
An unknown error (-15006) occurred while connecting to the AirPlay device “Apple TV”.I had the same issue, started getting the error after my Airport Express had been working perfectly for over two years.
On another post in this site, someone advised disabling IPv6.
System Preferences -> Network -> Advanced -> TCP/IP -> Configure IPv6 to OFF
This instantly fixed the streaming for me. Not sure why or if it will work for AppleTV.
Hope this helps. -
An unknown error (-15006) occurred while connecting to the AirPlay device "Frontera Speakers".
I have seen several threads that address problems connecting an Airport Express to an existing network. However, I have had no luck with any of the suggestions. I have configured at Airport Express base station as an AirPlay device. The unit shows up as connected in Airport Utility 5.6 and can be selected through iTunes. After several moments of displaying a dialog box indicating a connection to remote speakers the following error is displayed in the finder: An unknown error (-15006) occurred while connecting to the AirPlay device "Speakers" Airport Utility lauches automatically and displays the following error: Make sure your Apple Wi-Fi base station is plugged in and in range of your computer or connected via Ethernet and try again. (-6753)
I have rebuilt permissions and reset the airport multiple times. At a loss.
MacBook Pro early 2012 running 10.7.4
Airport Express Model A1084
Any help would be appreciated.It may be possible the where you have the AX located may just be in a spot where it does not get a good signal even it is only 8 feet away.
I suggest that you download and install iStumbler. You will use it to determine the signal quality by making Signal-to-Noise Ratio (SNR) measurements. This will be easiest if your Mac is a laptop ... or you can borrow one. When taking the measurements, you only want your "main" AirPort running as this is what we want to measure at the location of the AX.
SNR (in dB) = Signal (in dBm) - Noise (in dBm)
You can easily find the Signal and Noise value using System Profiler on your Mac laptop.
ref: Click on the Apple icon on the menu bar > About This Mac > More Info... > Contents > Network > AirPort > Interfaces > en1 > Current Network Information > Find your wireless network > Signal / Noise
While your still in the System Profiler, note the value for Transmit Rate.
These values should be negative numbers. For example, mine currently read: -67 dBm / -95 dBm, with a transmit rate of 27 (Mbps). Plugging in these numbers yield: SNR = -67 - (-95) = 28. My Mac Mini is about four rooms away from my AEBS with about five walls between them. As you can see, the signal is still quite useable ... but the bandwidth is minimal, especially for streaming.
SNR Guideline
40dB+ SNR = Excellent signal
25dB to 40dB SNR = Very good signal
15dB to 25dB SNR = Low signal
10dB to 15dB SNR = Very low signal
5dB to 10dB SNR = No signal
Please post back your results. -
I reset my airport express to factory settings, reconfigured it and then try to play it and this message popped up. Where do I go from here? "An unknown error (-15006) occurred while connecting to the AirPlay device “John Knox's AirPort Express”.
No more need for an answer... the problem has been solved!
-
Hi guys & girls,
Yesterday I bought an Airport Express 802.11n (1st generation); solely for the purpose of listening to my music without connecting any cables to my speakers.
I've done the set-up (i.e. linked the AE to my existing network without any Ethernet) and connected the AE to my speakers, and the light turns green. However, when I try to make a connection in iTunes to the base station, I get the following error: 'An unknown error (-15006) occurred while connecting to the AirPlay device “Base Station 5bf269”.'
I'm quite a noob with computers and the technical aspects, however, I normally get around by googling and trying out some things. I've tried the following things already:
- Downloaded Airport Utility 5.6 to change the IPv6 to Host (Configuration is set on automatic)
- Firmware update for the Airport Express to 7.6.1
My iTunes version is 10.6.3, am using MacBook Pro Mac OS X 10.7.4. I really have no clue what could be wrong and how to fix this. I'm only sitting 2 meters away from the AE so it cannot be about the range. Can someone help me please?
Thanks!!No more need for an answer... the problem has been solved!
-
This error message keeps popping up overtime I try to play an iTunes bought tv show from my mac book pro to my apple tv "An error occurred while connecting to the AirPlay device “Living Room Apple TV”. An unknown error occurred (406)."
Does anyone know what this means and how to fix it. Both devices are registered on the same apple id and password. This problem just started happening within the last week or so but prior to that everything was working as it should have. In fact since the launch of icloud things have been glitchy for me with purchasing and playing off the apple tv as well.
Can someone please help?'
ThanksUnfortunately Apple's error codes are very much a mystery (at least to me), try restarting the Apple TV, iPad and router. If that doesn't help look into whether you might be encountering interference on your network.
Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel. -
"An unknown error (-15006) occurred while connecting to the AirPlay device "Brian's AirPort Express"
This keeps popping up when I tyr and use my airport express. Anyone know how to fix it?
Yup, seems these kinds of problems are always related to airplaying.
iTunes is fully up to date? I wonder if it's an interference issue. Can you connect the express over ethernet by any chance for testing purposes? -
An unknown error (-15006) occurred while connecting to the AirPlay device "
I've done a soft reset, hard reset, rebooted, software update - the only thing I haven't done recommended by Apple is set specific Firewalls - which was not an available option.
It worked fine for about a year, but just stopped working. Is it a defective unit? What other options are there?I too have had these issues connecting to my WiFi driven speakers and 2nd gen ATV.
I disabled NAT on my Airport Base Station to no avail. Then I remembered that I had my iMac connected via ethernet. I unplugged the ethernet, connecting my iMac via WiFi to base station.
Poof...everything works like a charm with no hitches.
I'm not a computer genius but I did find the solution. Go figure. -
Installed latest version of iTunes, now I cannot play music through my Airport Express. I'm seeing the message "An error occurred while connecting to the AirPlay device "living room". The network connection failed..."Living room" is what I named the is what I named The AirPlay function of the Aport Express. Thanks!
I have the same problem - did you solve it?
-
Apple TV is working and set up. All I have done is take a vacation and one time I did hook up Macbook to a HDTV. Now I get home and this is the error I get.
An error occurred (-6722) while connecting to the AirPlay device “Family Room Apple TV”Router is OK, I did check my security settings and I did turn on the firewall, while overseas, I turned it off and it works.
-
HT204291 Unknown error (-15006) occurred while connecting to Airplay. How do I resolve please?
Cannot connect to airplay and message "unknown error (-15006) occurred while connecting to airplay device on apple tv. How do I resolve this please?
As an update, tried to connect from a Macbook Pro with an older ITunes and all devices show up, connect and work fine.
-
Hi ,
I acquired an Apple TV (Gen3) a couple of days ago.
The Apple TV seems to be connected properly to WIFI (Good signal)
I watched streaming videos on Youtube and film trailers – the speed is ok.
I followed the protocol but, still, I cannot connect Itunes to the Apple tv.
These are the error messages:
On the TV : apple tv could not connect to library
In Itunes: An error occurred while connecting to the AirPlay device “Apple TV”. An unknown error occurred (-15000).
Please note that Apple TV doesn’t appear in the list of devices in Itune’s preferences menu.
The Home Share is enabled on both devices and I connected with the Same Apple ID on each device.
Airplay is on.
Ref Apple TV :
Apple tv: Model MD199HC/A
Serial number DY******RHN
apple tv software : 5.3(6105)
Imac: OS X version 10.8.4
I already tried to :
Unplug/plug modem and router
Test connectivity
Disable the Firewall
Re-enable the firewall with Itunes in the list of ‘allowed’ devices
Re-set Apple TV (3 times) + Up to date
Re-start Apple TV and computer several time
Itunes is up to date
Could you please help?
Many Thanks
Sylvie
<Edited By Host>Hi all,
Thanks for your comments.
In my knowledge, there isn't any security software active on my computer.
After re-setting my routeur several times, I finally swapped it against an Airport Time Capsule.
It solved the problem, however, I would be interested to know if a (less expensive) solution exists.
Sylvie -
When trying to play itunes from my PC to my stereo connected to an Airport Express, I gen an error that says "An error occured while connecting to the Airplay device "Stereo" an unknown error occured (-15000)". This has happened before and for reasons unknown to me, the problem corrects itself, then it starts again/ Makes me wish I did not have my music on itunes.
moehadi, Welcome to the discussion area!
This is typically caused by a firewall or Internet security software running on your PC. Please read the comments in "Error -3256 or -15000 when streaming to AirPort Express base stations using iTunes".
Also there is "iTunes 8: Unknown error -15000 when attempting to stream music to devices connected to AirPort Express with AirTunes".
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